HP pavilion Series, Reference Manual

Page: 116 / 175

Troubleshooting and Maintenance
Troubleshooting Your Computer
116 Reference Guide
If you have slow or dropped connections on a 10/100 network switch or hub
•
The switch may be forced to 10 Mbps. For Windows 98, use Network in Control
Panel to disable Auto Polarity for the network adapter.
If a network connection responds slowly
•
For Windows XP, if your network connection uses a proxy server, try enabling the
option for bypassing the proxy server for local addresses. You can do this in Control
Panel under your network connection properties.
Memory problems
If a message says you are out of memory
•
Make sure drive C is not running low on free space.
•
If you’re using Windows 98, use the Memory Troubleshooter in Windows Help: click
Start, Help.
•
If you are having memory problems while running MS-DOS programs, use the
MS-DOS or Application and Software troubleshooter in Windows Help: click Start,
Help (or Help and Support).
•
Not all third-party memory cards have been tested for use with the computer. Please
check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and
tested memory cards.
•
Test your computer’s memory with the e-Diagtools diagnostics—see “Testing the
Hardware” on page 129.
If memory doesn’t increase after adding RAM
•
Make sure your computer is using only PC-133 or higher RAM modules.
Modem problems
If the modem seems slow
•
Check for excess static or noise on the line, which reduces the overall transmission
speed. If necessary, contact your telephone company about fixing this type of
problem.