HP ProBook 6445b - Notebook PC User Manual Download Page 174 | Manualshive

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Help desk and problem resolution

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Management of help desk tickets

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Remote troubleshooting

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Remote problem resolution

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Client disaster recovery

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Software and operations management

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Ongoing client management

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HP system software deployment

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Application self-healing (the ability to identify and repair certain application problems)

Altiris Solutions software provides easy-to-use software distribution capabilities. HP Client Manager for
Altiris enables communication with the Altiris Solutions software, which can be used to complete new
hardware deployment or personality migration to a new operating system using easy-to-follow wizards.
HP Client Manager for Altiris is available for download from the HP Web site.

When Altiris Solutions software is used in conjunction with HP System Software Manager or HP Client
Manager for Altiris, administrators can also update the system BIOS and device driver software from a
central console.

164 Chapter 15 Management and printing

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Summary of Contents for ProBook 6445b - Notebook PC

Page 1: ...HP ProBook User Guide ...

Page 2: ...a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Fi...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...ons 22 Using the wireless controls 22 Using the wireless button 22 Using Wireless Assistant software select models only 23 Using HP Connection Manager select models only 23 Using operating system controls 23 Using a WLAN device select models only 25 Setting up a WLAN 25 Protecting your WLAN 25 Connecting to a WLAN 27 Roaming to another network 27 Using HP Mobile Broadband select models only 28 Ins...

Page 6: ...ion 41 Initiating Sleep 42 Switching the screen image 43 Displaying Power Assistant 44 Decreasing screen brightness 45 Increasing screen brightness 45 Using HP QuickLook 3 46 Using keypads 46 Using the embedded numeric keypad 46 Enabling and disabling the embedded numeric keypad 47 Switching key functions on the embedded numeric keypad 47 Using the integrated numeric keypad 47 Using an optional ex...

Page 7: ...ay 65 The process of burning a disc does not begin or it stops before completion 65 A device driver must be reinstalled 66 Obtaining the latest HP device drivers 66 Obtaining Microsoft device drivers 66 Webcam select models only 68 Adjusting webcam properties 68 Capturing business card images 69 5 Power management Setting power options 71 Using power saving states 71 Initiating and exiting Sleep 7...

Page 8: ... Sleep 83 Conserving battery power 83 Storing a battery 83 Disposing of a used battery 84 Replacing the battery 84 Testing an AC adapter 85 Shutting down the computer 85 6 Drives Identifying installed drives 87 Handling drives 87 Improving hard drive performance 89 Using Disk Defragmenter 89 Using Disk Cleanup 89 Using HP 3D DriveGuard 90 Identifying HP 3D DriveGuard status 90 Using HP 3D DriveGua...

Page 9: ...sswords in Windows 123 Setting passwords in Computer Setup 123 BIOS administrator password 124 Managing a BIOS administrator password 125 Entering a BIOS administrator password 126 Using Computer Setup DriveLock 126 Setting a DriveLock password 127 Entering a DriveLock password 128 Changing a DriveLock password 129 Removing DriveLock protection 130 Using Computer Setup Auto DriveLock 130 Entering ...

Page 10: ...enu 151 System Configuration menu 152 14 MultiBoot About the boot device order 156 Enabling boot devices in Computer Setup 158 Considering boot order changes 159 Choosing MultiBoot preferences 160 Setting a new boot order in Computer Setup 160 Dynamically choosing a boot device using the F9 prompt 161 Setting a MultiBoot Express prompt 161 Entering MultiBoot Express preferences 161 15 Management a...

Page 11: ...TE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing applications running utilities or changing Windows settings Refer to Help and Support for more information Top components TouchPad Component Description 1 Pointing stick select models only Moves the pointer and selects or act...

Page 12: ...dels only Functions like the right button on an external mouse 6 TouchPad scroll zone Scrolls up or down 7 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start Control Panel Hardware and Sound Mouse 2 Chapter 1 Features ...

Page 13: ...g Turquoise A battery is close to full charge capacity Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not...

Page 14: ...e information The light on the wireless button is visible only when the computer is open The wireless light on the front of the computer is visible whether the computer is open or closed The 2 power lights display the same information The light on the power button is visible only when the computer is open The power light on the front of the computer is visible whether the computer is open or close...

Page 15: ...b light On The Web browser is in use 7 Caps lock light On Caps lock is on 8 Num lock light On Num lock is on or the embedded numeric keypad is enabled 9 Volume mute light Turquoise Speaker sound is on Amber Speaker sound is off 10 Volume down light Blinking The volume down button is being used to decrease the speaker volume 11 Volume up light Blinking The volume up button is being used to increase...

Page 16: ...tton for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Maintenance Power Options 2 QuickLook button When the computer is off press the button to open HP QuickLook When the computer is on press the button to open Software Setup NOTE If Software Setup is not available the default Web browser opens 3 QuickWeb button When the ...

Page 17: ...tton to turn on the computer When the computer is on press the button to shut down the computer When the computer is in the Sleep state press the button briefly to exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to...

Page 18: ...QuickWeb When the computer is on press the button to open the default Web browser 4 Wireless button Turns the wireless feature on or off but does not establish a wireless connection 5 Volume mute button Mutes and restores speaker sound 6 Volume down button Decreases computer volume 7 Volume up button Increases computer volume 8 Calculator button Opens the Windows calculator feature 9 Fingerprint r...

Page 19: ...em functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Ide...

Page 20: ... function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Integrated numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Front components 10 Chapter 1 Features ...

Page 21: ...ery light begins blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light Blinking turquoise The hard drive or optical drive select models only is being accessed Amb...

Page 22: ...al drive or a hard drive 3 USB port Connects an optional USB device 4 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder 5 RJ 11 modem jack Connects a modem cable 6 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Component D...

Page 23: ...airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 DisplayPort Connects an optional digital display device such as a high performance monitor or projector 3 USB ports 3 Connect optional USB devices 4 ExpressCard slot Supports optional E...

Page 24: ... Java Cards 5 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 6 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the computer speakers are disabled Rear components NOTE Refer to the...

Page 25: ... it may not prevent the computer from being mishandled or stolen 2 RJ 11 modem jack Connects a modem cable 3 RJ 45 network jack Connects a network cable 4 External monitor port Connects an external VGA monitor or projector 5 Power connector Connects an AC adapter Bottom components Component Description 1 Battery bay Holds the battery Identifying hardware 15 ...

Page 26: ...al fan to cycle on and off during routine operation 8 HP Mobile Broadband Module compartment Contains an HP Mobile Broadband Module select models only NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then...

Page 27: ...there is a microphone icon next to each microphone opening your computer has internal microphones 3 Webcam light select models only On The webcam is in use 4 Webcam select models only Records audio and video and captures still photographs Wireless antennas select models only NOTE Your computer may look slightly different from the illustration in this section Identifying hardware 17 ...

Page 28: ...reless local area networks WLAN The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 18 Chapter 1 Featur...

Page 29: ...e tag Provides important information including the following Product Name 1 This is the product name affixed to the front of your computer Serial Number s n 2 This is an alphanumeric identifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what...

Page 30: ...of the countries or regions in which the devices have been approved for use An optional device may be a wireless local area network WLAN device or an optional Bluetooth device If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certification labels are aff...

Page 31: ...e Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Computers with WLAN devices support one or more of the following IEEE industry st...

Page 32: ... are installed but no network devices are connected to the network Using the wireless controls You can control the wireless devices in your computer using these features Wireless button Wireless Assistant software select models only HP Connection Manager software select models only Operating system controls Using the wireless button The computer has a wireless button one or more wireless devices a...

Page 33: ... in the Wireless Assistant tile which is located in the bottom left corner of Windows Mobility Center 3 Click Properties 4 Select the check box next to HP Wireless Assistant icon in notification area 5 Click Apply For more information refer to the Wireless Assistant software Help 1 Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center 2 Click the Help button Using HP Con...

Page 34: ...k and Sharing Center click Start Control Panel Network and Internet Network and Sharing Center For more information refer to Help and Support Click Start Help and Support 24 Chapter 2 Wireless modem and local area network ...

Page 35: ...or cable 1 and high speed Internet service purchased from an Internet service provider ISP A wireless router purchased separately 2 The wireless computer 3 The following illustration shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in se...

Page 36: ...lution that works best for your network security Wired Equivalent Privacy WEP is a wireless security protocol that uses a WEP key to encode or encrypt all network data before it is transmitted Usually you can allow the network to assign the WEP key Alternatively you can set up your own key generate a different key or choose other advanced options Without the correct key others will not be able to ...

Page 37: ...taskbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors More information about using a WLAN is available through the following resources Information from your ISP and the manufacturer s instr...

Page 38: ...ors require the use of a subscriber identity module SIM A SIM contains basic information about you such as a PIN personal identification number as well as network information The computer includes a SIM that is preinstalled in the battery bay If the SIM is not preinstalled it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provi...

Page 39: ...M To remove a SIM 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 2 Close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface with the ba...

Page 40: ...ss in on the SIM 1 and then remove it from the slot 2 8 Replace the battery 9 Reconnect external power 10 Reconnect external devices 11 Turn on the computer 30 Chapter 2 Wireless modem and local area network ...

Page 41: ...nd Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may not be able to connect to the Internet using the Bluetooth...

Page 42: ...se and repair a computer that does not connect to the network you want to use Cannot create a WLAN connection If you have a problem connecting to a WLAN confirm that the integrated WLAN device is properly installed on your computer NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as in...

Page 43: ...of the WLAN device software for your computer follow these steps 1 Open your Internet browser and go to http www hp com support 2 Select your country or region 3 Click the option for software and driver downloads and then type your computer model number in the search box 4 Press enter and then follow the on screen instructions NOTE If the WLAN device you are using was purchased separately consult ...

Page 44: ...tion to a WLAN minimize interference from other devices as follows Move your computer closer to the wireless router or access point Temporarily disconnect other wireless devices such as a microwave cordless phone or cellular phone to be sure that they are not interfering If the connection does not improve try forcing the device to reestablish all connection values 1 Click Start Network Network and...

Page 45: ...ge the modem Immediately disconnect the modem cable if you accidentally connect it to a digital line If the modem cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end 2 of the cable toward the computer Connecting a modem cable WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cab...

Page 46: ...phone jack follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the country or region specific modem cable adapter 2 3 Plug the country or region specific modem cable adapter 3 into the telephone wall jack Selecting a location setting Viewing the current location selection To view the current location setting for the modem follow these steps 1...

Page 47: ...untry or region selection is not made To add a location setting for the modem follow these steps 1 Select Start Control Panel Hardware and Sound Phone and Modem Options 2 Then click the Dialing Rules tab 3 Click New The New Location window is displayed 4 In the Location name box type a name such as home or work for the new location setting 5 Select a country or region from the Country region drop ...

Page 48: ...s Clicks indicate that the telephone line supports pulse dialing Tones indicate that the telephone line supports tone dialing To change the dialing mode in your current modem location setting follow these steps 1 Select Start Control Panel Hardware and Sound Phone and Modem Options 2 Then click the Dialing Rules tab 3 Select your modem location setting 4 Click Edit 5 Click either Tone or Pulse 6 C...

Page 49: ...rom TV and radio reception orient the circuitry end of the cable 2 toward the computer To connect the network cable 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the cable into a network wall jack 2 WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack Connecting to ...

Page 50: ...sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function Using the pointing stick select models only Press the pointing stick in the direction you want to move the pointer on the screen Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse Connecting an external mouse You can connect an external USB mouse...

Page 51: ...otkey command or Press and hold down the fn key briefly press the second key of the hotkey command and then release both keys at the same time Displaying system information Press fn esc to display information about system hardware components and the system BIOS version number In the Windows fn esc display the version of the system BIOS basic input output system is displayed as the BIOS date On som...

Page 52: ...urs while the computer is in the Sleep state the computer initiates Hibernation and the information stored in memory is saved to the hard drive The factory setting for critical battery action is Hibernate but this setting can be changed using Power Options in Windows Control Panel To exit Sleep briefly press the power button The function of the fn f3 hotkey can be changed For example you can set t...

Page 53: ...ltaneous display on both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The fn f4 hotkey can also alternate images among other devices receiving video information from the computer The following video transmission types with examples of devices that use them are supported by the fn f4 hotkey LCD computer display...

Page 54: ...ptimize your computer s power consumption and battery charge Power Assistant also provides tools and information to help you make informed decisions on power management NOTE If Power Assistant is not installed on your computer pressing fn f8 displays the battery charge information 44 Chapter 3 Pointing devices and keyboard ...

Page 55: ...ase screen brightness Hold down the hotkey to decrease the brightness level incrementally Increasing screen brightness Press fn f10 to increase screen brightness Hold down the hotkey to increase the brightness level incrementally Using the keyboard 45 ...

Page 56: ...ftware Help Using keypads The computer includes either an embedded numeric keypad or an integrated numeric keypad The computer also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad Refer to the illustration that most closely matches your computer Using the embedded numeric keypad If the computer includes an embedded numeric keypad the 15 ...

Page 57: ... external keyboard or numeric keypad is connected to the computer Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn shift key combination To change the function of a keypad key to keypad functions while the keypad...

Page 58: ... function differently according to whether num lock is on or off Num lock is turned off at the factory For example When num lock is on most keypad keys type numbers When num lock is off most keypad keys function like the arrow page up or page down keys When num lock on an external keypad is turned on the num lock light on the computer is turned on When num lock on an external keypad is turned off ...

Page 59: ...ck or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the key...

Page 60: ...you to capture and share video Preinstalled multimedia software that allows you to play and manage your music movies and pictures NOTE Your computer may not include all of the components listed The following sections explain how to use the multimedia components included with your computer Adjusting the volume You can adjust the volume using the following controls Computer volume buttons To mute or...

Page 61: ...olume by moving the Volume slider up or down You can also mute the volume by clicking the Mute icon If the Volume icon is not displayed in the notification area follow these steps to add it a Right click in the notification area and then click Properties b Click the Notification Area tab c Under System icons select the Volume check box d Click OK Program volume control Volume can also be adjusted ...

Page 62: ...th the software on disc or on the manufacturer s Web site Installing multimedia software from a disc To install any multimedia software from a CD or DVD follow these steps 1 Insert the disc into the optical drive select models only or an optional external optical drive 2 When the installation wizard opens follow the on screen instructions 3 Restart the computer if you are prompted to do so NOTE If...

Page 63: ... results remember the following tips Be sure that the device cable is securely connected to the correct jack on your computer Cable connectors are normally color coded to match the corresponding jacks on the computer Be sure to install any drivers required by the external device NOTE A driver is a required program that acts like a translator between the device and the programs that use the device ...

Page 64: ... directly into the microphone and record sound in a setting free of background noise To confirm or change the audio settings on your computer right click the Sound icon on the taskbar or select Start Control Panel Audio 54 Chapter 4 Multimedia ...

Page 65: ... external VGA monitor or a VGA projector to the computer The external monitor port is an analog display interface To connect a VGA display device connect the device cable to the external monitor port NOTE If a properly connected external display device does not display an image press fn f4 to transfer the image to the device Repeatedly pressing fn f4 alternates the screen image between the compute...

Page 66: ... the DisplayPort NOTE If a properly connected external display device does not display an image press fn f4 to transfer the image to the device Repeatedly pressing fn f4 alternates the screen image between the computer display and the device 56 Chapter 4 Multimedia ...

Page 67: ...optical drive can read standard CD and DVD discs If your optical drive is a Blu ray Disc BD drive it can also read BDs NOTE Some of the optical drives listed may not be supported by your computer The listed drives are not necessarily all of the supported optical drives Some optical drives can also write to optical discs as described in the following table Optical drive type Write to CD RW Write to...

Page 68: ... data is recorded it cannot be erased or written over CD RW discs Use a CD RW disc a rewritable version of a CD to store large projects that must be updated frequently Typical uses include the following Developing and maintaining large documents and project files Transporting work files Making weekly backups of hard drive files Updating photos video audio and data continuously DVD R discs Use blan...

Page 69: ...mance issues may arise and do not constitute defects in the product Flawless playback on all systems is not guaranteed Playing a CD DVD or BD 1 Turn on the computer 2 Press the release button 1 on the drive bezel to release the disc tray 3 Pull out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle NOTE If the tray ...

Page 70: ...ect the fifth time becomes the permanent region setting on the DVD drive The number of region changes remaining is displayed on the DVD Region tab To change settings through the operating system 1 Select Start Computer System properties 2 In the left pane click Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for you...

Page 71: ...on your hard drive 5 When prompted remove the source disc from the optical drive and insert a blank disc into the drive After the information is copied the disc you created is ejected automatically Creating burning a CD or DVD If your optical drive is a CD RW DVD RW or DVD RW optical drive you can use software such as Windows Media Player to burn data and audio files including MP3 and WAV music fi...

Page 72: ...rovided with the software on disc or on the manufacturer s Web site CAUTION Observe the copyright warning It is a criminal offense under applicable copyright laws to make unauthorized copies of copyright protected material including computer programs films broadcasts and sound recordings Do not use this computer for such purposes Removing an optical disc CD DVD or BD 1 Press the release button 1 o...

Page 73: ...n a protective case The computer does not detect the optical drive If Windows does not detect an attached device the device driver software may be missing or corrupted If you suspect that the DVD CD ROM drive is not being detected verify that the optical drive is listed in the Device Manager utility 1 Remove any discs from the optical drive 2 Select Start Control Panel System and Maintenance Devic...

Page 74: ... click No the computer may behave in either of the following ways Playback may resume or The playback window in the multimedia program may close To return to playing the disc click the Play button in your multimedia program to restart the disc In rare cases you may need to exit the program and then restart it Increase system resources Turn off external devices such as printers and scanners Disconn...

Page 75: ... Display Settings b Specify a primary display and a secondary display NOTE When using both displays the DVD image will not appear on any display designated as the secondary display To get information about a multimedia question not covered in this guide select Start Help and Support The process of burning a disc does not begin or it stops before completion Be sure that all other programs are close...

Page 76: ...y and then verify that the drivers are once again listed 8 Try to use your device If uninstalling and reinstalling the default device drivers does not correct the problem you may need to update your drivers using the procedures in the following section Obtaining the latest HP device drivers Follow either of the following procedures to obtain HP device drivers To use the HP Update Utility 1 Select ...

Page 77: ...r operating system programs and hardware 3 Follow the on screen instructions to install Microsoft Update If prompted by User Account Control click Continue 4 Click Change settings and select a time for Microsoft Update to check for updates to the Windows operating system and other Microsoft products 5 If prompted to do so restart your computer Optical drive select models only 67 ...

Page 78: ...er LAN or outside your network firewall temporarily disable the firewall perform the task you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall as necessary and adjust the policies and settings of other intrusion detection systems For additional information contact your network administrator or IT department Whenever possible place bright li...

Page 79: ...Help and Support Capturing business card images You can use the webcam with the HP Business Card Reader program to capture business card images and export the text to many types of address book software such as Microsoft Outlook Contacts To capture a business card image 1 Open HP Business Card Reader by selecting Start All Programs HP HP Business Card Reader 2 To capture one business card click Qu...

Page 80: ...nsert another one The webcam light turns on when the card is in focus The webcam then captures the business card image and the webcam light turns off Repeat this step for additional business cards NOTE Do not move or raise the display until you have finished capturing all of the business cards 6 When you have finished capturing one or more business card images remove the business card from the slo...

Page 81: ...r Hibernation while reading from or writing to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation NOTE When HP 3D DriveGuard has parked a drive the computer will not initiate Sleep or Hibernation and the display will be turned off Initiating and exiting Sleep The sy...

Page 82: ...ows password before your work will return to the screen Using the battery meter The battery meter is located in the notification area at the far right of the taskbar The battery meter allows you to quickly access power settings view remaining battery charge and select a different power plan To display the percentage of remaining battery charge and the current power plan move the pointer over the b...

Page 83: ...e notification area and then click More power options or Select Start Control Panel System and Maintenance Power Options 2 Select a power plan and then click Change plan settings 3 Change the Turn off the display and Put the computer to sleep timeout settings as needed 4 To change additional settings click Change advanced power settings and make your changes Setting password protection on wakeup T...

Page 84: ...e preferences Usage Details Enables you to enter information about computer use Charts Displays charts and graphs of power consumption About Displays Power Assistant Help and version information For more information about using configuring and managing Power Assistant refer to the Power Assistant software Help Using external AC power External AC power is supplied through one of the following devic...

Page 85: ...d from the computer If provided with a 3 pin attachment plug on the power cord plug the cord into a grounded earthed 3 pin outlet Do not disable the power cord grounding pin for example by attaching a 2 pin adapter The grounding pin is an important safety feature To connect the computer to external AC power follow these steps 1 Plug the AC adapter into the power connector 1 on the computer 2 Plug ...

Page 86: ...test battery performance Information on calibration power management and proper care and storage to maximize battery life Information on battery types specifications life cycles and capacity To access battery information Select Start Help and Support Learn Power Plans Frequently Asked Questions Using Battery Check Battery Check provides information on the status of the battery installed in the com...

Page 87: ...tion To prevent loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery To insert the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Insert the battery 1 into the battery bay until it is seated The battery release latch 2 automatically locks the battery into place To remove the ba...

Page 88: ...fe and optimize the accuracy of battery charge displays follow these recommendations If you are charging a new battery charge it fully before turning on the computer Charge the battery until the battery light turns off NOTE If the computer is on while the battery is charging the battery meter in the notification area may show 100 percent charge before the battery is fully charged Allow the battery...

Page 89: ...m the computer when it is not being used or charged Store the battery in a cool dry location Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be changed using Power Options in Windows Control Panel Preferences set using Power Options do not affect lights Identifying low battery ...

Page 90: ...r Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Insert a charged battery or plug the computer into external power 2 Exit Hibernation by briefly press the power button Calibrating a battery Calibrate a battery under the following conditions When batte...

Page 91: ...he computer to sleep settings to Never 5 Click Change advanced power settings 6 Click the plus sign next to Sleep and then click the plus sign next to Hibernate after 7 Record the On battery setting under Hibernate after so that you can reset it after the calibration 8 Change the On battery setting to Never 9 Click OK 10 Click Save changes Step 3 Discharge the battery The computer must remain on w...

Page 92: ...n off the computer 2 Run the computer on battery power until the battery is discharged The battery light begins to blink when the battery has discharged to a low battery level When the battery is discharged the battery light turns off and the computer shuts down 82 Chapter 5 Power management ...

Page 93: ...e current power plan click Change plan settings 3 Reenter the settings that you recorded for the items in the On battery column 4 Click Change advanced power settings 5 Click the plus sign next to Sleep and then click the plus sign next to Hibernate after 6 Reenter the setting that you recorded for On battery 7 Click OK 8 Click Save changes Conserving battery power Select low power use settings th...

Page 94: ...latory Safety and Environmental Notices for battery disposal information Replacing the battery Computer battery life varies depending on the power management settings programs running on the computer display brightness external devices connected to the computer and other factors Battery Check notifies you to replace the battery when an internal cell is not charging properly or when the battery sto...

Page 95: ...er Select Start Help and Support Get assistance Shutting down the computer CAUTION Unsaved information will be lost when the computer is shut down The Shut Down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions When you need to replace the battery or access components inside the c...

Page 96: ... procedures try the following emergency procedures in the sequence provided Press ctrl alt delete and then press the power button Press and hold the power button for at least 5 seconds Disconnect the computer from external power and remove the battery 86 Chapter 5 Power management ...

Page 97: ...cludes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing applications running utilities or changing Windows settings Refer to Help and Support for more information Handling drives Drives are fragile computer components that must be handled with care Refer to the following cautions before handli...

Page 98: ...ting a drive into a drive bay Do not type on the keyboard or move the computer while an optional optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray ...

Page 99: ...ur computer manually at any time NOTE It is not necessary to run Disk Defragmenter on solid state drives To run Disk Defragmenter 1 Select Start All Programs Accessories System Tools Disk Defragmenter 2 Click Defragment now NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing...

Page 100: ...f the software is enabled a green check mark is superimposed over the hard drive icon If the software is disabled a red X is superimposed over the hard drive icon If the drives are parked a yellow moon is superimposed over the hard drive icon NOTE The icon in the Mobility Center may not show the most up to date status for the drive For immediate updates after a change in status you need to enable ...

Page 101: ...trator group can change privileges for non Administrator users Determine whether a drive in the system is supported To open the software and change settings follow these steps 1 In Mobility Center click the hard drive icon to open the HP 3D DriveGuard window or Select Start Control Panel Hardware and Sound HP 3D DriveGuard If prompted by User Account Control click Yes 2 Click the appropriate butto...

Page 102: ...e power button Then shut down the computer through the operating system To remove a hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external hardware devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface with the battery bay toward you 6 Remove the battery from the computer 7 Loosen...

Page 103: ...the hard drive into the hard drive bay 1 2 Pull the hard drive tab 2 to the left to connect the hard drive 3 Tighten the hard drive screw 3 4 Align the tabs 1 on the hard drive cover with the notches on the computer 5 Replace the cover 2 Replacing a hard drive in the hard drive bay 93 ...

Page 104: ...6 Tighten the hard drive cover screws 3 7 Replace the battery 8 Turn the computer right side up and then reconnect external power and external devices 9 Turn on the computer 94 Chapter 6 Drives ...

Page 105: ...osen the upgrade bay screw 1 7 Using a flat bladed screwdriver gently push the tab to release the optical drive 2 8 Remove the protective insert 3 from the upgrade bay Replacing a hard drive CAUTION To prevent information loss or an unresponsive system Shut down the computer before removing the hard drive from the upgrade bay Do not remove the hard drive while the computer is on in the Sleep state...

Page 106: ... computer upside down on a flat surface with the upgrade bay toward you 6 Remove the battery from the computer 7 Remove the protective screw caps 1 and then remove the 4 hard drive screws 2 8 Loosen the upgrade bay screw 1 9 Using a flat bladed screwdriver gently push the tab to release the hard drive 2 96 Chapter 6 Drives ...

Page 107: ... Remove the hard drive from the upgrade bay To install a hard drive in the upgrade bay 1 Insert the hard drive into the upgrade bay 2 Tighten the upgrade bay screw Replacing a drive in the upgrade bay 97 ...

Page 108: ...e computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system To remove an optical drive from the upgrade bay 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external hardware devices connected to the c...

Page 109: ... gently push the tab to release the optical drive 2 9 Remove the optical drive from the upgrade bay To install an optical drive in the upgrade bay 1 Insert the optical drive into the upgrade bay Replacing a drive in the upgrade bay 99 ...

Page 110: ...2 Tighten the upgrade bay screw 3 Replace the battery 4 Turn the computer right side up and then reconnect external power and external devices 5 Turn on the computer 100 Chapter 6 Drives ...

Page 111: ...model has 4 USB ports which support USB 1 0 USB 1 1 and USB 2 0 devices An optional docking device or a USB hub provide additional USB ports that can be used with the computer Connecting a USB device CAUTION To prevent damage to a USB connector use minimal force to connect a USB device To connect a USB device to the computer connect the USB cable for the device to the USB port You will hear a soun...

Page 112: ...port on the computer during startup or in an MS DOS based program or utility Starting or restarting from an optional external MultiBay or an optional USB bootable device To disable or reenable USB legacy support in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Pr...

Page 113: ...4 device To connect a 1394 device to the computer connect the 1394 cable for the device to the 1394 port You will hear a sound when the device has been detected Stopping and removing a 1394 device CAUTION To prevent loss of information or an unresponsive system stop the 1394 device before removing it CAUTION To prevent damage to a 1394 connector do not pull on the cable to remove the 1394 device 1...

Page 114: ...3 Click Stop and then click OK 4 Remove the device 104 Chapter 7 External devices ...

Page 115: ...ouse or printer Some serial devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions To connect a serial device connect the device cable to the serial port on the computer Using a serial device select models only 105 ...

Page 116: ...h computer port to use refer to the manufacturer s instructions To connect an external device to the computer CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and the AC power cord is unplugged 1 Connect the device to the computer 2 If you are connecting a powered device plug the device power cord into a grounded AC outlet...

Page 117: ...ing device The docking connector connects the computer to an optional docking device An optional docking device provides additional ports and connectors that can be used with the computer Using a docking device 107 ...

Page 118: ...Memory Stick Pro Memory Stick Duo adapter required Memory Stick Duo Pro adapter required MultiMediaCard MultiMediaCard Plus Secure Digital SD Memory Card Secure Digital SD High Capacity Memory Card micro Secure Digital SD Memory Card adapter required xD Picture Card Inserting a digital card CAUTION To prevent damage to the digital card connectors use minimal force to insert a digital card 1 Hold t...

Page 119: ...n and close all programs associated with the digital card NOTE To stop a data transfer click Cancel in the operating system Copying window 2 Stop the digital card a Double click the Safely Remove Hardware icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware icon click the Show Hidden Icons icon or in the notification area b Click the name of the ...

Page 120: ...m Do not install other software such as card services socket services or enablers supplied by the ExpressCard manufacturer Inserting an ExpressCard CAUTION To prevent damage to the computer and external media cards do not insert a PC Card into an ExpressCard slot CAUTION To prevent damage to the connectors Use minimal force when inserting an ExpressCard Do not move or transport the computer when a...

Page 121: ...t loss of data or an unresponsive system stop an ExpressCard before removing it 1 Save your information and close all programs associated with the ExpressCard NOTE To stop a data transfer click Cancel in the operating system Copying window 2 Stop the ExpressCard a Double click the Safely Remove Hardware icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove...

Page 122: ...112 Chapter 8 External media cards ...

Page 123: ...s only A personal identification number PIN is needed to gain access to the contents of the microchip For more information about smart card security features refer to Help and Support NOTE Your computer may look slightly different from the illustrations in this chapter Inserting a smart card To insert a smart card 1 Holding the smart card label side up gently slide the card into the smart card rea...

Page 124: ...le to the empty expansion memory module slot or by upgrading the existing memory module in the primary memory module slot WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure touch a grounded metal o...

Page 125: ... power cord from the AC outlet 5 Turn the computer upside down on a flat surface 6 Remove all batteries from the computer 7 Loosen the memory module compartment cover screw 1 8 Lift the memory module compartment cover 2 away from the computer 9 Remove the memory module NOTE If the expansion memory module slot is not populated bypass step 9 and proceed to step 10 a Pull away the retention clips 1 o...

Page 126: ...ule by the edges only Do not touch the components on the memory module and do not bend the memory module b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention c...

Page 127: ...rtment cover screw 3 14 Replace the batteries 15 Turn the computer right side up and then reconnect external power and external devices 16 Turn on the computer Adding or replacing a memory module in the expansion memory module slot 117 ...

Page 128: ...omputer on by pressing the power button Then shut down the computer through the operating system 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surface 6 Remove all batteries from the computer 7 Loosen the 3 keyboard access screws 8 Turn the computer over and open it 9 Slide the 4 keyboard release lat...

Page 129: ...dule The memory module tilts up CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module b Grasp the edge of the memory module 2 and gently pull the module out of the memory module slot To protect a memory module after removal place it in an electrostatic safe container Upgrading a memory module in the primary memory m...

Page 130: ...e memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 13 Replace the keyboard 1 14 Slide the 4 keyboard release latches 2 to lock the keyboard 15 C...

Page 131: ...board access screws 18 Replace the batteries 19 Turn the computer right side up and then reconnect external power and external devices 20 Turn on the computer Upgrading a memory module in the primary memory module slot 121 ...

Page 132: ... referred to hereafter as Computer Setup To protect against Use this security feature Unauthorized use of the computer HP ProtectTools Security Manager in combination with a password smart card and or fingerprint reader Unauthorized access to Computer Setup f10 BIOS administrator password in Computer Setup Unauthorized access to the contents of a hard drive DriveLock password in Computer Setup Una...

Page 133: ...rd for a Computer Setup feature and for a Windows security feature You can also use the same password for more than one Computer Setup feature Use the following tips for creating and saving passwords When creating passwords follow requirements set by the program Write down your passwords and store them in a secure place away from the computer Do not store passwords in a file on the computer The fo...

Page 134: ...ttings and system identification information in Computer Setup After this password is set it must be entered to access Computer Setup and to make changes using Computer Setup Note the following characteristics of the BIOS administrator password It is not interchangeable with a Windows administrator password although both passwords can be identical It is not displayed as it is set entered changed o...

Page 135: ...changes and exit and then press enter Your changes go into effect when the computer restarts To delete this password in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select Security Change...

Page 136: ...protection is applied to a drive a password must be entered to access the drive The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords To apply DriveLock protection to an internal hard drive a user password and a master password must be set in Computer Setup Note the following considerations about using DriveLock protec...

Page 137: ...nter 5 Read the warning To continue select YES 6 Type your master password in the New password and Verify new password fields and then press enter 7 Type your user password in the New password and Verify new password fields and then press enter 8 To confirm DriveLock protection on the drive you have selected type DriveLock in the confirmation field and then press enter NOTE The DriveLock confirmat...

Page 138: ...ional docking device or external MultiBay At the DriveLock Password prompt type your user or master password using the same kind of keys you used to set the password and then press enter After 2 incorrect attempts to enter the password you must shut down the computer and try again 128 Chapter 10 Security ...

Page 139: ...l hard drive or Use the arrow keys to select an internal hard drive and then press enter 5 Use a pointing device or the arrow keys to select the password you want to change 6 Type your current password in the Old password field type a new password in the New password and Verify new password fields and then press enter 7 To save your changes and exit Computer Setup click Save in the lower left corn...

Page 140: ...Lock password When the Automatic DriveLock password is enabled a random user password and a DriveLock master password will be created for you When any user passes the password credential the same random user and DriveLock master password will be used to unlock the drive NOTE You must have a BIOS administrator password before you can access the Automatic DriveLock features Entering an Automatic Dri...

Page 141: ...inting device or the arrow keys to select Security Automatic DriveLock and then press enter 4 Use a pointing device or the arrow keys to select an internal hard drive and then press enter 5 Use a pointing device or the arrow keys to select Disable protection 6 To save your changes and exit Computer Setup click Save in the lower left corner of the screen and then follow the on screen instructions o...

Page 142: ...n option use a pointing device to click Disabled next to the option or Use the arrow keys to select Disabled next to the option and then press enter 6 To reenable an option use a pointing device to click Enabled next to the option or Use the arrow keys to select Enabled next to the option and then press enter 7 To save your changes and exit Computer Setup click Save in the lower left corner of the...

Page 143: ...on you must create a BIOS administrator password in Computer Setup To manage this feature in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select Security System IDs and then press enter 4...

Page 144: ...ng protection against newly discovered viruses antivirus software must be kept up to date McAfee Total Protection antivirus software is either preinstalled or preloaded on the computer If the antivirus software is preinstalled select Start All Programs McAfee Managed Services Total Protection If the software is preloaded select Start All Programs HP Software Setup and then follow the on screen ins...

Page 145: ...ll incoming and outgoing traffic For more information refer to the software manufacturer s instructions These instructions may be provided with the software on disc or on the manufacturer s Web site NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the problem...

Page 146: ...e an alert Updates to the operating system and other software may have become available after the computer was shipped To be sure that all available updates are installed on the computer observe these guidelines Run Windows Update monthly to install the latest software from Microsoft Obtain updates as they are released from the Microsoft Web site and through the updates link in Help and Support 13...

Page 147: ...ect computer models This software can be accessed through Windows Control Panel It provides security features that help protect against unauthorized access to the computer networks and critical data For more information refer to the HP ProtectTools software Help Using HP ProtectTools Security Manager select models only 137 ...

Page 148: ... 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key NOTE Your computer may look different from the illustration The location of the security cable slot varies by computer model 138 Chapter 10 Security ...

Page 149: ...ed Readme txt which contains information regarding installing and troubleshooting the file Readme txt files included with ROMPaqs are provided in English only You can also access software updates by obtaining the Support Software disc purchased separately This disc includes device drivers BIOS updates and utilities To purchase the current Support Software disc or a subscription that provides both ...

Page 150: ...ating system determines how the computer will interact with the hardware devices and provides for data transfer among hardware devices including the time and date NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refe...

Page 151: ... an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect powe...

Page 152: ...tallation procedures vary Follow any on screen instructions after the download is complete If no instructions are displayed follow these steps 1 Open Windows Explorer by selecting Start Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update ...

Page 153: ...step 6 3 Click your specific product from the models listed 4 Click your operating system 5 When the list of updates is displayed click an update to open a window containing additional information 6 Click Download 7 Click Run to install the updated software without downloading the file or Click Save to save the file to your computer When prompted select a storage location on your hard drive After ...

Page 154: ...the following options Backing up individual files and folders Backing up the entire hard drive select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support NOTE In...

Page 155: ...ment 4 Save the document When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required W...

Page 156: ...ermission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanen...

Page 157: ...omputer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press F11 for recovery message is displayed on the screen 5 Follow the on screen instructions Using a Windows Vista operating system DVD purchased separately If you are unable to boot start up your computer you must purchase a Windows Vista operating system...

Page 158: ...5 Click Next 6 Select Repair your computer 7 Follow the on screen instructions 148 Chapter 12 Backup and recovery ...

Page 159: ...om the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to clic...

Page 160: ...ter Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select File Restore defaults 4 Follow the on screen instructions 5 To save your changes and exit click t...

Page 161: ...ory Test Runs a comprehensive test on any memory installed in the computer Battery Test Runs a comprehensive test on any batteries installed in the computer Error Log Displays a log file if any errors have occurred Reset BIOS security to factory default Restore the BIOS security settings to the factory default Restore defaults Replace the configuration settings in Computer Setup with the original ...

Page 162: ...riveLock support TPM Embedded Security Enable disable support for Trusted Platform Module TPM Embedded Security which protects the computer from unauthorized access to owner functions available in Embedded Security for ProtectTools For more information refer to the ProtectTools software Help NOTE You must have a setup password to change this setting Disk Sanitizer Run Disk Sanitizer to destroy all...

Page 163: ...ional or EPP Enhanced Parallel Port Enable disable fan always on while connected to an AC outlet disabled by default Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security disabled by default SATA Serial Advanced Technology Attachment device mode The following options are available AHCI A...

Page 164: ...only When enabled saves power by turning off the LAN when not in use enabled by default Set the wake on LAN state Options include the following Disabled Boot to Network Follow Boot Order Enable disable the Notebook Upgrade Bay device enabled by default Enable disable the Power Monitor Circuit enabled by default Enable disable the audio devices enabled by default Enable disable the fingerprint devi...

Page 165: ...ced port replicator Enable disable the 1394 port Enable disable the ExpressCard slot Enable disable the Smart Card slot Enable disable the eSATA port Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Computer Setup menus 155 ...

Page 166: ...nal hard drive USB diskette drive USB CD ROM USB hard drive Notebook Ethernet Secure Digital SD Memory Card Docking device upgrade bay External SATA drive You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup You can also press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then ...

Page 167: ...NOTE An optical drive such as a CD ROM drive can boot either as drive A or drive C depending on the format of the boot CD About the boot device order 157 ...

Page 168: ...OTE The USB Port option must be enabled in order to use USB legacy support It is enabled at the factory If the port becomes disabled reenable it by selecting System Configuration Port Options and then clicking Enabled next to USB Port or To enable a NIC device select System Configuration Boot Options and then click Enabled next to PXE Internal NIC boot 4 To save your changes and exit Computer Setu...

Page 169: ... boot order However if there are 2 optical devices and the first optical device does not boot either because it does not contain media or the media is not a boot disc the system will try to boot to the second optical device Changing the boot order also changes the logical drive designations For example if you start up from a CD ROM drive with a disc formatted as drive C that CD ROM drive becomes d...

Page 170: ... then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select System Configuration Boot Options Confirm that Enabled is selected next to MultiBoot NOTE MultiBoot is enabled at the factory 4 Use a pointing device or the arrow keys to select a device in the list 5 To mo...

Page 171: ...press enter 4 In the Express Boot Popup Delay Sec field enter the length of time in seconds that you want the computer to display the startup location menu before it defaults to the current MultiBoot setting When 0 is selected the Express Boot startup location menu is not displayed 5 To save your changes and exit Computer Setup click Save in the lower left corner of the screen and then follow the ...

Page 172: ... deploying a software image The computer is shipped with a preinstalled system software image The initial software image is configured during the first time setup of the computer After a brief software unbundling occurs the computer is ready to be used A customized software image can be deployed distributed in one of the following ways Installing additional software applications after unbundling t...

Page 173: ...Web accessible reporting of business critical details such as thermal warnings and memory alerts Remote updating of system software such as device drivers and the system BIOS NOTE Additional functionality can be added when HP Client Manager for Altiris is used with optional Altiris Solutions software purchased separately When HP Client Manager for Altiris installed on a client computer is used wit...

Page 174: ...istribution capabilities HP Client Manager for Altiris enables communication with the Altiris Solutions software which can be used to complete new hardware deployment or personality migration to a new operating system using easy to follow wizards HP Client Manager for Altiris is available for download from the HP Web site When Altiris Solutions software is used in conjunction with HP System Softwa...

Page 175: ...e inventory across multiple platforms Prepare a software package and conduct impact analysis prior to distribution Target individual computers workgroups or entire populations of computers for deployment and maintenance of software and content according to policies Provision and manage operating systems applications and content on distributed computers from any location Integrate CCM with help des...

Page 176: ...hardware and software and then updates designated software from a central repository known as a file store Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD To download the SSM utility or to obtain more information on SSM see the HP Web site at http www hp com go ssm English only 166 Chapter 15 Management and...

Page 177: ...g it see the HP Web site at http www hp com go universalprintdriver English only To print using the HP Universal Print Driver 1 Select File Print from any application 2 Select HP Universal Printing PS from the list of printers 3 Click Print 4 Enter the printer s IP address or network path NOTE If you cannot identify the printer s IP address or network path contact your IT administrator for help 5 ...

Page 178: ...IOS update downloading 141 installing 142 Blu ray Disc BD 57 Blu ray ROM DVD RW SuperMulti DL Drive 57 Bluetooth device 21 Bluetooth label 20 boot devices enabling 158 boot options 152 boot order 152 built in device audio devices 154 Bluetooth device radio 154 fingerprint reader 154 internal speakers 154 LAN WLAN switching 154 microphone 154 modem 154 Network Interface Controller LAN 154 Notebook ...

Page 179: ...g 128 removing 130 setting 127 DriveLock automatic 152 drives diskette 106 DVD ROM 57 DVD RW SuperMulti DL LightScribe Drive 57 external 106 hard 93 106 optical 106 drives boot order 152 156 DVD changing region setting 60 copying 61 playing 59 removing 62 63 DVD drive 106 DVD region settings 60 E embedded numeric keypad keys identifying 9 encryption 26 esc key identifying 9 10 Execution Disable 15...

Page 180: ...battery 11 caps lock 4 5 drive 11 90 local area network LAN 3 4 11 power 3 4 11 QuickLook 4 5 QuickWeb 4 5 webcam 11 17 wireless 3 4 11 logical drive designations 159 low battery level 79 M maintenance Disk Cleanup 89 Disk Defragmenter 89 McAfee Total Protection 134 135 Media Card Reader 12 108 memory module compartment cover removing 115 replacing 116 microphones internal 17 Microsoft Certificate...

Page 181: ...ttachment devices AHCI Advanced Host Controller Interface 153 IDE Integrated Drive Electronics 153 screen brightness hotkeys 45 screen image switching 43 scrolling regions TouchPad 2 SD Card 108 Secondary Battery Fast Charge 153 security cable slot identifying 12 15 Security menu always prompt for HP SpareKey enrollment 152 Automatic DriveLock 152 change password 152 Disk Sanitizer 152 DriveLock 1...

Page 182: ...ization Technology 153 volume buttons 50 volume down button identifying 7 volume down identifying 8 volume mute button identifying 7 8 volume up button identifying 7 volume up identifying 8 volume adjusting 50 W Web sites HP System Software Manager 166 HP Universal Print Driver 167 webcam capturing business cards 69 webcam light identifying 11 17 webcam properties adjusting 68 Windows applications...

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