OPERATION
19
Problem
The shading does not operate when pushing up or pulling down the wand.
Solution
Unplug the power cable from the motor and lift the wand to discharge any
residual power, then plug the power cable back in. A green LED should flash to
indicate the motor has power. If the LED flashes red, the batteries are drained
and will need to be replaced.
NOTE:
The LED is best viewed from below.
Check that the batteries in the battery wand, satellite battery pack, or C-size
satellite battery wand are correctly inserted and fresh.
Check that the battery wand, satellite battery pack, C-size satellite battery wand,
or 18V DC power supply is securely connected to the power cable and the cables
are not pinched or caught in the headrail or installation brackets.
Problem
The wand detached from the activation arm when operating the shading.
Solution
The wand is attached to the activation arm using a magnet and is easily
reattached by touching the top of the wand to the activation arm.
Problem
The vanes do not open when the shading is first operated.
Solution
Make sure the shading is completely lowered.
Open and close the shading several times to help open the vanes. If necessary,
gently pull down on the bottom rail when the shading is fully lowered.
Problem
The vanes do not close fully when the shading stops in the lowest position.
Solution
The shading should be adjusted to stop in its lowest position with the vanes
closed. See “Adjust the Lower Limit” on page 22.
Problem
The shading raises from the sill when the vanes are closed.
Solution
A small gap between the sill and the bottom of the shading is normal in the fully
lowered “vane closed” position. The gap is necessary to allow for the unimpeded
movement of the bottom rail.
If this distance is excessive or moves over time, see “Adjust the Lower Limit” on
page 22.
