Troubleshooting
Maintenance and Service Guide
2–11
Flowchart 2.1—Initial Troubleshooting
Connecting
to network
or modem?
Begin
troubleshooting.
Is there
power?
Is the OS
loading?
Is there video?
(no boot)
Is there
sound?
Beeps,
LEDs, or error
messages?
Keyboard/
pointing
device
working?
Go to
“Flowchart
2.17—Nonfunc-
tioning Device.”
Go to
“Flowchart
2.2—No Power,
Part 1.”
Go to
“Flowchart
2.6—No Video,
Part 1.”
All drives
working?
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
End
N
N
N
Go to
“Flowchart
2.9—No Operating
System (OS)
Loading.”
Go to
“Flowchart
2.15—No Audio,
Part 1.”
Go to
“Flowchart
2.18—Nonfunc-
tioning Keyboard”
or
“Flowchart
2.19—Nonfunc-
tioning Pointing
Device.”
Check
LED board,
speaker
connections.
Go to
“Flowchart
2.20—No
Network/Modem
Connection.”
Summary of Contents for Nw9440 - Compaq Mobile Workstation
Page 62: ...3 4 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...
Page 64: ...3 6 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...
Page 66: ...3 8 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...
Page 68: ...3 10 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...
Page 70: ...3 12 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...
Page 72: ...3 14 Maintenance and Service Guide Illustrated Parts Catalog Computer Major Components ...
Page 74: ...3 16 Maintenance and Service Guide Illustrated Parts Catalog 3 3 Display Assembly Components ...
