20
Troubleshooting and Maintenance Guide
Software programs and files
take longer to open or
respond.
(continued)
Check for hard disk drive errors:
1
Close all open programs and windows.
2
Click the
Windows Vista start button
, and then
Computer
.
3
Right-click the hard disk drive that you want to check, and then click
Properties
.
The System Properties window opens.
4
Click the
Tools
tab.
5
Under
Error-checking
, click
Check Now
.
6
(Optional) Place a check mark in the
Automatically fix file system
errors
and
Scan for and attempt recovery of bad sectors
check boxes.
7
Click
Start
. If you are prompted to restart the computer, click
Yes
.
Bluetooth Wireless Devices
Symptom
Possible solution
Bluetooth device is not
working.
Ensure the device and your computer are the correct distance apart—not too
far and not too near. For the correct distance, refer to the device instructions.
Remove and then reinstall the device:
1
Click the
Windows Vista start button
, and then click
Control Panel
.
2
Click
Hardware and Sound
, and then click
Bluetooth Devices
.
3
Select the device that is not working, and then click
Remove
.
4
Click
Add
, press the reset button on the device, place a check mark in the
My device is set up and ready to be found
check box, and then
click
Next
.
5
Follow the onscreen wizard instructions.
The device may have too many connections. Either wait until the device is less
busy, or set the other devices so they are not discoverable. For information on
how to turn off discoverability, refer to the device instructions.
Ensure other devices that use radio frequencies (for example, microwave
ovens, cordless phones, and 802.11 wireless networks) are not creating
interference. Try moving the device that is not working farther away from other
devices.
Performance (continued)
Symptom
Possible solution
