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HT9023
EN - 54
9. SERVICE
9.1. WARRANTY
CONDITIONS
This equipment is guaranteed against material faults or production defects, in accordance
with the general sales conditions. During the warranty period (one year), faulty parts may
be replaced. The manufacturer reserves the right to decide either to repair or replace the
product. In case of returning of the instrument, all transport charges must be paid by the
customer. The instrument must be accompanied by a delivery note indicating the faults or
reasons of returning. The returned tester must be packed in its original box. Any damage
occurred in transit because of lack of original packaging will be debited to the customer.
The manufacturer is not responsible for any damage against persons or things.
Accessories and batteries are not covered by warranty.
The warranty won’t be applied to the following cases:
Faults due to improper use of the equipment
Faults due to combination of the tester with incompatible equipment.
Faults due to improper packaging.
Faults due to servicing carried out by a person not authorized by the company.
Faults due to modifications made without explicit authorisation of our technical
department.
Faults due to adaptation to a particular application not provided for by the definition of
the equipment or by the instruction manual.
The contents of this manual cannot be reproduced in any form without our authorization.
Our products are patented. Our logotypes are registered. We reserve the right to
modify characteristics and prices further to technological developments.
9.2. SERVICE
If the instrument does not operate properly, please check the conditions of batteries and
cables before contacting the After-sales Service and replace them, if necessary. Should
the instrument still operate improperly, check that the product is operated according to the
instructions given in this manual. Should the instrument be returned to the After-sales
Service or to a Dealer, transport will be at the Customer’s charge. However, shipment sahll
be agreed in advance. A report shall always be enclosed to a shipment, stating the
reasons for the product’s return. Use exclusively original packaging for shipment; any
damage due to the use of non-original packaging material will be charged to the Customer.