A
After-sales Service
Table A-1 Warranty Service Content
Repair (Replacement) Warranty Service
Class of
Service
Service Description
Response Time
Remote
Support
Consulting
Toll-free 0120-258-367
E-mail
[email protected]
8am-8pm
Remote technical support(Phone
responds)
8am-8pm
(Reply within 30 minutes)
Online Technical Support (email
and website support)
N/A
Hardware
Replacement
Hardware Replacement
(Replacement delivery)
Replacement will be
delivered within 2
business days of receipt of
request
Please note that some
items may ship due to
shipping delays.
LUNA2000-(5-30)-NHS0
User Manual
A After-sales Service
Issue 06 (2022-03-01)
Copyright © Huawei Technologies Co., Ltd.
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