For any compliance issues arising from your operation/usage of TPM which violates the above mentioned requirement,
you shall bear all the liabilities wholly and solely. Hewlett Packard Enterprise will not be responsible for any related
liabilities.
When installing or replacing a TPM, observe the following guidelines:
• Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board.
• When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable the TPM or the
encryption technology. For security reasons, only the customer can enable these features.
• When returning a system board for service replacement, do not remove the TPM from the system board. When
requested, Hewlett Packard Enterprise Service provides a TPM with the spare system board.
• Any attempt to remove the cover of an installed TPM from the system board can damage the TPM cover, the TPM,
and the system board.
• If the TPM is removed from the original server and powered up on a different server, all data stored in the TPM
including keys will be erased.
• When using BitLocker, always retain the recovery key/password. The recovery key/password is required to complete
Recovery Mode after BitLocker detects a possible compromise of system integrity.
• Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For operating
instructions, see the TPM documentation or the encryption technology feature documentation provided by the
operating system.
Installing and enabling the HPE TPM 2.0 Gen10 Kit
Installing the Trusted Platform Module board
Preparing the server for installation
Procedure
1.
Observe the following warnings:
WARNING: The front panel Power On/Standby button does not shut off system power. Portions of the power
supply and some internal circuitry remain active until AC power is removed.
To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power from the
server:
For rack and tower servers, remove the power cord.
For server blades and compute modules, remove the server blade or compute module from the enclosure.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
2.
Update the system ROM.
Hardware options installation
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