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HP TBD Maintenance And Service Manual Download Page 79

setting up computer after reset or 

recovery 62

SIM cable

illustrated 15, 19

removal 37

spare part number 15, 19, 37

SIM card slot, identifying 5

slots

Security cable 4

spare part country codes 58

speaker

illustrated 16

removal 43

spare part number 16, 43

speakers

locations 6

specifications

computer 63

display 63, 64

hard drive 63

static electricity 22, 23

support information 28

system board

illustrated 15

removal 43

spare part numbers 15, 43

system board I/O bracket

illustrated 16, 18

removal 45

spare part number 16, 18, 45

system memory, removing personal 

data from volatile 65

T

thermal material, spare part 

number 16

top cover/keyboard

illustrated 12, 13

spare part numbers 12, 13

touchpad

illustrated 14

removal 57

spare part number 14, 57

touchpad bracket

illustrated 14, 18

removal 58

spare part number 14, 18, 58

touchpad cable

illustrated 14, 19

removal 56

spare part number 14, 19, 56

touchpad zone, identifying 6

transporting guidelines 22, 28

U

USB SuperSpeed port, identifying 4, 

5

USB Type-C power connector and 

SuperSpeed port, identifying 4

V

video, product description 1

W

webcam/microphone module

illustrated 18

removal 53

spare part number 18, 55

webcam/microphone module cable

illustrated 18

removal 53

spare part number 55

spare part numbers 18

wireless antenna

illustrated 18

removal 55, 56

spare part number 18

spare part numbers 55, 56

wireless, product description 1

WLAN antenna

illustrated 18

removal 55

spare part number 18, 55

WLAN antennas, identifying 5

WLAN module

illustrated 15

removal 36

spare part number 15, 36

WLAN module bracket

illustrated 15, 18

removal 36, 48

spare part number 15, 18, 36, 

48

workstation guidelines 22

WWAN antenna

illustrated 18

removal 56

spare part number 18, 56

WWAN module

illustrated 15

removal 34

spare part number 15, 34

WWAN module bracket

illustrated 15, 18

removal 35, 48

spare part number 15, 18, 35, 

48

72 Index

Summary of Contents for TBD

Page 1: ...Maintenance and Service Guide SUMMARY This guide provides information about spare parts removal and replacement of parts security backing up and more ...

Page 2: ... warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition January 2022 Document Part Number N03634 001 Product notice This guide describes features that are common to most models Some features may not be available on your ...

Page 3: ...ct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the...

Page 4: ...d by only an authorized service provider IMPORTANT See Removal and replacement procedures for Customer Self Repair parts for details Accessing parts described in Removal and replacement procedures for authorized service provider parts can damage the computer or void your warranty iv Important notice about Customer Self Repair parts ...

Page 5: ... Miscellaneous parts 20 4 Removal and replacement procedures preliminary requirements 22 Tools required 22 Service considerations 22 Plastic parts 22 Cables and connectors 22 Drive handling 23 Electrostatic discharge information 23 Generating static electricity 23 Preventing electrostatic damage to equipment 24 Personal grounding methods and equipment 24 Grounding the work area 25 Recommended mate...

Page 6: ...rd cables 40 Connector board 41 Speakers 43 System board 43 Heat sink 46 Display assembly 48 Touchpad cable 56 Touchpad 57 Keyboard with top cover 58 6 Backing up resetting and recovering 60 Backing up 60 Resetting 60 Recovering 61 Installing the Chromebook Recovery Utility 61 Creating recovery media 61 Recovering the Chrome operating system 62 Setting up your computer after a reset or recovery 62...

Page 7: ...Index 70 vii ...

Page 8: ...er for camera typical brightness 250 nits 35 6 cm 14 0 in LCD FHD 1920 1080 WLED antiglare UWVA 45 NTSC eDP slim non touchscreen display panel with narrow bezel and privacy cover for camera typical brightness 250 nits 35 6 cm 14 0 in LCD high definition HD 1366 768 light emitting diode LED antiglare super vertical alignment SVA 45 NTSC eDP 1 2 without panel self refresh PSR flat touchscreen displa...

Page 9: ...oval Ports Audio out headphone audio in microphone combo jack HDMI v1 4 port USB SuperSpeed ports 2 USB Type C power connector and SuperSpeed port Keyboard pointing devices Island style non backlit spill resistant keyboard in jet black finish Power requirements 2 cell 47 Whr battery polymer HP Long Life with HP Fast Charge Technology 45 W AC adapter non Power Factor Correction nPFC standard USB Ty...

Page 10: ...ads optional memory cards that store manage share or access information To insert a card 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the memory card reader and then press in on the card until it is firmly seated To remove a card Press in on the card and then remove it from the memory card reader 2 AC adapter and battery light White The AC adapter is...

Page 11: ...l injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 5 USB SuperSpeed port Connects a USB device such as a cell phone camera activity tracker or smartwatch and provides high speed data transfer Left Use the illu...

Page 12: ...nals to communicate with wireless local area networks WLANs 2 Internal microphones Record sound 3 Camera Allows you to video chat record video and record still images NOTE Camera functions vary depending on the camera hardware and software installed on your product 4 Camera privacy cover By default the camera lens is uncovered but you can slide the camera privacy cover to block the camera s view T...

Page 13: ... Safety and Environmental Notices that applies to your country or region Keyboard area Keyboards can vary by language Touchpad The touchpad settings and components are described here Touchpad components Use the illustration and table to identify the touchpad components Table 2 4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the po...

Page 14: ...hold the key for 10 seconds to turn off the computer IMPORTANT Pressing and holding down the power key results in the loss of unsaved information If the computer has stopped responding and shutdown procedures are ineffective press and hold the power key for at least 10 seconds to turn off the computer Special keys Use the illustration and table to locate the special keys cad edit request image fro...

Page 15: ... at least 10 seconds to turn off the computer Labels The labels affixed to the computer provide information that you might need when you troubleshoot system problems or travel internationally with the computer Labels can be in paper form or imprinted on the product IMPORTANT Check the following locations for the labels described in this section the bottom of the computer inside the battery bay und...

Page 16: ...Product ID 3 HP product name Table 2 8 Service label components and their descriptions Component 1 HP product name 2 Product ID 3 Serial number 4 Warranty period Table 2 9 Service label components and their descriptions Component 1 HP product name 2 Warranty period 3 Product ID Labels 9 ...

Page 17: ...al number Regulatory labels Provide regulatory information about the computer Wireless certification labels Provide information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 10 Chapter 2 Components ...

Page 18: ...TE HP continually improves and changes product parts For complete and current information about supported parts for your computer go to http partsurfer hp com select your country or region and then follow the on screen instructions NOTE Details about your computer including model serial number product key and length of warranty are on the service tag at the bottom of your computer Illustrated part...

Page 19: ... parts are available For spare part information see Display assembly subcomponents on page 16 2a Top cover keyboard in jet black finish for use on computer models equipped with WWAN capability For use in Belgium N01976 A41 For use in Brazil N01976 201 For use in Bulgaria N01976 261 For use in the Czech Republic and Slovakia N01976 FL1 For use in Denmark Finland Norway N01976 DH1 12 Chapter 3 Illus...

Page 20: ...rabia N01976 171 For use in Slovenia N01976 BA1 For use in South Korea N01976 AD1 For use in Spain N01976 071 For use in Switzerland N01976 BG1 For use in Taiwan N01976 AB1 For use in Thailand N01976 281 For use in Turkey N01976 141 For use in the United Kingdom N01976 031 For use in the United States N01976 001 2a Top cover keyboard in jet black finish for use on computer models not equipped with...

Page 21: ...Display hinge right bracket included in the Bracket Kit spare part number N01962 001 3a Touchpad NOTE The touchpad spare part kit does not include the touchpad bracket or the touchpad cable The touchpad bracket is included in the Bracket Kit spare part number N01962 001 The touchpad cable is included in the Cable Kit spare part number N02955 001 N01961 001 3b Touchpad bracket included in the Brack...

Page 22: ...umber N01960 001 NOTE The system board spare part kit does not include the system board I O bracket The system board I O bracket is included in the Bracket Kit spare part number N01962 001 System boards for use on computer models equipped with WWAN capability Equipped with an Intel Pentium Silver N6000 1 1 GHz processor 2933 MHz FSB 4 MB L3 cache 6 W 8 GB of system memory and 128 GB of eMMC system...

Page 23: ... and 32 GB of eMMC system storage N01943 001 9b System board I O bracket included in the Bracket Kit spare part number N01962 001 10 Heat sink includes replacement thermal material N01959 001 Replacement thermal material not illustrated N01960 001 11 Speakers include left and right speakers cables and two rubber isolators N01966 001 12 Battery 2 cell 47 Whr Li ion includes cable M25914 005 13 Bott...

Page 24: ...pped with WWAN capability LCD FHD 1920 1080 WLED antiglare UWVA 45 CG eDP slim touchscreen display panel with narrow bezel and camera privacy cover typical brightness 250 nits N11732 001 Display panel for use only on computer models not equipped with WWAN capability LCD FHD 1920 1080 WLED antiglare UWVA 45 CG eDP slim touchscreen display panel with narrow bezel and camera privacy cover typical bri...

Page 25: ...ophone module cable For use on computer models equipped with a touchscreen display assembly N01973 001 For use on computer models equipped with a non touchscreen display assembly N01963 001 7 Display back cover For use on computer models equipped with WWAN capability includes left and right WLAN antenna cables and transceivers and left and right WWAN antenna cables and transceivers N01967 001 For ...

Page 26: ... part number N01962 001 1 Connector board I O bracket 2 Display hinge left bracket 3 Display hinge right bracket 4 Display panel bracket 5 Security cable lock bracket 6 System board I O bracket 7 Touchpad bracket 8 WLAN module bracket 9 WWAN module bracket Cables To identify the cables use this illustration and table Cables 19 ...

Page 27: ...ector board I O bracket display hinge left and right brackets display panel bracket security cable lock bracket system board I O bracket touchpad bracket WLAN module bracket and WWAN module bracket N01962 001 Cable Kit includes connector board high speed cable connector board low speed cable sensor board cable and touchpad cable N02955 001 Duckhead adapter C5NS premium with sticker black for use i...

Page 28: ... For use in the United Kingdom L19373 001 Power cord C5 1 0 m 3 3 ft FDH premium with sticker For use in Argentina L36815 001 For use in Australia L36816 001 For use in Brazil L44789 001 For use in Europe L36818 001 For use in India L36820 001 For use in Israel L36819 001 For use in Italy L44788 001 For use in North America L36822 001 For use in South Africa L36824 001 For use in Switzerland L3682...

Page 29: ...area to prevent damage Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts Cables and connectors Handle cables with extreme care to avoid damage IMPORTANT When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Apply only the tension required to uns...

Page 30: ...el the package FRAGILE Electrostatic discharge information A sudden discharge of static electricity from your finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge ESD might not appear to be affected at all and can work perfectly throughout a normal cycle T...

Page 31: ...ucts in static safe containers such as tubes bags or boxes Protect all electrostatic parts and assemblies with conductive or approved containers or packaging Keep electrostatic sensitive parts in their containers until they arrive at static free stations Place items on a grounded surface before removing them from their container Always be properly grounded when touching a sensitive component or as...

Page 32: ...re inserting and removing connectors or test equipment Use fixtures made of static safe materials when fixtures must directly contact dissipative surfaces Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and polystyrene foam Use conductive field service tools such as cutters screwdrivers and vacuums Avoid contact with pins leads or circuitry Recommended mat...

Page 33: ... tile 2 Now that your device is disabled for a short period see Removing dirt and debris from your computer on page 26 for the recommended steps to clean the high touch external surfaces on your computer After you remove the dirt and debris you can also clean the surfaces with a disinfectant See Cleaning your computer with a disinfectant on page 27 for guidelines to help prevent the spread of harm...

Page 34: ...ving dirt and debris from your computer on page 26 Caring for wood veneer select products only on page 28 or both you might also choose to clean the surfaces with a disinfectant A disinfectant that is within HP s cleaning guidelines is an alcohol solution consisting of 70 isopropyl alcohol and 30 water This solution is also known as rubbing alcohol and is sold in most stores Follow these steps whe...

Page 35: ...jects or rough surfaces that might scratch the wood See Removing dirt and debris from your computer on page 26 for the recommended steps to clean the high touch external surfaces on your computer After you remove the dirt and debris you can also clean the surfaces with a disinfectant See Cleaning your computer with a disinfectant on page 27 for sanitizing guidelines to help prevent the spread of h...

Page 36: ...urn on the computer and allow the operating system to open 2 Click the search icon in the taskbar 3 Type Event Viewer and then press enter 4 Select the log from the left panel Details display in the right panel Chrome 1 Go to support google com chrome 2 Search collect Chrome device logs Technical bulletins To locate technical bulletins 1 Go to www hp com 2 Place the cursor over Problem solving to ...

Page 37: ...ion locations continued Service consideration Path to access information 3 Near the bottom of the window select Notebook PCs and then select your location 30 Chapter 4 Removal and replacement procedures preliminary requirements ...

Page 38: ...ttp partsurfer hp com select your country or region and then follow the on screen instructions You must remove replace or loosen as many as 59 screws when you service the parts described in this chapter Make special note of each screw size and location during removal and replacement Preparation for disassembly To remove and replace computer components use these procedures See Removal and replaceme...

Page 39: ... two Phillips M2 5 8 6 screws 1 that secure the bottom cover to the computer 2 Loosen the three captive Phillips M2 5 7 6 screws 2 that secure the bottom cover to the computer 3 Remove the four Phillips M2 0 4 7 screws 3 that secure the bottom cover to the computer 4 Use a nonmarking nonconductive tool 1 to release the rear edge of the bottom cover 2 from the computer 32 Chapter 5 Removal and repl...

Page 40: ...nside the battery which can result in battery thermal runaway Do not handle or touch the battery enclosure with sharp objects such as tweezers or pliers which might puncture the battery Do not compress or squeeze the battery case with tools or heavy objects stacked on top of the case These actions can apply undue force on the battery Do not touch the connectors with any metallic surface or object ...

Page 41: ...use this procedure and illustration Table 5 3 WWAN module descriptions and part numbers Description Spare part number Intel XMM 7360 LTE Advanced Cat 9 WWAN module M49113 005 IMPORTANT To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If yo...

Page 42: ...racket is included in the Bracket Kit spare part number N01962 001 3 Disconnect the WWAN antenna cables 3 from the terminals on the WWAN module NOTE The 5 red WWAN antenna cable connects to the WWAN module 5 Main terminal The 6 blue WWAN antenna cable connects to the WWAN module 6 Aux terminal 4 Remove the WWAN module 4 by pulling the module away from the slot at an angle WWAN module 35 ...

Page 43: ...mputer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WLAN module follow these steps 1 Prepare the computer for disassembly see Preparation for disassembly on page 31 2 Remove the bottom cover see...

Page 44: ...cts to the WLAN module 2 Aux terminal 4 Remove the WLAN module 4 by pulling the module away from the slot at an angle 5 If the WLAN antenna is not connected to the terminal on the WLAN module you must install a protective sleeve on the antenna connector as shown in the following illustration Reverse this procedure to install the WLAN module SIM cable select products only To remove the SIM cable us...

Page 45: ...nd then disconnect the SIM cable from the connector board 3 Detach the SIM cable 3 from the computer The SIM cable is attached to the computer with double sided adhesive 4 Remove the SIM cable Reverse this procedure to install the SIM cable Sensor board cable To remove the sensor board cable use this procedure and illustration NOTE The sensor board cable is included in the Cable Kit spare part num...

Page 46: ...r board description and part number Description Spare part number Sensor board NOTE The sensor board spare part kit does not include the sensor board cable The sensor board cable is included in the Cable Kit spare part number N02955 001 N01958 001 Before removing the sensor board follow these steps 1 Prepare the computer for disassembly see Preparation for disassembly on page 31 2 Remove the botto...

Page 47: ...tion for disassembly on page 31 2 Remove the bottom cover see Battery on page 33 3 Disconnect the battery cable from the system board see Battery on page 33 Remove the connector board cables 1 Release the ZIF connectors 1 to which the connector board cables are connected and then disconnect the connector board cables from the system board 2 Release the ZIF connectors 2 to which the connector board...

Page 48: ...ty N01956 001 Before removing the connector board follow these steps 1 Prepare the computer for disassembly see Preparation for disassembly on page 31 2 Remove the bottom cover see Battery on page 33 3 Disconnect the battery cable from the system board see Battery on page 33 4 Remove the power cable see SIM cable select products only on page 37 5 Remove the connector board cables see Connector boa...

Page 49: ... O bracket to the computer 4 Remove the four Phillips M2 0 3 4 screws 2 that secure the connector board to the computer 5 Remove the connector board I O bracket 3 The connector board I O bracket is included in the Bracket Kit spare part number N01962 001 6 Remove the connector board 4 Reverse this procedure to install the connector board 42 Chapter 5 Removal and replacement procedures for authoriz...

Page 50: ...Battery on page 33 Remove the speakers 1 Disconnect the speaker cable 1 from the system board 2 Release the speaker cable from the retention clips 2 and the routing channel that are built into the top cover keyboard 3 Remove the Phillips M2 0 2 5 broadhead screws 3 that secure the speakers to the computer 4 Remove the speakers from the computer 4 When removing the speakers make note of the locatio...

Page 51: ...eleron N4500 1 1 GHz processor 2933 MHz FSB 4 MB L3 cache 6 W 4 GB of system memory and 32 GB of eMMC system storage N01944 001 System boards for use on computer models not equipped with WWAN capability Equipped with an Intel Pentium Silver N6000 1 1 GHz processor 2933 MHz FSB 4 MB L3 cache 6 W 8 GB of system memory and 128 GB of eMMC system storage N01948 001 Equipped with an Intel Pentium Silver...

Page 52: ...m the system board Power cable ZIF 4 Connector board cables ZIF 5 Speaker cable 6 Keyboard cable ZIF 7 Touchpad cable ZIF 8 5 Remove the three Phillips M2 0 5 2 screws 1 that secure the system board and the system board I O bracket to the computer 6 Remove the four Phillips M2 0 3 4 screws 2 that secure the system board to the computer 7 Remove the system board I O bracket 3 The system board I O b...

Page 53: ...oard Heat sink To remove the heat sink use these procedures and illustrations Table 5 9 Heat sink descriptions and part numbers Description Spare part number Heat sink includes replacement thermal material N01959 001 Replacement thermal material N01960 001 Before removing the heat sink follow these steps 46 Chapter 5 Removal and replacement procedures for authorized service provider parts ...

Page 54: ... 1 Remove the two Phillips M2 0 2 5 broadhead screws 1 that secure the heat sink to the system board 2 Remove the heat sink 2 3 Thoroughly clean the thermal material from the surfaces of the heat sink and the system board components each time the heat sink is removed Replacement thermal material is included with the heat sink and system board spare part kits The following illustration shows the re...

Page 55: ...ard 2 Release the connector bar 2 that secures the display panel cable to the system board 3 Disconnect the display panel cable 3 from the system board 4 Release the display panel cable from the retention clip 4 that is built into the computer 5 Remove the two Phillips M2 0 3 4 screws 1 that secure the WWAN module bracket and the WLAN module bracket to the system board 6 Remove the WWAN module bra...

Page 56: ...nnects to the WLAN module 2 Aux terminal 9 Release the wireless antenna cables from the retention clips 6 and routing channel that are built into the computer 10 Remove the four Phillips M2 5 5 1 screws 1 that secure the display assembly to the computer 11 Remove the left and right hinge brackets 2 The hinge brackets are included in the Bracket Kit spare part number N01962 001 12 Swing the display...

Page 57: ...llustration The security cable lock bracket is included in the Bracket Kit spare part number N01962 001 16 If you need to replace the display bezel and the display assembly subcomponents a Flex the bottom 1 and the inside edges of the left and right sides of the bezel 2 to release the bezel from the display panel assembly b Flex the top 3 to release the bezel from the display panel assembly c Remo...

Page 58: ...d screws 1 that secure the hinges to the display back cover c Remove the two Phillips M2 5 2 4 screws 2 that secure the hinges to the display back cover d Remove the display hinges 3 The display hinges are available using spare part number N01974 001 18 If you need to remove the display panel a Remove the display bezel b Remove the display hinges Display assembly 51 ...

Page 59: ...ting channel that are built into the bottom edge of the display back cover IMPORTANT Before resting the display panel upside down be sure that the work surface is clear of any tools or debris that could scratch the display panel surface e Lift the top edge of the display panel 2 and swing it up and forward until it rests upside down in front of the display back cover f Release the adhesive support...

Page 60: ...6 768 LED antiglare SVA 45 CG eDP 1 2 without PSR flat touchscreen display panel with narrow bezel and camera privacy cover typical brightness 250 nits N01954 001 LCD HD 1366 768 LED antiglare SVA 45 CG eDP 1 2 without PSR flat non touchscreen display panel with narrow bezel and camera privacy cover typical brightness 250 nits 19 If you need to remove the webcam microphone module and cable a Remov...

Page 61: ...le is attached to the display back cover with double sided tape g Detach the webcam microphone module 2 from the display back cover The webcam microphone module is attached to the display back cover with double sided tape 54 Chapter 5 Removal and replacement procedures for authorized service provider parts ...

Page 62: ...a component of the display panel cable 20 If you need to remove the WLAN antenna and transceivers a Remove the display bezel b Remove the display hinges c Remove the display panel d Remove the webcam microphone module e Release the retention tabs 1 that secure the WLAN antenna cables to the display back cover f Detach the WLAN antenna transceivers 2 from the display back cover g Remove the WLAN an...

Page 63: ...ble and replace the display assembly Touchpad cable To remove the touchpad cable use this procedure and illustration NOTE The touchpad cable is included in the Cable Kit spare part number N02955 001 Before removing the touchpad cable follow these steps 1 Prepare the computer for disassembly see Preparation for disassembly on page 31 2 Remove the bottom cover see Battery on page 33 3 Remove the bat...

Page 64: ...pad use this procedure and illustration Table 5 10 Touchpad description and part number Description Spare part number Touchpad xxxxxx 001 Before removing the touchpad follow these steps 1 Prepare the computer for disassembly see Preparation for disassembly on page 31 2 Remove the bottom cover see Battery on page 33 3 Remove the battery see Battery on page 33 4 Remove the touchpad cable see Touchpa...

Page 65: ...r keyboard in jet black finish for use on computer models equipped with WWAN capability N01977 xx1 Top cover keyboard in jet black finish for use on computer models not equipped with WWAN capability N01976 xx1 Table 5 12 Spare part country codes For use in country or region Spare part number For use in country or region Spare part number For use in country or region Spare part number Belgium A41 I...

Page 66: ...e part number For use in country or region Spare part number For use in country or region Spare part number France 051 Portugal 131 Turkey 141 Germany 041 Romania 271 United Kingdom 031 Greece 151 Russia 251 United States 001 Iceland DD1 Saudi Arabia 171 Keyboard with top cover 59 ...

Page 67: ...storage device IMPORTANT Resetting permanently erases everything on your computer hard drive including your downloaded files If possible back up your files before you reset your computer You might want to reset your computer in the following circumstances You see the message Reset this Chrome device You are having problems with your user profile or settings You have tried restarting your computer ...

Page 68: ...splaying on your computer If this message is not already displayed Turn on the computer press and hold the esc f3 keys and then press the power button The computer restarts and the screen shows the Chrome OS is missing or damaged screen Installing the Chromebook Recovery Utility The Chromebook Recovery Utility is an app used to recover the original operating system and software programs that were ...

Page 69: ...uter restarts with Chrome OS reinstalled Setting up your computer after a reset or recovery After a reset or recovery is complete perform the initial setup process For details on setting up the computer go to http www support google com Erase and reformat the recovery media During the process of creating recovery media the USB flash drive or SD memory card is formatted for use as a recovery tool A...

Page 70: ...tions Metric U S Dimensions Width 331 9 mm 13 07 in Depth 230 5 mm 9 08 in Height front to back 20 9 mm 0 82 in Weight 1 64 kg 3 62 lb Input power Operating voltage and current 19 5 V dc 2 31 A 45 W 19 5 V dc 3 33 A 65 W 19 5 V dc 4 62 A 90 W 19 5 V dc 7 70 A 150 W 19 5 V dc 10 3 A 200 W Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncond...

Page 71: ...ratures 35 6 cm 14 0 in display specifications This section provides specifications for your display Table 7 2 Display specifications Metric U S Active diagonal size 35 6 cm 14 0 in Resolution 1920 1080 FHD 1366 768 fD Surface treatment Antiglare FHD HD panels Brightness 250 nits FHD 45 NTSC panel 250 nits HD 45 NTSC panel Viewing angle UWVA SVA Backlight WLED LED Display panel interface eDP 1 2 w...

Page 72: ...ile memory subcomponents as originally shipped from HP with the following assumptions No subsequent modifications were made to the system No applications features or functionality were added to or installed on the system Following system shutdown and removal of all power sources from an HP business computer system personal data can remain on volatile system memory DIMMs for a finite period of time...

Page 73: ... than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 V ac or 250 V ac as required by the power system of each country or region The appliance coupler must meet the mechani...

Page 74: ...cord must be Type SVT SJT or equivalent No 18 AWG three conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V ac or NEMA 6 15P 15 A 250 V ac configuration CSA or C UL mark UL file number must be on each element 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord...

Page 75: ...cord set fittings appliance coupler cable and wall plug must bear the BSMI certification mark 7 For 127 V ac the flexible cord must be Type SVT or SJT 3 conductor 18 AWG with plug NEMA 5 15P 15 A 125 V ac with UL and CSA or C UL marks For 240 V ac the flexible cord must be Type H05VV F three conductor 0 75 mm or 1 00 mm conductor size with plug BS 1363 A with BSI or ASTA marks 68 Chapter 9 Power c...

Page 76: ...ttery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP website at http www hp com recycle Recycling 69 ...

Page 77: ...omponents 11 computer specifications 63 connector board illustrated 14 removal 41 spare part numbers 14 41 connector board cables removal 40 spare part number 40 connector board high speed cable illustrated 15 19 spare part number 15 19 connector board I O bracket illustrated 15 18 removal 42 spare part number 15 18 42 connector board low speed cable illustrated 14 19 spare part number 14 19 creat...

Page 78: ...vice product description 2 ports HDMI 4 product description 2 USB SuperSpeed 4 5 USB Type C power connector and SuperSpeed port 4 power cord requirements for all countries 66 requirements for specific countries and regions 66 set requirements 66 spare part numbers 20 21 power cords spare part numbers 20 power key 6 7 power requirements product description 2 processor product description 1 product ...

Page 79: ...e illustrated 14 19 removal 56 spare part number 14 19 56 touchpad zone identifying 6 transporting guidelines 22 28 U USB SuperSpeed port identifying 4 5 USB Type C power connector and SuperSpeed port identifying 4 V video product description 1 W webcam microphone module illustrated 18 removal 53 spare part number 18 55 webcam microphone module cable illustrated 18 removal 53 spare part number 55 ...

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