April 2015
80
7.24 Why do photos taken of some scenes appear bright
while the photos taken of other scenes have obvious
bright and dark contrast?
Your phone employs a high dynamic range imaging (HDR) technique. It automatically starts
HDR when the shooting object contains a scene with obvious contrast, resulting in bright
photos with visible details in the lightest and darkest areas. It doesn't start HDR when the
shooting object contains a scene with a low degree of contrast, resulting in photos with
obvious bright-and-dark contrast.
7.25 What can I do if I see black spots and smudges on the
viewfinder after I've used the camera for several months?
1.
Wipe the rear protective lens of the camera clean and make sure the lens is clean. Also
check the protective lens is not scratched.
2.
If you still see smudges, you may have dropped your phone and damaged the camera.
The black spots and smudges may be caused by scraps inside the camera. The camera is
a precision component and can't be opened, but you can tap the phone against your hand
to shake the scraps outside the imaging area.
3.
If the problem persists, take your phone to a Huawei service center for repair.
7.26 What can I do if I can't use the flash?
1.
Set the flash mode to mandatory
. The flash will always turn on when you are
taking a photo or shooting a video.
2.
If the flash mode is set to auto
, the camera will turn the flash on or off based on
the ambient light. If you want to turn on the flash in a bright environment, enable
mandatory flash mode.
3.
Check that your phone is not charging. Otherwise, the flash can't be used.
4.
Check that your phone has sufficient battery.
Your phone automatically disables flash when the battery level is low.
Charge your phone if necessary.
The flash may not turn on if your phone overheats or the flash is used too often. Wait for
a while and try again.
5.
Check that scanning software is disabled. Otherwise, the flash can't be used.
If the problem persists, contact Huawei technical support or take your phone to an
authorized Huawei service center.
7.27 Why are the photos blurred?
1.
The camera lens may be dirty.