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5 Troubleshooting
If the enclosure does not initialize
If the enclosure does not initialize, check the seven-segment display for error codes. At power on, the
enclosure goes through a series of Power On Self Tests (POST). As each test runs, a code is displayed on
the seven-segment display, indicating the current test being run. See
Seven-segment display LEDs
.
IMPORTANT:
After a power failure or shutdown, the system automatically returns to last powered state (On or Off)
when A/C power is restored.
1.
Ensure that the Power On/Standby button was pressed
fi
rmly and held for approximately three
seconds.
2.
Verify that the Power button/LED on the UID module is green.
3.
Verify that the power source is working:
a.
Verify that the power supplies are working by viewing the power supply LEDs on the rear panel.
Remove and reinstall if necessary to verify that they are seated properly.
b.
Remove and inspect the AC power cords from both power supplies and reconnect them.
Diagnostic steps
Is the front panel fault LED amber?
Answer
Possible reasons
Possible solutions
No (green)
System functioning properly.
No action required
Yes
Possible error condition exists.
•
Check seven-segment display
for POST and error messages.
See
Seven-segment display
LEDs
.
•
Check rear panel fault LEDs to
isolate failed component. See
Chapter 4
.
9100c Extreme Data Storage System user guide
27
Summary of Contents for StorageWorks 9100 - Extreme Data Storage System
Page 5: ...Figures 1 Exploded view 32 9100c Extreme Data Storage System user guide 5 ...
Page 10: ...10 About this guide ...
Page 12: ...12 Overview ...
Page 32: ...nl Figure 1 Exploded view 32 Parts catalog ...
Page 34: ...34 Parts catalog ...
Page 40: ...40 Electrostatic discharge ...
Page 42: ...42 Specifications ...
Page 47: ...Power cord statement for Japan 9100c Extreme Data Storage System user guide 47 ...