HP pavilion Series, Reference Manual

Page: 111 / 175

Troubleshooting and Maintenance
Troubleshooting Your Computer
Reference Guide 111
If a port on the expansion base isn’t working
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Make sure the computer is fully inserted into the expansion base.
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Reset the expansion base—see “To reset the computer” on page 31.
If the operating system hangs when you dock or undock
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Your system may hang if docked or undocked while suspending or resuming. Make
sure the computer has completely suspended or resumed before you dock or undock.
•
For Windows 98, there may be a delay while the network configuration is updated.
During this time, the pointer or other devices may not operate properly. You may
have to wait up to a minute or more for the system to be ready.
If the computer does not respond to the undock switch or Eject command
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Make sure the expansion base has power: plug in the AC adapter or plug in a
secondary battery.
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Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart.
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Use the emergency undock latch—see “To undock the computer” on page 78.
If a floppy drive connected to the parallel port doesn’t work
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Make sure there is only one floppy drive in the system.
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Use only the HP F2008A parallel floppy cable.
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For Windows 98, you must notify BayManager before you connect or disconnect the
parallel floppy drive.
If the computer pauses for a long time after docking
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For Windows 98, if you have a LAN port on your computer but never use it, disable
the LAN port in Device Manager.
If an ATA-type PC card causes problems while docked
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For Windows 98, try installing BayManager hot-swap software. This software
prevents certain problems with ATA-type cards.