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INCA METAL’S WARRANTY PROTECTION FOR ALL INCA
METAL PRODUCTS
Inca Metal products are designed with superior components and materials, assembled by
trained craftsmen who take great pride in their work. Once assembled the complete
fireplace is thoroughly inspected by a qualified technician, before packaging, to ensure
that you, the customer, receives the quality product that you expect from Inca Metal.
INCA METAL’S FIREPLACE’S WARRANTY
Your fireplace is guaranteed to be free of defects in materials and workmanship for a
period of 5 years from the date of purchase. This covers: combustion chambers, heat
exchangers and burners as well as stainless steel parts against tarnishing. Electrical
components and wearable parts such as blowers, thermal switches, switches, wiring,
remote controls, igniters, gaskets, and glass (thermal damage only) are covered. Inca
Metal will provide replacement parts free of charge during the first year of the limited
warranty.
CONDITIONS AND LIMITATIONS
Inca Metal warrants its products against manufacturing defects to the original purchaser
only – i.e. the individual or legal entity (registered customer) whose name appears on the
original invoice – provided that the purchase was made through an authorized Inca Metal
dealer and is subject to the following conditions and limitations:
This factory warranty is nontransferable and may not be extended whatsoever by any of
our representatives.
A licensed, authorized service technician or contractor must have installed the fireplace.
Installation must be done in accordance with the installation instructions included with
the product and all local and national building and fire codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance,
accident, alterations, abuse or neglect. Parts installed from other manufacturers will
nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or
discoloring caused by excessive heat, abrasives, chemical cleaners nor any venting
components used in the installation of the fireplace.
This warranty does not cover any problems caused to installation used venting or vent
terminations which are not certified for use with this product.
Any installation, labor, construction, transportation or other related costs or expenses
arising from defective part(s), repair or replacement or otherwise of same, will not be
covered by this warranty nor shall Inca Metal assume responsibility for same. Further,
Inca Metal will not be responsible for any incidental, indirect or consequent damages,
except as provided by law, and in no event shall they exceed the original purchase price.
