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StoreOnce 3100, 3500, 5100 and
5500 System Installation and
Configuration Guide

Abstract

This guide is for StoreOnce System Administrators. It assumes that the user has followed the instructions on the appropriate
Start Here poster to create a basic network connection to the StoreOnce System.

Part Number: BB917-90903
Published: March 2016
Edition: 2

Summary of Contents for StoreOnce 3100

Page 1: ... Guide Abstract This guide is for StoreOnce System Administrators It assumes that the user has followed the instructions on the appropriate Start Here poster to create a basic network connection to the StoreOnce System Part Number BB917 90903 Published March 2016 Edition 2 ...

Page 2: ...take you outside the Hewlett Packard Enterprise website Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website Acknowledgments Intel Itanium Pentium Intel Inside and the Intel Inside logo are trademarks of Intel Corporation in the United States and other countries Microsoft and Windows are either registered trademarks or...

Page 3: ...configure iLO4 all systems 18 To set up a basic network configuration 20 4 Logging in to the StoreOnce System and checking status 21 Supported web browsers 21 Login to the StoreOnce System and check status 21 StoreOnce CLI 21 5 Configuring licenses 23 Capacity expansion StoreOnce 5500 23 Pre installed Capacity licenses 23 Capacity expansion StoreOnce 3100 System StoreOnce 3500 Series and StoreOnce...

Page 4: ...te Support via STaTS 42 General procedure for setting up Remote Support via STaTS on the StoreOnce Management GUI 42 More about warranty details 43 14 Complete network configuration 44 To add a custom network configuration 44 15 Additional configuration tasks 50 Saving the configuration and keystore 50 Saving the configuration 50 Saving the encryption keystore 50 Running a system confidence check ...

Page 5: ...bre Channel hardware requirements 67 Supported Fibre Channel connections 67 Zoning 67 Configuring Fibre Channel 68 For use with StoreOnce Catalyst stores 68 For use with VTL libraries 69 20 Support and other resources 70 Accessing Hewlett Packard Enterprise Support 70 Accessing updates 70 Related information 70 Websites 71 Customer self repair 71 Documentation feedback 71 A Warranty and regulatory...

Page 6: ...ing for StoreOnce 5500 Systems page 10 StoreOnce 5500 only Review SAS cabling requirements 3 Powering up and setting up iLO page 16 Boot up the system and if you are using a Network Management application such as Insight Remote Support 4 configure iLO You can also configure iLO after configuring the StoreOnce System Logging in to the HPE StoreOnce System page 21 Log on to the StoreOnce Management ...

Page 7: ...stem 8 TB 4 x 2 TB disks Storage capacity None Storage Expansion Options Not supported StoreOnce Optional Hardware StoreOnce 3500 Series Table 4 StoreOnce 3520 System 12 24 TB 12 x 2 TB disks Storage capacity Base storage 12 TB 50 capacity 24 TB 100 capacity requires additional license Storage Expansion Options Four PCIe slots are available for 10 GbE Network and FC PCIe cards StoreOnce Optional H...

Page 8: ...that all storage is ready for use The drawings in Hardware overview page 53 illustrate storage options for each model and any cabling requirements See also Expanding storage page 38 For StoreOnce 5500 Systems refer also to SAS cabling for StoreOnce 5500 Systems page 10 Other sources of information The following documents are available from the HPE website at www hpe com info storeonce docs StoreOn...

Page 9: ...stem Linux and UNIX Configuration Guide This guide explains how to configure StoreOnce Systems with supported Linux and UNIX operating systems OST plug in documents Various guides are available describing how to configure backup applications for use with StoreOnce Catalyst See Configuring media servers to use StoreOnce Catalyst page 51 Other sources of information 9 ...

Page 10: ...s All other StoreOnce Systems described in this guide have a single RAID controller card and cabling diagrams for these systems are included in Hardware overview page 53 NOTE Storage expansion steps with the StoreOnce 5500 System are also described in detail in the StoreOnce 5500 System Capacity Upgrade Guide supplied as a printed document with the product Basic installation In this scenario the d...

Page 11: ...s with the StoreOnce SAS check function that checks SAS cable integrity Refer to the StoreOnce 5500 System Capacity Upgrade Guide for detailed step by step cabling instructions Guidelines are as follows Enclosure connection sequence Connect the first enclosure to the RAID controller card in slot 2 of the head server Connect the second enclosure to the RAID controller card in slot 3 of the head ser...

Page 12: ...supported cable length is 2 0 m Table 7 Supported SAS cables Location for use Part Number Description Between drawers of a disk enclosure 691970 001 0 5 m Mini HD SAS to Mini HD SAS cable Between disk enclosures or between the server and the disk enclosure 691970 002 1 0 m Mini HD SAS to Mini HD SAS cable Between the server and the disk enclosure if the 1 0 m cable is not long enough Do not use to...

Page 13: ...ns Figure 2 Cabling showing two enclosures installed either side of the head server 1 2 3 4 1 5 6 4 4 1 iLO PS2 PS1 1 4 2 3 NOTE Enclosure 1 and Enclosure 3 are in Storage Cluster 1 connected to the RAID controller card in slot 2 Enclosure 2 and Enclosure 4 are in Storage Cluster 2 connected to the RAID controller card in slot 3 Up to four enclosures below the head server The second recommended co...

Page 14: ...f the recommended configurations your system may experience errors with the StoreOnce SAS check function that checks SAS cable integrity Figure 3 Cabling showing two enclosures installed below the head server 1 2 3 4 1 5 6 4 4 1 iLO PS2 PS1 IOM A IOM B IOM A IOM B IOM A IOM B IOM A IOM B P2 P1 P2 P1 P2 P1 P2 P1 P2 P1 P2 P1 P2 P1 P2 P1 P1 P2 P1 P2 2 1 14 SAS cabling for StoreOnce 5500 Systems ...

Page 15: ... P1 P2 P1 P2 P1 P2 P1 IOM A IOM B IOM A IOM B IOM A IOM B IOM A IOM B P2 P1 P2 P1 P2 P1 P2 P1 P2 P1 P2 P1 P2 P1 P2 P1 P1 P2 P1 P2 2 3 4 1 NOTE Enclosure 1 and Enclosure 3 are in Storage Cluster 1 connected to the RAID controller card in slot 2 Enclosure 2 and Enclosure 4 are in Storage Cluster 2 connected to the RAID controller card in slot 3 Expansion installation scenarios 15 ...

Page 16: ...closure Two 2m SAS cables from the disk enclosure to the first RAID controller card slot 2 Two 0 5m SAS cables between the drawers on the disk enclosure NOTE See Hardware overview page 53 for cabling examples 2 Power on all installed disk enclosures first You may need to hold down the power on button 1 on the rear of each unit for up to 30 seconds Look at the LEDs on the I O modules and wait until...

Page 17: ...ing examples 2 Power on the StoreOnce System the power button is on the front of the unit 3 The Power button LED flashes green during the power on sequence and the Power button System Health and NIC status LEDs all show steady green when the StoreOnce System is powering up NOTE If you wish to configure iLO 4 press F9 in the ProLiant POST screen and proceed as described in To configure iLO page 18 ...

Page 18: ...e iLO network name and iLO password Ideally the installer has made a note of this information as recommended in Step 3 of the printed Start Here guide If not it will be necessary to locate the label on the top of the appliance in the data center It is good practice to either change the password after installation or define an additional user with privileges that can be used when accessing iLO from...

Page 19: ...3 Select the iLO 4 Configuration Utility 4 Select Network Options 5 Configure your network settings and press F10 to save To configure iLO4 all systems 19 ...

Page 20: ...ou have not already done so run the basic network script net set address as described in the Start Here poster for your product to configure a static address for LAN port 1 eth0 Make a note of the IP address details which you will need to log into the StoreOnce System from a web browser 20 Powering up and setting up iLO4 ...

Page 21: ... machine connected to the same network as the appliance The StoreOnce System uses a secure network connection 1 Enter https IP_address You may also use the Fully Qualified Domain Name FQDN NOTE If you use http in the URL you are automatically forwarded to the https secure network connection 2 The StoreOnce Management Console displays the Login prompt Provide the default User Name and Password Admi...

Page 22: ...oreOnce appliance ssh username ip_address NOTE StoreOnce CLI commands can also be run from a local console Keyboard and Monitor attached to the appliance for example if the network is not yet configured 2 At the prompts provide a User Name and Password Admin admin 3 See the StoreOnce System CLI Reference Guide for more information 22 Logging in to the StoreOnce System and checking status ...

Page 23: ...e a fully populated StoreOnce 5500 System with five Capacity Upgrade disk packs will display a 1 x 44 TB license that covers 220 TB on the License Management page This facility to bundle multiple 44 TB Capacity Upgrade licenses is not available to the customer after installation Capacity expansion StoreOnce 3100 System StoreOnce 3500 Series and StoreOnce 5100 System The StoreOnce 3100 System has 4...

Page 24: ...tores StoreOnce Catalyst StoreOnce Catalyst devices require a license for backup and for copy so licenses must be installed on both origin and destination StoreOnce Systems Replication VTL and NAS replication requires a license on the target system StoreOnce Optional Hardware Optional PCIe cards These are additional 10 GbE Network and Fibre Channel cards that may be installed in the PCIe slots on ...

Page 25: ...icense Key type in the word demo 5 Click OK to apply the license Applying a full license Before you add a full license you must redeem the license To redeem a license 1 Make sure you have a note of the Node Lock Serial Number from the License Management page on the StoreOnce GUI The following example shows details from an StoreOnce 5100 System with four Capacity Upgrade Kits that have been install...

Page 26: ...ment page click Add License 3 For the Input Type select Key String NOTE See the StoreOnce System User Guide for more information about loading licenses from a file The file must already be in the StoreOnce System s licenses directory 4 In the License Key box type or paste the license string 5 Click OK to apply the license If the license fails a dialog box will appear that shows error details Click...

Page 27: ...lick OK NOTE The Date Settings portion of the Time and Date page allows you to manually set the date and time of the appliance Using the StoreOnce GUI to configure NTP server The NTP server configuration provides the option of setting the time and date using one or more NTP servers When using the NTP server to configure time and date manual entry of time and date will be disabled You can add up to...

Page 28: ...d the currently configured time on the appliance you will see a warning dialog box that reminds you to reboot the system using the system reboot command and that system time will move backward as a result of that command 28 Setting time zone and configuring NTP server ...

Page 29: ...hange the default passwords and create additional user accounts assigning permissions as appropriate To add a local user 1 Log on as an Administrator and select User Management from the Device Configuration menu 2 Click Add User 3 Select a User Type of Local NOTE There are two types of users Local Users A user created solely on the StoreOnce System External Users A user who belongs to an AD domain...

Page 30: ...nge and click Modify For a local user you can modify the user role or the user password or both 3 Change the role of the user if required Enter and confirm the new password 4 Click OK At the confirmation of success page click OK NOTE See the StoreOnce System User Guide for more information about managing external users 30 Creating user accounts and changing default passwords ...

Page 31: ...nfigure and enter the required details Table 8 Email setup parameters Description Name Whether email notification is currently enabled or disabled When email notification is disabled the association between events and destination addresses remains valid but the events do not produce email Email Notification The mail server used to send out the email SMTP Server The address from which the notificat...

Page 32: ...ified by email parameters Description Name Severity of the event INFO WARN ALERT Severity The email destination address Email Destination To manage email notifications 1 Click Manage Email Notifications to update the event email address association list 2 On the Manage Email Notifications dialog do one of the following Choose an existing email address from the drop down menu and click Select to di...

Page 33: ... included under the MIB entry NOTE When you connect subsequent StoreOnce Systems to the network you only need to update the MIBs if they are later models For example once you have downloaded the MIBs associated with StoreOnce Systems those MIBs are valid for all subsequent StoreOnce Systems and any earlier models that are monitored by the Network Management application There are typically three st...

Page 34: ...ll need to use the StoreOnce System CLI to perform other advanced operations such as to add or delete trap hosts to add or delete users or to enable or disable SNMP The StoreOnce GUI provides a useful option after configuration for viewing trapsink and user details and for viewing events StoreOnce GUI In the Navigator select SNMP from Device Configuration During initial configuration use the top h...

Page 35: ...rsion This shows the state of the agent off on State This is the port location of the agent Port This defines whether encryption for passwords and communities is on or off Encrypt Passwords and Communities This is the contact information for the system administrator which may be a name email address or phone number A maximum of 20 characters is allowed System Contact This is the physical location ...

Page 36: ...eable MIB must provide a unique System Object ID This ID is used by network management entities to determine the monitoring capabilities of a device This optional device specific parameter can be provided to an SNMP version 3 trap listener device such as HP SIM Engine ID or any third party tool to listen to version 3 traps coming from the device This optional parameter can be provided during versi...

Page 37: ...de To generate a self signed certificate 1 Select User Interface SSL Certificate from the Navigator 2 On the SSL Certificate page click Modify 3 Enter the requested information Description Field Name of the system in the form of either IP Address or FQDN Name State the appliance is located in State City the appliance is located in City Organization of the certificate requestor Organization Organiz...

Page 38: ...ured the license entitlement will be delivered to the user via email To complete configuration of the storage redeem the license and use the StoreOnce GUI to apply it The expanded storage is available for use no further configuration is required To view license details 1 Click Device Configuration in the Navigator pane Select License Management 2 Verify that there is a license for the Capacity Upg...

Page 39: ...e configured with additional storage enclosures This means that it is licensed and expanded ready for use The label on the rear of the Capacity Upgrade Kit identifies the server to which it belongs and the sequence in which it should be installed Scenario 2 You are adding one or more StoreOnce Capacity Upgrade Kits to an existing installation The storage will not be licensed or expanded IMPORTANT ...

Page 40: ...fication once you have finished the software or firmware update To check software version 1 Click on StoreOnce in the Navigator and look at the Software Revision under System Information 2 Check HPE Support to find out if a later software release is available at www hpe com support softwaredepot 3 Download the software release and follow the instructions in the accompanying Release Notes to instal...

Page 41: ...Update All This will attempt to update all components that are in the state where there is an update recommended it will not try to update components that do not need an update The Status field will show which components are being updated and which updates have been completed 4 When all updates are completed a reboot may be required NOTE In some cases when the firmware update has completed you wil...

Page 42: ...ust provide the details for the proxy server that enables internet access for Remote Support If required for the network environment check the Enable Authentication box and provide authentication name and password details Click OK NOTE Details for the Enterprise Server the server that will receive the event messages are provided by the StoreOnce System and should not be edited 3 Select Customer In...

Page 43: ...s identical for each enclosure StoreOnce 5500 Systems These systems have a separate entry for the server where the warranty serial number covers both the server and the base storage If additional disk packs have been installed there will be a separate entry for each disk pack This is for information only disk packs do not carry warranty details the warranty columns will show Not Applicable If an a...

Page 44: ...ence of installing and configuring StoreOnce Systems may prefer to use the StoreOnce CLI commands particularly net set wizard to configure the network for the first time This is described in the StoreOnce CLI Reference Guide To add a custom network configuration The following steps provide an overview of the process that is valid for both the StoreOnce GUI and StoreOnce CLI 1 Create the configurat...

Page 45: ...lect IPv4 or IPv6 for any DNS servers and enter the required addresses in the appropriate format Click Save Table 11 Network Configuration IP protocol and DNS fields Description Field name This reflects the name of the configuration selected in the list Name of the configuration This checkbox is always greyed out for the Current and Factory Default configurations because they cannot be Protected e...

Page 46: ...e primary and two backup servers if the primary is unavailable may be configured for the StoreOnce System which have IPv4 and or IPv6 addresses Step 2 Create Port Sets 1 On the Port Set bar click Add to create the first Port Set 2 Enter a name for the Port Set and select the ports to use Available ports depend upon the model of StoreOnce System and whether ports have already been assigned Only tho...

Page 47: ... enabled or not VLAN Tagging Enable This defines the amount of data contained in an Ethernet frame the default is 1500 bytes Larger size Frame size frames often referred to as Jumbo frames can improve performance of the Port Set Use this field to increase or decrease the value which must be an integer between 1280 and 9000 IMPORTANT Other devices on the network clients and switches must also be co...

Page 48: ... subnet in the appropriate format for the protocol selected IP address When checked this box indicates that this is the Subnet that contains the default gateway A default subnet should be provided for both IPv4 and IPv6 networks Default Subnet The network mask Network Mask IPv4 only The network prefix in CIDR format Prefix IPv6 only The domain name Domain Name The VLAN tag ID 2 to 4096 VLAN tag 2 ...

Page 49: ...nfiguration details Step 4 and 5 Validation and Activation 1 Click Validate to validate the network configuration If there are any errors the error message will guide you to the parts of the configuration that need correcting Make the necessary changes save them and click Validate again 2 If validation is successful you have two choices The StoreOnce System Management GUI will prompt you to activa...

Page 50: ...d to be restored the manual restore should always be carried out before the automatic restore See the StoreOnce System User Guide for more information about saving and restoring configurations To save the configuration 1 Open the puTTy or other ssh application and login to the StoreOnce CLI as an Admin user Save the configuration using the StoreOnce CLI command config save devices 2 Using sftp pro...

Page 51: ...RK REPORT Internal Network Check is supported only on HP StoreOnce multinode products EXTERNAL NETWORK REPORT External Network Check RESULT PASSED SAS CONFIGURATION REPORT Sas Configuration Check is supported only on HP StoreOnce multinode 5500 and 4900 backup products NOTE For any warning or error messages in this report please consult the troubleshooting section in the customer user guide and fo...

Page 52: ...talled the backup system can be viewed as a tape drive 1 and medium changer 2 from the Device Manager NOTE For a Fibre Channel StoreOnce system a new unknown device will be discovered in Device Manager This device is required only to ensure that a Fibre Channel target exists as LUN 0 in the SAN No functionality is provided by this device and no driver is required Note that this device will be repl...

Page 53: ...s 1 Power on standby button and system power LED 4 NIC status LED 3 Health LED 5 Figure 8 StoreOnce 5500 System server rear view 1 2 3 4 1 5 6 4 4 1 iLO PS2 PS1 11 12 13 15 16 17 14 9 8 10 7 1 2 3 4 5 6 Slot 2 first RAID controller card 2 Slot 1 available for Optional Hardware 1 Slot 4 available for Optional Hardware 4 Slot 3 second RAID controller card 3 Slot 6 available for Optional Hardware 6 S...

Page 54: ...5500 System disk enclosure UID button LED 2 Hard drive LEDs 1 GSI LED 4 Internal health LED 3 Figure 10 Rear view of StoreOnce 5500 System disk enclosure Power On Standby button and LEDs 2 Power supplies 1 7 17 22 I O module LEDs 4 10 15 20 Fans 3 9 16 21 I O module SAS port 2 6 12 14 19 I O module SAS port 1 5 11 13 18 Display 8 54 Hardware overview reference section ...

Page 55: ... 1 NIC status LED 4 UID LED 3 Power on standby button and system power LED 6 Health LED 5 Figure 12 StoreOnce 3100 System rear view 1 2 3 4 5 6 7 8 9 10 11 12 13 Slot 2 not used 2 Slot 1 RAID controller 1 Power supply 2 optional must be purchased 4 Slot 3 not used 3 Video connector 6 Power supply 1 5 1Gb RJ45 Port 3 8 1Gb RJ45 Port 4 7 1Gb RJ45 Port 1 eth0 10 1Gb RJ45 Port 2 9 Serial connector 12 ...

Page 56: ... and configuration task is to apply the license for the additional capacity as described in page 25 Optional hardware The StoreOnce 3500 Series provides four PCIe slots for the addition of StoreOnce 10 GbE or 10 GbE T Network Cards or StoreOnce 8Gb Fibre Channel cards These additional PCIe cards may be pre installed or supplied in separate boxes Some cards also require SFP transceivers which will ...

Page 57: ...ty Upgrade Kits must be connected to the correct StoreOnce 5100 System in the recommended sequence If they are not the StoreOnce 5100 System will not be able to discover the storage and make it available for use IMPORTANT Refer to the HPE StoreOnce 5100 48TB Capacity Upgrade Kit Guide for detailed instructions about installing and configuring Capacity Upgrade Kits both at initial installation and ...

Page 58: ...t 5 available for Optional Hardware 5 OS drive 1 8 Optional serial port 7 Power supply 1 PS1 10 OS drive 2 9 Video connector 12 Power supply 2 PS2 11 1Gb RJ45 Port 3 14 1Gb RJ45 Port 4 13 1Gb RJ45 Port 1 eth0 16 1Gb RJ45 Port 2 15 USB connectors 18 iLO4 connector 17 Rear UID LED 19 StoreOnce 5100 System with Capacity Expansion IMPORTANT For ease of installation HPE recommends daisy chaining Capaci...

Page 59: ...O PS2 6 7 8 1 2 3 4 5 JBOD2 2 JBOD1 1 JBOD4 4 JBOD3 3 SAS connector on RAID controller on head unit 6 JBOD5 5 P2 connector on I O module SAS OUT to next expansion shelf 8 P1 connector on I O module SAS IN from head unit or previous expansion shelf 7 StoreOnce 5100 System with Capacity Expansion 59 ...

Page 60: ...ots and they will be configured and licensed when the product is supplied You must insert the SFP transceivers if required attach the appropriate cables and connect to the network or FC SAN IMPORTANT For detailed information about installing additional PCIe cards after initial delivery see the StoreOnce Optional Hardware Installation and Configuration Guide The following drawing illustrates the re...

Page 61: ... with 10 GbE card 2 Slot 5 populated with FC card 3 Slot 6 populated with FC card 4 Port numbering on PCI cards Figure 19 10 GbE cards 1 2 3 4 1 5 6 4 4 1 iLO PS2 PS1 2 1 2 1 Port 2 on 10 GbE cards 1 Port 1 on 10 GbE cards 2 Figure 20 FC cards 1 2 3 4 1 5 6 4 4 1 iLO PS2 PS1 2 1 16 Gb FC card 8 Gb FC card Port 2 Port 1 1 Port 1 Port 2 2 PCIe slot allocation at delivery 61 ...

Page 62: ...ntroller Licenses sections In the following example four FC cards have been installed licensed and validated NOTE If adding optional hardware after installation refer to the StoreOnce Optional Hardware Installation and Configuration Guide Licensing hardware options For information about using the Licensing page to license hardware options follow the process described in page 25 62 Optional PCIe ca...

Page 63: ...ave four 1 GbE network ports LAN port 1 eth0 will be connected if you have followed the instructions in the Start Here installation The remaining three 1 GbE ports eth1 eth2 and eth3 are available for further network configuration IMPORTANT The network configuration may use any available Ethernet port but one Ethernet port must always be connected even if you are using only FC ports to back up and...

Page 64: ...fined in a single network configuration with three main components DNS server settings Port Set settings and Subnet settings There may be up to 16 configurations on any StoreOnce System but only one can be active Once a configuration is activated it becomes the current configuration DNS servers Up to three DNS servers one primary and two backup servers if the primary is unavailable may be configur...

Page 65: ...c via one active port only and requires no specific extra switch configuration It is recommended for simple network connections if the active network link fails then traffic moves to the backup port Mode 4 IEEE 802 3ad Dynamic Link Aggregation This bonding mode is also known as LACP and requires a special external switch configuration It provides a link aggregation solution increasing the bond phy...

Page 66: ...ets may be consecutive or non consecutive The user can configure all VLAN Subnets on one Port Set or divide the VLAN Subnets over multiple Port Sets It is not permitted to configure VLAN Subnets on a Port Set that uses Mode 6 network bonding Each VLAN tag interface is configured using the VLAN ID index which is the same as the switch VLAN ID number and must be an integer from 2 to 4094 Each VLAN t...

Page 67: ...gy utilizes one or more fabric switches to provide a flexible configuration between several Fibre Channel hosts and Fibre Channel targets such as StoreOnce Systems Switched fabric configurations are implemented with Fibre Channel switches Switches may be cascaded or meshed together to form larger fabrics The preferred topology for the StoreOnce System is switched fabric using NPIV N_Port ID Virtua...

Page 68: ...ical dedicate HBAs for disk and tape NOTE Overlapping zones are supported NOTE The HP Brocade SAN Switches support NPIV natively but the Cisco SAN Switches require that it be turned on for each port used Configuring Fibre Channel This section provides an overview only see the StoreOnce System User Guide for detailed instructions with screenshot examples For use with StoreOnce Catalyst stores The S...

Page 69: ...that the maximum allowed is 64 NOTE Once the client has Fibre Channel zoned with the StoreOnce appliance there are a number of considerations for each operating system See the HPE StoreOnce 3100 3520 3540 and 5100 User Guide for more details For use with VTL libraries There are three StoreOnce GUI screens that relate to FC with VTL If required the administrator may configure the port speed or topo...

Page 70: ...r product documentation to identify the recommended software update method To download product updates go to either of the following Hewlett Packard Enterprise Support Center Get connected with updates page www hpe com support e updates Software Depot website www hpe com support softwaredepot To view and update your entitlements and to link your contracts and warranties with your profile go to the...

Page 71: ...Single Point of Connectivity Knowledge SPOCK Storage compatibility matrix www hpe com storage whitepapers Storage white papers and analyst reports Customer self repair Hewlett Packard Enterprise customer self repair CSR programs allow you to repair your product If a CSR part needs to be replaced it will be shipped directly to you so that you can install it at your convenience Some parts do not qua...

Page 72: ...rt ProLiantServers Warranties HPE Enterprise Servers www hpe com support EnterpriseServers Warranties HPE Storage Products www hpe com support Storage Warranties HPE Networking Products www hpe com support Networking Warranties Regulatory information Belarus Kazakhstan Russia marking Manufacturer and Local Representative Information Manufacturer information Hewlett Packard Enterprise Company 3000 ...

Page 73: ...ear counting from within each new decade with 2000 as the starting point for example 238 2 for 2002 and 38 for the week of September 9 In addition 2010 is indicated by 0 2011 by 1 2012 by 2 2013 by 3 and so forth YYWW where YY indicates the year using a base year of 2000 for example 0238 02 for 2002 and 38 for the week of September 9 Turkey RoHS material content declaration Ukraine RoHS material c...

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