Troubleshooting 81
3.
Run HP Insight Diagnostics (on page
48
). Then, replace failed components as indicated.
4.
When the drive is a replacement drive on an array controller, be sure that the drive is the same type
and of the same or larger capacity than the original drive.
Data is inaccessible
Action
:
1.
Be sure the files are not corrupt. Run the repair utility for the operating system.
2.
Be sure no viruses exist on the server. Run a current version of a virus scan utility.
3.
When a TPM is installed and is being used with BitLocker™, be sure the TPM is enabled in RBSU.
See the TPM replacement recovery procedure in the operating system documentation.
4.
When migrating encrypted data to a new server, be sure to follow the recovery procedures in the
operating system documentation.
Server response time is slower than usual
Action
: Be sure the hard drive is not full, and increase the amount of free space on the hard drive, if
needed. It is recommended that hard drives should have a minimum of 15 percent free space.
Memory problems
General memory problems are occurring
Action
:
•
Isolate and minimize the memory configuration. Use care when handling DIMMs ("
DIMM handling
guidelines
" on page
59
).
o
Be sure the memory meets the server requirements and is installed as required by the server.
Some servers may require that memory banks be populated fully or that all memory within a
memory bank must be the same size, type, and speed. To determine if the memory is installed
properly, see the server documentation.
o
Check any server LEDs that correspond to memory slots.
o
If you are unsure which DIMM has failed, test each bank of DIMMs by removing all other
DIMMs. Then, isolate the failed DIMM by switching each DIMM in a bank with a known working
DIMM.
o
Remove any third-party memory.
•
To test the memory, run HP Insight Diagnostics (on page
48
).
Server is out of memory
Action
:
1.
Be sure the memory is configured properly. Refer to the application documentation to determine the
memory configuration requirements.
2.
Be sure no operating system errors are indicated.
3.
Be sure a memory count error ("
Memory count error exists
" on page
82
) did not occur. Refer to the
message displaying memory count during POST.
Summary of Contents for ProLiant ML110 - G2 Server
Page 20: ...Hardware options installation 20 3 Remove the hard drive blank ...
Page 21: ...Hardware options installation 21 4 Prepare the hard drive ...
Page 112: ...Technical support 112 ...
Page 113: ...Technical support 113 ...
Page 117: ...Acronyms and abbreviations 117 VGA video graphics array ...
