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Troubleshooting and Maintenance

Troubleshooting Your Computer

106 Reference

Guide

Troubleshooting Your Computer

This section contains solutions to several types of problems you might experience while
using your computer. Try the solutions one at a time, in the order in which they are
presented.

Here are some other sources of information for troubleshooting:

•

Open the HP web-based troubleshooting tool: double-click the HP Instant Support
icon on the Windows desktop (Windows 98 or 2000), or click Start, Help and
Support, HP Instant Support (Windows XP). Search or browse the troubleshooting
database for the information related to your problem.

•

Click Start, Help (Windows 98 or 2000) or Start, Help and Support, Fixing a Problem
(Windows XP), and use the Windows troubleshooters.

•

See the Microsoft Windows manual shipped with the computer.

•

For updated information, see the HP Notes in the online HP Library or on the

Recovery CD

in \hp\Library.

•

Find technical tips and software updates for the computer at the HP Business Support
web site (www.hp.com/go/bizsupport).

•

Test your computer by running the e-Diagtools test program—see “Testing the
Hardware” on page 129.

•

Contact your dealer or Hewlett-Packard—see “To contact HP for support or service”
on page 145. Please have your computer with you when you call.

Audio problems

If no sound is audible

•

Press the back end of the volume control several times.

•

Click the speaker icon on the taskbar (if present), and make sure that Mute is not
checked and the Volume Control slider is not set to the bottom.

•

Press the audio-off button on the right side of the computer once or twice until the
indicator light goes off.

•

When you are operating your computer in MS-DOS mode (for example, when
running MS-DOS games), you may find that the sound does not operate properly.
Use Windows applications for full use of sound capabilities.

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Summary of Contents for pavilion Series

Page 1: ...HP Notebook PC Reference Guide ...

Page 2: ...tion or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Portions of the programs that control this product may also be copyrighted by Microsoft Corporation SystemSoft Corp Phoenix Technologies Ltd Intel Corporation and Adobe Systems Incorporated See the individual programs for additional copyright notices This product incorporates copyright p...

Page 3: ...ct contains software programs CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT RIGHTS IN THE SOFTWARE ARE OFFEREDONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT YO...

Page 4: ...e copyright notices included with the software who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement PRODUCT RECOVERY CD ROM If your HP product was shipped with a product recovery CD ROM i The product recovery CD ROM and or support utility software may only be used for restoring the hard disk of the HP product with which the product ...

Page 5: ...livered and licensed as Commercial computer software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a or as Restricted computer software as defined in FAR 52 227 19 or any equivalent agency regulation or contract clause whichever is applicable The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS clau...

Page 6: ......

Page 7: ...to do next 27 To connect to the Internet 27 To connect the floppy disk drive 28 Basic Operation 29 Operating Your Computer 30 To turn the computer on and off 30 To reset the computer 31 To change the boot device 32 To use the pointing stick 32 To use the Fn hot keys 34 To use the One Touch buttons 35 To use the Windows and Applications keys 36 To use the embedded keypad 36 To use the ALT GR key 37...

Page 8: ...o maximize processor speed 57 Modem and Network Connections 59 Using the Modem 60 To connect the modem 60 To connect to the Internet 62 To disconnect from the Internet 63 To dial in to a network 63 To change your modem settings 64 To send and receive e mail 65 To send and receive faxes Windows 98 66 To send and receive faxes Windows 2000 67 To send and receive faxes Windows XP 68 Connecting to a L...

Page 9: ...97 To remove a RAM expansion module 98 To replace the system RAM module 99 Replacing the Hard Disk Drive 102 To replace the hard disk drive 102 To replace the hard disk drive holder 102 To prepare a new hard disk drive 103 Troubleshooting and Maintenance 105 Troubleshooting Your Computer 106 Audio problems 106 CD and DVD problems 107 Display problems 109 Expansion base problems 110 Hard disk drive...

Page 10: ...etting Assistance for Your Computer 144 To get help from the web 144 To contact HP for support or service 145 To receive repair service 147 To prepare your computer for shipment 148 Hewlett Packard Limited Warranty Statement 149 Reference Information 151 Hardware Specifications 152 Modem Reference Information 155 Modem Reference Ambit 155 Safety Information 160 Power Cords 160 Ergonomics 161 Batte...

Page 11: ...Reference Guide 11 Getting Started with Your HP Notebook ...

Page 12: ... All cable connectors are near the back of the computer keeping cables away from your working area This manual shows how to set up and operate your computer as well as what to do if you run into trouble What s in the Box Your HP notebook computer is shipped with these items Main battery installed Floppy disk drive module certain models only Floppy disk drive USB cable floppy drive models without e...

Page 13: ...formation Online Reference Guide The full Reference Guide is shipped on the computer s hard drive and provides a complete source for operating and maintaining the computer Look in the online HP Library or on the Recovery CD in hp Library For Windows XP the HP Library is in the Help and Support Center Online HP Notes For late breaking information available after the manuals were completed see the H...

Page 14: ...Keyboard status lights Caps Lock Num Lock Keypad Lock Scroll Lock 5 Power slide button Turns the computer on and off 6 Pointing stick pointing device 7 Scroll button 8 Left and right click buttons 9 Main status lights power mode hard disk activity main battery charge 10 Hard disk drive 11 Audio off button and audio off light 12 Volume control 13 Audio jacks audio out headphones external microphone...

Page 15: ...arts of the Computer Reference Guide 15 Back View 18 Universal serial bus ports USB 19 Infrared port 20 External monitor port 21 Modem port on certain models 22 LAN port 23 AC adapter jack 24 Kensington lock slot security connector 25 System off switch ...

Page 16: ...etting Started with Your HP Notebook Identifying Parts of the Computer 16 Reference Guide Bottom View 26 Hard disk drive retaining screw 27 RAM cover 28 Docking port 29 Main battery 30 Main battery latch ...

Page 17: ...ff Blinking the computer is in Standby mode Off the computer is off or in Hibernate mode 2 Hard disk drive activity Blue the computer is accessing the hard disk drive 3 Main battery charge status Green the AC adapter is connected and the battery is fully charged Amber the AC adapter is connected and the battery is charging Blinking the AC adapter is connected and the battery is missing or has a fa...

Page 18: ...ates of the keyboard locks 1 Caps Lock Caps Lock is active 2 Num Lock Num Lock is active Fn F9 The Keypad Lock must also be on to use the embedded keypad 3 Keypad Lock The embedded keypad is active Fn F8 Num Lock must also be on for the numeric keys otherwise cursor control is active as marked on an external keyboard 4 Scroll Lock Scroll Lock is active Fn F10 ...

Page 19: ...or DVD drive floppy disk drive secondary battery or other plug in module 6 CD status light 7 CD player power button 8 CD player controls previous track play pause stop next track volume 9 Right plug in module bay Used with CD player controls Can contain any plug in module 10 Module eject latch 11 Undock switch 12 Audio jacks audio out headphones external microphone audio in 13 Kensington lock slot...

Page 20: ...k 15 Universal serial bus ports USB 16 S video TV out port 17 Serial port COM1 18 Parallel port LPT1 Use this port for a parallel printer or other parallel device 19 External monitor port 20 PS 2 mouse port 21 PS 2 keyboard port 22 LAN port works only if the computer has a built in LAN port 23 AC adapter jack ...

Page 21: ...ng it for extended periods you should use it with a full size keyboard monitor and mouse This can reduce the risk of ergonomic injury See Working in Comfort in the online HP Library When you set up your computer for the first time you ll need to install and charge the battery connect the AC adapter turn on the computer and run the Windows setup program Step 1 Install the battery WARNING Do not mut...

Page 22: ...y into the battery compartment on the bottom of the computer then press the back end in until it clicks into place To remove the battery 1 Do one of the following Plug in the AC adapter Shut down the computer or put it into Hibernate mode 2 Slide the battery s release latch then lift the battery out of its compartment ...

Page 23: ...apter could damage the computer and may void your warranty see the warranty statement in this manual Important If you have an expansion base do not dock your computer in it until after the computer boots up for the first time Plug in the AC adapter and connect it to the AC adapter jack on the back of the computer The computer s battery then starts charging While the battery is charging you can con...

Page 24: ...d connect to a PC Card modem or an external modem 1 Make sure the telephone line is an analog line sometimes called a data line You must not use a digital line 2 Connect the telephone cord to the built in modem 3 Plug the other end of the phone cord into a telephone jack If the plug on the phone cord doesn t fit the jack you may need to use an adapter For details about using the modem see Using th...

Page 25: ...e The first time you turn on your computer the Windows Setup program runs automatically so you can customize your setup 1 Follow the Setup program s instructions as they appear on the screen If the program prompts you to enter the Product ID code you will find this code on the bottom of the computer 2 If your computer has a modem check the modem s country or region settings Windows 98 click Start ...

Page 26: ...ion icon is available on the desktop By modem If your computer does not have a built in modem you can register after you set up a PC Card modem or an external modem or you can register by phone or fax If you are not prompted to register you can click the Register button in the welcome screen Make sure the phone line is connected to the modem port and follow the onscreen instructions If you choose ...

Page 27: ...page 76 for details If your expansion base includes a DVD drive or CD RW drive you also received special software for the drive find the software CD in the box Click Start Programs or All Programs Multimedia if the software isn t listed install it by inserting the CD in the drive Follow the instructions displayed run Setup on the CD if it doesn t run automatically See the online Reference Guide to...

Page 28: ...k drive to a USB port Connect the F2101A USB floppy cable directly to the floppy drive and to the USB port If you have an expansion base you can insert the floppy drive in a module bay see To replace a plug in module on page 82 You cannot use the USB floppy cable to connect any other type of drive module such as a CD ROM or DVD drive The USB floppy cable is for floppy drives only ...

Page 29: ...Reference Guide 29 Basic Operation ...

Page 30: ...000 or click Start Turn Off Computer Stand By Windows XP or allow timeout Hibernate mode Saves maximum power Saves current session to disk then shuts down Restores network connections Power mode status light is off Press Fn F12 or click Start Hibernate Windows 98 or click Start Shut Down Hibernate Windows 2000 or allow timeout Shut down off Saves maximum power Turns off without saving current sess...

Page 31: ...press CTRL ALT DEL then click Shut Down Restart or if this fails Slide and hold the power button for 4 seconds until the display shuts down then press the blue sleep button to restart or if this fails Insert a straightened paper clip into the system off switch on the left side of the computer then press the blue sleep button to restart To reset an expansion base and the computer if docked insert a...

Page 32: ...y the Boot menu 3 Use the arrow keys to select the boot device and press ENTER If you want to boot from a specific device whenever it is present change the boot order using the BIOS Setup utility see To run the BIOS Setup utility on page 131 To use the pointing stick Your computer includes a built in pointing stick and click and scroll buttons 1 Pointing stick pressure sensitive pointing device 2 ...

Page 33: ...tons which function like the left and right buttons on a mouse to make your selection To open an application move the pointer over the icon and double click the left button To make menu selections move the pointer to the menu item and click the left button To open the shortcut menu for an item move the pointer over the item and click the right button To drag an item move the pointer over the item ...

Page 34: ... Fn F2 Increases the display brightness Fn F5 Toggles among the built in display an external display and simultaneous display on both Does not affect a TV connected to the expansion base S video port Fn F7 Audio mute Fn F8 Toggles the built in keypad on and off Does not affect an external keyboard If Num Lock is on the numeric functions are active otherwise cursor control is active as marked on an...

Page 35: ...ght One Touch button preconfigured with HP information To reprogram a One Touch button 1 Click Start Programs HP One Touch HP One Touch Configuration Windows 98 or 2000 or Start All Programs Hewlett Packard Notebook HP One Touch HP One Touch Configuration Windows XP 2 On the One Touch buttons tab click the button you want to reprogram 3 Type a label for the button then select the application docum...

Page 36: ...l displayed windows Shift Windows key M Returns all minimized windows to original size Windows key R Runs the Windows Run dialog box Windows key U Runs the Windows Utility Manager Windows 2000 and XP To use the embedded keypad Your computer s built in keyboard includes an embedded keypad you can use to type numbers and arithmetic operators The keys in this keypad are marked using light gold charac...

Page 37: ...ams HP Display Settings HP Display Settings Windows 98 or Start Programs or All Programs Hewlett Packard Notebook HP Display Settings HP Display Settings Windows 2000 or XP You have the option of adding a display settings icon in the taskbar for quick access Hint To maximize your battery operating time set the brightness to the lowest level you can view comfortably Changing display settings You ca...

Page 38: ...nt half of the volume control To toggle the standard mute function press Fn F7 With the audio off button Your computer includes an audio off button you can use to temporarily disconnect the speakers without changing the volume or mute settings This feature is handy when you want to block all speaker output regardless of what your computer is doing To toggle the speaker connection on and off press ...

Page 39: ... Ready Configure or Click the HP Presentation Ready icon in the taskbar if present then click Configure 2 Select the presentation you want to show If you don t select one you can choose one when you start the show 3 If you want to change the video or power settings for the show click Settings To show the presentation Press the HP Presentation Ready One Touch button or Click Start Programs or All P...

Page 40: ...r computer and expansion base as a flexible multimedia system that s convenient for travel The expansion base also includes a built in CD player that uses a CD ROM or DVD drive in the right module bay see To work with CDs and DVDs below To work with CDs and DVDs The expansion base includes a built in CD player that uses a CD ROM or DVD drive in the right module bay If you have an expansion base an...

Page 41: ...r modify the Administrator Password or User Password as needed see Security Menu on page 134 4 Press F10 to save and exit BIOS Setup Windows 98 1 Click Start Settings Control Panel then double click Passwords 2 Click the Change Passwords tab then click Change Windows Password and set a password 3 Click Start Settings Control Panel then double click Power Options or Power Management 4 On the Advanc...

Page 42: ...and Maintenance Power Options 4 On the Advanced tab select the option to prompt for a password when the computer leaves Standby mode For Windows XP to protect against unauthorized undocking while the computer is running set up a screen saver with a password in Control Panel Display To attach a security cable Your computer includes a built in connector you can use to secure the computer with a cabl...

Page 43: ...ed in this way you will not be able to use the emergency undock latch To further prevent the computer from being undocked while the expansion base is secured add a password for undocking see To run the BIOS Setup utility on page 131 To protect against viruses Virus protection software can help protect the integrity of your data This is especially important if you use the Web Your computer includes...

Page 44: ...isk drive The computer enables you to lock its internal hard disk drive to help keep your information secure Hard disk drive lock does not protect a second hard disk drive installed in an expansion base module bay CAUTION When you enable hard disk drive lock the current BIOS user password or administrator password if that is the only password set is encoded on the hard disk drive If you move the h...

Page 45: ... equipment is available in Working in Comfort which is preloaded on the hard disk in the HP Library and available on the Recovery CD in hp Library as well as at www hp com ergo Your Mobile Work Environment Use a chair that provides good support for your lower back If an adjustable chair is not available you can use a pillow or rolled up towel to provide lower back support Try to keep your thighs p...

Page 46: ...s not have a built in palm rest you can use a rolled up towel Try to type as lightly as possible The notebook keyboard requires little force to activate Take frequent short rest breaks this is especially important in a mobile computing environment Portable computers weigh between approximately 1 4 and 3 7 kilos 3 and 8 pounds When traveling be sure to carry your computer properly to minimize strai...

Page 47: ...le the hard drive is operating could destroy data or damage the drive Carry the computer in a padded case to protect against bumps and jolts To maintain your computer Provide adequate ventilation around the computer Always set the computer on a flat surface so that air can flow freely around and underneath it Always shut down the computer or put it in Hibernate mode before putting it in a carrying...

Page 48: ...rking at your desk connect an external monitor and turn off the internal display Fn F5 If you are not using an external monitor set the Turn off monitor timeouts for both AC and battery operation to the shortest comfortable interval Avoid using a screen saver or other software that prevents the computer from changing to Standby mode after a timeout period If you use a screen saver enable the optio...

Page 49: ...Reference Guide 49 Batteries and Power Management ...

Page 50: ...isk drive This is usually set to occur shortly after the display is turned off The hard disk is not accessed for the specified interval Begin using the computer the hard disk turns on when needed Turns off display Turns off the display to conserve battery power and extend the life of the display No keyboard pointing device or other input activity occurs for the specified interval Press any key or ...

Page 51: ...mode You can also save these settings as a power scheme 1 Open Power Options or Power Management in Control Panel Windows 98 or 2000 click Start Settings Control Panel then double click Power Options Windows 2000 or Power Management Windows 98 Windows XP click Start Control Panel Performance and Maintenance Power Options 2 Click the Power Schemes tab and enter the settings you want If you don t wa...

Page 52: ...ick the Intel SpeedStep Technology icon in the taskbar then select the battery and AC options you want The Max Battery option uses the lowest processor speeds for maximum battery time The Auto option uses medium and high processor speeds Windows XP click Start Control Panel Performance and Maintenance Power Options On the Power Schemes tab select a power scheme This scheme automatically controls t...

Page 53: ...n Off Computer Stand By Windows XP Hibernate Saves the current session to disk then shuts down Provides maximum power savings while still allowing you to recover the current session You will be away from your computer for a day or more but want to continue your session Press Fn F12 or click Start Hibernate Windows 98 or click Start Shut Down Hibernate Windows 2000 Off Turns off your computer provi...

Page 54: ...not connected Place the pointer over the power icon to display the remaining charge of all batteries combined This value is shown as either a percentage of charge remaining or as time remaining Double click the power icon to open the Power Meter window From the Windows Control Panel Windows 98 or 2000 click Start Settings Control Panel then double click Power This shows the status of each battery ...

Page 55: ...g Replace the battery with a charged one See Step 1 Install the battery on page 21 Plug in the AC adapter Install a charged secondary battery in one of the expansion base s plug in module bays see To use additional batteries below Note If you plug in the AC adapter you can continue to work while your battery recharges To recharge the battery CAUTION The AC adapter is normally warm whenever plugged...

Page 56: ...e expansion base s module bays or any external connections such as a PC Card or a modem Set the display brightness to the lowest comfortable level Fn F1 Put the computer in Standby mode whenever you are not using it for a short while press the blue sleep button for approximately one second or click Start Shut Down or Turn Off Computer Standby Put the computer in Hibernate mode whenever you want to...

Page 57: ...life of a battery be sure to charge it regularly For long term storage the battery must be charged 20 50 to minimize capacity loss by self discharge and to avoid deterioration of battery performance To maintain maximum battery capacity and accuracy of the battery gauge perform this calibration procedure every few months 1 Connect the AC adapter 2 Restart the computer and press F6 when the HP logo ...

Page 58: ......

Page 59: ...Reference Guide 59 Modem and Network Connections ...

Page 60: ...a high speed 56 Kbps modem It allows you to connect to any Internet Service Provider ISP or modem network that has V 90 interoperable modems Check with your ISP for a list of telephone numbers that support V 90 Note that the maximum speed for faxing is 14 4 Kbps Even though the modem is capable of downloading at 56 Kbps your ISP or modem network may not operate at this speed or support this techno...

Page 61: ...d to a coin operated telephone and does not work with party lines Some of these connections may result in excess electrical voltage and could cause a malfunction in the internal modem Check your telephone line type prior to connecting your phone line Special restrictions in certain countries Many countries impose a blackout period after a modem repeatedly fails to connect to a service provider The...

Page 62: ...hes the Internet Connection or New Connection wizard which helps you locate an ISP in your area transfer an existing Internet account to this computer or set up an Internet connection manually or If available click Start Programs Online Services Windows 98 or 2000 or Start All Programs Easy Internet Signup Windows XP and select one of the listed ISPs This begins the registration process for the IS...

Page 63: ...disconnect from the Internet You remain connected to the Internet until you shut down the computer disconnect the phone line from the computer or give a command to hang up the connection Double click the connect icon in the taskbar and click Disconnect For Windows XP you can enable this icon as described in To connect to the Internet above or For Windows XP click Start Control Panel Network and In...

Page 64: ...e Many communications applications provide options for controlling modem settings See the help for your software AT commands You can control many aspects of modem operation using modem AT commands AT commands are special strings of characters sent to the modem to set up specific conditions Those command strings normally start with AT For a list of AT commands for the built in modem see Modem Refer...

Page 65: ...rams Outlook Express or double click Outlook Express on the desktop if available 2 If you are not currently connected to the Internet the Dial up Connection window appears Choose Connect to connect to the Internet To send an e mail message 1 In Outlook Express click the New Mail or Create Mail tool on the toolbar 2 Fill in the information in the New Message window 3 When you re finished click the ...

Page 66: ...default choice To send a fax 1 In QuickLink click the QuickFax tool on the toolbar 2 Enter the fax number and the recipient s name and company 3 Type the message body in the QuickFax Note area 4 Click Send Fax If instead you want to send a document as a fax open the document in its application window then open the Print dialog box Change the selected printer to QuickLink then print it To receive f...

Page 67: ...e list under Fax Service on Local Computer double click Devices then right click the modem and click Properties 5 On the General tab enable the modem to receive faxes 6 On the Received Faxes tab select the option to save faxes in a folder To send a fax Click Start Programs Accessories Communications Fax Send Cover Page Fax Follow the instructions to create and send the fax If instead you want to s...

Page 68: ... Configuration Wizard steps you through the process of setting options and customizing the program for your personal use Follow the onscreen instructions If you re not sure which setting to choose accept the default choice To send a fax Click Start All Programs Accessories Communications Fax Send a Fax then follow the instructions that appear on the screen If instead you want to send a document as...

Page 69: ...he computer or on the expansion base The cable must have an RJ 45 connector 3 Windows 98 open Network in Control Panel to set up support for a LAN connection on your network For example you can add the Microsoft TCP IP protocol Windows 2000 or XP automatically detects and sets up a LAN connection To edit the settings open Network Connections in Control Panel See Windows Help for information about ...

Page 70: ...1 wireless network you have to configure the computer for the specific type of connection AdHoc or Infrastructure Computer to Computer Connection AdHoc An AdHoc network provides a wireless connection from your computer directly to one or more computers with wireless capabilities even if they aren t connected to a LAN You can then share resources such as shared files printers and Internet connectio...

Page 71: ...and select Advanced Configuration or Click Start Programs HP Wireless LAN Configuration Utility 2 On the Configuration tab set these parameters Mode Infrastructure SSID the ID used by the access point ANY connects to the access point with the strongest signal regardless of its SSID 3 If your wireless network uses encrypted communication use the Encryption tab to set these parameters see the networ...

Page 72: ...sing 802 1x authentication protocol clear the automatic key option 3 On the General tab edit network settings as needed for your local network See your network administrator You can also display an icon in the taskbar when connected to a network 4 On the Wireless Networks tab view the wireless networks available within range Each network SSID is listed Click the network you want and click Configur...

Page 73: ...tion to make this a computer to computer adhoc network 7 Click OK to save the configuration This network is added to your list of preferred networks and becomes available to other computers To turn wireless communication on and off Important Wireless communication may be restricted in some situations or environments such as when traveling in an airplane If in doubt be sure to ask for authorization...

Page 74: ...tus Windows 98 or 2000 or open Network Connections in Control Panel and double click the connection Windows XP Turning off communication and ending a connection 1 Important close any files that reside on other network computers 2 To turn off the wireless function without turning off the computer do one of the following Press the wireless on off button or Windows 98 or 2000 Click the wireless link ...

Page 75: ...Reference Guide 75 Add On Devices ...

Page 76: ...ss to these devices Printer or other parallel device Universal serial bus USB devices External keyboard and mouse External monitor and television Local area network LAN if your computer includes a LAN port Audio devices such as external speakers headphones or stereo inputs Plug in modules To dock the computer 1 For desktop use plug the AC adapter into the expansion base For portable use you can us...

Page 77: ...ming from Standby or Hibernate mode when you dock or undock or the computer could lock up By default the computer automatically turns on when you dock it You can change this setting using BIOS Setup see To run the BIOS Setup utility on page 131 The first time you dock the computer automatically configures itself to operate with the expansion base After the computer docks the blue sleep button on t...

Page 78: ...the expansion base 2 Press the undock switch on the right side of the expansion base or Click Start Eject PC You can use the undock switch when the computer is on off or in Standby or Hibernate mode When undocking the computer you may need to wait 10 seconds or more for the computer to undock the computer may not respond while it is updating its configuration ...

Page 79: ...ntrol the CD ROM or DVD drive in the right module bay Power is provided by the computer battery the AC adapter or a secondary battery in the left module bay If the computer is docked and turned on use the multimedia buttons to control the Windows player If the computer is off in Standby or Hibernate mode or not docked you can still play audio CDs Slide the multimedia power switch to the left to ac...

Page 80: ... the time and date the docking status the status of the CD player built into the expansion base and the status of secondary batteries in the expansion base Press the status panel button several times to display the information you want The first press turns on the backlight Subsequent presses cycle through the available information in the following order Time Date CD player status if CD player is ...

Page 81: ...a secondary battery is installed in a module bay Shows when the battery is charging Flashes if the battery has a problem Docking indicator Shows whether a computer is docked in the expansion base Time Date Formats are defined in BIOS Setup CD player Shows the track play status playing paused or stopped and time counter For information about the CD player see To play audio CDs on page 79 Volume Sho...

Page 82: ...sconnect most modules from a plug in bay in the expansion base without needing to shut down and reboot the computer If a plug in module icon is displayed in the taskbar BayManager is already installed If the icon is not present you can install the software as follows Click Start Programs Softex BayManager Setup then follow the onscreen instructions To replace a plug in module Windows 98 uses hot s...

Page 83: ... Close any open files that reside on the plug in module 2 Windows 98 if the BayManager icon is present in the taskbar right click the icon then click Remove Swap Bay Device When prompted remove the module if present Don t click OK until you ve inserted the desired module if any see step 6 Windows 2000 or XP left click the Unplug or Eject Hardware or Safely Remove Hardware icon on the taskbar and s...

Page 84: ...pull it out 5 Slide the new plug in module into the computer until it clicks into place 6 For Windows 98 click OK to close the BayManager window If needed you can connect the floppy disk drive to the USB port on the computer or expansion base see To connect the floppy disk drive on page 28 If you need to format a hard disk drive module see To prepare a new hard disk drive on page 103 ...

Page 85: ...data Be sure to press the CD or DVD onto the spindle You can damage the disk or drive if you just lay the disc on the tray 1 Press the button on the face of the drive If you are using this drive for the first time be sure to remove the cardboard packing insert 2 Place the CD into the drive label facing up and gently press down to seat it on the spindle or Remove the CD 3 Slide the tray back into t...

Page 86: ...indows 98 or 2000 or Start All Programs Multimedia DVD Player Windows XP if InterVideo WinDVD or DVD Express is not listed do the following Run Setup on the software CD to install the player software For Windows XP if the DVD software is installed you can also use Windows Media Player to play DVD movies To play DVD movies on a TV see To use a TV set as a monitor on page 94 Hint For best performanc...

Page 87: ...over the expense of correcting this situation Refer to the help for your DVD player software for details about setting region codes To create or copy CDs If your computer came with a CD RW drive it also includes software that lets you copy or create CDs Click Start Programs Windows 98 or 2000 or Start All Programs Multimedia CD Writer Windows XP if Adaptec Easy CD Veritas CDRW or RecordNow is not ...

Page 88: ...d CardBus The slot also supports Zoomed Video which allows a Zoomed Video card to show high quality multimedia presentations To insert or remove a PC Card Inserting a PC Card 1 Hold the PC Card with its face up and its connector holes toward the card slot 2 Slide the PC Card all the way into the slot Most cards are properly seated when the outer edge is flush with the casing of the computer but so...

Page 89: ...r Safely Remove Hardware icon in the taskbar then click Stop This protects your data and helps avoid unexpected problems If needed you can restart the card by removing and then reinserting it 2 Flip the eject button out so that it stands out from the side of the computer then press the button and remove the PC Card Finding tested PC Cards For the current listing of PC Cards that have been tested a...

Page 90: ... its documentation to see if you need to make any settings or adjustments to the equipment before using it This might include setting switches so the equipment will operate properly with your computer or expansion base and the software you plan to use Locating connectors on the computer 1 Universal serial bus USB ports 2 Infrared port 3 External monitor port 4 Modem port on certain models 5 LAN po...

Page 91: ...The expansion base s parallel port has a standard 25 pin connector most commonly used for connecting dot matrix ink jet and laser printers You can also use it to connect a parallel Zip drive Connect the cable from the parallel printer or other parallel device to the expansion base s parallel port To connect an external keyboard or mouse Plug a USB mouse or keyboard into a USB port on the computer ...

Page 92: ... hp com go bizsupport for the latest version of the driver for the device To connect an audio device Your computer includes a built in microphone in front of the right display hinge that you can use to record voice sound and music You can also plug in headphones external speakers an external microphone or if docked a stereo input source such as a CD player CAUTION The audio jacks are three termina...

Page 93: ... settings icon in the taskbar for quick access If you need to use both displays at once press Fn F5 repeatedly until the image shows on both displays However by default the image is limited by the internal display to 1024 768 pixels so at a higher resolution you will see only part of the desktop on both displays This doesn t happen if you use only the external monitor Adjusting monitor resolution ...

Page 94: ...lications In addition certain operations such as playing DVDs and running 3D graphics require extra video memory so you may have to adjust display settings If you re playing a DVD movie the movie will show only on the primary display To change the primary display go to the Settings tab of Display Properties see the steps above right click the display you want and select Primary Changing display ac...

Page 95: ...en you re done using the TV To play DVD movies on the TV Open Display in Control Panel click the Settings tab then right click the TV display and select Primary Optional connect an audio cable from the computer s audio out jack to the TV audio input To connect a serial device The expansion base includes a standard 9 pin serial port that you can use to connect devices such as external modems and fa...

Page 96: ...000 or Start Control Panel Printers and Other Hardware Windows XP 3 Windows 98 double click Infrared and disable communications Windows 2000 double click Wireless Link and disable the hardware Windows XP click Wireless Link On the Hardware tab click Properties and disable the device in the pull down menu Printing to an infrared printer Install your printer and assign it to the computer s infrared ...

Page 97: ...e To increase your computer s RAM you can install a RAM module in the expansion slot on the bottom of the computer CAUTION Your computer s chips are extremely sensitive to static electricity and can be permanently damaged by it Handle the RAM module only by its edges Before installing the memory module discharge your body s static electricity by touching the metal shielding around the connectors o...

Page 98: ...hard disk on page 138 You can also replace the system RAM module beneath the keyboard see To replace the system RAM module on page 99 To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one CAUTION Your computer s chips are extremely sensitive to static electricity and can be permanently damaged by it Handle the RAM module only by its edges Before insta...

Page 99: ...pops up 5 Pull the module out of the connector 6 Replace the cover 7 Insert the battery To replace the system RAM module If needed you can replace your computer s system RAM module under the keyboard to increase the computer s RAM 1 If your computer is docked undock it 2 Click Start Shut Down Shut down Windows 98 or 2000 or Start Turn Off Computer Turn Off Windows XP 3 Important unplug the AC adap...

Page 100: ...ights Pry the right end of the panel up with a small flat blade screwdriver then lift the end until the panel unsnaps above the F12 key Slide the panel slightly to the right and lift it out 5 Remove the three screws holding the top of the keyboard CAUTION When opening the keyboard be careful not to pull on the cables connecting the keyboard to the computer ...

Page 101: ...ng them outward so that the free edge of the module pops up 8 Pull the module out of the connector 9 Carefully insert the edge of the new RAM module into the connector at about a 30 angle until it is fully seated Then press down on both sides until the latches snap closed 10 Move the keyboard back into position Slide its front edge into the computer case then lower the top of the keyboard into pla...

Page 102: ...partment Press firmly to make sure the connector seats properly 5 Reinstall the hard drive retaining screw Important If you are installing a new hard disk drive you should create a Utility partition on the drive before loading any software See To recover the factory installation of your hard disk on page 138 To replace the hard disk drive holder If you are installing a new hard drive that does not...

Page 103: ...nd of the holder and lower the drive into the holder 5 Reinstall all four screws into the holder and drive case To prepare a new hard disk drive When you install a new hard disk drive you also need to prepare it to be able to work with your computer If you want to restore the Windows software and operating system that were originally installed on your computer you can do so using the Recovery CD t...

Page 104: ...s ESC to exit 7 Restart the computer 8 Double click My Computer 9 Right click the new hard disk drive it may be drive D then click Format Follow the instructions that appear Windows 2000 or XP 1 Install the hard drive module 2 Click Start Settings Control Panel then double click Administrative Tools Windows 2000 or click Start Control Panel Performance and Maintenance Administrative Tools Windows ...

Page 105: ...Reference Guide 105 Troubleshooting and Maintenance ...

Page 106: ...mputer For updated information see the HP Notes in the online HP Library or on the Recovery CD in hp Library Find technical tips and software updates for the computer at the HP Business Support web site www hp com go bizsupport Test your computer by running the e Diagtools test program see Testing the Hardware on page 129 Contact your dealer or Hewlett Packard see To contact HP for support or serv...

Page 107: ...is muted Avoid using the built in microphone and built in speakers at the same time CD and DVD problems If you can t boot from a CD or DVD in the CD DVD drive Make sure the CD or DVD is bootable such as the Recovery CD Make sure the CD ROM DVD drive is selected as the boot device see To change the boot device on page 32 Restart the computer click Start Shut Down or Turn Off Computer Restart Test t...

Page 108: ...cognize the disc Restart the system remove the disc from the drive then click Start Shut Down or Turn Off Computer Restart If you created the CD on a CD RW drive module try using a different media brand such as the recommended HP C4403A CD R or C4404A CD RW media Read and write quality may vary for other media If a DVD movie doesn t fill the screen Each side of a double sided DVD has a different f...

Page 109: ...play does not work Check the connections Press Fn F5 in case the external monitor was disabled Do this three times to return to the state you started from The external monitor may not be detected In the BIOS Setup utility try setting Video Display Device to Both in the Main menu If you re using a TV connected to the S video port on an expansion base you must activate the TV see To use a TV set as ...

Page 110: ...ays meet or exceed all HP standards for cosmetic quality of TFT displays HP does not warrant that the displays will be free of cosmetic imperfections TFT displays can have a small number of cosmetic imperfections and still conform to HP s cosmetic quality specifications including the following No more than 6 pixels remain on always one color such as white red green or blue dots No more than 6 pixe...

Page 111: ...computer does not respond to the undock switch or Eject command Make sure the expansion base has power plug in the AC adapter or plug in a secondary battery Restart the computer click Start Shut Down or Turn Off Computer Restart Use the emergency undock latch see To undock the computer on page 78 If a floppy drive connected to the parallel port doesn t work Make sure there is only one floppy drive...

Page 112: ... Computer select the disk you want to scan click File Properties and use the Tools tab Run the virus scanning program see To protect against viruses on page 43 Test the hard disk drive with the e Diagtools diagnostics see Testing the Hardware on page 129 If necessary format the hard disk and reinstall the original factory software see To recover the factory installation of your hard disk on page 1...

Page 113: ...estart 2 When the HP logo appears press F2 to enter BIOS Setup 3 From the System Devices menu make sure Infrared port is enabled and FIR mode is selected 4 Press F10 to save and exit BIOS Setup Make sure only one application is using the infrared port For Windows 98 see c hp Drivers Fir Readme txt for additional information Keyboard and pointing device problems If the pointer is difficult to contr...

Page 114: ...sure the PS 2 Pointing Devices option in the System Devices menu is set to Auto See To run the BIOS Setup utility on page 131 Suspend or shut down the computer before you attach the scroll mouse so that it will be detected properly Test the keyboard and pointing stick with the e Diagtools diagnostics see Testing the Hardware on page 129 If the embedded numeric keypad doesn t work To type numbers m...

Page 115: ...ystem Windows 98 or 2000 or Start Control Panel Performance and Maintenance System Windows XP If the network interface is disabled try to enable it If it has a conflict try disabling another device Run the LAN diagnostic software if available run C hp Drivers Lan Windiag Setup exe to install the software If you can t browse the Network Neighborhood or My Network Places Check with your network admi...

Page 116: ... using Windows 98 use the Memory Troubleshooter in Windows Help click Start Help If you are having memory problems while running MS DOS programs use the MS DOS or Application and Software troubleshooter in Windows Help click Start Help or Help and Support Not all third party memory cards have been tested for use with the computer Please check the HP Notebook web site www hp com notebooks for a lis...

Page 117: ... not be recognized by the modem In Control Panel open Modems Windows 98 or Phone and Modem Options Windows 2000 or XP and try disabling the option that waits for a dial tone If the modem dials incorrectly Check the telephone number you entered including any digits required for outside access or long distance In Control Panel open Modems Windows 98 or Phone and Modem Options Windows 2000 or XP Chec...

Page 118: ...f the modem dials but you can t hear it Make sure the audio off light is turned off If it s on press the audio off button Check the speaker volume setting and mute setting In Control Panel open Modems Windows 98 or Phone and Modem Options Windows 2000 or XP Select the modem and click Properties then check the volume setting on the General tab If the modem connects but transferred data is bad In Co...

Page 119: ...to suspend the computer then press it again to resume Restart the computer click Start Shut Down or Turn Off Computer Restart If the card requires an IRQ make sure one is available If necessary set the IRQ to an unused value manually Windows 98 only click Start Settings Control Panel then double click System and use the Device Manager tab Check the HP Business Support web site www hp com go bizsup...

Page 120: ...on to disable the modem If an I O card stops communicating properly Exit and restart the application The card may have been reset if the computer suspended or turned off Check settings in Control Panel Performance problems For best performance with Windows 2000 or XP your computer should have at least 96 to 128 MB of memory RAM If the computer pauses or runs sluggishly This may be normal Windows b...

Page 121: ...T DEL to end the application that is not responding Slide and hold the power button for at least four seconds to turn off and reset the computer Then press the blue sleep button to turn the computer back on If nothing happens insert a straightened paper clip into the system off switch on the computer s left side Then press the blue sleep button to turn the computer back on If the computer is docke...

Page 122: ...urce and the expansion base and that the light on the adapter is on Make sure the secondary battery is correctly installed and locked in place If the computer has a short operating time Try conserving power using the suggestions listed in To get the most from your batteries on page 56 If you are running an application that has an automatic save feature such as MS Word disable this feature or incre...

Page 123: ...matically hibernate as expected For Windows 2000 or XP make sure hibernate support is enabled from Control Panel open Power or Power Options then click the Hibernate tab Also check the Power Schemes tab Make sure the Hibernate timeouts for both AC power and battery power are not set to Never For Windows 98 check the Hibernate timeout in BIOS Setup see To run the BIOS Setup utility on page 131 If y...

Page 124: ...u were using a 600 dpi HP LaserJet printer you might try using the HP LaserJet IIIsi driver 300 dpi If an infrared printer doesn t print Make sure the line between the computer s infrared port on the back of the computer and the printer s infrared port is not blocked and that the ports face each other as squarely as possible The ports should be no more than 1 meter apart Sunlight heat from nearby ...

Page 125: ... LPT If a serial modem doesn t work properly See Modem problems on page 116 Make sure the port connection is secure Use the Modem troubleshooter in Windows Help click Start Help or Help and Support In Control Panel open Modems Windows 98 or Phone and Modem Options Windows 2000 and XP and check the modem settings Make sure the serial port is enabled in BIOS Setup see To run the BIOS Setup utility o...

Page 126: ...ice Manager then double click Universal Serial Bus Controller Test the USB port with the e Diagtools diagnostics see Testing the Hardware on page 129 If a floppy drive connected to the USB port doesn t work For Windows 98 if you connect an HP floppy drive using the USB floppy cable it is assigned a drive letter greater than C You cannot access the drive using drive A or B For Windows 98 if you con...

Page 127: ...talled correctly see To connect the floppy disk drive on page 28 Make sure the floppy disk drive is selected as the boot device see To change the boot device on page 32 If the computer takes a long time to resume after being suspended The computer can routinely take a minute or more to resume if it has a network card installed While the operating system is loading drivers and checking hardware and...

Page 128: ...ork setup If the wireless link icon in the taskbar is red Make sure you are using the correct SSID and channel settings click the wireless link icon in the taskbar and select Advanced Configuration Make sure you are in range of an access point for an infrastructure connection or other wireless computer for an AdHoc connection You can connect but the network is slow Check whether you might be in an...

Page 129: ...or Turn Off Computer Restart 2 When the HP logo appears press F10 to start the diagnostic test 3 When the menu appears press ENTER to run e Diagtools The first time you run the program you will be prompted to select the language for the program 4 Follow the prompts to run e Diagtools 5 When the Configuration Description appears check the list of detected hardware Hint If a device is not detected o...

Page 130: ... any key to exit and reboot 14 Optional open the Support Ticket In Windows click Start Programs or All Programs HP e Diagtools e Diagtools for Windows 15 Click View to display the Support Ticket 16 To add information about your problem click Comments and type the information then click OK To save or print the Support Ticket click Save As or Print To e mail the Support Ticket to your support agent ...

Page 131: ...appears press F2 to enter BIOS Setup 3 The pointing devices are not active in BIOS Setup so you will need to use the keyboard to navigate Press the LEFT and RIGHT arrow keys to move among menus Press the UP and DOWN arrow keys to move among parameters in a menu Press F5 or F6 to move through values for the current parameter or press ENTER to change a setting 4 After you select the options you want...

Page 132: ...rive type and capacity if one is present in the right module bay Detected automatically External Secondary Shows the hard disk drive type and capacity if one is present in the left module bay Detected automatically Quiet Boot When enabled hides summary of power on self test and messages during boot Enabled Video Display Device Sets whether the computer automatically switches to an external monitor...

Page 133: ...LAN Enabled Mini PCI Slot Enables the PCI slot normally used for a modem Enabled Serial port Enables the serial port the port is configured by the user Enabled Base I O and Interrupt Sets the I O address and interrupt appears only if the serial port is Enabled 3F8h IRQ4 Infrared port Enables the infrared port the port is configured by the user Disabled Mode Sets the port to FIR fast IR or SIR stan...

Page 134: ...ot include special or accented characters Enter Password required to Boot Sets whether a user password is required when the computer boots Requires the administrator password for changes Enabled Resume Sets whether a user password is required when resuming from Standby or Hibernate mode Requires the administrator password for changes Windows 98 Enabled Undock Sets whether a user password is requir...

Page 135: ...e bay stops spinning 2 minutes Time out on AC Sets whether power management time outs occur while the AC adapter is connected Disabled Lid Switch Mode Sets the action that occurs if the computer s lid is closed Turn off LCD Backlight Control When switching to battery power sets whether the display brightness reverts to the previous battery power brightness Auto Restore or to a very low brightness ...

Page 136: ... boot from a network server 1 Hard Disk 2 Removable Device 3 CD ROM DVD drive 4 Internal NIC Exit Menu Setting Description Save Changes and Exit Saves Setup changes then exits and reboots Discard Changes and Exit Discards any Setup changes made since last save then exits and reboots Does not affect password date or time changes Get Default Values Restores default settings and remains in Setup Does...

Page 137: ...P TopTools is not supported on all Pavilion models The TopTools package is included with your computer but you ll need to install it before you can use it 1 Click Start Programs or All Programs hp toptools Agent Setup 2 Follow the instructions that appear on the screen TopTools can be run locally on an individual computer or remotely by a network administrator To run TopTools locally click Start P...

Page 138: ... hard disk or to create a Utility partition on a new hard disk The hidden Utility partition contains the e Diagtools diagnostic tests and stores hibernation data for Windows 98 and other operating systems that don t provide hibernation CAUTION This procedure formats the computer s hard disk drive and erases all data on the disk After the hard disk is formatted you ll need to reinstall your applica...

Page 139: ... to install the operating system If your hard disk is partitioned into several drives you can install the factory software on drive C without affecting other drives Click Advanced and select to restore only the C partition 7 Important When prompted to reboot the computer first undock it and remove it from the expansion base if it is docked then press CTRL ALT DEL and follow any instructions that a...

Page 140: ...nd click OK You will need four floppy disks To replace a damaged Recovery CD If you lose or damage the Recovery CD take your computer to a local HP service center to get a replacement CD Call the HP Customer Care Center for the address and telephone number of an HP service center near you see To contact HP for support or service on page 145 To update the BIOS Hewlett Packard may provide updates to...

Page 141: ...t a straightened paperclip into the reset button on the bottom of the expansion base this resets the computer as well as the expansion base You can also reset the base by undocking the computer and then removing all battery and AC power from the base If the computer is not docked insert a straightened paperclip into the system off button on the left side of the computer BIOS updates are also avail...

Page 142: ......

Page 143: ...Reference Guide 143 HP Support and Service ...

Page 144: ...on to HP notebook computer users The following sites are especially useful for helping you get support for your computer HP Business Support web site Get e mail and telephone support information technical information and software updates www hp com go bizsupport HP Notebook Computer web site Get the latest information about technical support plus information about warranty and support programs www...

Page 145: ...stems or usage not intended for or included by HP with the product How to repair the product yourself Product development or custom installations Consulting To contact the HP Customer Care Center by e mail visit the HP Business Support web site www hp com go bizsupport under Contact HP To call the Customer Care Center check the HP Business Support web site www hp com go bizsupport under Contact HP...

Page 146: ... 902 321 123 Sweden 46 0 8 619 2170 Switzerland 41 0 848 80 11 11 Turkey 90 216 579 71 71 Ukraine 7 380 44 490 3520 United Kingdom 44 0 207 512 52 02 English international 44 0 171 512 52 02 Asia and Australia Australia 61 3 8877 8000 Hong Kong 852 800 96 7729 India 91 11 682 6035 Indonesia 62 21 350 3408 Japan Navi Dial 0570 000 510 Other 81 3 5344 7181 Korea Seoul 82 2 3270 0700 Outside Seoul 08...

Page 147: ...fy your unit for warranty repair based on the warranty applicable to your unit and original purchase date and will provide you with repair processes Warranty service may include the cost of shipping handling duties taxes freight or fees to or from the service location If your computer is no longer under warranty Contact an HP authorized reseller or the HP Customer Care Center see To contact HP for...

Page 148: ... Packard cannot guarantee the return of removable components Please remove the following prior to sending your computer in for service PC Cards AC adapter and power cord Any removable media such as CDs DVDs or floppy disks Any hardware not involved in the problem and not requested for repair 3 When sending your notebook to Hewlett Packard please use the original product packaging or other substant...

Page 149: ...ntitled to a refund of the purchase price upon prompt return of the product 4 HP s limited warranty is valid in any country or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country for which ...

Page 150: ...sequential damages so the above limitation or exclusion may not apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Product Duration of Limited Warranty HP Notebook with 1YR 3YR or similar mark on serial number label 1...

Page 151: ...Reference Guide 151 Reference Information ...

Page 152: ... Hz refresh rate and up to 64K colors at up to 85 Hz refresh rate Higher resolutions may be available Refresh rate and clarity may vary depending on monitor resolution and color depth Up to 32 MB dynamically allocated video RAM shared with system RAM MPEG 2 hardware acceleration support for software MPEG 2 Power Rechargeable lithium ion battery with LED charge level gauge Battery life one battery ...

Page 153: ...er scroll button LAN Ethernet 10Base T 10 Mbps and 100Base TX 100 Mbps support Supports wake on LAN fast IP DMI dRMON MBA Managed Boot Agent support for PXE BINL BOOTP NCP IPX DHCP Modem certain models Data speed 56 Kbps V 90 maximum Fax speed 14 4 Kbps Class 1 and 2 Modulation V 21 V 22 V 22bis V 23 V 32 V 32bis V 34 V 90 X2 Bell 103 Bell 212A Synchronous transfer V 80 Compression V 42bis MNP5 Er...

Page 154: ...tures User and administrator passwords System hard drive and docking passwords PC identification displayed at boot DMI accessible electronic serial number Kensington MicroSaver lock slot Environmental Limits Operating temperature 5 to 35 C 41 to 95 F Operating humidity 20 to 90 percent RH 5 to 35 C Operating altitude up to 3000 m 10 000 ft at 25 C 77 F Storage temperature 20 to 50 C 4 to 122 F Maj...

Page 155: ...selected result codes for the built in modem Modem Reference Ambit In the following AT command table default settings are shown in bold All listed AT commands except A must be preceded by AT AT Commands Ambit Command Function Ambit Basic and Extended AT Commands A Re execute command not preceded by AT A Go off hook and attempt to answer a call B0 Select V 22 connect 1200 bps C1 Return OK message D...

Page 156: ...t basic call progress result codes i e Ok Connect Ring No Carrier also for busy if enabled and dial tone not detected No Answer and Error X1 Report basic call progress result codes and connections speeds Ok Connect Ring No Carrier also for busy if enabled and dial tone not detected No Answer Connect XXXX and Error X2 Report basic call progress result codes and connections speeds i e Ok Connect Rin...

Page 157: ... 1 Fclass 0 Select data mode Fclass 1 Select facsimile Class 1 mode Fclass 2 Select facsimile Class 2 mode FAE 0 Disable data fax auto answer FAE 1 Enable data fax auto answer FRH n Receive data with HDLC framing 3 V 21 channel 2 300bps 24 V 27ter 2400bps 48 V 27ter 4800bps 72 V 29 7200bps 73 V 17 7200bps long 74 V 17 7200bps short 96 V 29 9600bps 97 V 17 9600bps long 98 V 17 9600bps short 121 V 1...

Page 158: ...bilities FDCS Current session results parameters FDIS Currest session capabilities parameters FLID xxx Local ID string FPHCTO n DTE phase C response timeout n 100ms FPTS n Page transfer status S Registers Ambit Register Function Ambit Range units Default S0 Rings to auto answer 0 255 rings 0 S1 Ring counter 0 255 rings 0 S2 Escape character 0 255 ASCII 43 S3 Carriage return character 0 127 ASCII 1...

Page 159: ...ta compression control 136 138 138 S91 Data transmit level 6 15 dBm 10 country dependent S92 Fax transmit attenuation level 6 15 dBm 10 country dependent S95 Result code messages control 0 Selected Result Codes Ambit Code Meaning 0 OK 1 CONNECT 2 RING 3 NO CARRIER 4 ERROR 5 CONNECT 1200 6 NO DIAL TONE 7 BUSY 8 NO ANSWER ...

Page 160: ... listed below or a replacement AC adapter contact your local Hewlett Packard dealer or Sales office For any power cord with a fused plug if you have to replace the fuse be sure to install an approved fuse Country or Region Rated Voltage and Current HP Part Number Canada Mexico Philippines Taiwan United States 125 Vac 3 A 8120 6313 Europe Egypt Israel Saudi Arabia 250 Vac 2 5 A 8120 6314 Hong Kong ...

Page 161: ...parts inside Do not dispose of the battery pack in fire or water Handle a damaged or leaking battery with extreme care If you come in contact with the electrolyte wash the exposed area with soap and water If it contacts the eye flush the eye with water for 15 minutes and seek medical attention Do not expose the battery pack to storage temperatures above 60 C 140 F When the battery is not in use st...

Page 162: ...tempt to make any adjustment of the unit Avoid direct exposure to the laser beam do not open the unit CLASS 1 LASER PRODUCT LASER KLASSE 1 LED Safety The infrared port located on the right side of the computer is classified as a Class 1 LED light emitting diode device according to International Standard IEC 825 1 EN60825 1 This device is not considered harmful but the following precautions are rec...

Page 163: ...io operates within guidelines found in radio frequency safety standards and recommendations which reflect the consensus of the scientific community HP therefore believes the internal wireless radio is safe for use by consumers The level of emitted energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones However the use of wireless radios may be r...

Page 164: ...ications However there is no guarantee that interference will not occur in a particular installation If this computer does cause harmful interference to radio or television reception which can be determined by removing the unit s batteries and AC adapter try the following Reorienting or relocating the receiving antenna Relocating the computer with respect to the receiver Connecting the computer s ...

Page 165: ...SS 210 of Industry Canada Le présent appareil numérique n émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par le Ministère des Communications du Canada Le composant RF interne est conforme à la norme CNR 210 d Industrie Canada L utilisation de ce dispositif est autorisée...

Page 166: ...equired for every installation indoor and outdoor installations Please contact ART for the procedure to follow Use with outdoor installations not allowed Germany License required for outdoor installations Check with reseller for procedure to follow Netherlands License required for outdoor installations Check with reseller for procedure to follow Italy License required for indoor use Use with outdo...

Page 167: ...pour savoir s il est préférable d utiliser ce dernier sur un autre réseau téléphonique Si vous souhaitez obtenir de l aide prenez contact avec Hewlett Packard Questa apparecchiatura è stata approvata in conformità alla Decisione del Consiglio 98 482 EC che regolamenta in seno all Unione Europea la connessione di singoli terminali alla rete telefonica pubblica commutata PSTN e alla rete wireless in...

Page 168: ...an Japan Telecommunications Approval JATE approval number A01 1013JP A01 1038JP Name of Equipment T51M044 00 J07M040 04 Russia International Products sold internationally by Hewlett Packard and its authorized dealers meet the specifications listed on the following pages ...

Page 169: ...ss 2 ETS 300 826 General EMC requirements for Radio equipment ETS 300 328 Technical requirements for Radio equipment Notified Body Number 0682 Notified Body Address CETECOM ICT Services GmbH Untertuerkheimer Str 6 10 D 66117 Saarbruecken Supplementary Information The product herewith complies with the requirements of the R TTE Directive 1999 5 EC and carries the CE marking accordingly 1 The produc...

Page 170: ...he product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC amended by 92 31 EEC 93 68 EEC and carries the CE marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer peripherals This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions ...

Page 171: ...ss adjusting 34 37 C Caps Lock 14 18 Cardbus cards 88 cards PCMCIA 88 CD controls expansion base 79 CD player controls 19 power button 19 power switch 80 status LED 19 CD ROM drive creating or copying CDs 87 inserting CDs 85 installing 82 parallel port 139 PC Card 139 playing CDs 79 removing CDs 85 CDs creating or copying 87 recommended media 87 charging batteries 55 cleaning the computer 48 click...

Page 172: ...s XP 68 faxes Windows 2000 67 Windows 98 66 Windows XP 68 files infrared transfer 96 protecting 44 recovering 138 floppy drive connecting 28 82 See Reference Guide parallel connection 111 Fn key F1 decrease brightness 34 37 F10 Scroll Lock 34 F11 pause 34 F12 hibernate 34 F2 increase brightness 34 37 F5 display select 34 93 F7 mute 34 F8 keypad 34 36 F9 Num Lock 34 HOME print screen 34 temporary k...

Page 173: ...tons 79 80 N network LAN See LAN wireless See wireless network Norton AntiVirus 43 NTFS format 139 NTSC selecting for output 132 Num Lock 14 18 36 O off button 14 status lights 17 turning off 30 on button 14 One Touch buttons location 14 using 35 overheated computer 112 P PAL selecting for output 132 parallel device connecting 91 parallel port CD ROM drive 139 expansion base 20 floppy connection S...

Page 174: ...ut down 53 sleep button expansion base 77 location 14 using 25 software pre installed 12 speakers 16 19 special characters 37 specifications 152 SpeedStep Technology 52 Standby mode and display life 48 docking 77 status lights 17 timeout 30 when closing lid 53 static electricity 97 98 status lights battery charge 54 keyboard 14 18 locations 14 meanings 17 status panel button 19 location 19 using 8...

Page 175: ... 47 112 VGA output 15 virus protection 43 volume adjusting 38 control 14 troubleshooting 106 W warranty 147 web sites HP Business Support 13 HP Notebooks 13 Windows documentation 13 key 36 password 41 reinstalling 138 setting up 25 updating drivers 141 wireless communication indicator light 14 73 on off button 14 70 restrictions on use 73 status 74 troubleshooting 127 turning on 73 wireless networ...

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