Removing a storage system from the HPE InfoSight platform
This procedure is for removing an HPE 3PAR StoreServ Storage system from the HPE InfoSight platform.
A storage system may need to be removed from a System Group or from all System Groups in HPE
InfoSight. Typically a storage system is removed from a System Group using the method of removing the
HPE InfoSight registration token from the storage system software. However, this method is inconvenient
if the storage system is decommissioned or inaccessible. An alternative method is to blacklist the device
using the HPE InfoSight web portal, which removes the storage system from a selected System Group.
Procedure
1.
Connect to the HPE InfoSight web portal:
Only an owner of the system can view and edit the blacklist.
2.
Access the System Group Blacklist. From the
System Group
page, select
Actions
>
Blacklist
Systems
.
Adding a storage system to the blacklist can take up to 48 hours.
Accounts and credentials for service
IMPORTANT:
There are separate accounts for access to the storage system or the service
processor. The account options and type of password vary based on the version of the software
installed for the storage system and the version of the software installed on the service processor.
•
Beginning with HPE 3PAR SP 5.x for the service processor
, time-based or encryption-based
passwords are implemented for the support accounts used with the SP.
•
Beginning with HPE 3PAR OS 3.2.2 for the storage system
, time-based or encryption-based
passwords are implemented for the support accounts used with the storage system.
Time-based password (strong password)
With the time-based password option, the Hewlett Packard Enterprise support person or authorized
service provider can acquire the account password when needed without the involvement of the
administrator. The time-based password is generated using strong cryptographic algorithms and large key
sizes; it is valid for 60 minutes and automatically regenerated at the start of each hour.
During the service, upgrade, or diagnostic procedure, the account password remains active until you log
out of the account, even if you exceed 60 minutes. During the procedure, if it is necessary to log out and
then log back in to the account (for example, closing the session or rebooting a controller node), do one
of the following:
• If within the same hour, use the same password.
• If a new hour has started, obtain a newly generated password.
Encryption-based password (strong password)
With the encryption-based (ciphertext) password option, the administrator initiates the generation or
regeneration of account ciphertext that is copied and provided to the authorized service provider. The
authorized service provider decrypts the ciphertext to obtain the account password that they will use for
the service, upgrade, or diagnostic procedure. The password does not expire. After the service, upgrade,
or diagnostic procedure is completed, the administrator may regenerate a new ciphertext to make the
78
More information
