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Diagnostic tools 68

Diagnostic tools

Troubleshooting resources

The

HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting

provides procedures for resolving

common problems and comprehensive courses of action for fault isolation and identification, issue resolution,

and software maintenance on ProLiant servers and server blades. To view the guide, select a language:

•

English •

Simplified Chinese The

HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages

provides a list of error messages

and information to assist with interpreting and resolving error messages on ProLiant servers and server

blades. To view the guide, select a language:

•

Simplified Chinese

HP Insight Diagnostics

HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions,

that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server

installations, troubleshoot problems, and perform repair validation.
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS

is not running. To run this utility, launch the SmartStart CD.
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and

other related data needed for effective server management. Available in Microsoft® Windows® and Linux
versions, the utility helps to ensure proper system operation.
For more information or to download the utility, refer to the HP website

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Summary of Contents for ProLiant DL160 Gen8

Page 1: ...ic tools specifications and requirements for hardware components and software This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number 670554 006 January 2013 Edition 6 ...

Page 2: ...the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel Xeon is a registered trademark of Intel Corporation in the U S and other countries ...

Page 3: ...ack 28 Security bezel 29 Access panel 29 Processor air baffle 30 Power supply module 30 Multioutput power supply backplane 31 Common slot power supply backplane 32 Drive blank 34 Hot plug drive 34 Non hot plug drive blank 35 Non hot plug drive 35 LFF drive cage assembly 36 SFF drive cage assembly 37 Optical drive blank 39 Optical drive 39 Fan blank 41 Fan module 42 Front video adapter 44 FlexibleL...

Page 4: ... NMI header 76 Drive numbering 76 Drive LED definitions 77 FBWC module LED definitions 77 Fan modules 79 T 10 T 15 Torx screwdriver 80 Cabling 81 Cabling overview 81 Drive cabling 81 LFF drive cabling 81 SFF drive cabling 83 Power cabling 84 Server power cabling 84 FBWC capacitor pack cabling 86 Front panel cabling 86 Internal USB cabling 87 Specifications 88 Environmental specifications 88 Server...

Page 5: ...n will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the pro...

Page 6: ...ine la société de courses ou le transporteur à utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agrée local Pour plus d informations sur ce programme en Amérique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pièces seules Votre garantie limitée HP peut inclure un service de garantie pièces seules Dans ce cas les pièces de ...

Page 7: ... Self Repair um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile für die das Customer Self Repair Verfa...

Page 8: ...tegorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Opcional componentes para los que la reparación por parte del usuario es opcional Estos componentes también están diseñados para que puedan ser r...

Page 9: ...orieën CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te v...

Page 10: ...ependendo do tipo de serviço de garantia destinado ao produto OBSERVAÇÃO Algumas peças da HP não são projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um técnico autorizado substitua a peça Essas peças estão identificadas com a marca No Não no catálogo de peças ilustrado Conforme a disponibilidade e o local geográfico as peças CSR serão enviadas no p...

Page 11: ...Customer self repair 11 No caso desse serviço a substituição de peças CSR é obrigatória Se desejar que a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço ...

Page 12: ...Customer self repair 12 ...

Page 13: ...Customer self repair 13 ...

Page 14: ...Customer self repair 14 ...

Page 15: ...ts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty s...

Page 16: ...rvicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet 1 Mandatory Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio 2 Optional Opcional componentes para...

Page 17: ...Illustrated parts catalog 17 ...

Page 18: ... power supply backplane 677054 001 Optional2 3 Common slot power supply backplane 677053 001 Optional2 4 Fan module 677059 001 Mandatory1 5 Hot plug LFF drive blank 675039 001 Mandatory1 6 LFF drive cage assembly a Hot plug drive cage assembly 683061 001 Mandatory1 b Non hot plug drive cage assembly 703850 001 Optional2 7 Optical drive a SATA DVD ROM drive slimline 481428 001 Mandatory1 b SATA DVD...

Page 19: ... h 2 4 GHz Intel Xeon processor E5 2609 80 W 670530 001 Optional2 i 2 4 GHz Intel Xeon processor E5 2665 115 W 670524 001 Optional2 j 2 5 GHz Intel Xeon processor E5 2640 95 W 670527 001 Optional2 k 2 6 GHz Intel Xeon processor E5 2670 115 W 670523 001 Optional2 l 2 7 GHz Intel Xeon processor E5 2680 130 W 670522 001 Optional2 m 2 9 GHz Intel Xeon processor E5 2667 130 W 670537 001 Optional2 n 3 0...

Page 20: ... k 400 GB 3F SATA MLC SC EM solid state drive 653967 001 Mandatory1 l 400 GB 6G SAS MLC SC EM solid state drive 653963 001 Mandatory1 m 400 GB 6G SAS SLC SC EP solid state drive 653962 001 Mandatory1 n 450 GB 6G SAS 10 000 rpm SC ENT hard drive 653956 001 Mandatory1 o 500 GB 6G SAS 7 200 rpm SC MDL hard drive 653953 001 Mandatory1 p 500 GB 6G SATA 7 200 rpm SC MDL hard drive 656107 001 Mandatory1 ...

Page 21: ...epair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your p...

Page 22: ...r parte del usuario es opcional Estos componentes también están diseñados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustitución puede o no conllevar costes adicionales dependiendo del tipo de servicio de garantía correspondiente al producto 3 No No Algunos componentes no están diseñados para que puedan ser reparados por el usuario Para que el usuario hag...

Page 23: ...Illustrated parts catalog 23 ...

Page 24: ...ting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Symbols on equipment The following symbols may b...

Page 25: ...f personal injury or damage to the equipment be sure that The leveling jacks are extended to the floor The full weight of the rack rests on the leveling jacks The stabilizing feet are attached to the rack if it is a single rack installation The racks are coupled together in multiple rack installations Only one component is extended at a time A rack may become unstable if more than one component is...

Page 26: ... until AC DC power is removed CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure CAUTION Do not operate the server for long periods with the access panel open or removed Operating ...

Page 27: ...em power LED is amber Extend the server from the rack IMPORTANT The requirement of extending or removing the server from the rack when performing installation and maintenance procedures depends on the rail system used If using a ball bearing rail system you can perform most installations and maintenance by simply extending the server from the rack If using a friction rail system to perform install...

Page 28: ...lace WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers Remove the server from the rack To remove the server from an HP Compaq branded Telco or third party rack 1 If installed remove the rack bezel 2 Power down the server on page 27 3 Remove all power a Disconnect eac...

Page 29: ...ace the component reverse the removal procedure Access panel WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to the...

Page 30: ...a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 27 o Remove the server from the rack on page 28 4 Remove the access panel Access panel on page 29 5 Remove the processor air baffle To replace the component reverse the removal procedure Power supply module To remove the component 1 Pow...

Page 31: ...ower down the server on page 27 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Remove the server from the rack on page 28 4 Remove the access panel Access panel on page 29 5 Remove the processor air baffle Processor air baffle on page 30 6 Remove the PCI riser cage PCI riser cage on page 45 7 Remove the fan cables front IO Input...

Page 32: ...30 10 Remove the failed power supply backplane To replace the component reverse the removal procedure Common slot power supply backplane To remove the component 1 Power down the server on page 27 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following ...

Page 33: ...air baffle Processor air baffle on page 30 6 Remove the PCI riser cage PCI riser cage on page 45 7 Remove the fan cables front IO Input Output cables FBWC cable power supply cables and Mini SAS cables 8 Remove the system board tray a Loosen the two thumbscrews b Lift the tray out of the chassis 9 Remove the power supply module Power supply module on page 30 10 Remove the common slot power supply c...

Page 34: ... into the bay until it locks into place Hot plug drive CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Determine the status of the drive from the hot plug drive LED definitions Drive LED definitions on page 77 2 Back up al...

Page 35: ...server unless all bays are populated with either a component or a blank To remove the component 1 Remove the non hot plug drive blank To replace the component reverse the removal procedure Non hot plug drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Power down the serve...

Page 36: ...ve all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Remove the server from the rack on page 28 4 If the server is installed in a friction rail system remove the friction rails from the chassis For more information see the documentation that ships with the rail system 5 Remove the access panel Access panel on page 29 6 Remove the processor ...

Page 37: ...move the component 1 Power down the server on page 27 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Remove the server from the rack on page 28 4 If the server is installed in a friction rail system remove the friction rails from the chassis For more information see the documentation that ships with the rail system 5 Remove the ...

Page 38: ...Removal and replacement procedures 38 8 Disconnect the power cables and data cables from the drive cage backplane 9 Remove the drive cage assembly To replace the component reverse the removal procedure ...

Page 39: ...ptical drive blank o Four bay LFF drive model o Eight bay SFF drive model To replace the component reverse the removal procedure Optical drive To remove the component 1 Power down the server on page 27 2 Remove all power a Disconnect each power cord from the power source ...

Page 40: ...he following o Extend the server from the rack on page 27 o Remove the server from the rack on page 28 4 Remove the access panel Access panel on page 29 5 Remove the processor air baffle Processor air baffle on page 30 6 Remove the optical drive from the bay o LFF configuration o SFF configuration ...

Page 41: ...n two processors are installed install fans in slots 2 and 5 always install a fan blank in slot 1 To remove the component 1 Power down the server on page 27 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 27 o Remove the server from the rack on page 28 4 Remove the...

Page 42: ...ts 2 and 5 always install a fan blank in slot 1 To remove a fan module 1 Power down the server on page 27 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 27 o Remove the server from the rack on page 28 4 Remove the access panel Access panel on page 29 5 Remove the ...

Page 43: ...nt 1 Install the fan and then connect the fan cable to the system board 2 Install the processor air baffle 3 Install the access panel 4 Do one of the following o Slide the server into the rack o Install the server into the rack 5 Connect each power cord to the server 6 Connect each power cord to the power source 7 Power up the server ...

Page 44: ... not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed 1 Power down the server on page 27 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Remove any attached network cables 4 Do one of the following o Extend the server from the rack on page 27 o Remov...

Page 45: ...lexibleLOM in the slot and then tighten the thumbscrew PCI riser cage To remove the component CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI riser board assembly 1 Power down the server on page 27 2 Remove all power ...

Page 46: ...move the PCI riser cage a Unfasten the three screws in the PCI riser cage b To unseat the PCI riser boards lift the assembly and then remove the cage To replace the component reverse the removal procedure Expansion boards To remove the component 1 Power down the server on page 27 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Ex...

Page 47: ...g types of procedures are provided for the FBWC option Removal and replacement of failed components o Removing the cache module FBWC module on page 48 o Removing the capacitor pack Capacitor pack on page 49 o Removing the capacitor pack holder Capacitor pack holder on page 50 Recovery of cached data from a failed server Recovering data from the flash backed write cache on page 51 ...

Page 48: ...nnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 27 o Remove the server from the rack on page 28 4 Remove the access panel Access panel on page 29 5 Remove the processor air baffle Processor air baffle on page 30 6 If the cache module is installed on the system board remove the PCI riser cag...

Page 49: ...ove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 27 o Remove the server from the rack on page 28 4 Remove the access panel Access panel on page 29 5 Remove the processor air baffle Processor air baffle on page 30 6 If the cache module is installed on the system board rem...

Page 50: ...ower down the server on page 27 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the following o Extend the server from the rack on page 27 o Remove the server from the rack on page 28 4 Remove the access panel Access panel on page 29 5 Remove the processor air baffle Processor air baffle on page 30 6 Remove the capacito...

Page 51: ...Transfer the drives from the failed server to the recovery server station 4 Perform one of the following o If the array controller has failed remove the cache module and capacitor pack from the failed array controller and install the cache module and capacitor pack on an identical array controller model in the recovery server o If the server has failed remove the controller cache module and capaci...

Page 52: ...ve the access panel Access panel on page 29 5 Remove the processor air baffle Processor air baffle on page 30 6 Remove the DIMM To replace the component reverse the removal procedure Internal USB cable To remove the component 1 Power down the server on page 27 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Do one of the followin...

Page 53: ...cable from the system board and then remove the internal USB connector from the LFF drive cage o Disconnect the USB cable from the system board and then remove the internal USB connector from the SFF drive cage To replace the component reverse the removal procedure Heatsink To remove the component 1 Power down the server on page 27 2 Remove all power ...

Page 54: ...cessor air baffle Processor air baffle on page 30 6 Remove the heatsink a Loosen one pair of diagonally opposite screws halfway and then loosen the other pair of screws b Completely loosen all screws in the same sequence c Remove the heatsink from the processor backplate To replace the component 1 Clean the old thermal grease from the top of the processor with the alcohol swab Allow the alcohol to...

Page 55: ...RNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number CAUTION The heatsink thermal interface media is not reusable and must be replaced if the heatsink is r...

Page 56: ...r 3 Do one of the following o Extend the server from the rack on page 27 o Remove the server from the rack on page 28 4 Remove the access panel Access panel on page 29 5 Remove the processor air baffle Processor air baffle on page 30 6 Remove the heatsink Heatsink on page 53 CAUTION The pins on the processor socket are very fragile Any damage to them may require replacing the system board 7 Open e...

Page 57: ...ot touch the bottom of the processor especially the contact area To replace the processor 1 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED ...

Page 58: ...TION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket 3 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket 4 Clean the old thermal greas...

Page 59: ... each power cord to the server 11 Connect each power cord to the power source 12 Power up the server System board To remove the component 1 Power down the server on page 27 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Remove the server from the rack on page 28 4 Remove the access panel Access panel on page 29 5 Remove the proc...

Page 60: ... more information see Cabling on page 81 10 Remove the FlexibleLOM FlexibleLOM option on page 44 11 Remove all DIMMs DIMMs on page 52 12 Remove the heatsink Heatsink on page 53 13 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket 14 Remove the processor from the processor retaining bracket CAUTION To avoid damage to the processor do not ...

Page 61: ...moval and replacement procedures 61 15 Loosen the two thumbscrews and then remove the failed system board To replace the system board 1 Align the system board on the tray and then tighten the thumbscrews ...

Page 62: ...ent procedures 62 2 Open each of the processor locking levers in the order indicated and then open the processor retaining bracket 3 Remove the clear processor socket cover Retain the processor socket cover for future use ...

Page 63: ...ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts 5 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket CAUTION Do not press down on the processor Pressing down on the process...

Page 64: ...failed system board 8 Clean the old thermal grease from the bottom of the heatsink and the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing 9 Apply all the grease to the top of the processor in the following pattern to ensure even distribution 10 Install the heatsink a Using the guide pin on the processor backplate position the heatsink b Tighten one pair...

Page 65: ...er cord to the power source 19 Power up the server After you replace the system board you must re enter the server serial number and the product ID 1 During the server startup sequence press the F9 key to access RBSU 2 Select the Advanced Options menu 3 Select Service Options 4 Select Serial Number The following warnings appear WARNING WARNING WARNING The serial number is loaded into the system du...

Page 66: ...um pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this prod...

Page 67: ...zed service provider HP Trusted Platform Module The TPM is not a customer removable part CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data If you s...

Page 68: ...sh http www hp com support ProLiant_EMG_v1_en French http www hp com support ProLiant_EMG_v1_fr Spanish http www hp com support ProLiant_EMG_v1_sp German http www hp com support ProLiant_EMG_v1_gr Japanese http www hp com support ProLiant_EMG_v1_jp Simplified Chinese http www hp com support ProLiant_EMG_v1_sc HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool avail...

Page 69: ...pport HP ROM Based Setup Utility RBSU is a configuration utility embedded in HP ProLiant servers that performs a wide range of configuration activities that can include the following Configuring system devices and installed options Enabling and disabling system features Displaying system information Selecting the primary boot controller Configuring memory options Language selection For more inform...

Page 70: ...ement HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for on site service if configur...

Page 71: ...LED button 5 Power on Standby button and system power LED 6 Health LED 7 NIC status LED 8 Serial number iLO information pull tab 9 SAS SATA drives 8 LFF Item Description 1 Optical drive optional 2 Serial number iLO information pull tab 3 Front video connector Front video port adapter required 4 USB connectors 2 5 UID LED button 6 Power on Standby button and system power LED 7 Health LED 8 NIC stat...

Page 72: ...id green System on Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present 3 Health LED Solid green Normal Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical Fast flashing red 4 Hz cycles per sec Power fault 4 NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off No netwo...

Page 73: ...r panel LEDs and buttons Item Description Status 1 UID button LED Blue Identification is activated Flashing blue System is being managed remotely Off Identification is deactivated 2 NIC link LED Green Link exists Off No link exists 3 NIC status LED Green Activity exists Flashing green Activity exists Off No activity exists 4 Power supply LED Green Normal Off One or more of the following conditions...

Page 74: ...eded current limit System board components Item Description 1 Processor 1DIMM slots 2 Processor socket 1 3 PCI riser connector 1 4 FlexibleLOM connector 5 System maintenance switch 6 Cache module connector 7 PCI riser connector 2 8 TPM connector 9 NMI header 10 Mini SAS connector 11 SATA connector 2 ...

Page 75: ...3 23 24 pin power connector 24 Fan connector 2 25 System battery 26 FlexibleLOM standby power connector 27 4 pin power connector 28 Redundant power supply connector 29 Discovery service connector 30 Processor socket 2 31 Processor 2 DIMM slots DIMM slots DIMM slots are numbered sequentially 1 through 12 for each processor The supported AMP modes use the letter assignments for population guidelines...

Page 76: ...nfigure the server or data loss could occur NMI header The NMI header enables administrators to perform a memory dump before performing a hard reset Crash dump analysis is an essential part of eliminating potential reliability issues such as hangs or crashes in operating systems device drivers and applications Many crashes can freeze a system requiring you to perform a hard reset Resetting the sys...

Page 77: ...s not cause a logical drive to fail 4 Drive status Solid green The drive is a member of one or more logical drives Flashing green The drive is rebuilding or performing a RAID migration stripe size migration capacity expansion or logical drive extension or is erasing Flashing amber green The drive is a member of one or more logical drives and predicts the drive will fail Flashing amber The drive is...

Page 78: ...charging Off Off Flashing 1 Hz The cache module is idle and the capacitor pack is charging Off Off On The cache module is idle and the capacitor pack is charged Off On On The cache module is idle the capacitor pack is charged and the cache contains data that has not yet been written to the drives Off Flashing 1 Hz Off A backup is in progress Off On Off The current backup is complete with no errors...

Page 79: ... minutes but has not reached sufficient charge to perform a full backup On On Off The current backup is complete but power fluctuations occurred during the backup On On On The cache module microcontroller has failed Fan modules One processor configuration When only one processor is installed for proper cooling make sure the fan blanks are installed in fan positions 1 2 and 5 Two processor configur...

Page 80: ... 80 When processor 2 is installed install fans in positions 2 and 5 T 10 T 15 Torx screwdriver The server ships with a T 10 T 15 Torx screwdriver Use the screwdriver to loosen screws or thumbscrews as needed during procedures ...

Page 81: ...com products servers platforms CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Drive cabling The 700 mm and 800 mm cables used for connecting the optional controllers are available as option kits all the other cables used for drive cabling are included with the server LFF drive cabling LFF drive cage connected to Smart Array con...

Page 82: ...ontroller card in a full height slot Cable number Description 1 Mini SAS cable 700 mm 2 FBWC capacitor pack cable LFF drive cage connected to an embedded Smart Array controller Cable number Description 1 Mini SAS cable 390 mm 2 FBWC capacitor pack cable ...

Page 83: ...able number Description 1 Mini SAS cable 560 mm 390 mm 2 FBWC capacitor pack cable SFF drive cage connected to Smart Array controller card in a full height slot Cable number Description 1 Mini SAS cable 800 mm 700 mm 2 FBWC capacitor pack cable SFF drive cage connected to an embedded Smart Array controller ...

Page 84: ...can only support up to four SATA drives Cable number Description 1 Mini SAS cable 560 mm 2 FBWC capacitor pack cable Power cabling Server power cabling Basic configuration Cable number Description 1 Drive backplane cable 2 2x4 Power supply cable 3 2x12 Power supply cable ...

Page 85: ... control cable 6 Discovery service cable Maximum configuration Cable number Description 1 Drive backplane cable 2 2x4 Power supply cable 3 2x12 Power supply cable 4 FlexibleLOM standby power cable 5 2x2 Power supply cable 6 RPS control cable 7 Discovery service cable ...

Page 86: ...Cabling 86 FBWC capacitor pack cabling Cable number Description 1 FBWC capacitor pack cable Front panel cabling Cable number Description 1 2x10 Front panel IO cable 2 2x12 Front panel IO cable ...

Page 87: ...Cabling 87 Internal USB cabling SFF configuration Cable number Description 1 Internal USB cable LFF configuration Cable number Description 1 Internal USB cable ...

Page 88: ...o direct sunlight allowed Server specifications Specification Value Height 4 32 cm 1 70 in Depth chassis with SFF drive cage 69 9 cm 27 5 in Depth chassis with LFF drive cage 75 0 cm 29 5 in Width 43 46 cm 17 11 in Weight maximum SFF two processors one power supply eight drives 16 9 kg 37 25 lb Weight maximum LFF two processors one power supply four drives 17 6 kg 38 80 lb Power supply specificati...

Page 89: ...ut 460 W at 200V to 240V AC input HP 500 W Multi output Power Supply specifications Specification Value Input requirements Rated input voltage 100 V to 120 V AC 200 V to 240 V AC Rated input frequency 50 Hz to 60 Hz Rated input current 10 A to 5 A Rated input power 556 W at 115V AC input 542 W at 230V AC input Btus per hour 1917 at 100 V AC 1898 at 115 V AC 1856 at 200 V AC 1850 at 230 V AC Power ...

Page 90: ...t nominal input 795 W at 72 V DC input Rated input power Btus per hour 2780 at 36 V DC input 2740 at 48 V DC input nominal input 2720 at 72 V DC input Power supply output Rated steady state power W 750 W Maximum peak power W 750 W CAUTION This equipment is designed to permit the connection of the earthed conductor of the DC supply circuit to the earthing conductor at the equipment If this connecti...

Page 91: ...ice personnel as defined by the NEC and IEC 60950 1 Second Edition the standard for Safety of Information Technology Equipment Connect the equipment to a reliably grounded SELV source An SELV source is a secondary circuit that is designed so normal and single fault conditions do not cause the voltages to exceed a safe level 60 V DC The branch circuit overcurrent protection must be rated 24 A Power...

Page 92: ...n ASR Automatic Server Recovery CSR Customer Self Repair DC domain controller FBWC flash backed write cache IEC International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log NMI nonmaskable interrupt NVRAM nonvolatile memory PCIe peripheral component interconnect express ...

Page 93: ...yms and abbreviations 93 PSP HP ProLiant Support Pack RBSU ROM Based Setup Utility SAS serial attached SCSI SFF small form factor SIM Systems Insight Manager UID unit identification USB universal serial bus ...

Page 94: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Page 95: ...F fan blank 41 fan module locations 79 fan modules 42 FBWC cabling 86 FBWC capacitor pack 49 FBWC capacitor pack holder 50 FBWC module 48 FBWC procedures 47 51 features 71 flash backed write cache procedures 47 51 FlexibleLOM 44 front panel components 71 front video adapter 44 H hard drive cage 36 37 hard drive LEDs 77 hard drives determining status of 77 health driver 70 heatsink 53 HP Insight Di...

Page 96: ...edures 24 replacement procedures 24 required tools 24 ROM Based Setup Utility RBSU 69 S safety considerations 24 safety information 24 server specifications 88 server warnings and cautions 25 specifications 88 90 specifications environmental 88 specifications power 90 specifications server 88 static electricity 24 symbols on equipment 24 system battery 66 system board components 74 system board re...

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