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HP Nw9440 - Compaq Mobile Workstation, Maintenance And Service Manual

The HP Nw9440 - Compaq Mobile Workstation is a powerful and efficient device designed to meet your professional computing needs. To maximize your usage, we offer a comprehensive Supplementary Manual that you can easily download for free from our website, allowing you to unlock the device's full potential.

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Troubleshooting

Maintenance and Service Guide

2–25

Flowchart 2.15—No Audio, Part 1

No audio.

N

Computer in

docking device

(if applicable)?

Internal

audio?

Audio?

Done

Undock

Audio?

Done

Turn up audio

internally or

externally.

Go to

“Flowchart 

2.16—No Audio, 

Part 2.”

Go to

“Flowchart 

2.17—Nonfunctioning 

Device.”

Y

Y

Y

Y

N

N

N

Go to

“Flowchart 

2.16—No Audio, 

Part 2.”

Replace

the

docking device.

Summary of Contents for Nw9440 - Compaq Mobile Workstation

Page 1: ...art Number 412725 002 June 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures ...

Page 2: ...s a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein ...

Page 3: ...ption 1 1 Features 1 2 1 2 Resetting the Computer 1 4 1 3 Power Management 1 5 1 4 External Components 1 6 1 5 Design Overview 1 22 2 Troubleshooting 2 1 Computer Setup 2 1 Computer Setup Defaults 2 3 Computer Setup Menus 2 4 2 2 Troubleshooting Flowcharts 2 10 ...

Page 4: ...evices 3 20 3 7 Miscellaneous Not Illustrated 3 21 3 8 Sequential Part Number Listing 3 24 4 Removal and Replacement Preliminaries 4 1 Tools Required 4 1 4 2 Service Considerations 4 2 Plastic Parts 4 2 Cables and Connectors 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 Workstation Precautions 4 6 4 7 Gr...

Page 5: ... 8 Mini Card Module 5 14 5 9 RTC Battery 5 17 5 10 Optical Drive 5 18 5 11 Keyboard 5 20 5 12 Internal Memory Module 5 24 5 13 TouchPad 5 26 5 14 Modem Module 5 30 5 15 Switch Cover 5 32 5 16 LED Board 5 34 5 17 Fan Assembly 5 35 5 18 Processor Heat Sink 5 36 5 19 Processor 5 38 5 20 Video Board Heat Sink 5 40 5 21 Video Board 5 44 5 22 Display Assembly 5 46 5 23 Top Cover 5 63 5 24 Speaker 5 66 5...

Page 6: ...vi Maintenance and Service Guide Contents 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index ...

Page 7: ... 1 Product Description The HP Compaq nw9440 Notebook PC and HP Compaq nx9420 Notebook PC offer advanced modularity Intel Core Duo processors and extensive multimedia support HP Compaq nw9440 Notebook PC and HP Compaq nx9420 Notebook PC ...

Page 8: ...Glare 17 0 inch WXGA WVA TFT 1440 900 with over 16 8 million colors with AntiGlare 17 0 inch WSXGA WVA TFT 1680 1050 with over 16 8 million colors with BrightView 100 80 and 60 GB high capacity hard drive varying by computer model 256 MB DDR2 synchronous DRAM SDRAM at 533 MHz and 667 MHz expandable to 4 0 GB Microsoft Windows XP Professional Full size Windows keyboard with numeric keypad TouchPad ...

Page 9: ...d 90 watt AC adapters with 3 wire power cord varying by computer model 8 cell Li Ion battery pack Stereo speakers Volume up volume mute and volume down buttons Support for the following optical drives DVD RW and CD RW Combo Drive DVD CD RW Combo Drive DVD ROM drive Connectors Audio out headphone Audio in microphone Four Universal Serial Bus USB v 2 0 SmartPower External monitor RJ 11 modem RJ 45 n...

Page 10: ...to Section 5 3 Preparing the Computer for Disassembly for more information 2 Remove the real time clock RTC battery refer to Section 5 9 RTC Battery for more information on removing and replacing the RTC battery 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any battery packs at this time 6 Turn on the compute...

Page 11: ...t extend battery operating time and conserve power The computer supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power button Advanced Configuration and Power Management ACPM compliance ...

Page 12: ...nents Table 1 1 Front Components Item Component Function 1 Wireless light On An integrated wireless device such as a wireless local area network LAN device and or a Bluetooth device is turned on 2 Power light On The computer is on Blinking The computer is in standby Blinking rapidly An AC adapter with a higher power rating should be connected Off The computer is off or in hibernation ...

Page 13: ...e light is turned off when all batteries in the computer are fully charged If the computer is not connected to an external power source the light is turned off until the battery reaches a low battery condition 4 Drive light Blinking The hard drive or optical drive is being accessed 5 Display release latch Opens the computer 6 Stereo speakers 2 Produce stereo sound 7 Digital Media Slot Supports 7 o...

Page 14: ...1 8 Maintenance and Service Guide Product Description The external components on the right side of the computer are shown below and described in Table 1 2 Right Side Components ...

Page 15: ... as a television or VCR 2 Audio in microphone jack Connects an optional monaural microphone 3 USB ports 2 Connect USB 1 1 and 2 0 compliant devices to the computer using a standard USB cable or connect an optional External MultiBay II to the computer The MultiBay II must also be connected to an external power source 4 Optical drive Supports an optical disc The type of optical drive varies by model...

Page 16: ... or a soft surface such as pillows thick rugs or clothing to block airflow 2 Smart Adaptor power connector Connects an AC adapter or an optional power adapter 3 External monitor port Connects an optional VGA external monitor or projector 4 S Video out jack Connects an optional S Video device such as a television VCR camcorder projector or video capture card 5 USB ports 2 Connect USB 1 1 and 2 0 co...

Page 17: ...ptional 1394a device such as a scanner digital camera or digital camcorder 7 Smart card slot Supports optional smart cards 8 PC Card slot Supports optional Type I Type II or Type III 32 bit CardBus or 16 bit PC Cards Table 1 3 Left Side Components Continued Item Component Function ...

Page 18: ...1 12 Maintenance and Service Guide Product Description The external components on the rear panel of the computer are shown below and described in Table 1 4 Rear Panel Components ...

Page 19: ... designed to act as deterrents These deterrents may not prevent a product from being mishandled or stolen 2 Battery bay Holds a battery pack 3 Exhaust vent Provides airflow to cool internal components Ä To prevent overheating do not obstruct vents Do not allow a hard surface such as a printer or a soft surface such as pillows thick rugs or clothing to block airflow 4 RJ 11 modem jack Connects the ...

Page 20: ...1 14 Maintenance and Service Guide Product Description The standard keyboard components of the computer are shown below and described in Table 1 5 Standard Keyboard Components ...

Page 21: ...aps lock light 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key In Windows displays the Windows Start menu 5 Windows applications key In Windows displays a shortcut menu for items beneath the pointer 6 Arrow keys Moves the cursor around the screen 7 Keypad keys 16 In Windows can be used like the keys on an external...

Page 22: ...king rapidly An AC adapter with a higher power rating should be connected Off The computer is off or in hibernation Power button When the computer is Off press to turn on the computer On briefly press to initiate hibernation In standby briefly press to resume from standby In hibernation briefly press to restore from hibernation If the system has stopped responding and Windows shutdown procedures c...

Page 23: ...ly used software solutions Presentation mode button Turns on Presentation mode QuickLaunch Calculator button Opens the Microsoft Windows calculator This button can also be reassigned to an Internet or network destination or to any software application or data file When you press the QuickLaunch calculator button num lock is enabled 4 Caps lock light On caps lock is on 5 Num lock light On num lock ...

Page 24: ...1 18 Maintenance and Service Guide Product Description The computer pointing device components shown below and described in Table 1 7 Pointing Device Components ...

Page 25: ...ddle and right buttons on an external mouse 3 TouchPad Moves the pointer and selects or activates items on the screen Can be set to perform other mouse functions such as scrolling selecting and double clicking 4 Fingerprint reader select models only Allows a fingerprint logon to Windows instead of using a password 5 TouchPad buttons 2 or 3 buttons varying by computer model Function like the left m...

Page 26: ...s Table 1 8 Bottom Components Item Component Function 1 Primary battery bay Holds the primary battery pack 2 Primary battery locking latch Secures the primary battery pack into the battery bay 3 Docking connector Connects the computer to an optional docking device 4 Accessory battery connector Connects an optional HP Ultra Capacity Battery or HP Extended Life Battery ...

Page 27: ... wireless devices in your country If you install a device and then receive a warning message remove the device to restore computer functionality Then contact Customer Care 6 Hard drive bay Holds the primary hard drive 7 Primary battery release latch Releases the primary battery pack from the battery bay 8 Exhaust vents Provides airflow to cool internal components Ä To prevent overheating do not ob...

Page 28: ...ad Memory modules Mini Card module PC Card ÄCAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to be turned on automatically when high temperature conditions exist These conditions are affected by high external ...

Page 29: ...cement or printed wiring board modification may void any warranty or exchange allowances 2 1 Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load Some of the Computer Setup menu items listed in this guide may not be supported by your computer Pointing devices are not supported in Computer Setup You must us...

Page 30: ...e open dialog boxes and return to the main Computer Setup screen esc 2 Select the Files Security Diagnostics or System Configuration menu 3 To exit Computer Setup choose one of the following methods To exit Computer Setup without saving your preferences use the arrow keys to select File Ignore Changes and Exit Then follow the instructions on the screen To save your preferences and exit Computer Se...

Page 31: ...gation information press f1 To close open dialog boxes and return to the main Computer Setup screen esc 2 Use the arrow keys to select File Restore defaults and then press enter 3 When the confirmation dialog box opens press f10 4 Select the Restore defaults check box and then press enter 5 To confirm the restoration press f10 6 To save your preferences and exit Computer Setup use the arrow keys t...

Page 32: ... View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Restore defaults Replace the configuration settings in Computer Setup with factory default settings Password and security settings are not changed when you restore the factory default settings Ignore changes and exit Cancel changes entered during the current session The...

Page 33: ...ings are accessible only when you enter Computer Setup by turning on not restarting the computer Smart Card security Enable disable support for smart card and Java Card power on authentication Power on authentication for smart cards is supported only on computers with optional smart card readers TPM Embedded Security Enable disable support for TPM Trusted Platform Module Embedded Security which pr...

Page 34: ...ns the Disk Sanitizer erase cycle once Optimum Runs the Disk Sanitizer erase cycle 3 times Custom Allows you to select the desired number of Disk Sanitizer erase cycles from a list Ä If you run Disk Sanitizer the data on the primary hard drive is destroyed permanently Table 2 3 Diagnostics Menu Select To Do This Memory Check Run a comprehensive check on system memory Hard Drive Self Test options R...

Page 35: ... the Computer Setup language Boot options Set f9 f10 and f12 delay when starting up Enable disable CD ROM boot Enable disable Floppy boot Enable disable internal network adapter boot and set the boot mode PXE or RPL Enable disable MultiBoot which sets a boot order that can include most boot devices in the system Set the boot order ...

Page 36: ...g a hard drive diskette drive diskette or optical drive connected by a USB port to the computer or to an optional docking device select models only Automatic disable Intel SpeedStep Technology Select a parallel port mode EPP Enhanced Parallel Port standard bidirectional or ECP Enhanced Capabilities Port Enable disable BIOS DMA data transfers select models only Enable disable the system fan when co...

Page 37: ... switches to a WLAN when a LAN is either unavailable or disconnected Enable disable Wake on LAN from Off Enable disable the ambient light sensor Port Options Enable disable the serial port Enable disable the parallel port Enable disable the flash media reader Enable disable the USB port Ä Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator ...

Page 38: ...rt 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive 2 14 Flowchart 2 14 No OS Loading Optical Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowch...

Page 39: ...ing device working Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 2 No Power Part 1 Go to Flowchart 2 6 No Video Part 1 All drives working Y Y Y Y Y Y Y Y N N N N N End N N N Go to Flowchart 2 9 NoOperating System OS Loading Go to Flowchart 2 15 No Audio Part 1 Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Check LED board speaker con...

Page 40: ... power Power up in docking device Power up on battery power Power up in docking device Done Reset power Reset power Power up on AC power N Y Y N N Y N N Y Y Y N 1 On select computer models there is a separate reset button 2 On select computer models the computer can be reset using the standby switch and either the lid switch or the main power switch NOTES Go to Flowchart 2 4 No Power Part 3 Go to ...

Page 41: ...from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Done N Y Power on Check battery pack by recharging it moving it to another computer Power on Done Y Replace power supply if applicable N Power on Done Y N Go to Flowchart 2 4 No Power Part 3 ...

Page 42: ...seat AC adapter in computer and at power source Internal or external AC adapter Done Done Done Done Power on Power on Power on Plug directly into AC outlet Power LED on Power outlet active Try different outlet Replace external AC adapter Replace power cord Y N Y Y Y Y N N N N External Internal Go to Flowchart 2 5 No Power Part 4 ...

Page 43: ...boards and replace damaged items Open computer Loose or damaged parts Y Close computer and retest Power on Done N Replace the following items if applicable Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components ...

Page 44: ...ay 3 System board Internal or external display Adjust brightness Video OK Done Docking Device Internal Stand alone External Adjust brightness Video OK Done Y Press lid switch to ensure operation Video OK Done Y N Video OK Done Done N Check for bent pins on cable Try another display Internal and external video OK Replace system board Y Y N N NOTE To change from internal to external display use the ...

Page 45: ...ss Video OK Video OK Done Done Check that computer is properly seated in docking device for bent pins on cable and for monitor connection Go to A in Flowchart 2 6 No Video Part 1 Check brightness of external monitor Try another external monitor Internal and external video OK Go to Flowchart 2 8 Nonfunctioning Docking Device if applicable Y Y Y N N N Remove computer from docking device if connected...

Page 46: ...d in docking device and power outlet N Test replacement docking device with new computer Check voltage setting on docking device Reset monitor cable connector at docking device Reinstall computer into docking device Docking device operating Docking device operating Replace docking device Done Done Y Nonfunctioning docking device ...

Page 47: ...g device and power outlet No OS loading NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from CD ROM or DVD ROM drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Con...

Page 48: ...drive Nonsystem disk message Go to Flowchart 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Done Boot from CD Go to Flowchart 2 13 No OS Loading Diskette Drive Boot from hard drive Boot from diskette Change boot priority through the Setup Utility and reboot Boot from hard drive Y Y Y Y Y N N N N N Check the Setup utility for correct booting order ...

Page 49: ... Go to Flowchart 2 13 No OS Loading Diskette Drive Format hard drive and bring to a bootable C prompt Create partition and then format hard drive to bootable C prompt Boot from diskette drive Remove diskette and reboot Y N Boot from hard drive Y N Y N Hard drive accessible Y N Hard drive accessible Done Run FDISK Y N Hard drive partitioned Hard drive formatted Y N Y N Computer booted Done Y N Go t...

Page 50: ... Loading Hard Drive Part 2 Clean virus Done N Install OS and reboot Virus on hard drive OS loading from hard drive Y N Y N Y N Diagnostics on diskette Replace hard drive Run diagnostics and follow recommendations Run SCANDISK and check for bad sectors Can bad sectors be fixed Replace hard drive Y N Y N Fix bad sectors Boot from hard drive Replace hard drive Done ...

Page 51: ...mputer Check diskette for system files Try different diskette 1 Replace diskette drive 2 Replace system board Nonsystem disk error OS loading Boot from another device Enable drive and cold boot computer Is diskette drive boot order correct Change boot priority using the Setup Utility Go to Flowchart 2 17 Nonfunc tioning Device Diskette drive enabled in the Setup Utility Go to Flowchart 2 17 Nonfun...

Page 52: ...and reboot computer Go to Flowchart 2 17 Nonfunctioning Device Go to Flowchart 2 17 Nonfunctioning Device Install bootable disc Boots from CD or DVD Boots from CD or DVD Try another bootable disc Booting from another device Booting order correct Correct boot order using the Setup Utility Done Reseat drive Y Y Y Y Y N N N N N Reset the computer Refer to Section 1 2 Resetting the Computer for instru...

Page 53: ...udio N Computer in docking device if applicable Internal audio Audio Done Undock Audio Done Turn up audio internally or externally Go to Flowchart 2 16 No Audio Part 2 Go to Flowchart 2 17 Nonfunctioning Device Y Y Y Y N N N Go to Flowchart 2 16 No Audio Part 2 Replace the docking device ...

Page 54: ...load audio drivers Audio driver in OS configured Audio Y Y Y N N N Correct drivers for application Connect to external speaker Load drivers and set configuration in OS Audio Done Replace audio board and speaker connections in computer if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board ...

Page 55: ...t cables and plugs for bent or broken pins or other damage Reseat device Clear CMOS Done Fix or replace broken item Nonfunctioning device Reattach device Close computer plug in power and reboot Device boots properly Go to Flowchart 2 9 No Operating System OS Loading Device boots properly Replace hard drive Replace diskette drive Replace NIC If integrated NIC replace system board Y N Y N ...

Page 56: ...functioning Keyboard Y N OK Keyboard not operating properly External device works Replace system board Replace system board Connect computer to good external keyboard Reseat internal keyboard connector if applicable Replace internal keyboard or cable OK Y N Y N Done Done ...

Page 57: ...ng Device Y N OK Pointing device not operating properly External device works Replace system board Replace system board Connect computer to good external pointing device Reseat internal pointing device connector if applicable Replace internal pointing device or cable OK Y N Y N Done Done ...

Page 58: ...puter and open No network or modem connection N Done Digital line Network or modem jack active Replace jack or have jack activated Connect to nondigital line NIC modem configured in OS Reload drivers and reconfigure Reseat NIC modem if applicable Replace the NIC modem if applicable Replace system board OK OK Done N N N N Y Y Y Y ...

Page 59: ...apter provides an illustrated parts breakdown and a reference for spare part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial Number Location ...

Page 60: ...3 2 Maintenance and Service Guide Illustrated Parts Catalog 3 2 Computer Major Components Computer Major Components ...

Page 61: ... with pointing stick includes pointing stick cable For use in Brazil The Czech Republic Denmark France French Canada Germany Greece Hungary Iceland Internationally Israel Italy Japan Korea Latin America Norway 409913 201 409913 221 409913 081 409913 051 409913 121 409913 041 409913 151 409913 211 409913 DD1 409913 021 409913 BB1 409913 061 409913 291 409913 AD1 409913 161 409913 091 The People s R...

Page 62: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 63: ...51 409911 121 409911 041 409911 151 409911 211 409911 DD1 409911 021 409911 BB1 409911 061 409911 291 409911 AD1 409911 161 409911 091 The People s Republic of China Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Thailand Turkey The United Kingdom The United States 409911 AA1 409911 131 409911 251 409911 171 409911 231 409911 BA1 409911 071 409911 B71 409911 111 409911 281...

Page 64: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 65: ...hPad buttons for use with keyboards without pointing stick 409955 001 Plastics Kit 409944 001 9a 9b 9c Includes PC Card slot space saver Memory Mini Card module cover includes 3 captive screws Hard drive cover includes 2 captive screws Not illustrated computer feet 7 10 USB audio board includes audio board cable and USB board cable 409968 001 11 Video board heat sinks include thermal pads For use ...

Page 66: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 67: ...rd 409979 001 19 RTC battery 409953 001 20 Base enclosure 409942 001 21 Memory modules 1 DIMM PC2 5300 2048 MB 1024 MB 512 MB 256 MB 409967 001 409966 001 409965 001 409964 001 PC2 4200 2048 MB 1024 MB 512 MB 256 MB 409963 001 409962 001 409961 001 409960 001 22 Optical drives include bezel and optical drive bracket DVD RW and CD RW Double Layer Combo Drive with LightScribe DVD RW and CD RW Double...

Page 68: ...3 10 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 69: ...07107 291 802 11b g LJ WLAN module for use in North America 407108 001 802 11b g LJ WLAN module for use in the countries listed below These countries are categorized as the rest of the world ROW 407108 002 China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 802 11b g LJ WLAN module for use in Japan 407108 291 802 11a b g GL WLAN module for use in the countries listed bel...

Page 70: ...3 12 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 71: ...a Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 802 11a b g GL WLAN module for use in the countries liste...

Page 72: ...3 14 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...

Page 73: ...pare Part Number 23 Mini Card modules Continued 802 11b g GL WLAN module for use in the following countries 409250 004 Israel Jordan Kuwait Thailand United Arab Emirates Ukraine 24 Hard drives 7200 rpm 100 GB 80 GB 409983 001 409991 001 5400 rpm 100 GB 80 GB 60 GB 409982 001 409981 001 409980 001 25 Battery pack 8 cell 4 8 AH 398682 001 ...

Page 74: ...3 16 Maintenance and Service Guide Illustrated Parts Catalog 3 3 Display Assembly Components ...

Page 75: ...y panels 17 0 inch WUXGA WVA with AntiGlare 17 0 inch WSXGA WVA with AntiGlare 17 0 inch WXGA WVA with AntiGlare 17 0 inch WSXGA WVA with BrightView 409978 001 409976 001 409974 001 409989 001 4 Wireless Antenna Kit 409931 001 5 Display Inverter 409933 001 6 Display enclosure 409939 001 Not illustrated Display Bracket Kit includes top middle and bottom brackets Display Cable Kit Display Screw Kit ...

Page 76: ...tics Kit Spare Part Number Information Item Description Spare Part Number Plastics Kit Includes 409944 001 1 Hard drive cover includes 2 captive screws captured by C clips 2 Memory Mini Card module cover includes 3 captive screws captured by C clips 3 Computer feet 7 4 PC Card slot space saver ...

Page 77: ...uide 3 19 3 5 Cable Kit Table 3 4 Cable Kit Spare Part Number Information Item Description Spare Part Number Cable Kit Includes 409990 001 1 Bluetooth module cable 2 USB audio board cable 3 Modem cable 4 Network cable 5 TouchPad cable 6 Microphone cable ...

Page 78: ...r 1 Hard drives include frame and connector 7200 rpm 100 GB 80 GB 409983 001 409991 001 5400 rpm 100 GB 80 GB 60 GB 409982 001 409981 001 409980 001 2 Optical drives include bezel DVD RW and CD RW Double Layer Combo Drive with LightScribe DVD RW and CD RW Double Layer Combo Drive 2X Max DVD CD RW Combo Drive 8X Max DVD CD RW Combo Drive 409987 001 409986 001 409985 001 409984 001 ...

Page 79: ...C AC adapter 391174 001 90 watt PFC AC adapter 391173 001 90 watt non PFC AC adapter 409992 001 External MultiBay II 366143 001 External MultiBay II power cable and stand 366144 001 HP Extended Life Battery 367456 001 HP Docking Station 374803 001 HP Docking Station Miscellaneous Plastics Kit 380089 001 Label Kit 409934 001 MultiBay 8X DVD ROM Drive 373314 001 MultiBay 24X DVD CD RW Combo Drive 37...

Page 80: ...50055 031 For use in Italy 350055 061 For use in Denmark 350055 081 For use in Brazil 350055 201 For use in Japan 350055 291 For use in the People s Republic of China 350055 AA1 For use in Korea 350055 AD1 For use in Israel 350055 BB1 For use in Switzerland 350055 BG1 For use in French Canada 350055 DB1 Table 3 6 Miscellaneous Not Illustrated Spare Part Information Continued Description Spare Part...

Page 81: ...5 001 Hex socket HM5 0 9 0 screw lock Phillips PM3 0 3 0 screw Phillips PM2 5 17 0 screw Phillips PM2 5 13 0 spring loaded screw Phillips PM2 5 7 0 screw Phillips PM2 5 4 0 screw Phillips PM2 0 6 0 screw Phillips PM2 0 4 0 screw Torx8 T8M2 5 19 0 screw Torx8 T8M2 5 9 0 screw Torx8 T8M2 5 7 0 screw Torx8 T8M2 5 4 0 screw Table 3 6 Miscellaneous Not Illustrated Spare Part Information Continued Descr...

Page 82: ...cord for use in the United Kingdom 350055 081 Power cord for use in Denmark 350055 201 Power cord for use in Brazil 350055 291 Power cord for use in Japan 350055 AA1 Power cord for use in the People s Republic of China 350055 AD1 Power cord for use in Korea 350055 BB1 Power cord for use in Israel 350055 BG1 Power cord for use in Switzerland 350055 DB1 Power cord for use in French Canada 366143 001...

Page 83: ...N module for use in Japan 407108 001 802 11b g LJ WLAN module for use in North America 407108 002 802 11b g LJ WLAN Mini Card module for use in the ROW countries listed below China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 407108 291 802 11b g LJ WLAN module for use in Japan 407576 001 802 11a b g GL WLAN module for use in the MOW1 countries listed below Antigua Barb...

Page 84: ...Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 407576 003 802 11a b g GL WLAN Mini Card module for use in the ROW countries listed below China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 407576 291 802 11a b g GL WLAN Mini Card module for use in Japan 407576 AD1 802 11b g GL WLAN module for use in K...

Page 85: ...9911 081 Keyboard without pointing stick for use in Denmark includes pointing stick cable 409911 091 Keyboard without pointing stick for use in Norway includes pointing stick cable 409911 111 Keyboard without pointing stick for use in Switzerland includes pointing stick cable 409911 121 Keyboard without pointing stick for use in French Canada includes pointing stick cable 409911 131 Keyboard witho...

Page 86: ... 281 Keyboard without pointing stick for use in Thailand includes Pointing Stick cable 409911 291 Keyboard without pointing stick for use in Japan includes pointing stick cable 409911 AA1 Keyboard without pointing stick for use in the People s Republic of China includes pointing stick cable 409911 AD1 Keyboard without pointing stick for use in Korea includes pointing stick cable 409911 B71 Keyboar...

Page 87: ...tick cable 409913 071 Keyboard with pointing stick for use in Spain includes pointing stick cable 409913 081 Keyboard with pointing stick for use in Denmark includes pointing stick cable 409913 091 Keyboard with pointing stick for use in Norway includes pointing stick cable 409913 111 Keyboard with pointing stick for use in Switzerland includes pointing stick cable 409913 121 Keyboard with pointin...

Page 88: ...ble 409913 251 Keyboard with pointing stick for use in Russia includes pointing stick cable 409913 281 Keyboard with pointing stick for use in Thailand includes pointing stick cable 409913 291 Keyboard with pointing stick for use in Japan includes pointing stick cable 409913 AA1 Keyboard with pointing stick for use in the People s Republic of China includes pointing stick cable 409913 AD1 Keyboard...

Page 89: ...ottom brackets 409937 001 Display Hinge Kit 409938 001 Display Cable Kit 409939 001 Display enclosure 409940 001 Display Screw Kit 409941 001 Modem module 409942 001 Base enclosure 409943 001 PC Card smart card assembly 409944 001 Plastics Kit 409945 001 Screw Kit 409946 001 Fan assembly 409947 001 Speaker 409948 001 Switch cover 409949 001 Processor heat sink includes thermal paste 409950 001 Vid...

Page 90: ...keyboards without pointing stick 409956 001 Top cover with 3 pointing stick buttons and 3 TouchPad buttons for use with keyboards with pointing stick 409957 001 LED board includes LED board cable 409979 001 Video board 409959 001 System board 409960 001 1 DIMM PC2 4200 256 MB memory module 409961 001 1 DIMM PC2 4200 512 MB memory module 409962 001 1 DIMM PC2 4200 1024 MB memory module 409963 001 1...

Page 91: ...rs and cables 409974 001 17 0 inch WXGA WVA display panel with AntiGlare 409975 001 17 0 inch WSXGA WVA display assembly with AntiGlare includes wireless antenna transceivers and cables 409976 001 17 0 inch WSXGA WVA display panel with AntiGlare 409977 001 17 0 inch WUXGA WVA display assembly with AntiGlare includes wireless antenna transceivers and cables 409978 001 17 0 inch WUXGA WVA display pa...

Page 92: ...racket 409989 001 17 0 inch WSXGA WVA display assembly with BrightView includes wireless antenna transceivers and cables 409988 001 17 0 inch WSXGA WVA display panel with BrightView 409990 001 Cable Kit 409991 001 7200 rpm 80 GB hard drive 409992 001 90 watt non PFC AC adapter 409993 001 Bluetooth module includes Bluetooth module cable 413489 001 Video board heat sink for use with G71 video board ...

Page 93: ...al and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures Magnetic screwdriver Phillips P0 and P1 screwdrivers Torx8 screwdriver 5 0 mm socket for video board screw locks Flat bladed screwdriver Tool kit includes connector removal tool loopback plugs and case utility tool ...

Page 94: ...rts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors ÄCAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during ...

Page 95: ... that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive ...

Page 96: ...ases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughou...

Page 97: ...parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and ro...

Page 98: ...ipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these item...

Page 99: ... workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Ant...

Page 100: ... across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V A product can be degraded by as littl...

Page 101: ...loosened when servicing the computer Make special note of each screw and screw lock size and location during removal and replacement Refer to Appendix A Screw Listing for detailed information on screw and screw lock sizes locations and usage 5 1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of th...

Page 102: ...ned to remove the hard drive 4 to disassemble the hard drive 6 5 Computer Feet 0 6 6 Bluetooth Module 0 6 7 External Memory Module 3 loosened to remove the memory Mini PCI module compartment cover 6 8 Mini Card Module 2 Å To prevent an unresponsive system and the display of a warning message install only a Mini Card device authorized for use in your computer by the governmental agency that regulat...

Page 103: ...ule 2 6 15 Switch Cover 4 6 16 LED Board 5 6 17 Fan Assembly 2 6 18 Processor Heat Sink 4 loosened 6 19 Processor 1 loosened 6 20 Video Board Heat Sink 4 loosened 2 removed 6 21 Video Board 2 screw locks 6 22 Display Assembly Display bezel Display panel Ambient light sensor board Display inverter Display hinges 8 8 8 1 1 8 6 23 Top Cover 16 6 24 Speaker 0 6 25 System Board 1 6 26 USB Audio Board 0...

Page 104: ...nsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord 4 Remove the battery pack by following these steps a Turn the computer upside down with the rear panel toward you Battery Pack Spare Part Number Information 8 cell 4 8 Ah battery pack 3986...

Page 105: ...ld the battery pack locking latch 1 to the right The battery pack disengages from the computer c Slide the battery pack release latch 2 to the right d Slide the battery pack 3 straight back and remove it Removing the Battery Pack Reverse the above procedure to install the battery pack ...

Page 106: ...5 4 Hard Drive 1 Prepare the computer for disassembly refer to Section 5 3 2 Position the computer with the front toward you Hard Drive Spare Part Number Information 7200 rpm 100 GB 80 GB 409983 001 409991 001 5400 rpm 100 GB 80 GB 60 GB 409982 001 409981 001 409980 001 ...

Page 107: ...illips PM2 5 17 0 screws 1 that secure the hard drive cover to the computer 4 Lift the right side of the hard drive cover 2 and swing it to the left 5 Remove the hard drive cover The hard drive cover is included in the Plastics Kit spare part number 409944 001 Removing the Hard Drive Cover ...

Page 108: ... 6 Loosen the Phillips PM2 5 13 0 spring loaded hard drive retention screw 1 7 Grasp the mylar tab 2 on the hard drive and slide the hard drive to the left 3 to disconnect it from the system board 8 Remove the hard drive 4 from the hard drive bay Removing the Hard Drive ...

Page 109: ...e 5 9 9 Remove the four Phillips PM3 0 3 0 hard drive frame screws 1 from each side of the hard drive 10 Lift the frame 2 straight up to remove it from the hard drive Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive ...

Page 110: ...and Service Guide Removal and Replacement Procedures 5 5 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Plastics Kit spare part number 409944 001 Replacing the Computer Feet ...

Page 111: ...5 4 3 Slide the Bluetooth module 1 out of the clip in the hard drive compartment 4 Remove the Bluetooth module 2 from the hard drive 5 Disconnect the Bluetooth module cable 3 from the module Removing the Bluetooth Module Reverse the above procedure to install a Bluetooth module Bluetooth Module Spare Part Number Information Bluetooth module includes Bluetooth module cable 409993 001 ...

Page 112: ...the computer 4 Lift the rear edge of the cover 2 up and swing it toward you 5 Remove the memory Mini Card module compartment cover The memory Mini Card module compartment cover is included in the Plastics Kit spare part number 409944 001 Removing the Memory Mini Card Module Compartment Cover Memory Module Spare Part Number Information 1 DIMM PC2 5300 2048 MB 1024 MB 512 MB 256 MB 409967 001 409966...

Page 113: ... memory module The edge of the module opposite the socket rises away from the computer 7 Slide the module 2 away from the socket at an angle 8 Remove the memory module Memory modules are designed with notches 3 to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module ...

Page 114: ... Japan 407107 291 802 11b g LJ WLAN module for use in North America 407108 001 802 11b g LJ WLAN module for use in the ROW countries listed below 407108 002 China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 802 11b g LJ WLAN module for use in Japan 407108 291 802 11a b g GL WLAN module for use in the MOW 1 countries listed below 407576 001 Antigua Barbuda Argentina Aus...

Page 115: ... Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 802 11a b g GL WLAN module for use in the ROW countries listed below 407576 003 China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 802 11a b g GL WLAN mo...

Page 116: ... wireless antenna cables 1 from the Mini Card module The wireless antenna cables are available in the Wireless Antenna Transceiver and Cable Kit spare part number 409931 001 4 Remove the two Phillips PM2 0 4 0 screws 2 that secure the Mini Card to the computer 5 Remove the Mini Card module 3 by pulling the card away from the socket at an angle Mini Card modules are designed with notches 4 to preve...

Page 117: ... the memory Mini Card module compartment cover Section 5 7 3 Use a non conductive flat bladed tool to pry the RTC battery out of the socket Removing the RTC Battery Reverse the above procedure to install the RTC battery Make sure the RTC battery is installed with the sign facing up RTC Battery Spare Part Number Information RTC battery 409953 001 ...

Page 118: ... with right side toward you Optical Drive Spare Part Number Information All optical drive spare part kits include an optical drive bezel and optical drive bracket DVD RW and CD RW Double Layer Combo Drive with LightScribe 409987 001 DVD RW and CD RW Double Layer Combo Drive 409986 001 2X Max DVD CD RW Combo Drive 409985 001 8X Max DVD CD RW Combo Drive 409984 001 ...

Page 119: ...mputer The optical drive partially removes from the optical drive bay 5 Slide the optical drive 3 out of the computer 6 Remove the optical drive Removing the Optical Drive 7 If it is necessary to replace the optical drive bracket remove the two Phillips PM2 0 4 0 screws 1 that secure the bracket to the optical drive 8 Remove the optical drive bracket 2 Removing the Optical Drive Reverse the above ...

Page 120: ...y Japan Korea Latin America 409913 201 409913 221 409913 081 409913 051 409913 121 409913 041 409913 151 409913 211 409913 DD1 409913 021 409913 BB1 409913 061 409913 291 409913 AD1 409913 161 Norway The People s Republic of China Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Thailand Turkey The United Kingdom The United States 409913 091 409913 AA1 409913 131 409913 251 ...

Page 121: ...Latin America 409911 201 409911 221 409911 081 409911 051 409911 121 409911 041 409911 151 409911 211 409911 DD1 409911 021 409911 BB1 409911 061 409911 291 409911 AD1 409911 161 Norway The People s Republic of China Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Thailand Turkey The United Kingdom The United States 409911 091 409911 AA1 409911 131 409911 251 409911 171 409...

Page 122: ... 5 9 0 screws that secure the keyboard to the computer Removing the Keyboard Screws 4 Turn the computer display side up with the front toward you 5 Open the computer as far as possible 6 Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest Releasing the Keyboard ...

Page 123: ...ached and disconnect the keyboard cable 2 Step 8 applies only to computer models equipped with a pointing stick 8 Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4 9 Remove the keyboard Disconnecting the Keyboard and Pointing Stick Cables Reverse the above procedure to install the keyboard ...

Page 124: ...pare the computer for disassembly Section 5 3 2 Release the keyboard Section 5 11 Memory Module Spare Part Number Information 1 DIMM PC2 5300 2048 MB 1024 MB 512 MB 256 MB 409967 001 409966 001 409965 001 409964 001 1 DIMM PC2 4200 2048 MB 1024 MB 512 MB 256 MB 409963 001 409962 001 409961 001 409960 001 ...

Page 125: ... memory module The edge of the module opposite the socket rises away from the computer 4 Slide the module 2 away from the socket at an angle 5 Remove the memory module Memory modules are designed with notches 3 to prevent incorrect installation into the memory module socket Removing the Memory Module Reverse the above procedure to install a memory module ...

Page 126: ...part kits include a TouchPad cable TouchPad with 3 pointing stick buttons 2 TouchPad buttons and fingerprint sensor for use with keyboards with Pointing Stick 409952 001 TouchPad with 3 pointing stick buttons and 3 TouchPad buttons for use with keyboards with pointing stick 409956 001 TouchPad with 2 TouchPad buttons and fingerprint sensor for use with keyboards without pointing stick 409954 001 T...

Page 127: ...Removal and Replacement Procedures Maintenance and Service Guide 5 27 4 Remove the Torx8 T8M2 5 9 0 screw that secures the TouchPad to the computer Removing the TouchPad Screw ...

Page 128: ...pen the computer 7 Disconnect the TouchPad cable 1 from the system board Step 8 applies only to computer models equipped with a fingerprint reader 8 Disconnect the fingerprint reader cable 3 from the system board 9 Lift up on the rear edge of the TouchPad 3 to disengage it from the top cover 10 Remove the TouchPad Removing the TouchPad ...

Page 129: ...able turn the TouchPad upside down 12 Disconnect the TouchPad cable 1 from the TouchPad board 13 Remove the TouchPad cable from the clips 2 in the TouchPad frame The TouchPad cable is included in the Cable Kit spare part number 409990 001 Removing the TouchPad Cable Reverse the above procedure to install the TouchPad ...

Page 130: ...moval and Replacement Procedures 5 14 Modem Module 1 Prepare the computer for disassembly Section 5 3 2 Remove the keyboard Section 5 11 3 Remove the TouchPad Section 5 13 Modem Module Spare Part Number Information Modem module 409941 001 ...

Page 131: ...ule to the system board 5 Lift the right side of the modem module 2 to disconnect it from the system board 6 Disconnect the modem cable 3 from the modem module The modem cable is included in the Cable Kit spare part number 409990 001 7 Remove the modem module Removing the Modem Module Reverse the above procedure to install the modem module ...

Page 132: ...sassembly Section 5 3 2 Turn the computer upside down with the rear panel toward you 3 Remove the four Torx8 T8M2 5 4 0 screws in the battery bay that secure the switch cover to the computer Removing the Switch Cover Screws Switch Cover Spare Part Number Information Switch cover 409948 001 Lid switch board 409958 001 ...

Page 133: ...ront toward you 5 Open the computer as far as possible 6 Insert a thin flat bladed tool under the hinge cover sections 1 of the switch cover and lift up until the switch cover 2 disengages from the computer 7 Remove the switch cover Removing the Switch Cover Reverse the above procedure to install the switch cover ...

Page 134: ...4 0 screws 1 and the Torx8 T8M2 5 19 0 screw 2 that secure the LED board to the computer 4 Lift up on the LED board 3 between the volume decrease and volume increase buttons to disconnect the LED board from the system board 5 Remove the LED board Removing the LED Board Reverse the above procedure to install the LED board LED Board Spare Part Number Information LED board includes LED board cable 40...

Page 135: ...m the system board 4 Remove the two Torx8 T8M2 5 7 0 screws 2 that secure the fan assembly to the base enclosure 5 Lift the left side of the fan 3 until it clears the left side of the base enclosure 6 Slide the fan 4 to the left and remove it from the computer Removing the Fan Assembly Reverse the above procedure to install the fan assembly Fan Assembly Spare Part Number Information Fan Assembly 4...

Page 136: ...at sink to the system board 5 Lift the front edge of the heat sink 2 to disengage it from the processor Due to the adhesive quality of the thermal paste located between the heat sink and processor it may be necessary to move the heat sink from side to side to detach the heat sink from the processor 6 Slide the heat sink 3 to the right and remove it Removing the Processor Heat Sink Processor Heat S...

Page 137: ...rmal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed Thermal paste is included with all heat sink and processor spare part kits Thermal Paste Locations Reverse the above procedure to install the heat sink ...

Page 138: ...Keyboard Section 5 11 b Fan assembly Section 5 17 c Processor heat sink Section 5 18 Processor Spare Part Number Information All processor spare part kits include thermal paste Intel Core Duo T2600 2 17 GHz processor Intel Core Duo T2500 2 00 GHz processor Intel Core Duo T2400 1 83 GHz processor Intel Core Duo T2300 1 67 GHz processor 409972 001 409971 001 409970 001 409969 001 ...

Page 139: ...ing screw 1 one half turn counterclockwise until you hear a click 3 Lift the processor 2 straight up and remove it The gold triangle 3 on the processor should be aligned with the triangle 4 embossed on the processor socket when you install the processor Removing the Processor Reverse the above procedure to install the processor ...

Page 140: ...lease the keyboard Section 5 11 3 Remove the fan assembly Section 5 17 Video Board Heat Sink Spare Part Number Information All video board heat sink spare part kits include thermal pads Video board heat sink for use with M56 video board includes thermal pads 409950 001 Video board heat sink for use with G71 video board includes thermal pads 413489 001 ...

Page 141: ...Service Guide 5 41 4 Loosen the four Phillips PM2 5 7 0 screws 1 that secure the video board heat sink to the computer 5 Remove the two Torx8 T8M2 5 4 0 screws 2 that secure the top cover hinge to the computer Loosening the Video Board Heat Sink Screws ...

Page 142: ...f the video board heat sink 2 until it clears the top cover hinge and then slide the video board heat sink forward and remove it Due to the adhesive quality of the thermal pad located between the video board heat sink and the video board it may be necessary to move the heat sink from side to side to detach the video board heat sink Removing the Video Board Heat Sink ...

Page 143: ...ned from the surfaces of the video boards 1 and video board heat sink 2 each time the video board heat sink is removed Thermal paste is included with all video board heat sink and video board spare part kits Thermal Paste Locations Reverse the above procedure to install the video board heat sink and fan assembly ...

Page 144: ...ction 5 3 2 Remove the fan assembly Section 5 17 3 Remove the video board heat sink Section 5 20 4 Use a 5 0 mm hex socket to remove the two HM5 0 9 0 screw locks that secure the video board to the computer Removing the Video Board Screw Locks Video Board Spare Part Number Information Video board includes thermal pads 409979 001 ...

Page 145: ...e of the video board 1 until it clears the top cover hinge 6 Slide the video board forward 2 at an angle and remove it from the socket The video board is designed with a notch 3 to prevent incorrect installation Removing the Video Board Reverse the above procedure to install the video board ...

Page 146: ...les from the Mini Card module Section 5 8 3 Remove the following components Switch cover Section 5 15 LED board Section 5 16 Keyboard Section 5 11 Display Assembly Spare Part Number Information All display assemblies include wireless antenna transceivers and cables 17 0 inch WUXGA WVA with AntiGlare 17 0 inch WSXGA WVA with AntiGlare 17 0 inch WXGA WVA with AntiGlare 17 0 inch WSXGA WVA with Brigh...

Page 147: ...down with the rear panel toward you 5 Remove the four Torx8 T8M2 5 9 0 screws 1 from the computer bottom that secure the display assembly to the computer 6 Remove the two Torx8 T8M2 5 9 0 screws 2 from the computer rear panel that secure the display assembly to the computer Removing the Display Assembly Screws ...

Page 148: ...you 8 Open the computer as far as it will open 9 Disconnect the display cable 1 from the system board 10 Remove the wireless antenna cables 2 from the Mini Card compartment and the top cover clips 11 Disconnect the microphone cable 3 from the system board Disconnecting the Display Cables and Removing the Wireless Antenna Cables ...

Page 149: ...ing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 12 Remove the two Torx8 T8M2 5 4 0 screws 1 that secure the display assembly to the computer 13 Lift the display assembly 2 straight up and remove it Removing the Display Assembly ...

Page 150: ...01 Display inverter 409933 001 Display panels 17 0 inch WUXGA WVA with AntiGlare 17 0 inch WSXGA WVA with AntiGlare 17 0 inch WXGA WVA with AntiGlare 17 0 inch WSXGA WVA with BrightView 409978 001 409976 001 409974 001 409989 001 Wireless Antenna Kit 409931 001 Display Screw Kit 409940 001 Display enclosure 409939 001 Display Bracket Kit includes top middle and bottom brackets 409936 001 Display C...

Page 151: ...y bezel screw covers 1 Two rounded rubber screw covers 2 Two flat rubber screw covers 3 Two long oblong rubber screw covers 4 Two short oblong rubber screw covers The display bezel screw covers are available in the Display Screw Kit spare part number 409940 001 Removing the Display Bezel Screw Covers ...

Page 152: ...move the following display bezel screws 1 Six Torx8 T8M2 5 7 0 screws 2 Two Phillips PM2 0 6 0 screws 3 Two stabilizer clips The display bezel screws and the stabilizer clips are available in the Display Screw Kit spare part number 409940 001 Removing the Display Bezel Screws ...

Page 153: ... and right sides 1 of the display bezel and the inside edges of the top and bottom sides 2 of the display bezel until the bezel disengages from the display assembly 17 Remove the display bezel 3 Removing the Display Bezel Display Assembly Subcomponents Spare Part Number Information Display bezel 409935 001 ...

Page 154: ...es 18 Remove the four mylar screw covers 1 and the four Torx8 T8M2 5 4 0 screws 2 that secure the display panel to the display enclosure The mylar screw covers are available in the Display Screw Kit spare part number 409940 001 Removing the Display Panel Screws Part 1 ...

Page 155: ... the display panel to the display enclosure 2 Two Phillips PM2 5 7 0 screws that secure the display panel to the display enclosure 3 One Torx8 T8M2 5 4 0 screw that secures the ambient light sensor board to the display enclosure 4 One Torx8 T8M2 5 4 0 screw that secures the display inverter to the display enclosure Removing the Display Panel Screws Part 2 ...

Page 156: ...e Removing the Display Panel Display Assembly Subcomponents Spare Part Number Information Item Description Spare Part Number Display inverter 409933 001 Display panels 17 0 inch WUXGA WVA with AntiGlare 17 0 inch WSXGA WVA with AntiGlare 17 0 inch WXGA WVA with AntiGlare 17 0 inch WSXGA WVA with BrightView 409978 001 409976 001 409974 001 409988 001 Display Cable Kit 409938 001 ...

Page 157: ... Service Guide 5 57 21 Disconnect the following cables 1 Ambient light sensor board cable 2 Display panel cable 3 Backlight cable 22 Remove the ambient light sensor board and display inverter Removing the Display Inverter and Ambient Light Sensor Board ...

Page 158: ...replace a display hinges remove the four Phillips PM2 0 4 0 screws 1 that secure each hinge to the display panel 24 Remove the display hinges 2 Removing the Display Hingesw Display Assembly Subcomponents Spare Part Number Information Item Description Spare Part Number Display Hinge Kit 409937 001 ...

Page 159: ...e and Service Guide 5 59 25 If it is necessary to replace the display latch actuator 1 remove the actuator from the display enclosure by using a small flat bladed tool to press out on the tabs 2 on the actuator Removing the Display Latch Actuator ...

Page 160: ...e display latch arm slide and hold the arm 1 to the right 27 Lift the right side of the arm 2 and swing it up and to the left until it rests at an angle 28 Disengage the display latch arm spring 3 from the tab to which it is attached 29 Remove the display latch arm and spring Removing the Display Latch Arm ...

Page 161: ...play enclosure shield that secure the wireless antenna cables to the display enclosure 31 Detach the wireless antenna transceivers 2 from the display enclosure 32 Remove the wireless antenna transceivers and cables 3 Removing the Wireless Antenna Transceivers and Cables Display Assembly Subcomponents Spare Part Number Information Item Description Spare Part Number Wireless Antenna Kit 409931 001 ...

Page 162: ...splay enclosure shield that secure the microphone cable to the display enclosure 34 Remove the microphone 2 from the clip in the display enclosure 35 Remove the microphone and cable 3 The microphone and cable are available in the Cable Kit spare part number 409990 001 Removing the Microphone and Cable Reverse the above procedure to reassemble and install the display assembly ...

Page 163: ...wing components a Hard drive Section 5 4 b Memory Mini PCI module compartment cover Section 5 7 c Optical drive Section 5 10 d Keyboard Section 5 11 e Switch cover Section 5 15 f Display assembly Section 5 22 2 Turn the computer upside down with the front toward you Top Cover Spare Part Number Information Top cover 409951 001 Fingerprint sensor board 409946 001 ...

Page 164: ...rteen Torx8 T8M2 5 9 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 1 4 Turn the computer right side up with the front toward you 5 Remove the two Torx8 T8M2 5 7 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 2 ...

Page 165: ... edge of the top cover 1 to disengage it from the base enclosure 7 Swing the top cover 2 up and forward until the left and right sides of the top cover disengage from the base enclosure 8 Remove the top cover 3 Removing the Top Cover Reverse the above procedure to install the top cover ...

Page 166: ...ction 5 3 and then remove the following components a Hard drive Section 5 4 b Memory Mini PCI module compartment cover Section 5 7 c Optical drive Section 5 10 d Keyboard Section 5 11 e Switch cover Section 5 15 f Display assembly Section 5 22 g Top cover Section 5 23 Speaker Spare Part Number Information Speaker 409947 001 ...

Page 167: ...nt Procedures Maintenance and Service Guide 5 67 2 Disconnect the speaker cable 1 from the system board 3 Remove the speaker 2 from the base enclosure Removing the Speaker Reverse the above procedure to install the speaker ...

Page 168: ...mponents are removed from the defective system board and installed on the replacement system board Memory modules Section 5 7 and Section 5 12 Mini Card card Section 5 8 RTC battery Section 5 9 Modem board Section 5 14 Processor Section 5 19 PC Card smart card assembly Section 5 27 System Board Spare Part Number Information System board 409959 001 ...

Page 169: ...en remove the following components a Hard drive Section 5 4 b Bluetooth module Section 5 6 c Optical drive Section 5 10 d Keyboard Section 5 11 e Switch cover Section 5 15 f LED board Section 5 16 g Display assembly Section 5 22 h Top cover Section 5 23 i Speaker Section 5 24 j Fan assembly Section 5 17 k Heat sink Section 5 18 ...

Page 170: ...e following cables from the system board 1 Network cable 2 Modem cable 3 Bluetooth module cable 4 USB audio board cable The network cable modem cable Bluetooth module cable and USB audio cable are available in the Cable Kit spare part number 409990 001 Disconnecting the System Board Cables ...

Page 171: ... T8M2 5 7 0 screw 1 that secures the system board to the base enclosure 4 Use the optical drive connector 2 to lift the right side of the system board until it rests at an angle 5 Slide the system board 3 to the right at an angle until it clears the base enclosure Removing the System Board ...

Page 172: ...sary to replace the modem connector and cable remove the connector 1 from the clip in the base enclosure and remove the cable 2 from the routing channel in the base enclosure The modem cable is available in the Cable Kit spare part number 409990 001 Removing the Modem Connector and Cable ...

Page 173: ...y to replace the network connector and cable remove the connector 1 from the clip in the base enclosure and remove the cable 2 from the routing channel in the base enclosure The network cable is available in the Cable Kit spare part number 409990 001 Removing the Network Connector and Cable ...

Page 174: ...from the clips 2 in the base enclosure and remove the cable from the routing channel 3 in the base enclosure The Bluetooth module cable is included with the Bluetooth module spare part kit and is also available in the Cable Kit spare part number 409990 001 Removing the Bluetooth Module Cable Reverse the above procedures to install the system board ...

Page 175: ...puter for disassembly Section 5 3 and then remove the following components a Hard drive Section 5 4 b Bluetooth module Section 5 6 c Optical drive Section 5 10 d Keyboard Section 5 11 e Switch cover Section 5 15 f LED board Section 5 16 g Display assembly Section 5 22 h Top cover Section 5 23 i Speaker Section 5 24 j Fan assembly Section 5 17 k Heat sink Section 5 18 l System board Section 5 25 US...

Page 176: ...ment Procedures 2 Remove the USB cable 1 and audio cable 2 from the clips in the base enclosure 3 Release the clip 3 that secures the USB audio board to the base enclosure 4 Remove the USB audio board 4 from the base enclosure Removing the USB Audio Board ...

Page 177: ... the USB audio board cable disconnect the cable from the board The USB audio board cable is included with the USB audio board spare part kit and is also available in the Cable Kit spare part number 409990 001 Removing the USB Audio Board Cable Reverse the above procedure to install the USB audio board ...

Page 178: ...e Section 5 4 b Bluetooth module Section 5 6 c Optical drive Section 5 10 d Keyboard Section 5 11 e Switch cover Section 5 15 f LED board Section 5 16 g Display assembly Section 5 22 h Top cover Section 5 23 i Speaker Section 5 24 j Fan assembly Section 5 17 k Heat sink Section 5 18 l System board Section 5 25 PC Card Smart Card Assembly Spare Part Number Information PC Card smart card assembly 40...

Page 179: ...ice Guide 5 79 2 Turn the system board upside down with the PC Card eject button facing away from you 3 Remove the four Phillips PM2 0 4 0 screws that secure the PC Card smart card assembly to the system board Removing the PC Card Smart Card Assembly Screws ...

Page 180: ...ures 4 Turn the system board top side up with the PC Card eject button facing away from you 5 Remove the PC Card smart card assembly from the system board Removing the PC Card Smart Card Assembly Reverse the above procedure to install the PC Card smart card assembly ...

Page 181: ...eight HP Compaq nw9440 with 17 0 inch display optical drive and 8 cell battery pack HP Compaq nx9420 with 17 0 inch display optical drive and 8 cell battery pack 3 40 kg 3 36 kg 7 5 lbs 7 4 lbs Input Power Operating voltage Operating current 18 5 V dc 19 0 V dc 4 74 A or 6 5 A Temperature Operating not writing to optical disc Operating writing to optical disc Nonoperating 0 C to 35 C 5 C to 35 C 2...

Page 182: ...to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this r...

Page 183: ... cm 43 2 cm 9 6 in 15 0 in 17 0 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 172 0 172 mm 1920 1200 RGB vertical stripe Backlight CCFT Character display 80 25 Total power consumption 6 0 W Viewing angle 65 horizontal 50 vertical typical ...

Page 184: ...cm 43 2 cm 9 6 in 15 0 in 17 0 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 197 0 197 mm 1680 1050 RGB vertical stripe Backlight CCFT Character display 80 25 Total power consumption 7 0 W Viewing angle 60 horizontal 40 50 vertical typical ...

Page 185: ...cm 43 2 cm 9 6 in 15 0 in 17 0 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch Format Configuration 0 259 0 259 mm 1440 900 RGB vertical stripe Backlight CCFT Character display 80 25 Total power consumption 6 5 W Viewing angle 45 horizontal 15 35 vertical typical ...

Page 186: ...ity Seek times typical read including setting Single track Average Maximum 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms 3 ms 13 ms 24 ms Logical blocks 195 363 650 156 301 488 117 210 240 Disc rotational speed 7200 and 5400 rpm 7200 and 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referr...

Page 187: ... Ion Battery Pack Dimensions Height Width Depth Weight 2 00 cm 26 80 cm 5 30 cm 0 34 kg 0 79 in 3 70 in 5 28 in 0 75 lb Energy Voltage Amp hour capacity Watt hour capacity 14 4 V 4 8 Ah 69 Wh Temperature Operating Nonoperating 5 C to 45 C 0 C to 60 C 41 F to 113 F 32 F to 140 F ...

Page 188: ...VD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW DVD R and DVD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 189: ... 2 MB Data transfer rate CD R 16X CD RW 8X CD ROM 24X DVD 8X DVD R 4X DVD RW 2X Multiword DMA mode 2 2 400 KB s 150 KB s at 1X CD rate 1 200 KB s 150 KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1 352 KB s at 1X DVD rate 5 400 KB s 1 352 KB s at 1X DVD rate 2 700 KB s 1 352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 7 DVD RW and CD RW Comb...

Page 190: ... RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Write CD R and CD RW Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in ...

Page 191: ...225 ms Audio output level Line out 0 7 Vrms Cache buffer 2 MB Data transfer rate CD R 24X CD RW 10X CD ROM 24X DVD 8X Multiword DMA mode 2 3 600 KB s 150 KB s at 1X CD rate 1 500 KB s 150 KB s at 1X CD rate 3 600 KB s 150 KB s at 1X CD rate 10 800 KB s 1 352 KB s at 1X DVD rate 16 6 MB s Startup time 15 seconds Stop time 6 seconds Table 6 8 DVD CD RW Combo Drive Continued ...

Page 192: ... System DMA Hardware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 ...

Page 193: ... Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controlle...

Page 194: ...ller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 Table 6 10 System Interrupts Continued...

Page 195: ... controller no 1 022 024 Opti chipset configuration registers 025 03F Unused 02E 02F 87334 Super I O configuration for CPU 040 05F Counter timer registers 044 05F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 ...

Page 196: ...sy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1F0 1F7 Primary fixed disk controller 1F8 200 Unused 201 JoyStick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port Table 6 11 System I O Addresses Continued ...

Page 197: ...allel port LPT1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Table 6 11 S...

Page 198: ...A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 00FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS ...

Page 199: ...crew locks listed in this appendix are available in the Screw Kit spare part number 409945 001 and the Display Screw Kit spare part number 409940 001 Phillips PM3 0 3 0 Screw Locations Table A 1 Phillips PM3 0 3 0 Screw Color Qty Length Thread Head Width Black 4 3 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive to the hard drive frame documented in Section 5 4 mm ...

Page 200: ...17 0 Screw Locations Table A 2 Phillips PM2 5 17 0 Screw Color Qty Length Thread Head Width Black 2 17 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the hard drive cover to the hard drive screws are captured on the cover by C clips documented in Section 5 4 mm ...

Page 201: ...0 Screw Location Table A 3 Phillips PM2 5 13 0 Spring Loaded Screw Color Qty Length Thread Head Width Silver 1 13 0 mm 2 5 mm 6 0 mm Where used One screw that secures the hard drive to the computer screw is captured on the cover by C clip documented in Section 5 4 mm ...

Page 202: ...ons Table A 4 Phillips PM2 5 4 0 Screw Color Qty Length Thread Head Width Black 3 4 0 mm 2 5 mm 5 0 mm Where used 3 screws that secure the memory Mini Card module compartment cover to the computer screws are captured on the hard drive frame by C clips documented in Section 5 7 mm ...

Page 203: ...e A 5 Phillips PM2 0 4 0 Screw Locations Table A 5 Phillips PM2 0 4 0 Screw Color Qty Length Thread Head Width Silver 18 4 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the Mini Card WLAN module to the computer documented in Section 5 8 mm ...

Page 204: ...illips PM2 0 4 0 Screw Locations Table A 5 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Silver 18 4 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the optical drive bracket to the optical drive documented in Section 5 10 mm ...

Page 205: ... A 7 Phillips PM2 0 4 0 Screw Locations Table A 5 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Silver 18 4 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the modem module to the computer documented in Section 5 14 mm ...

Page 206: ...g Phillips PM2 0 4 0 Screw Locations Table A 5 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Silver 18 4 0 mm 2 0 mm 4 5 mm Where used 8 screws that secure the display hinge to the display panel documented in Section 5 22 mm ...

Page 207: ...ips PM2 0 4 0 Screw Locations Table A 5 Phillips PM2 0 4 0 Screw Continued Color Qty Length Thread Head Width Silver 18 4 0 mm 2 0 mm 4 5 mm Where used 4 screws that secure the PC Card smart card assembly to the system board documented in Section 5 27 mm ...

Page 208: ... Qty Length Thread Head Width Black 26 9 0 mm 2 5 mm 5 0 mm Where used 1 One screw that secures the optical drive to the computer documented in Section 5 10 2 Four screws that secure the keyboard to the computer documented in Section 5 11 3 One screw that secures the TouchPad to the computer documented in Section 5 13 mm ...

Page 209: ... A 11 Torx8 T8M2 5 9 0 Screw Locations Table A 6 Torx8 T8M2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 26 9 0 mm 2 5 mm 5 0 mm Where used 6 screws that secure the display assembly to the computer documented in Section 5 22 mm ...

Page 210: ... Listing Torx8 T8M2 5 9 0 Screw Locations Table A 6 Torx8 T8M2 5 9 0 Screw Continued Color Qty Length Thread Head Width Black 26 9 0 mm 2 5 mm 5 0 mm Where used 14 screws that secure the top cover to the computer documented in Section 5 23 mm ...

Page 211: ...e Guide A 13 Torx8 T8M2 5 4 0 Screw Locations Table A 7 Torx8 T8M2 5 4 0 Screw Color Qty Length Thread Head Width Black 20 4 0 mm 2 5 mm 5 0 mm Where used 4 screws that secure the switch cover to the computer documented in Section 5 15 mm ...

Page 212: ... Listing Torx8 T8M2 5 4 0 Screw Locations Table A 7 Torx8 T8M2 5 4 0 Screw Continued Color Qty Length Thread Head Width Black 20 4 0 mm 2 5 mm 5 0 mm Where used 4 screws that secure the LED board to the computer documented in Section 5 16 mm ...

Page 213: ...15 Torx8 T8M2 5 4 0 Screw Locations Table A 7 Torx8 T8M2 5 4 0 Screw Continued Color Qty Length Thread Head Width Black 20 4 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the video board heat sink to the computer documented in Section 5 20 mm ...

Page 214: ...sting Torx8 T8M2 5 4 0 Screw Locations Table A 7 Torx8 T8M2 5 4 0 Screw Continued Color Qty Length Thread Head Width Black 20 4 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the display assembly to the computer documented in Section 5 22 mm ...

Page 215: ...17 Torx8 T8M2 5 4 0 Screw Locations Table A 7 Torx8 T8M2 5 4 0 Screw Continued Color Qty Length Thread Head Width Black 20 4 0 mm 2 5 mm 5 0 mm Where used 4 screws that secure the display panel to the display enclosure documented in Section 5 22 mm ...

Page 216: ...ead Width Black 20 4 0 mm 2 5 mm 5 0 mm Where used 1 Two screws that secure the display panel to the display enclosure documented in Section 5 22 2 One screw that secures the ambient light sensor board to the display enclosure documented in Section 5 22 3 One screw that secures the inverter board to the display enclosure documented in Section 5 22 mm ...

Page 217: ...e Guide A 19 Torx8 T8M2 5 19 0 Screw Location Table A 8 Torx8 T8M2 5 19 0 Screw Color Qty Length Thread Head Width Black 1 19 0 mm 2 5 mm 5 0 mm Where used One screw that secures the LED board to the computer documented in Section 5 16 mm ...

Page 218: ...crew Listing Torx8 T8M2 5 7 0 Screw Locations Table A 9 Torx8 T8M2 5 7 0 Screw Color Qty Length Thread Head Width Black 11 7 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the fan assembly to the computer documented in Section 5 17 mm ...

Page 219: ...21 Torx8 T8M2 5 7 0 Screw Locations Table A 9 Torx8 T8M2 5 7 0 Screw Continued Color Qty Length Thread Head Width Black 11 7 0 mm 2 5 mm 5 0 mm Where used 6 screws that secure the display bezel to the display assembly documented in Section 5 22 mm ...

Page 220: ... Listing Torx8 T8M2 5 7 0 Screw Locations Table A 9 Torx8 T8M2 5 7 0 Screw Continued Color Qty Length Thread Head Width Black 11 7 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the top cover to the computer documented in Section 5 23 mm ...

Page 221: ... 23 Torx8 T8M2 5 7 0 Screw Location Table A 9 Torx8 T8M2 5 7 0 Screw Continued Color Qty Length Thread Head Width Black 11 7 0 mm 2 5 mm 5 0 mm Where used One screw that secures the system board to the base enclosure documented in Section 5 25 mm ...

Page 222: ... 7 0 Screw Locations Table A 10 Phillips PM2 5 7 0 Screw Color Qty Length Thread Head Width Silver 10 7 0 mm 2 5 mm 5 0 mm Where used 4 screws that the processor heat sink to the computer screws are secured to the heat sink by C clips documented in Section 5 18 mm ...

Page 223: ...w Locations Table A 10 Phillips PM2 5 7 0 Screw Continued Color Qty Length Thread Head Width Silver 10 7 0 mm 2 5 mm 5 0 mm Where used 4 screws that secure the video board heat sink to the computer screws are secured to the heat sink by C clips documented in Section 5 20 mm ...

Page 224: ...Phillips PM2 5 7 0 Screw Locations Table A 10 Phillips PM2 5 7 0 Screw Continued Color Qty Length Thread Head Width Silver 10 7 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the display panel to the display enclosure documented in Section 5 22 mm ...

Page 225: ... A 27 HM5 0 9 0 Screw Lock Locations Table A 11 Hex Socket HM5 0 9 0 Screw Locks Color Qty Length Thread Head Width Silver 2 9 0 mm 5 0 mm 5 0 mm Where used 2 screw locks that secure the video board to the computer documented in Section 5 21 mm ...

Page 226: ...ting Phillips PM2 0 6 0 Screw Locations Table A 12 Phillips PM2 0 6 0 Screws Color Qty Length Thread Head Width Silver 2 6 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the display bezel to the display enclosure documented in Section 5 22 mm ...

Page 227: ...tions can be copied to a CD or to a DVD using HP Backup and Recovery Manager Formatted DVD RW discs and DVD RW double layer discs are not compatible with HP Backup and Recovery Manager The computer must be connected to external power before you perform backup and recovery procedures Safeguarding Your Data To safeguard your documents store personal files in the My Documents folder and periodically ...

Page 228: ... discs This process will take several minutes depending on the file size and the speed of the computer To back up specific files or folders 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Back up individual files and folders and then click Next The Backup Wizar...

Page 229: ...of data being stored To back up your entire hard drive 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Back up entire hard drive and then click Next The Back up entire hard disk page opens 5 Click Next 6 Select the location for the backup files and then click N...

Page 230: ...ends that you create recovery points Before you add or extensively modify software or hardware Periodically whenever the system is performing optimally Recovering to an earlier recovery point does not affect data files or e mails created since that recovery point After you create a recovery point you are prompted to schedule subsequent recovery points You can schedule recovery points for a specifi...

Page 231: ...ions Click Next to further define the settings A summary of your system recovery point settings is displayed 4 Follow the on screen instructions Recovery HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image You can choose whether you want to store that copy on the recove...

Page 232: ... from another drive or from recovery discs that you create Creating Recovery Discs Highly Recommended After setting up the computer for the first time you can create a set of recovery discs of the full factory image using Recovery Media Creator in the HP Backup and Recovery Manager The recovery discs are used to start up boot the computer and recover the operating system and software to factory se...

Page 233: ...ill be prompted to continue the disc creation process where you left off To create a set of recovery discs 1 Select Start All Programs HP Backup Recovery HP Backup and Recovery Manager 2 Click Next 3 Click Create factory software recovery CDs or DVDs to recover the system Highly recommended and then click Next The Recovery Media Creator page opens 4 Click Next 5 Click Write to CD DVD and then clic...

Page 234: ...very Manager 3 Click Next 4 Click Recover important files or the entire system and then click Next 5 Click a recovery option and then click Next If you choose to recover the system the computer restarts and recovery begins 6 Follow the on screen instructions Initiating a Recovery from the Hard Drive Recovery Partition To initiate a recovery from the hard drive recovery partition 1 Back up all pers...

Page 235: ...e only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations Fo...

Page 236: ...assembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another ...

Page 237: ...ance and Service Guide C 3 Perform the following steps to disassemble the display assembly 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly Removing the Display Bezel Screw Covers and Screws ...

Page 238: ... Component Recycling 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Removing the Display Bezel ...

Page 239: ...Display Component Recycling Maintenance and Service Guide C 5 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 Removing the Display Inverter ...

Page 240: ...vice Guide Display Component Recycling 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure Removing the Display Panel Assembly ...

Page 241: ...ponent Recycling Maintenance and Service Guide C 7 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Removing the Display Panel Frame Screws ...

Page 242: ...ide Display Component Recycling 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 10 Remove the display panel frame 2 from the display panel Removing the Display Frame ...

Page 243: ...ntenance and Service Guide C 9 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it forward 13 Remove the backlight cover Removing the Backlight Cover ...

Page 244: ... 10 Maintenance and Service Guide Display Component Recycling 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel Releasing the Backlight Cables ...

Page 245: ...Display Component Recycling Maintenance and Service Guide C 11 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel Removing the Backlight Frame ...

Page 246: ...ycling ÅWARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight ...

Page 247: ...nnect the display cable 1 from the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel Releasing the LCD Panel ...

Page 248: ...C 14 Maintenance and Service Guide Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the LCD panel and backlight ...

Page 249: ...Maintenance and Service Guide D 1 D Connector Pin Assignments Table D 1 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel ...

Page 250: ... Service Guide Connector Pin Assignments Table D 2 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table D 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground ...

Page 251: ...intenance and Service Guide D 3 Table D 4 S Video Out Pin Signal Pin Signal 1 S VHS color C signal 5 TV CD 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground ...

Page 252: ...ble D 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog ...

Page 253: ...Connector Pin Assignments Maintenance and Service Guide D 5 Table D 6 RJ 11 Modem Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused ...

Page 254: ...D 6 Maintenance and Service Guide Connector Pin Assignments Table D 7 RJ 45 Network Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused ...

Page 255: ...computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used ...

Page 256: ... be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector...

Page 257: ...oupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and re...

Page 258: ...ler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fi...

Page 259: ...attery light 1 7 battery locking latch 1 20 battery pack removal 5 4 spare part number 3 15 3 25 5 4 specifications 6 7 battery release latch 1 21 Bluetooth module removal 5 11 spare part number 3 9 3 34 5 11 Bluetooth module cable illustrated 3 19 removal 5 70 bottom components 1 20 C Cable Kit contents 3 19 spare part number 3 19 3 34 cables service considerations 4 2 caps lock key 1 15 caps loc...

Page 260: ... diskette drive OS loading problems 2 23 precautions 4 3 spare part number 3 24 display assembly removal 5 46 spare part numbers 3 3 3 33 3 34 5 46 display bezel illustrated 3 16 3 17 removal 5 53 spare part number 3 17 3 31 5 50 5 53 Display Bracket Kit spare part number 3 17 3 31 5 50 Display Cable Kit spare part number 3 17 3 31 5 50 5 56 display component recycling C 1 display enclosure illust...

Page 261: ...cifications 6 8 6 10 E electrostatic discharge 4 4 4 8 exhaust vents 1 10 1 13 expansion product spare part number 3 21 external monitor port location 1 10 pin assignments D 4 External MultiBay II power cable and stand spare part number 3 21 3 24 External MultiBay II spare part number 3 21 3 24 F f1 to f12 keys 1 15 fan assembly removal 5 35 spare part number 3 5 3 31 5 35 features 1 2 feet illust...

Page 262: ...ion 1 9 pin assignments D 1 HP Docking Station spare part number 3 21 3 24 HP Extended Life Battery spare part number 3 21 3 24 I I O address specifications 6 15 interrupt specifications 6 13 K keyboard removal 5 20 spare part numbers 3 3 3 5 3 26 3 27 3 28 3 29 3 30 3 31 5 20 troubleshooting 2 28 keyboard components 1 12 1 14 keypad keys 1 15 L Label Kit spare part number 3 21 3 31 LED board remo...

Page 263: ...dule removal 5 30 spare part number 3 7 3 31 5 30 troubleshooting 2 30 monitor port location 1 10 pin assignments D 4 MultiBay DVD CD RW Combo Drive spare part number 3 21 3 24 MultiBay DVD ROM drive spare part number 3 21 3 24 N network cable illustrated 3 19 removal 5 73 network jack location 1 9 pin assignments D 6 network troubleshooting 2 30 nonfunctioning device troubleshooting 2 18 2 27 num...

Page 264: ...12 processor removal 5 38 spare part numbers 3 7 3 33 5 38 processor heat sink removal 5 36 spare part number 3 5 3 31 5 36 R rear components 1 10 removal replacement preliminaries 4 1 procedures 5 1 right side components 1 8 RJ 11 jack location 1 13 pin assignments D 5 RJ 45 jack location 1 9 pin assignments D 6 RTC battery removal 5 17 spare part number 3 9 3 32 5 17 S Screw Kit contents A 1 spa...

Page 265: ...paste replacement 5 37 tools required 4 1 top components 1 16 1 18 top cover removal 5 63 spare part number 3 5 3 32 5 63 spare part numbers 3 32 TouchPad 1 19 removal 5 26 spare part numbers 3 7 5 26 TouchPad cable illustrated 3 19 removal 5 29 TouchPad left right buttons 1 19 TouchPad scroll zone 1 19 transporting precautions 4 5 troubleshooting audio 2 25 docking device 2 18 flowcharts 2 10 key...

Page 266: ...pare part number 3 9 3 32 5 44 video board heat sink removal 5 40 spare part numbers 3 7 3 31 3 34 5 40 video troubleshooting 2 16 volume buttons 1 17 W Windows applications key 1 15 Windows logo key 1 15 wireless antenna disconnecting 5 16 illustrated 3 16 removal 5 61 Wireless Antenna Kit spare part number 3 17 3 31 5 50 wireless button 1 17 wireless light 1 6 1 17 workstation precautions 4 6 ...

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