HP Z1 G3, Maintenance And Service Manual

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Control panel message Description Recommended action
2E3-Incompatible Memory Module in Memory
Socket(s) X, X, ... A memory module in memory socket identified
in the error message is missing critical SPD
information, or is incompatible with the chipset.
1. Verify proper memory module type.
2. Try another memory socket.
3. Replace with a supported module.
2E4-DIMM Configuration Warning The current memory configuration is not
optimized. Rearrange the DIMMs so that each channel has
the same amount of memory.
2E5-ECC Memory Module Detected on
Unsupported Platform Recently added memory module(s) support ECC
memory error correction. 1. If additional memory was recently added,
remove it to see if the problem remains.
2. Check product documentation for
memory support information.
2E6–Memory Not Configured Correctly for
Proper MEBx Execution DIMM1 is not installed. Make sure there is a memory module in the
DIMM1 socket and that it is properly seated.
300–Configuration Change Warning The storage device configuration will be
updated as shown. Not applicable
301-Hard Disk 1: SMART Hard Drive Detects
Imminent Failure Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.) 1. Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2. Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support .)
3. Back up contents and replace hard drive.
302-Hard Disk 2: SMART Hard Drive Detects
Imminent Failure Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.) 1. Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2. Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support .)
3. Back up contents and replace hard drive.
309 – 30C: Hard Disk 3–6: SMART Hard Drive
Detects Imminent Failure Hard drive is about to fail. (Some hard drives
have a hard drive firmware patch that will fix an
erroneous error message.) 1. Determine if hard drive is giving correct
error message. Run the Drive Protection
System test under using F2 Diagnostics
when booting the computer.
2. Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support .)
3. Back up contents and replace hard drive.
3F0–Boot Device Not Found Boot device not found. Insert boot device or load operating system.
3F1–Hard Disk 1 Error Hard disk 1 error. 1. Check and/or replace cables.
2. Clear CMOS. (See Clearing and resetting
the BIOS on page 71 .)
3. Replace the hard disk drive.
3F2–Hard Disk 2 Error Hard disk 2 error. 1. Check and/or replace cables.
2. Clear CMOS. (See Clearing and resetting
the BIOS on page 71 .)
64 Chapter 4 Diagnostics and troubleshooting