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Tr
oubleshooting
13. Troubleshooting
This section gives some of the more common problems encountered during use
together with possible causes. If the problem cannot be located after consulting
the table in this section, the dopplex Ability should be switched off, disconnected
from mains power source and a qualifi ed technician should be consulted.
Before attempting trouble-shooting, verify that the power cable is properly
connected to both the dopplex Ability and the mains power source.
SYMPTOM
POSSIBLE CAUSE / REMEDY
Green power indicator not illuminated
1. Power cable not connected to live
power source
2. Defective power cable
3. Mains input fuses blown
Unit will not turn on
Connect to live power source
Printout blank
Paper inserted incorrectly
Battery Low symbol showing
Connect to the power source
Battery does not hold charge
Select ‘Battery Conditioner’ menu
(section 12.3.1) or replace battery
No results produced
Check all tubes and cuffs and repeat
test.
Only one ankle cuff infl ates
Check patient type is correctly set
(See section 12.4)
Display not clear
Contrast setting is incorrect (See
section 12.3.1)
Printout not clear on label paper
Check setting of paper type (See
section 12.3.1)
Paper printout jams
Incorrect paper fi tted
Unit will not fi t to roll stand
Ensure mounting plate is fi tted
correctly
Cuff takes a long time to infl ate
Check air fi lter or check cuffs for
leaks
Summary of Contents for dopplex ABIlity
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