Chapter 6
Troubleshooting
49
RS/12 SCSI Card Not Responding
•
If the hard drives connected to the RS/12 SCSI card cannot be accessed,
check data cable connections between the HP Rack Storage/12 and the
host system.
•
If the Status LED is not lit, check that the board is properly seated in the
chassis.
•
If the Status LED is yellow, verify that both installed RS/12 SCSI cards
support the same SAF-TE processor revision.
•
If the Status LED is red, the board is defective. Replace the board with a
new board.
Management Board Not Responding
•
Check to make sure that the HP Rack Storage/12 is powered on and that
there is power to the unit.
•
If the Temperature LED is not lit, remove the Management Board and
replace it with a new board.
•
If the Temperature LED is flashing yellow, the chassis is too hot. Verify
that both fans are operating properly.
•
If the status LED is flashing red, the chassis is too hot and auto-shutdown
is imminent. Verify that both fans are operating properly.