HP PCIe U320 User Manual Download Page 6

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Tables

Document conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SCSI capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tabs displayed by device type . . . . . . . . . . . . . . . . . . . . . . . . . .

Windows installation troubleshooting table . . . . . . . . . . . . . . . . . . . . .

Linux troubleshooting table . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Messages from NVRAM tab actions. . . . . . . . . . . . . . . . . . . . . . . .

Messages from Flash tab actions . . . . . . . . . . . . . . . . . . . . . . . . .

Summary of Contents for PCIe U320

Page 1: ...HP StorageWorks U320e SCSI Host Bus Adapter User guide AH627 96001 Part number AH627 96001 1st edition March 2007 ...

Page 2: ...on contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft Windows Windows XP and Windows NT a...

Page 3: ...ating the SCSI bus Windows only 19 3 SCSI Domain Validation utility Windows only 21 Installing the Domain Validation utility 21 Running the Domain Validation utility 22 4 Configuration tool 25 Installing the ATTO Configuration Tool 25 Using the Configuration Tool 26 Navigating the ATTO Configuration Tool 26 NVRAM settings 27 5 Troubleshooting 31 Investigating the adapter installation 31 Investigat...

Page 4: ...Class B equipment 43 European Union regulatory notice 43 BSMI notice 43 Japanese notice 44 Korean notices 44 Safety 44 Taiwan battery recycling notice 44 Power cords 44 Japanese power cord notice 45 Waste electrical and electronic equipment directive 45 Czechoslovakian notice 45 Danish notice 45 Dutch notice 46 English notice 46 Estonian notice 46 Finnish notice 47 French notice 47 German notice 4...

Page 5: ...e bracket screws 15 3 Removing the stand offs 16 4 Card with low profile bracket 16 5 Connecting the SCSI cable and terminator 17 6 Domain Validation Utility 22 7 ATTO Technology Banner 32 8 Adapter in Windows Device Manager 32 User guide 5 ...

Page 6: ...entions 7 2 SCSI capabilities 14 3 Tabs displayed by device type 26 4 Windows installation troubleshooting table 32 5 Linux troubleshooting table 35 6 Messages from NVRAM tab actions 36 7 Messages from Flash tab actions 37 6 ...

Page 7: ...ion Element Blue text Table 1 Cross reference links and e mail addresses Blue underlined text http www hp com Website addresses Bold text Keys that are pressed Text typed into a GUI element such as a box GUI elements that are clicked or selected such as menu and list items buttons tabs and check boxes Italic text Text emphasis Monospace text File and directory names System output Code Commands the...

Page 8: ...you can install it at your convenience For more information about CSR contact your local service provider For North America see the CSR website http www hp com go selfrepair Product warranties For information about HP StorageWorks product warranties see the warranty information website http www hp com go storagewarranty Subscription service HP recommends that you register your product at the Subsc...

Page 9: ...downloads Documentation feedback HP welcomes your feedback To make comments and suggestions about product documentation please send a message to storagedocs feedback hp com All submissions become the property of HP User guide 9 ...

Page 10: ...10 About this guide ...

Page 11: ...cifications Feature Details Card type Low profile PCI express Slot connector PCIe x4 Devices supported HP StorageWorks MSL Tape Libraries 1 8 G2 Tape Autoloader Device modes supported LVD and SE Number of peripherals that can be connected 15 per channel see Table 2 page 14 Number of SCSI busses 2 SCSI modes supported Ultra320 Ultra160 Ultra2 SCSI data transfer rate Up to 320 MB s per channel LUN s...

Page 12: ...12 Features ...

Page 13: ...ost bus adapter contains components that are sensitive to electrostatic discharge ESD The host bus adapter can be damaged by electrostatic discharge Keep parts in electrostatic containers until needed Ensure that you are properly grounded when touching static sensitive components Installation overview WARNING To reduce the risk of personal injury or damage to the equipment consult the safety infor...

Page 14: ...vices See Table 2 for details on maximum cable length See the documentation for your devices to find the cable length inside the device Table 2 SCSI capabilities Max bus length in meters SCSI standard Bus speed MB sec max Bus width bits Single ended LVD Max device support1 SCSI 1 5 8 6 8 Fast SCSI 10 8 3 8 Fast Wide SCSI 20 16 3 16 Wide Ultra WIDE SCSI 40 16 1 5 8 Wide Ultra WIDE SCSI 40 16 3 4 Ul...

Page 15: ... bus to be properly terminated A narrow terminator should be used on the last narrow device to terminate the rest of the SCSI bus A SCSI bus without partial termination between the wide and narrow devices may at first appear to work correctly but occasional I O errors occur without proper termination Termination power Host adapters supply termination power to the bus at all times and many SCSI dev...

Page 16: ...e four stand offs to secure the bracket to the board e Attach the two screws to the high profile bracket in case you need the larger bracket to install the adapter in another server Preparing the server To prepare the server for the new adapter 1 Back up all data 2 Perform a normal system shutdown 3 Power down the server 4 Power down all peripheral devices that are connected to the server 5 Unplug...

Page 17: ...ll an expansion card in your system 3 Close the computer case Connecting the devices To connect the devices 1 Connect SCSI devices with SCSI cables Insert a SCSI cable into a connector on the HP U320e SCSI Host Bus Adapter as shown in Figure 5 Verify that the connector is properly seated and tighten the screws on the connector Connect the other end of the cable to the first device in the bus Conne...

Page 18: ...tract the files 4 Navigate to the location where you extracted the files 5 Double click setup exe 6 Click Install To install the Windows driver from the HP website 1 Download the driver package for your operating system from http www hp com support u320e The driver package is a self extracting archive 2 In Windows Explorer navigate to the location of the downloaded driver package Double click the ...

Page 19: ...te the firmware also called flash using the ATTO Configuration tool 1 Install the Configuration Tool on your system See Installing the ATTO Configuration Tool page 25 2 Download the flash bundle from http www hp com support u320e and extract the firmware files to your desktop 3 Launch the Configuration Tool 4 In the Device window select the ATTO Express PCI UL5D adapter 5 In the Flash window click...

Page 20: ...20 Installation ...

Page 21: ... and compared with the original data pattern If data compare errors are detected fallback is attempted until a valid mode of operation is found Problems detected by the Enhanced Integrity Test include cables with incorrect impedance bad SCSI device spacing poor termination marginal transceivers excessive crosstalk and excessive system noise Margining Test varies driver signal strength by 20 and ve...

Page 22: ... Select the target devices to be tested The test is performed between the initiator and each target device selected 6 Press Start to start the test When the test is complete a message panel displays The panel shows the negotiated SCSI parameters for each device The left side of the screen shows the negotiated value after the test runs and the right side shows the value before the test being run Th...

Page 23: ...The SCSI Domain Validation help text provides useful information about setting up the tests Review the help text for a more detailed explanation of the tool User guide 23 ...

Page 24: ...24 SCSI Domain Validation utility Windows only ...

Page 25: ...rmance for a wide range of applications However some applications may benefit from modification of the adapter NVRAM settings that tune the adapter for a specific performance range Installing the ATTO Configuration Tool To install the ATTO Configuration Tool from the product CD NOTE The version on the product CD may be older than the version on the website Please check the HP website for newer ver...

Page 26: ...cted device determines the tabs and panels shown in the Device Listing The Table 3 specifies the tabs that display for the each device type Table 3 Tabs displayed by device type Tree Node Tabs displayed Adapter Basic Info Flash Advanced Channel NVRAM PCI info SCSI Devices Basic Info Local Host Basic Info The following tabs display in the Configuration Options window when you select a specific adap...

Page 27: ...anges click one of the following buttons Commit activates the changes which take effect after rebooting your system Defaults restores the adapter to factory default settings The Commit button must be checked to save any changes Restore reverts to the NVRAM settings saved the last time the Commit button was used Clicking Commit is not necessary The upper part of the NVRAM Config panel contains comm...

Page 28: ...sable ID Target ID is bypassed and not scanned 0 Scan LUN 0 for this target ID 0 7 Scan LUNs 0 to 7 for this target ID 0 63 Scan LUNs 0 to 63 for this target ID Allow Disconnect Choices Enabled Disabled Default Enabled Specifies whether a device is allowed to disconnect from the SCSI bus during SCSI command processing The device determines when it disconnects This setting does not force the device...

Page 29: ...er If excessive SCSI errors occur you have long cables or there are many devices on the bus you might want to reduce the Sync Rate value Slowing the transfer rate may increase the reliability of the SCSI bus Wide Transfers Choices Disabled Enabled Default Enabled Specifies whether the initiator negotiates wide data transfers If the parameter is disabled narrow data transfers are negotiated Wide Tr...

Page 30: ...30 Configuration tool ...

Page 31: ... the SCSI devices to make sure that they are all set to different SCSI IDs Each device on a SCSI bus must use a unique ID including the host adapter Devices on bus 1 can have the same IDs as those on bus 2 By default the host adapter uses SCSI ID 7 so devices should use IDs 0 through 6 or 8 through 15 4 Check cable integrity Check the cables for solid connections Make sure they are screwed down In...

Page 32: ... installation see Investigating the adapter installation page 31 Disconnect any SCSI devices from the host adapter and reboot the computer If this resolves the issue check the SCSI cables and devices see Investigating the SCSI cables and devices page 31 If the computer still does not boot try installing the host adapter in a different computer If the host adapter works in the new computer report t...

Page 33: ...ict between the ATTO host adapter and the original computer Place the host adapter back into the original machine and reboot If this resolves the issue report this is as a BIOS conflict Note that you can continue to operate Disabling the BIOS will only prevent the computer from booting from an external drive connected to the host adapter If the computer still hangs replace the host adapter with a ...

Page 34: ... be corrupted Try downloading the image file from http www hp com support u320e again The SCSI host adapter fails its Power On Self Test The BIOS driver will perform several checks to verify that the host adapter is functioning If the BIOS driver determines that the adapter has non functioning hardware it will not complete the initialization of the operating system driver If the BIOS driver determ...

Page 35: ... 2 4 of the Linux kernel e g Red Hat 3 devices on LUN 1 or higher may not be detected automatically when the driver is loaded This is a known issue with the 2 4 kernel To manually detect such devices issue the following command echo scsi add single device h b t l proc scsi scsi Where h is the host b is the bus always 0 for ATTO drivers t is the target and l is the LUN You can confirm that the devi...

Page 36: ...e proceeding Warnings and error messages are posted in the Status area of the Configuration Tool Table 6 Messages from NVRAM tab actions Error message Solution An error occurred loading NVRAM data The first time a channel is highlighted the tool tries to read NVRAM from the card This message is displayed if the size of the NVRAM buffer does not match the expected size or the NVRAM buffer could not...

Page 37: ... you are experiencing lower performance than expected there are several things you can do to increase performance such as making sure you are using the latest driver setting the registry entry for large block transfers setting up RAID groups increasing transfer size and analyzing your system s I Os While the factory settings on the HP StorageWorks U320e SCSI Host Bus Adapter should provide excelle...

Page 38: ...ith your CreateFile call to avoid the overhead of copying data from one area of memory to another to reduce the number of SCSI commands that must be executed and to leave system pages available for other data If your application requires a small number of I Os and the transfers are rather small however you may get better performance by letting the system cache your data in the system pages You mig...

Page 39: ...aster rate 2 GM sec PCI Express 1 0b compliant Supports Ultra320 specifications including Packetized SCSI Double Transition Clocking Quick Arbitration Select QAS Cyclical Redundancy Check CRC Domain Validation Asynchronous Information Protection AIP Free Running Clock Flow Control Advanced Data Streaming ADS provides controlled acceleration of data transfers Embedded RISC processor for low overhea...

Page 40: ...40 Technical specifications ...

Page 41: ...intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installed in a residential environment such as personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional ope...

Page 42: ...his device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding your product visit http www hp com For questions regarding this FCC declaration contact us by mail or telephon...

Page 43: ... numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada European Union regulatory notice This product...

Page 44: ...anese recycler for proper battery disposal Power cords The power cord set must meet the requirements for use in the country where the product was purchased If the product is to be used in another country purchase a power cord that is approved for use in that country The power cord must be rated for the product and for the voltage and current marked on the product electrical ratings label The volta...

Page 45: ...tice Danish notice Bortskaffelse af affald fra husstande i den Europæiske Union Hvis produktet eller dets emballage er forsynet med dette symbol angiver det at produktet ikke må bortskaffes med andet almindeligt husholdningsaffald I stedet er det dit ansvar at bortskaffe kasseret udstyr ved at aflevere det på den kommunale genbrugsstation der forestår genvinding af kasseret elektrisk og elektronis...

Page 46: ...ding it over to a designated collection point for recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recy...

Page 47: ...lecte et le recyclage de vos appareils mis au rebut indépendamment du reste des déchets contribue à la préservation des ressources naturelles et garantit que ces appareils seront recyclés dans le respect de la santé humaine et de l environnement Pour obtenir plus d informations sur les centres de collecte et de recyclage des appareils mis au rebut veuillez contacter les autorités locales de votre ...

Page 48: ...ölt gy jt helyre szállítani az elektromos és elektronikai készülékek újrahasznosítása céljából A hulladékká vált készülékek selejtezéskori begy jtése és újrahasznosítása hozzájárul a természeti er források meg rzéséhez valamint biztosítja a selejtezett termékek környezetre és emberi egészségre nézve biztonságos feldolgozását A begy jtés pontos helyér l b vebb tájékoztatást a lakhelye szerint illet...

Page 49: ...i rifiuti oppure il negozio presso il quale è stato acquistato il prodotto Latvian notice Nolietotu iek rtu izn cin šanas noteikumi lietot jiem Eiropas Savien bas priv taj s m jsaimniec b s Š ds simbols uz izstr d juma vai uz t iesai ojuma nor da ka šo izstr d jumu nedr kst izmest kop ar citiem sadz ves atkritumiem J s atbildat par to lai nolietot s iek rtas tiktu nodotas speci li iek rtotos punkt...

Page 50: ...dz ves vietas pašvald b sadz ves atkritumu sav kšanas dienest vai veikal kur izstr d jums tika nopirkts Polish notice Pozbywanie si zu ytego sprz tu przez u ytkowników w prywatnych gospodarstwach domowych w Unii Europejskiej Ten symbol na produkcie lub jego opakowaniu oznacza e produktu nie wolno wyrzuca do zwykłych pojemników na mieci Obowi zkiem u ytkownika jest przekazanie zu ytego sprz tu do w...

Page 51: ... ponto de coleta para reciclagem A coleta e a reciclagem seletivas desse tipo de lixo ajudarão a conservar as reservas naturais sendo assim a reciclagem será feita de uma forma segura protegendo o ambiente e a saúde das pessoas Para obter mais informações sobre locais que reciclam esse tipo de material entre em contato com o escritório da HP em sua cidade com o serviço de coleta de lixo ou com a l...

Page 52: ...póngase en contacto con su ayuntamiento con el servicio de eliminación de residuos domésticos o con el establecimiento en el que adquirió el producto Swedish notice Bortskaffande av avfallsprodukter från användare i privathushåll inom Europeiska Unionen Om den här symbolen visas på produkten eller förpackningen betyder det att produkten inte får slängas på samma ställe som hushållssopor I stället ...

Page 53: ... grounded when touching a static sensitive component or assembly See the next section Grounding methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 per...

Page 54: ...54 Electrostatic discharge ...

Page 55: ...data If no error has occurred during transmission the CRC for both received and transmitted data should be the same destination ad dress A value in the frame header of each frame which identifies the port in the node where the frame is being sent device driver A program that allows a microprocessor to direct the operation of a peripheral device DMA Direct Memory Access A way to move data from a st...

Page 56: ...ons while consuming less power than HVD technology originator An initiating device a component which originates a command packetization Creates information units IUs from commands data status information etc which are passed as synchronous transfers Maximizes bus use minimizes command overhead and allows multiple commands to be transferred in a single connection parity checking A method that verif...

Page 57: ...rd disks floppy disks CD ROM printers scanners etc single ended An electrical signal protocol that transmits information through changes in voltage Single ended SCSI uses standard TTL signal and ground pairs to transmit information over the SCSI bus topology Logical layout of the parts of a computer system or network and their interconnections training pattern SCSI is a parallel bus technology tha...

Page 58: ...58 Glossary ...

Page 59: ...s 53 document conventions 7 documentation providing feedback 9 drivers installing 18 E electrostatic damage prevention 53 ESD electrostatic discharge obtaining additional information 53 prevention measures 53 storing products 53 transporting products 53 European Union regulatory compliancex09 notice 43 F FCC Federal Communications Commission Class A Equipment compliance notice 41 Class B Equipment...

Page 60: ...44 regulatory compliance information number 41 notices BSMI 43 Canada 43 Class A 41 Class B 42 European Union 43 HP series number 41 IEC EMC statement worldwide 43 Japan 44 Korean 44 lasers 42 modifications 42 shielded cables 42 replacing a power cord 45 RFI EMI connector hoods 42 S Safety notices 44 series number regulatory compliance 41 specifications 1 1 technical 39 static dissipating work mat...

Page 61: ...ve 45 waste equipment disposal for EU private households 46 websites customer self repair 8 HP 8 HP Subscriber s Choice for Business 8 Windows installing drivers 18 troubleshooting installation 32 work mat static dissipating 53 wrist straps specifications 53 using 53 User guide 61 ...

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