Troubleshooting
Table 5-5: Is the Internal Health LED Green?
continued
Answer Possible
Reasons Possible
Solutions
Interlock problem
Reseat all boards and cables.
Processor memory board configuration error
Inspect the diagnostic LED panel to determine if
one of the processor memory boards has both its
PPM and BRD LEDs illuminated.
Ensure that processor and PPM are properly
installed on the processor memory board.
PPM or board power fault
Inspect the QuickFind Diagnostic Display panel to
determine if one of the PPMs, processor memory
boards, or system board has experienced a power
fault.
Ensure that all components are seated properly.
If problem persists, replace the failed component.
A PPM failure will be shown by the PPM LED
being illuminated on the specific processor
memory board.
If the processor memory board BRD LED is
amber, refer to “Troubleshooting a Failed
Processor” later in this chapter.
If the I/O power LED is amber, replace the system
I/O board.
Thermal shutdown
If the Therm Trip LED is amber, the system
encountered an unexpected thermal shutdown.
If one of the processor memory board TEMP LEDs
is amber, ensure that the processor heatsink is
properly attached, all fans are functioning properly,
and that the external environment is within
specified parameters. Inspect the iLO logs for any
temperature-related warnings.
Yes
If the internal health LED is green, refer to Table
5-6.
Note: For LED locations and functions, refer to Chapter 4, “Server Component Identification.”
HP ProLiant DL585 Server Maintenance and Service Guide
5-7
Summary of Contents for ProLiant DL585
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