HP Pavilion 14-e000 User Manual Download Page 84

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Index

AC adapter 5

AC adapter, testing 39

action keys

decrease screen brightness

Help and Support 32

identifying 11

increase screen brightness 32

next track or section 33

play, pause, resume 33

previous track or section 33

switch screen image 32

volume down 32

volume mute 32

volume up 33

wireless 33

airport security devices 50

antivirus software, using 61

audio functions, checking 23

audio-out (headphone) jacks 6,

back up

personal files 67

backing up software and

information 62

backups 66

battery

discharging 37

disposing 39

low battery levels 38

replacing 39

storing 38

battery cover, identifying 12

battery information, finding 37

battery power 37

battery release latch, identifying

battery temperature 38

BIOS

determining version 63

downloading an update 64

updating 63

Bluetooth device 14, 17

Bluetooth label 13

boot order

changing HP Recovery

Manager 71

bottom 13

buttons

left TouchPad 8

power 10

right TouchPad 8

cables

USB 42

caps lock light, identifying 9

caring for your computer 56

checking audio functions 23

cleaning your computer 56

components

bottom 12

display 7

left side 6

right side 5

top 8

computer reset 69

computer, traveling 38

configuring audio for HDMI 25

connecting to a WLAN 16

connector, power 5

corporate WLAN connection 16

critical battery level 38

critical security updates,

installing 61

CyberLink PowerDVD 26

deleted files

restoring 68

digital card

inserting 43

Disk Cleanup software 54

Disk Defragmenter software 53

electrostatic discharge 73

esc key, identifying 11

external AC power, using 39

external monitor port 24

external monitor port, identifying

6, 20

firewall software 61

fn key, identifying 11, 33

Fun things to do 1

hard drive

HP 3D DriveGuard 53

hard drive light 7

hard drive, identifying 12

HDMI

configuring audio 25

HDMI port, connecting 24

HDMI port, identifying 6, 20

headphones, connecting 23

Hibernation

exiting 36

initiated during critical battery

level 38

initiating 36

high-definition devices,

connecting 24, 26

hot keys

description 33

reveal system information 34

using 33

HP 3D DriveGuard 53

HP and third-party software

updates, installing 61

HP Recovery Manager 70

correcting boot problems 71

starting 70

HP Recovery media

creating 67

recovery 71

HP Recovery partition 70

recovery 70

removing 71

hubs 42

Summary of Contents for Pavilion 14-e000

Page 1: ...User Guide ...

Page 2: ...ditional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2013 Document Part Number 713152 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this ...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...ights 9 Buttons and speakers 10 Keys 11 Bottom 12 Labels 13 3 Connecting to a network 14 Connecting to a wireless network 14 Using the wireless controls 14 Using the wireless button 14 Using operating system controls 14 Using a WLAN 15 Using an Internet service provider 15 Setting up a WLAN 15 Configuring a wireless router 16 Protecting your WLAN 16 Connecting to a WLAN 16 Using Bluetooth wireless...

Page 6: ...phones 23 Connecting a microphone 23 Checking the sound 23 Using video 23 Connecting a VGA monitor or projector 24 Connecting an HDMI device 24 Configuring HDMI audio settings 25 Using Intel Wireless Display and Wireless Music select models only 26 Managing your audio and video files 26 5 Navigating using touch gestures pointing devices and the keyboard 27 Using the TouchPad 27 Using TouchPad gest...

Page 7: ...exit Hibernation 38 Storing a user replaceable battery 38 Disposing of a user replaceable battery 39 Replacing a user replaceable battery 39 Running on external AC power 39 Troubleshooting power problems 39 HP CoolSense select models only 40 Shutting down turning off the computer 40 7 Managing and sharing information 42 Using a USB device 42 Connecting a USB device 42 Removing a USB device 43 Inse...

Page 8: ...ware 61 Using firewall software 61 Installing software updates 61 Installing critical security updates 61 Installing HP and third party software updates 61 Securing your wireless network 62 Backing up your software applications and information 62 Using an optional security cable lock 62 10 Using Setup Utility BIOS and System Diagnostics 63 Starting Setup Utility BIOS 63 Updating the BIOS 63 Determ...

Page 9: ...recover a minimized image select models only 70 Using HP Recovery media to recover 71 Changing the computer boot order 71 Removing the HP Recovery partition 71 12 Specifications 72 Input power 72 Operating environment 72 13 Electrostatic Discharge 73 Index 74 ix ...

Page 10: ...x ...

Page 11: ...uide to explore the new Windows 8 features TIP To quickly return to the computer Start screen from an open app or the Windows desktop press the Windows key on your keyboard Pressing the Windows key again will return you to the previous screen Become familiar with the computer hardware and software For more information see Getting to know your computer on page 4 and Enjoying entertainment features ...

Page 12: ...connect to a projector to share your ideas with a group See Connecting a VGA monitor or projector on page 24 Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and pages of text See Using the TouchPad on page 27 and Using TouchPad gestures on page 27 2 Chapter 1 Starting right ...

Page 13: ...Start screen type support select the HP Support Assistant app select My computer and then select User guides Important regulatory notices including proper battery disposal information Limited Warranty To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select Warranty and services or go to http www hp com go orderdocuments Specifi...

Page 14: ...ntrol Panel 2 Select System and Security and then in the System area click Device Manager A list reveals all the devices installed in your computer Locating software To find out what software is installed on your computer from the Start screen right click using the mouse or swipe from the top of the TouchPad to reveal the apps and then select the All apps icon 4 Chapter 2 Getting to know your comp...

Page 15: ...ce on page 42 4 RJ 45 network jack Connects a network cable 5 AC adapter light White The AC adapter is connected and the battery is charged Amber The AC adapter is connected and the battery is charging Off The computer is using DC power 6 Power connector Connects an AC adapter 7 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a ...

Page 16: ... a headset or a television audio cable Also connects an optional headset microphone This jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices To access this guide from the Start screen type sup...

Page 17: ... The computer shuts off power to the display and other unneeded components Off The computer is off or in Hibernation Hibernation is an energy saving mode that uses the least amount of power Display Component Description 1 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on NOTE The internal display switch is not visible from the outside ...

Page 18: ...less regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region To access this guide from the Start screen type support select the HP Support Assistant app select My computer and then select User guides Top TouchPad Component Description 1 TouchPad zone Moves the on screen pointer and selects or activates items on the screen NOTE Th...

Page 19: ...Hibernation Hibernation is an energy saving mode that uses the least amount of power 2 Mute light Amber Computer sound is off Off Computer sound is on 3 Wireless light On An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on NOTE On some models the wireless light is amber when all wireless devices are off 4 Caps lock light On Caps lock is o...

Page 20: ...nd holding down the power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings see your power options From the Start screen type power select Settings and then select Power Opti...

Page 21: ... key Executes frequently used system functions when pressed in combination with the esc key 3 Windows key Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the Windows key again will return you to the previous screen 4 Action keys Execute frequently used system functions Top 11 ...

Page 22: ...es access to the hard drive bay the wireless LAN WLAN module slot and the memory module slots CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restor...

Page 23: ...formation available when you contact support The service label is located inside the battery bay Regulatory label Provides regulatory information about the computer The regulatory label is located inside the battery bay Wireless certification label or labels Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have b...

Page 24: ... of each other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type h and then select Help and Support Using the wireless controls You can control the wireless devices in your computer using these features Wireless button wireless switch or wireless key referred to in this chapter as the wireless button Operati...

Page 25: ...are To use the WLAN device in your computer you must connect to a WLAN infrastructure provided through a service provider or a public or corporate network Using an Internet service provider When you are setting up Internet access in your home you must establish an account with an Internet service provider ISP To purchase Internet service and a modem contact a local ISP The ISP will help set up the...

Page 26: ...he network so other WLAN devices can pick up unprotected signals Take the following precautions to protect your WLAN Use a firewall A firewall checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types Use wireless encryption Wireless encryption uses secur...

Page 27: ...vices such as the following Computers desktop notebook PDA Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Mouse Bluetooth devices provide peer to peer capability that allows you to set up a PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wired network There are...

Page 28: ... a network wall jack 2 or router NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer 18 Chapter 3 Connecting to a network ...

Page 29: ...sion HD Webcam Records video captures still photographs allows you to video conference and chat online using streaming video From the Start screen type c and then select CyberLink YouCam from the list of applications 3 Internal microphone Records sound 4 USB 2 0 port Connects an optional USB device NOTE For details about different types of USB ports see Using a USB device on page 42 5 Speakers 2 P...

Page 30: ...nitor port Connects an external VGA monitor or projector Using the webcam Your computer has an integrated webcam a powerful social networking tool that allows you to communicate up close with friends and colleagues next door or on the other side of the world With the webcam you can stream video with your instant messaging software capture and share video and take still photos To start the webcam f...

Page 31: ...select the Tutorial app on the sMedio screen To enable media sharing 1 From the Start screen point to the upper right or lower right corner of the display to reveal the charms 2 Select Settings and then click the network status icon 3 Right click the network you are connected to and then select Turn sharing on or off Accessing sMedio 360 Suite From the Start screen select the sMedio 360 Suite app ...

Page 32: ...ter 1 Be sure that your phone and computer are connected to the same home group network 2 On your computer select the sMedio 360 Suite app from the Start screen and then select Media Receiver 3 On your phone open the sMedio TrueLink app tap My Devices and then tap My Mobile 4 Swipe left or right to find your music videos and photos 5 Open the media that you want to share 6 Click the arrow on the t...

Page 33: ...and then click Test You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 From the Start screen type s and then select Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play the recording To confirm or change the audio settings...

Page 34: ...d external device Second screen only View the screen image on the external device only Each time you press f4 the display state changes NOTE For best results especially if you choose the Extend option adjust the screen resolution of the external device From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select...

Page 35: ... the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution Configuring HDMI audio settings HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 From the Windows desktop right click the Speakers icon in the notification ...

Page 36: ... adapter see the manufacturer s instructions To open Intel Wireless Display from the Start screen type w and then select Intel WiDi NOTE Before using the wireless display feature be sure that your wireless device is turned on Managing your audio and video files CyberLink PowerDVD helps you manage and edit your photo and video collections To open CyberLink PowerDVD from the Start screen type c and ...

Page 37: ... configurations click speed and pointer options From the Start screen type c select Control Panel and then select Hardware and Sound Under Devices and Printers select Mouse Using TouchPad gestures A TouchPad allows you to control the pointer on the screen using your fingers TIP Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse NOTE Touch...

Page 38: ...t you want to turn on or off 4 Click Save Tapping To make an on screen selection use the tap function on the TouchPad Point to an item on the screen and then tap one finger on the TouchPad zone to make a selection Double tap an item to open it 28 Chapter 5 Navigating using touch gestures pointing devices and the keyboard ...

Page 39: ...then drag them up down left or right Pinching zooming Pinching and zooming allow you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together Using TouchPad gestures 29 ...

Page 40: ...ct or image Rotate may not be functional for all apps Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings Swipe your finger gently from the right edge to reveal the charms Top edge swipe The top edge swipe allows you to ...

Page 41: ... quickly Swipe your finger gently from the left edge of the TouchPad to switch between them quickly Using the keyboard and mouse The keyboard and mouse allow you to type select items scroll and to perform the same functions as you do using touch gestures The keyboard also allows you to use action keys and hot keys to perform specific functions Using the keyboard and mouse 31 ...

Page 42: ...bination with the appropriate action key CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Description f1 Opens Help and Support which provides tutorials information about the Windows operating system and your computer answers to questions and updates to your computer Help and Support also provides automated troubleshooti...

Page 43: ...bination with the appropriate key to perform the action Shortcut key Key Description Returns you to the Start screen from an open app or the Windows desktop NOTE Pressing the key again returns you to the previous screen c Reveals the charms d Opens the Windows desktop q Opens the All Apps screen tab Switches between open apps NOTE Continue to press this key combination until the app you want is re...

Page 44: ...ey Description Reveals system information fn esc Reveals information about system hardware components and the system BIOS version number 34 Chapter 5 Navigating using touch gestures pointing devices and the keyboard ...

Page 45: ... Hibernation manually you must enable Hibernation using Power Options For more information see Enabling and exiting user initiated hibernation on page 36 CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card NOTE You cannot initia...

Page 46: ...k Require a password recommended NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 5 Click Save changes Using the power meter and power settings The power meter is located on the Window...

Page 47: ...face 2 Slide the battery release latch 1 to release the battery NOTE The battery release latch automatically returns to its original position 3 Pivot the battery 2 upward and remove it from the computer Finding battery information To monitor the status of your battery or if the battery is no longer holding a charge run Battery Check in HP Support Assistant To access battery information from the St...

Page 48: ...tery level Resolving a low battery level when external power is available Connect an AC adapter Connect an optional docking or expansion device Connect an optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the c...

Page 49: ...rnal power with an approved AC adapter or an optional docking expansion device WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions WARNING Do not charge the computer battery while you are onboar...

Page 50: ... the surface temperature of your computer at the optimum level of comfort When HP CoolSense is off the position of the computer is not detected and the performance and fan options remain at the factory setting As a result the surface temperature of the computer may be higher than it would be with HP CoolSense on To turn CoolSense off or on follow these steps From the Start screen type cool select ...

Page 51: ...nt to the upper right or lower right corner of the screen to reveal the charms 3 Click Settings click the Power icon and then click Shut down If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press ctrl alt delete click the Power icon and then select Shut Down Press and hold the power button f...

Page 52: ...s see Connecting to a network on page 14 NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile interface allows you to connect numerous kinds of external devices such as a USB keyboard mouse external drive printer scanner or USB hub...

Page 53: ...responsive system use the following procedure to safely remove the USB device 1 Save your information and close all programs associated with the device 2 From the Windows desktop click the remove hardware icon in the notification area at the far right of the taskbar A message Safely Remove Hardware and Eject Media is revealed Follow the on screen instructions Inserting and removing a digital stora...

Page 54: ... then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 NOTE If the card is not ejected pull the card out of the slot Using optical drives An optical disc drive uses laser light to read or store large amounts of information Some drives can only read information but others can also write burn information onto a blank disc Use these tips for best performan...

Page 55: ...d information many times to the disc Information on the disc can be erased The DVDs can be used in DVD R drives BD a Blu ray Disc holds more information than the other optical discs and they can be used to record rewrite and play back high definition HD video Note the following when using BDs CyberLink PowerDVD is installed on the computer to play BD movies Attempting to play a BD movie simultaneo...

Page 56: ...toPlay dialog box opens It prompts you to select how you want to use the media content Removing an optical disc There are 2 ways to remove a disc depending on whether the disc tray opens normally or not When the disc tray opens normally 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops 46 Chapter 7 Managing and sharing infor...

Page 57: ...ray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case When the disc tray fails to open normally 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the tray is released and then pull out the tray 2 until it stops Using optical drives 47 ...

Page 58: ... with each other NOTE When a disc like a DVD movie or game is copy protected it cannot be shared To share folders or libraries on the same network 1 From the Windows desktop open File Explorer 2 Click the Share tab on the Libraries window and then click Specific people 3 Type a name in the File Sharing box and then click Add 4 Click Share and then follow the on screen instructions To share informa...

Page 59: ...ar right of the taskbar 2 Select Open Network and Sharing Center 3 Under View your active networks select an active network 4 Select Change advanced sharing settings to set sharing options for privacy network discovery file and printer sharing or other network options Using optical drives 49 ...

Page 60: ...rface of the drive Do not touch the connector pins on a removable drive or on the computer Do not use excessive force when inserting a drive into a drive bay When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the packa...

Page 61: ...rive CAUTION Drives are fragile computer components that must be handled with care Do not drop a drive place items on it or expose it to liquids or temperature or humidity extremes See Handling drives on page 50 for specific precautions when handling drives CAUTION To prevent information loss or an unresponsive system Before removing or installing a drive shut down the computer If you are unsure w...

Page 62: ...d drive 1 Remove the 2 hard drive screws 1 and then disconnect the hard drive cable 2 2 Lift up the tab 1 and then pull the hard drive 2 out of the hard drive bay NOTE After removing the hard drive from the computer you must remove the hard drive bracket to access the hard drive itself 3 Remove the 4 screws 1 from the hard drive 4 Remove the hard drive bracket 2 from the hard drive 52 Chapter 8 Ma...

Page 63: ... Help Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive means data on your drive is not contiguous sequential and because of this the hard drive works harder to locate files thus slowing down the computer Disk Defragmenter consolidates or physically reorganizes the fragmented files and folders on the hard drive so that the s...

Page 64: ...bottom of the computer under the service door The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory module slots WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage e...

Page 65: ... removal place it in an electrostatic safe container 8 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartmen...

Page 66: ...k well with the most recent gaming software Without the latest driver you would not be getting the most out of your equipment Go to http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifications when they become available Cleaning your computer Cleaning your computer and external devices helps keep them in good work...

Page 67: ...keyboard A vacuum cleaner can deposit household debris on the keyboard surface Traveling with or shipping your computer If you have to travel with or ship your computer here are some tips to keep in mind to keep your equipment safe Prepare the computer for traveling or shipping Back up your information to an external drive Remove all discs and all external media cards such as digital storage cards...

Page 68: ...mputer before you turn it on If you are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary WARNING To reduce the risk of electric shock fire or damage to the e...

Page 69: ...cters that you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use...

Page 70: ...you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not revealed as it is set entered changed or deleted To set change or delete an administrator or power on password in Setup Utility BIOS 1 To start Setup Utility BIOS turn on or restart the computer quickly press esc ...

Page 71: ... your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Installing software updates HP Microsoft Windows and third party software installed on your computer should be regularly updated to co...

Page 72: ...ge 66 Using an optional security cable lock A security cable lock which is purchased separately is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look s...

Page 73: ...dated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently...

Page 74: ...b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consult the network administrator before installing any so...

Page 75: ...puter quickly press esc and then press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test while it is running press esc Using System Diagnostics 65 ...

Page 76: ...ftware but not other software applications Factory Reset Restores the computer to its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 67 2 As you add hardware and software programs create system restore points A syst...

Page 77: ...ompatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can obtain recovery discs for your computer from the HP website For ...

Page 78: ...rom the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 69 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and reinstall Windows For more information see Remove everything and reinstall Windows o...

Page 79: ...of the screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting your files select Get started and then follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process described...

Page 80: ... either download the software from the manufacturer s website or reinstall the software from the media provided by the manufacturer Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues HP Recovery media must be used if the computer hard drive fails To use the Factory Reset or System Recovery options you must use HP Recovery media If the HP Recovery medi...

Page 81: ...IOS where the computer looks for startup information You can change the selection for an optical drive or a USB flash drive To change the boot order 1 Insert the HP Recovery media you created 2 Restart the computer quickly press esc and then press f9 for boot options 3 Select the optical drive or USB flash drive you want to boot from 4 Follow the on screen instructions Removing the HP Recovery par...

Page 82: ...erating voltage and current varies by platform Input power Rating Operating voltage and current 19 5 V dc 3 33 A 65 W 19 5 V dc 4 62 A 90 W DC plug of external HP power supply NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage and current can be found on the system regulatory label Operating environme...

Page 83: ... or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touch...

Page 84: ...leaning your computer 56 components bottom 12 display 7 left side 6 right side 5 top 8 computer reset 69 computer traveling 38 configuring audio for HDMI 25 connecting to a WLAN 16 connector power 5 corporate WLAN connection 16 critical battery level 38 critical security updates installing 61 CyberLink PowerDVD 26 D deleted files restoring 68 digital card inserting 43 Disk Cleanup software 54 Disk...

Page 85: ... 72 optical disc inserting 45 removing 46 optical drive eject button identifying 5 optical drive identifying 5 original system recovery 70 P passwords Setup Utility BIOS 60 Windows 60 pinching TouchPad gesture 29 ports external monitor 6 20 24 HDMI 6 20 24 Intel Wireless Display 26 Intel Wireless Music 26 USB 2 0 5 19 USB 3 0 6 20 VGA 24 power battery 37 power button identifying 10 power connector...

Page 86: ...uter 40 U unresponsive system 40 USB 2 0 ports identifying 5 19 USB 3 0 ports identifying 6 20 USB cable connecting 42 USB devices connecting 42 description 42 removing 43 USB hubs 42 using external AC power 39 using passwords 59 V vents identifying 6 12 VGA port connecting 24 video 23 W webcam identifying 19 using 20 webcam light identifying 7 19 Windows backup 67 File History 67 68 Refresh 68 69...

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