HP LASERJET ENTERPRISE 500 Reference Download

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2 Install Windows software and

utilities

Introduction

The HP LaserJet Enterprise 500 color M551 product comes with software and installers for Microsoft

Windows and Apple, Inc., Macintosh systems. Linux and UNIX systems are supported, and software is

available on the Web.

This chapter provides procedures for installing and removing the HP LaserJet Enterprise 500 color

M551 printing-system software for Windows operating systems. The chapter provides information

about these topics:

●

Supported operating systems for Windows

●

Install overview

●

Detailed Microsoft Windows installation instructions

●

Install optional software

●

Uninstall software

NOTE:

If the computer is running a 64-bit Windows operating system, you must install the

corresponding 64-bit print driver.

If you are installing through the Add Printer Wizard, the files are as follows:

hpcm500c.inf = 32 bit

hpcm500u.inf = 64 bit

ENWW

Introduction

Summary of Contents for LASERJET ENTERPRISE 500

Page 1: ...LASERJET ENTERPRISE 500 COLOR Software Technical Reference M551n M551dn M551xh ...

Page 2: ......

Page 3: ...HP LaserJet Enterprise 500 color M551 Software Technical Reference ...

Page 4: ...an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Edition 1 9 2011 Trademark Credits Adobe Adobe Photoshop Arobat and PostScript are trademarks of Adobe Systems Incorporated Corel is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited Intel Core is a trademark of Intel Corporation in the U S and other cou...

Page 5: ...niversal Print Driver PCL 5 Universal Print Driver and PS Universal Print Driver 11 Printer driver version numbers for Windows operating systems 12 Driver configuration for Windows 14 Driver autoconfiguration 14 Bidirectional communication 14 Enterprise AutoConfiguration 14 Update Now 15 HP Driver Configuration 16 Use the HP Embedded Web Server 18 Open the HP Embedded Web Server by using a network...

Page 6: ... the product software 31 Install optional software 38 Uninstall software 40 Use the HP Uninstall utility to remove the product software 40 Use the software CD to remove the product software 42 Remove the print driver by using the Windows Add or Remove Programs feature 45 Uninstall the print driver by using the Server Properties feature 47 3 HP PCL 6 print driver for Windows 49 Introduction 49 Chan...

Page 7: ...ol limits 68 Paper source 68 Paper type 68 Special pages 71 Covers 71 Print pages on different paper 72 Insert blank or preprinted pages 72 Chapter separator pages 73 Document preview image 74 Print Quality 75 Print Quality drop down menu 75 Gloss Level drop down menu 75 Effects tab features 76 Resizing Options 76 Actual Size 77 Print Document On 77 Scale to Fit 77 of Actual Size 78 Document previ...

Page 8: ...b Storage Mode 92 Off 92 Proof and Hold 92 Personal Job 93 Quick Copy 93 Stored Job 94 Make Job Private Secure 94 PIN to print 95 Encrypt Job with password 95 User Name 95 Job Name 96 Job Notification Options 96 Use job storage features when printing 97 Release a job storage print job 97 Delete a job storage print job 98 Color tab features 99 Color Options 100 Automatic 100 Manual 100 Settings 102...

Page 9: ...atus Notification 112 Tray 3 112 Duplex Unit for 2 Sided Printing 112 Allow Manual Duplexing 112 Printer Hard Disk 112 Job Storage 113 Secure Printing 113 Job Separator 113 Mopier Mode 113 Mopier mode and collation 113 About tab features 115 4 Mac OS X software and utilities 117 Introduction 117 Determine the Mac driver version 118 Supported operating systems for Mac OS X 119 Macintosh system requ...

Page 10: ...rating systems 133 HP Printer Utility for Mac 135 Access to the HP Printer Utility 135 Information and Support area 137 Supplies Status 137 Device Information 138 File Upload 138 Upload Fonts 139 HP ePrint Center 140 Update Firmware 140 Commands 141 Printer Settings 142 Supplies Management 142 Trays Configuration 143 Output Devices 143 Duplex mode 144 Protect Direct Ports 145 Stored Jobs 146 Netwo...

Page 11: ...20 Table 1 9 HP Embedded Web Server Print tab 21 Table 1 10 HP Embedded Web Server Troubleshooting tab 21 Table 1 11 HP Embedded Web Server Security tab 21 Table 1 12 HP Embedded Web Server Other Links list 22 Table 1 13 Color access control tools 24 Table 2 1 Windows software component support 28 Table 3 1 Supported paper and print media sizes 65 Table 3 2 Custom paper sizes 68 Table 3 3 Font Att...

Page 12: ...x ENWW ...

Page 13: ...ty Reboot Now button 41 Figure 2 11 HP Uninstaller utility Reboot Later button 41 Figure 2 12 Software installation Welcome Back screen 42 Figure 2 13 Software installation Uninstall option selected 43 Figure 2 14 Software uninstall Uninstall button 43 Figure 2 15 Software uninstall Reboot Now button 44 Figure 2 16 Software uninstall Reboot Later button 44 Figure 2 17 Windows Control Panel screen ...

Page 14: ... Mac installer Select a Destination dialog 125 Figure 4 6 Mac installer Installation Type dialog 126 Figure 4 7 Mac installer custom installation dialog 127 Figure 4 8 Mac installer authentication dialog 128 Figure 4 9 Mac installer Installation dialog 128 Figure 4 10 Mac installer Summary dialog 130 Figure 4 11 IP location on the Jetdirect page 132 Figure 4 12 HP Utility main screen 136 Figure 4 ...

Page 15: ...Figure 4 28 Additional Settings screen 149 ENWW xiii ...

Page 16: ...xiv ENWW ...

Page 17: ...information about these topics Purpose and scope Software availability and localization Windows printing system software Driver configuration for Windows Use the HP Embedded Web Server Use HP Web Jetadmin software HP ePrint HP Print View Software Advanced color use ENWW 1 ...

Page 18: ... system administrators management information systems MIS personnel and end users as appropriate The following information is included in this STR Descriptions of drivers operating systems and system environments Descriptions of installing and uninstalling the printing system software components For information about the location of information within chapters see the table of contents An index is...

Page 19: ...n describes the files that are available on the software CD and provides additional information about support and availability The HP LaserJet Enterprise 500 color M551 printing system software CD is divided into two partitions one for Windows operating systems and one for Macintosh operating systems The files in each partition include documentation files and files that are required in order to in...

Page 20: ...hile running the installer Chm files are included in 38 languages have a smaller file size and 30 of the languages are installed on your PC by default when the installer is run from the in box software CD Both the Pdf and Chm formats contain the same information but the formatting is different The User Guide can be found in the Start menu by clicking Start All Programs HP HP LaserJet Enterprise 50...

Page 21: ...ish Dansk daww Dutch Nederlands nlww Estonian Esti 1 etww Finnish Suomi fiww Greek elww Hungarian Magyar huww Bahasa Indonesian idww Japanese jaww Kazakh 1 kkww Korean koww Latvian Latviesu 1 lvww Lithuanian Lietuvislai 1 ltww Norwegian Norsk noww Polish Polski plww Portuguese Portugues ptww Romanian Romana roww Russian ruww Serbian 1 srww Slovak Sloveneina skww Slovenian Slovenseina slww Swedish ...

Page 22: ...t on the CD but cannot be viewed during install The User Guide in Pdf format for 30 languages can be viewed during install or opened from the CD All of the user guides in Pdf format can be opened from the CD at CD ROOT documents When the in box software Installer CD is run the user guide can be viewed by clicking More Options Documentation then User Guide CD The Installer CD screen is shown in Fig...

Page 23: ... Print Driver HP PCL 6 Universal Print Driver HP PS Universal Print Driver Arabic Bulgarian Catalan Croatian Czech Danish Dutch English Estonian Finnish French German Greek Hebrew Hungarian Italian Japanese Korean Latvian Lithuanian Norwegian Polish Portuguese Romanian Russian Serbian Slovak Slovenian Spanish Swedish Thai Turkish Ukrainian Simplified Chinese Traditional Chinese ENWW Software avail...

Page 24: ...eb Registration NOTE Web Registration is run when the install is complete and is not installed on the user s system Arabic Bahasa Indonesian Catalan Croatian Czech Danish Dutch English Finnish French German Greek Hebrew Hungarian Italian Japanese Korean Norwegian Polish Portuguese Romanian Russian Slovak Slovenian Spanish Swedish Thai Turkish Simplified Chinese Traditional Chinese 8 Chapter 1 Prod...

Page 25: ...n in Spanish only No documentation in Arabic Bulgarian Czech Greek Hebrew Croatian Estonian Lithuanian Latvian Romanian Slovak Slovenian Serbian Turkish Ukrainian HP LaserJet Enterprise 500 color M551 Install Notes HTML file Arabic Bulgarian Catalan Croatian Czech Danish Dutch English Estonian Finnish French German Greek Hebrew Hungarian Italian Japanese Korean Latvian Lithuanian Norwegian Polish ...

Page 26: ... The HP PCL 5 Universal print driver UPD This print driver is not installed by default To install the HP PCL 5 UPD download it from www hp com go upd and then use the Microsoft Add Printer Wizard The HP PCL 6 Universal print driver UPD This print driver is not installed by default To install the HP PCL 6 UPD download it from www hp com go upd and then use the Microsoft Add Printer Wizard The HP PS...

Page 27: ... Vista 32 bit and 64 bit Windows 7 including starter edition 32 bit and 64 bit Mac OS X 10 5 OS X 10 6 NOTE Print driver for Mac OS X 10 7 available from Apple Software Update In Windows operating systems the HP LaserJet Enterprise 500 color M551Print driver supports preconfiguration automatic configuration and driver updates after installation NOTE For additional information about installing the ...

Page 28: ...printing system software and product support information go to www hp com go lj500colorM551_software If you are using an HP print driver in a Windows environment follow these steps to find driver version information 1 In Windows Vista and Windows 7 click the Start button click Control Panel click Hardware and Sound and then click Printers In Windows XP Windows Server 2003 and Windows Server 2008 c...

Page 29: ...taller or just the driver In all cases the driver will be listed as UPD Version 5 3 0 10295 This refers to the HP PCL 6 driver version NOT the UPD driver version as stated This may be removed in a future version of the driver You can also gain information about driver versions by clicking the About button that appears on most driver tabs ENWW Windows printing system software 13 ...

Page 30: ... Windows Server 2003 Windows Server 2008 Windows Vista and Windows 7 Bidirectional communication In environments that support bidirectional communication the computer communicates with the product during installation determines the physical configuration and then configures the driver accordingly Bidirectional communication is the capability of the product to respond to data inquiries from the com...

Page 31: ...andling accessory is added later use the Update Now feature to query the product and update the settings to match the new product configuration The feature automatically updates the registry and changes the configuration information that appears on the Device Settings tab NOTE Depending on which settings were updated the Update Now feature might change the configuration information that displays o...

Page 32: ...deployment These steps can be accomplished in different ways depending on the tool that is being used to define the configuration The driver configuration process is supported through three distinct tools All three are designed with the same basic user interface UI controls for interacting with the CFG file but are packaged differently either to support established product installation workflows o...

Page 33: ...ustomized as part of the process The HP Web Jetadmin Driver Configuration is limited to Internet Explorer browsers HP Web Jetadmin is supported by the following Windows XP Professional only Windows Server 2003 R2 only Windows Server 2008 Windows Vista Business and Enterprise Editions Windows 7 The HP Web Jetadmin print management features are supported by the following Windows XP Professional with...

Page 34: ...efox using Bonjour or an IP address Linux Netscape Navigator only HP UX 10 and HP UX 11 Netscape Navigator 4 7 The HP Embedded Web Server works when the product is connected to an IP based network The HP Embedded Web Server does not support IPX based product connections You do not have to have Internet access to open and use the HP Embedded Web Server When the product is connected to the network t...

Page 35: ... information found on the configuration page Supplies Status Page Shows a detailed status of the installed HP supplies Event Log Page Shows a list of all product events and errors Use the HP Instant Support link in the Other Links area on all HP Embedded Web Server pages to connect to a set of dynamic Web pages that help you solve problems These pages also show additional services available for th...

Page 36: ...Language Set the language in which to display the HP Embedded Web Server information Date and Time Set the date and time or synchronize with a network time server Energy Settings Set the sleep schedule and sleep timer settings for the product Backup and Restore Create a backup file that contains product and user data If necessary you can use this file to restore data to the product Restore Factory...

Page 37: ...nd install product firmware upgrade files Restore Factory Settings Restore the product settings to the factory default settings Security tab Table 1 11 HP Embedded Web Server Security tab Menu Description General Security Configure an administrator password so you can restrict access to certain features on the product Enable or disable the Host USB port on the control panel or the USB connectivity...

Page 38: ...nistrators the ability to resolve issues before users are affected Download this free enhanced management software at www hp com go webjetadmin NOTE HP Web Jetadmin is not supported from Mac OS X HP ePrint HP ePrint is a service that allows you to print directly to certain HP products by sending an email to the product email address HP ePrint lets you print from any smart phone or computer without...

Page 39: ...log into the ePrintCenter www hpeprintcenter com within 24 hours the ePrint email address of the printer does not change d To prevent your product from printing unexpected documents click ePrint Settings and then click the Allowed Senders tab Click Allowed Senders Only and add the e mail addresses from which you want to allow ePrint jobs e To set up default settings for all ePrint jobs sent to thi...

Page 40: ... an interface to the product through a Web browser on single network administration servers Use HP Web Jetadmin to manage HP Jetdirect connected products within an intranet For more information see the following Web site www hp com go webjetadmin HP Managed Printing Administration HP MPA HP MPA provides a means for controlling color printing through Managed Print Policies MPPs and Managed Printer ...

Page 41: ...e can be used with any of the product print drivers The profiles are available at the following HP Web site under software downloads www hp com support lj500colorM551 The ICC profiles describe the way that color will be interpreted in the default CMYK and RGB modes These profiles can be used for color conversions in a color managed workflow The sRGB profile matches the default RGB mode sRGB which ...

Page 42: ...26 Chapter 1 Product basics and Windows software description ENWW ...

Page 43: ...nterprise 500 color M551 printing system software for Windows operating systems The chapter provides information about these topics Supported operating systems for Windows Install overview Detailed Microsoft Windows installation instructions Install optional software Uninstall software NOTE If the computer is running a 64 bit Windows operating system you must install the corresponding 64 bit print...

Page 44: ...it and 64 bit Windows Server 2003 32 bit and 64 bit Windows Server 2008 32 bit 64 bit and R2 edition Windows Vista 32 bit and 64 bit Windows 7 32 bit and 64 bit HP UPD PCL5 driver x x x x x HP UPD PCL6 driver x x x x x HP UPD PS driver x x x x x Discrete PCL6 driver x x x x x Installer CD Windows Mac x 32 bit only x 32 bit only x x x HP MPA x 32 bit only x 32 bit only x 32 bit only x 32 bit only x...

Page 45: ... Utility used to package and deploy drivers in large environments can even perform installations silently no user intervention www hp com go ddu HP DCU Driver Configuration Utility used to configure drivers prior to deployment e g set two sided printing as default www hp com go dcu Citrix and Windows Terminal Services For the latest support see www hp com go upd documentation tab then open the Sys...

Page 46: ...er checks the computer system to ensure that the following Windows features are the correct version to support the printing system components Microsoft Windows Installer 3 1 When the user starts the installation process the product software installer checks the computer system to determine the version number of the Windows Installer currently on the system If the product software installer detects...

Page 47: ...indows XP Professional installation sequence The order and appearance of dialog boxes can vary among operating systems Use the installation CD to install the product software The recommended Easy installation installs the PCL 6 print driver and user guide For a USB installation do not connect the USB cable between the product and the computer yet You will be instructed to connect the USB cable dur...

Page 48: ...started after 30 seconds complete these steps a On the Start menu click the Run option b Type the following X SETUP EXE where X is the letter of the CD ROM drive c Click the OK button The installer program starts 3 Read the license agreement click the I have reviewed and accept the installation agreements check box and then click the Next button to continue to the Connection Type screen Figure 2 1...

Page 49: ...he product connects to the computer For USB connected products follow these steps a Select Directly connect to this computer using a USB cable and then click Next Figure 2 2 Software installation Connection Type screen ENWW Detailed Microsoft Windows installation instructions 33 ...

Page 50: ...t the Connect your Product now screen The installer program opens a progress bar as it automatically starts the software installation Figure 2 3 Software installation Connect your Product now screen 34 Chapter 2 Install Windows software and utilities ENWW ...

Page 51: ...roduct on the network option c If the product s networking settings are known enter either the product s host name IP address or hardware address NOTE The product s network IP address can be obtained at the product control panel From the product control panel s Main Menu select How to Connect and then press the OK button Select Network Address and then press the OK button to display the IP address...

Page 52: ...tion Network Product s Found screen 6 The Product Configuration screen appears Figure 2 6 Software installation Product Configuration screen Make this product the default printer by selecting the Set as default printer check box Send a test page to the product by selecting the Print a test page check box 36 Chapter 2 Install Windows software and utilities ENWW ...

Page 53: ...his e mail address and instructions for using the service or Select the check box next to No do not enable Web services if you do not want HP Web services enabled for your product Click the Exit button Configure HP ePrint a Go to www hpeprintcenter com b Click Sign In to enter your HP ePrintCenter credentials or to sign up for a new account c Select your product from the list or click Add printer ...

Page 54: ...1 Insert the HP LaserJet Enterprise 500 color M551 software CD into the CD ROM drive The installer program should open If the installer program has not started after 30 seconds complete these steps a On the Start menu click Run b Type the following X SETUP EXE where X is the letter of the CD ROM drive c Click the OK button 2 Click the More Options menu NOTE All of the software listed in the follow...

Page 55: ...int Solutions Console Online 4 Click the Get Specialized Drivers button to gain access to the following software HP Universal Print Driver Portal Online HP Print View Software Online Figure 2 8 More Options screen ENWW Install optional software 39 ...

Page 56: ...rint driver by using the Server Properties feature on page 47 Use the HP Uninstall utility to remove the product software The installed software includes a utility to remove the product software 1 Click the Windows Start button click the Programs or All Programs item and then click the HP item 2 Click the HP LaserJet Enterprise 500 color M551 item and then click the Uninstall item The HP Uninstall...

Page 57: ...s When the process is complete either click the Reboot Now button or clear the check box and click the Reboot Later button Figure 2 10 HP Uninstaller utility Reboot Now button Figure 2 11 HP Uninstaller utility Reboot Later button ENWW Uninstall software 41 ...

Page 58: ...m and then displays the main menu of the installation program in the same language If the installer program has not started after 30 seconds complete these steps a On the Start menu click the Run option b Type the following X SETUP EXE where X is the letter of the CD ROM drive c Click the OK button The installer program starts and opens the Welcome Back screen Figure 2 12 Software installation Wel...

Page 59: ...the Next button Figure 2 13 Software installation Uninstall option selected 3 Click the Uninstall button and then follow the onscreen instructions to complete the process Figure 2 14 Software uninstall Uninstall button ENWW Uninstall software 43 ...

Page 60: ...process is complete either click the Reboot Now button or clear the check box and click the Reboot Later button Figure 2 15 Software uninstall Reboot Now button Figure 2 16 Software uninstall Reboot Later button 44 Chapter 2 Install Windows software and utilities ENWW ...

Page 61: ...ete one of the following steps Windows XP and Windows Server 2003 On the Start menu click the Control Panel item and then double click the Add Remove programs item Windows Vista and Windows 7 On the Start menu click the Control Panel item and then under the Programs menu click the Uninstall a program item Figure 2 17 Windows Control Panel screen 3 Click Change or Remove Programs select the compone...

Page 62: ...cel to exit the HP Uninstall Utility Figure 2 18 HP Driver Uninstall Utility screen 5 When the removal is complete you will be prompted to reboot the computer De select the checkbox to reboot at a later time Figure 2 19 HP Driver Uninstall Complete screen 46 Chapter 2 Install Windows software and utilities ENWW ...

Page 63: ...iated files NOTE You cannot have any print jobs in the print queue for the print driver being deleted Double click the print queue icon to verify the there are no jobs in the print queue 4 To remove the associated files do one of the following steps Windows XP and Windows Server Click the File menu from inside the Printers or Printers and Faxes dialog and then click the Server Properties menu item...

Page 64: ...48 Chapter 2 Install Windows software and utilities ENWW ...

Page 65: ...rom any of them settings that are established in the software program take precedence over print driver settings Print driver settings in turn override product control panel settings When you install the printing system software in Windows the HP PCL 6 Print Driver is installed by default through the installer The HP PS Universal Print Driver and the HP PCL 5 Universal Print Driver and the HP PCL ...

Page 66: ...ome For Windows Vista click Start click Control Panel and then click Printer 2 Right click the driver icon and then select Printing Preferences 1 Click Start click Settings and then click Devices and Printers Windows 7 or Printers and Faxes Windows XP Professional and Server 2003 or Printers and Other Hardware Devices Windows XP Home For Windows Vista click Start click Control Panel and then click...

Page 67: ...oftware program controls In Windows Vista Server 2003 and XP click Properties in Windows 7 and Server 2008 click Printer Properties after right clicking the device name to gain access to the Properties tab set which controls the driver behavior and driver connections Properties tab set The Properties tab set contains information about and options for configuring the product NOTE Windows also has t...

Page 68: ...appears in the upper right corner of all Printing Preferences tabs except the Services and Job Storage tabs Switching between tabs does not change the location or appearance of the document preview image Move the mouse over the document preview image and the mouse cursor changes from an arrow to a gloved hand Toggle between portrait and landscape page orientation by clicking on the image 52 Chapte...

Page 69: ...ftware architecture might accept some settings that are illogical or impossible for the product to perform Sending a job with incompatible settings can lead to unexpected results If print jobs do not print as expected check the product documentation for the product capabilities In supported Windows operating environments some technically invalid print driver configurations result in warning messag...

Page 70: ...and copies in the driver although most current software programs support these features in the print dialog box or through the page settings in the software program The following figure shows the Advanced tab Figure 3 2 The default appearance of the Advanced tab The Advanced tab contains the following controls Paper Output Graphic Document Options Paper Output The Paper Output setting contains the...

Page 71: ...the copies values are treated independently For these programs setting 10 copies in the program and then setting 10 copies in the driver will result in 100 copies 10 x 10 being printed It is recommended that you set the number of copies in the program whenever possible When the Copy Count option is set to more than 1 the Collated check box becomes available Select this check box when you want the ...

Page 72: ...at the default Enabled If compatibility problems occur you can disable the feature However some advanced printing features might still appear in the print driver even though they have been disabled If you select an advanced printing feature in the print driver that has been disabled on the Advanced tab the feature is automatically re enabled Print Optimizations The default setting for Print Optimi...

Page 73: ...ession feature to select the graphics compression method Automatic The software determines the best compression method to use Best Quality This option forces the software to use a lossless compression method Lossless means that no data is lost during compression Maximum Compression Where applicable this option requires the software to always use a lossy compression method some data is lost Alterna...

Page 74: ...Front prints the document so that page 1 prints last NOTE The page ordering operation works on whole sheets of paper rather than on individual logical pages Accordingly if you set Pages per Sheet on the Finishing tab to be greater than one the ordering of logical pages on a physical sheet of paper does not change 58 Chapter 3 HP PCL 6 print driver for Windows ENWW ...

Page 75: ...ptions shown Paper sizes Paper source etc changes depending on the selected shortcut Figure 3 3 Printing Shortcuts tab The Printing Shortcuts tab is a new tab that appears on the HP PCL 6 Print Driver beginning with the HP Color LaserJet CM4730 MFP In previous drivers the Print Task Quick Sets appeared in most of the driver tabs and was used to capture commonly used driver settings Like Quick Sets...

Page 76: ...ou change any of the settings for a defined printing shortcut the Save As and Reset buttons become active Click Save As to save the new settings as a custom printing shortcut Click Reset to set the default options for all features of the selected shortcut Create a custom printing shortcut 1 Select General Everyday Printing as a base 2 Select the appropriate print settings on the Printing Shortcuts...

Page 77: ...t appears in the Printing Shortcuts list 5 To delete a custom printing shortcut click the custom shortcut then click the Delete button NOTE Predefined shortcuts are designed for using as is or as bases for custom printing shortcuts and cannot be deleted ENWW Printing Shortcuts tab features 61 ...

Page 78: ...so use this tab to specify different paper selections for the front cover first page other pages last page and back cover of the document The following figure shows the Paper Quality tab Figure 3 5 Paper Quality tab The Paper Quality tab contains the following control sets Paper Options Document preview image Print Quality 62 Chapter 3 HP PCL 6 print driver for Windows ENWW ...

Page 79: ...oup box The settings in the Paper Options group box are described in the following order Paper sizes Custom Paper Size Paper source Paper type Special pages Paper sizes The Paper sizes setting is a drop down menu that lists all of the supported paper sizes When you move the mouse over the dimensions label the mouse cursor changes from an arrow to a gloved hand Click the dimensions label to toggle ...

Page 80: ... attributes and commands on page 152 When the Settings under the Special pages section have been changed the Paper sizes Paper source and Paper type menus change also offering a variety of options For more information see Special pages on page 71 Custom Paper Size The Custom Paper Size dialog box appears when you click Custom on the Paper Quality tab The following figure shows the initial appearan...

Page 81: ...e Paper Size group box Any entry that is greater than the maximum limits of the width and height control is rounded down to the maximum valid entry while any entry that is smaller than the minimum limits of the width and height control is rounded up to the minimum valid entry If units are in millimeters the custom paper size range minimum is the limit rounded up to the nearest whole millimeter The...

Page 82: ...in Executive 184 2 x 266 7 mm 7 25 x 10 5 in Statement 140 x 216 mm 5 5 x 8 5 in 4x6 101 6 x 152 4 mm 4 x 6 in 10 x 15 cm 101 6 x 152 4 mm 4 x 6 in 3x5 76 2 x 127 0 mm 3 0 x 5 0 in 5x7 127 x 177 8 mm 5 x 7 in 5x8 127 x 203 2 mm 5 x 8 in A6 105 x 148 mm 4 13 x 5 83 in Postcard JIS 100 x 148 mm 3 94 x 5 83 in Double Postcard JIS 148 x 200 mm 5 83 x 7 87 in 16K 184 x 260 mm 7 24 x 10 24 in 66 Chapter...

Page 83: ... x 9 84 in Envelope C5 ISO 162 x 229 mm 6 93 x 9 84 in Envelope C6 114 x 162 mm 4 49 x 6 38 in Envelope DL ISO 110 x 220 mm 4 33 x 8 66 in Envelope Monarch 98 4 x 190 5 mm 3 88 x 7 5 in Custom 76 2 x 127 mm to 215 9 x 355 6 mm 3 0 x 5 0 in to 8 5 x 14 in Custom 101 6 x 148 mm to 215 9 x 297 mm 4 0 x 5 85 in to 8 5 x 11 69 in Custom 148 x 215 9 mm to 210 x 355 6 mm 5 83 x 8 5 in to 8 27 x 14 in Uni...

Page 84: ...epends on the product accessories that are installed Any optional source trays that are installed through the Device Settings tab also appear here The Paper source drop down menu can contain the following options depending on what has been installed on the product Automatically Select Printer auto select Manual Feed in Tray 1 Tray 1 100 sheet multipurpose tray Tray 2 250 sheet tray The default set...

Page 85: ...05g HP Premium Choice Matte 120g HP Presentation Soft Gloss 120g HP Professional Soft Gloss 120g HP Premium Presentation Glossy 120g Mid Weight 96 110g Heavy 111 130g Mid Weight Glossy 96 110g Heavy Glossy 111 130g Brochure 131 175g HP Brochure Matte 150g HP Brochure Glossy 150g Extra Heavy 131 175g Extra Heavy Glossy 131 175g Photo Cover 176 220g HP Cover Matte 200g HP Matte Photo 200g Cardstock ...

Page 86: ... current version of HP Web Jetamin and for the latest list of supported host systems go to the following Web site www hp com go webjetadmin If you select a setting other than the default make sure that the correct paper type is loaded in the tray that you selected in the Paper source setting For more information about paper types see Paper attributes and commands on page 152 When you change the pr...

Page 87: ...ce The Paper source setting specifies the source tray to use for adding a front and or back cover to the document The list of source trays depends on the accessories that are installed Any optional trays that are installed through the Device Settings tab also appear here Paper type The Paper type setting specifies the paper size to use for front and or back covers Changes made to the Paper type se...

Page 88: ...s the source tray to use for printing a document The list of source trays depends on the accessories that are installed Any optional trays that are installed through the Device Settings tab also appear here Paper type The Paper type drop down menu shows all of the paper types that the HP LaserJet Enterprise 500 color M551 supports NOTE The same type of paper is used for the entire print job When y...

Page 89: ...printed page on page four specify 5 in the Blank or preprinted sheet before page s option Paper source The Paper source setting specifies the source tray to use for printing a document The list of source trays depends on the accessories that are installed Any optional trays that are installed through the Device Settings tab also appear here Paper type The Paper type drop down menu shows all of the...

Page 90: ...n the right side of the document Click the Add button to add the special pages you create These special pages will be listed and available for use under Special pages defined for this print job Document preview image The document preview image is a line drawn image of a page that represents graphics and text The document preview image is always oriented so that the contents of the page are right s...

Page 91: ...rea to create many smooth colors sharp images and crisp text The Print Quality drop down menu contains the following resolution options ImageREt 3600 This setting is selected by default ImageREt 3600 produces a 600x600 dpi print resolution that provides 3600 dpi laser class quality with millions of smooth colors 1200 x 1200 This setting may improve the rendering of fine lines and text Gloss Level ...

Page 92: ...g and watermarks The following figure shows the Effects tab Figure 3 11 Effects tab The Effects tab contains the following controls Resizing Options Document preview image Watermarks Resizing Options The Resizing Options group box consists of the following controls Actual Size default Print Document On 76 Chapter 3 HP PCL 6 print driver for Windows ENWW ...

Page 93: ...your document reduced or enlarged to fit on the selected paper Scale to Fit The Scale to Fit option box specifies whether each formatted document page image is scaled to fit the target paper size By default Scale to Fit is selected when Print Document On is selected If the setting is turned off then the document page images will not be scaled and are instead centered at full size on the target pap...

Page 94: ...n the arrows increases or decreases the scale by 1 Each click on the slider bar affects the scale by 10 You cannot achieve an exact value by dragging the slider bar indicator Instead either use the slider bar indicator to approximate the value that you want and then use the arrows to refine the value or type the value into the entry box The following settings disable of Actual Size Print Document ...

Page 95: ... is selected This is the default setting Any watermark that is selected from this list appears in the preview image When the First Page Only check box is selected the watermark is printed only on the first page of the document The First Page Only check box is disabled when the current watermark selection is none Watermarks are applied to logical pages For example when Pages per Sheet is set to 4 a...

Page 96: ...watermarks the New button is disabled To edit an existing watermark select the watermark in the Current Watermarks list If you change the Watermark Message for that watermark you are in effect creating a new watermark Watermark Message The Watermark Message is also the name that identifies the watermark in the Current Watermarks list except when more than one watermark has the same message For exa...

Page 97: ...owing selections Gray Red Yellow Green Cyan Blue Magenta Shading The default Shading setting for new and preset watermarks is Very Light The following range of shades is available from the Shading drop down menu Lightest Very Light default Light Medium Light Medium Medium Dark Dark Very Dark Darkest These values represent the intensity of the gray that is used Select Light to produce a lightly sat...

Page 98: ...ttribute settings for new and preset watermarks Setting New watermark Preset watermark Name Arial Varies by language Color Gray Gray Shading Very Light Very Light Size 80 Varies by language Style Regular Regular Click OK to accept all of the changes that have been made in the Watermark Details dialog box Clicking Cancel does not cancel all of the changes If you make changes to a watermark and then...

Page 99: ...ntrol the paper output The following figure shows the Finishing tab Figure 3 14 Finishing tab The Finishing tab contains the following controls Document Options Document preview image Orientation Document Options The Document Options group box contains the following controls Print on Both Sides Flip Pages Up ENWW Finishing tab features 83 ...

Page 100: ... available when the following conditions exist Paper type on the Paper tab is set to any paper type except for the following types Labels Color Laser Transparency Envelopes Paper sizes is set to any paper size except for the following sizes Statement 3x5 4x6 5x7 5x8 A6 B6 10x15cm Envelope 10 Japanese Postcard Envelope 9 Envelope Monarch Envelope B5 Envelope C5 Envelope C6 Envelope DL 84 Chapter 3 ...

Page 101: ...e and print speed to print the paper with the best possible quality This group of settings is known as print mode A different print mode is used with each paper type Print mode adjustments for the second side of a duplexed page are automatic Print on both sides manually Select the Print on Both Sides Manually check box to print on the second side of the paper for the HP LaserJet Enterprise 500 col...

Page 102: ...rint mode Transparencies and labels should never be manually printed on the second side To print a multiple page document follow these steps 1 Select the Print on Both Sides Manually check box 2 Click OK The even number pages of the document print 3 When the control panel shows the MANUALLY FEED message insert the stack of paper on which the even number pages have been printed as indicated in the ...

Page 103: ...ing like the pages of a book Booklet Layout The Booklet Layout drop down menu visible when Print on Both Sides is selected offers choices that are based on the current paper size The default setting for the Booklet Printing drop down menu is Off The other settings have the following format where paper size depends on the paper size that is set on the Paper Quality tab Left Binding Right Binding Wh...

Page 104: ...ides six settings Figure 3 16 Pages per Sheet preview images 1 page per sheet this is the default 2 pages per sheet 4 pages per sheet 6 pages per sheet 9 pages per sheet 16 pages per sheet NOTE When you select an option other than 2 pages per sheet booklet printing is unavailable Related controls indented beneath Pages per Sheet are Print Page Borders and Page Order which become active when Pages ...

Page 105: ... affect the way that paper feeds into the product You can specify the orientation of the print job The three available orientations are portrait landscape and rotated The default orientation is Portrait NOTE Nearly all software programs establish the orientation for the printed page so the page orientation in the driver is useful only for the few software programs that do not set an orientation Th...

Page 106: ...ion see Automatic Configuration on page 111 To configure the drivers manually after installing a hard disk follow these steps 1 In Windows Vista Windows 7 and Windows Server 2008 click the Start button click Control Panel click Hardware and Sound and then click Printers In Windows XP and Windows Server 2003 click Start click Settings and then click Printers and Faxes 2 Right click the product name...

Page 107: ...e product configuration page in the Memory section two Job Storage Mode settings are available on the Job Storage tab Proof and Hold Personal Job Two additional Job Storage Mode settings become available on the Job Storage tab if a hard disk is installed Quick Copy Stored Job The following figure shows the Job Storage tab Figure 3 17 Job Storage tab The Job Storage tab contains the following contr...

Page 108: ...nterprise 500 color M551 printer offers the following Job Storage Mode options Off Proof and Hold Personal Job Quick Copy Stored Job These options and the settings that control them are described below Off When selected this option turns the job storage feature off it is disabled which means that the print job will not be stored in the product Proof and Hold To use the Proof and Hold option the jo...

Page 109: ...dropdown box the print job can be printed only after you type the correct PIN at the control panel After the job is printed the job is immediately deleted from the product This feature is useful when you are printing sensitive or confidential documents that you do not want to leave in an output bin after printing The PIN number for Personal Jobs must be exactly four digits 0 though 9 If non numeri...

Page 110: ...ke Job Private Secure dropdown box to None To make a stored job private set the Make Job Private Secure dropdown box to either PIN to print or Encrypt Job with password Select PIN to print in the Make Job Private Secure dropdown box to set the private mode without encryption The print job can be printed only after you type the correct 4 digit PIN at the control panel For more information on the PI...

Page 111: ...s not selected the password is not saved even if you print twice from the same application while the application is still open If Save as default password is selected with a password and used to print a job and then Save as default password is deselected at a later time the password will still be used as the default password User Name Use the User Name settings to help identify the job at the prod...

Page 112: ... the dialog box is closed or as soon as the focus is removed from the control that is when the Tab key is pressed or another control is selected an empty string is replaced with Automatic The acceptable characters for job name and user name vary for each operating system The string must be of a length and type that can appear on the product control panel display If Job Name Exists When you store a...

Page 113: ...you can release the job to print from the product control panel 1 Press the Home button to open the menus 2 Press the up arrow or the down arrow until Retrieve Job From Device Memory is highlighted on the product control panel and then press OK 3 Press the up arrow or the down arrow to scroll to your user name and then press OK 4 Press the up arrow or the down arrow to scroll to the job name and t...

Page 114: ...n arrow to scroll to the job name and then press OK 5 Press the up arrow or the down arrow until DELETE is highlighted on the product control panel and then press OK 6 Press OK 7 If a PIN number or password is assigned to the job press the up arrow or the down arrow to select the first digit of the PIN and then press OK Repeat this step for each of the remaining digits of the PIN or Password If no...

Page 115: ...r option settings or to fine tune the color treatments and halftoning Color output can also be converted to grayscale The Color tab is shown in the following figure Figure 3 18 Color tab The Color tab contains the following sets of controls Color Options Color Themes Document preview image HP EasyColor ENWW Color tab features 99 ...

Page 116: ...tings that automatically fine tune the printed output The Automatic color settings provide high quality output while maintaining product performance for most color printing needs Manual NOTE To change color settings first de select the HP EasyColor option To change the color settings select the Manual option and then click Settings The Color Settings dialog box appears To change the settings make ...

Page 117: ...tings dialog box The Color Settings dialog box contains the following controls General Edge Control Text Neutral Grays Halftone Graphics Neutral Grays Halftone Photographs Neutral Grays Halftone ENWW Color tab features 101 ...

Page 118: ...selection of a device dependent color table that is embedded in the product firmware You can adjust the Neutral Grays setting independently for text graphics or photographs The following options are available Black Only This option generates neutral colors grays and black by using only black toner This option guarantees that neutral colors do not have a color cast Black Only is the default setting...

Page 119: ...olors are rendered Default sRGB Photo sRGB Photo Adobe RGB 1998 Vivid sRGB None Custom Profile Default sRGB Select Default sRGB for most printing needs This setting instructs the product to interpret RGB color as sRGB which is the accepted standard of Microsoft and the World Wide Web Consortium W3C Colors are matched to optimize the RGB colors on the screen and to provide vivid images and graphics...

Page 120: ...ng special effects This setting instructs the product to use a custom profile to emulate color output from another product by modifying how color is rendered The default custom profile is an emulation of the color table used on the HP Color LaserJet 4650 product The product holds only one custom profile at a time so when you download and install another color table it erases the default color tabl...

Page 121: ...he entire image at one time rather than dividing it into several pieces which results in improved color consistency sharper details and faster printing In the following example the images on the left were created without using the HP EasyColor option The images on the right show the enhancements that result from using the HP EasyColor option The HP EasyColor option is enabled by default in the HP ...

Page 122: ...ice services Internet Services The Internet Services group box contains the Select a destination drop down menu with the following selections Online diagnostic tools This is the HP Instant Support Web site where you can find interactive tools and contacts for troubleshooting Support and troubleshooting This is the main Web site for HP LaserJet Enterprise 500 color M551 product support 106 Chapter ...

Page 123: ...bling and disabling color printing and tracking color print job usage Show me how Find tips on using your HP product If you have Internet access select any of these items and click Go to open the corresponding HP Web page Device services Click the Device and Supplies Status icon to open the Device Status screen of the HP EWS which shows supply levels and control panel status Click the Print Color ...

Page 124: ...n use Form to Tray Assignment to specify the paper size in each input tray The HP LaserJet Enterprise 500 color M551 product supports more than one source of paper You can assign a form which defines the paper size and margins to each paper source When a form is matched to a source you can select the form when you print The product prints from the tray to which that form is assigned Network admini...

Page 125: ...form that is loaded in that tray 3 Repeat steps 1 and 2 for the remaining trays 4 Click OK to enable your settings or if necessary click Cancel to reconfigure all the trays and remove the size and type constraints that have been imposed on the Paper Quality tab Font Substitution Table Use the plus symbol next to theFont Substitution Table settings to change the TrueType to printer font mapping and...

Page 126: ...lick Start click Settings and then click Printers and Faxes 2 Right click the name of the product 3 In Windows Vista Server 2003 and XP click Properties in Windows 7 and Server 2008 click Printer Properties 4 Click the Device Settings tab 5 Click the External Fonts option The Properties button appears 6 Click Properties The HP Font Installer dialog box appears 7 Type the name and path of the font ...

Page 127: ...onts that you want to remove and then click Remove The fonts are removed 8 Click OK to close the HP Font Installer dialog box Installable Options Items under Installable Options are set based on the current printer configuration when the driver is installed The HP LaserJet Enterprise 500 color M551 product has printing options that you can install and configure in this section The following contro...

Page 128: ... 500 sheet tray installed on the product Tray 3 comes standard on HP LaserJet Enterprise color M551xh only Duplex Unit for 2 Sided Printing The duplexing unit comes installed on the HP LaserJet Enterprise color M551dn and the 5HP LaserJet Enterprise color M551xh product models NOTE The HP LaserJet Enterprise 500 color M551 product supports smart duplexing The product uses the smart duplexing featu...

Page 129: ...led managed and finished from the computer which eliminates the extra step of using a photocopier The HP LaserJet Enterprise 500 color M551 supports the transmit once mopying feature when the Mopier Mode setting on the Device Settings tab is Enabled When you use the HP PCL 6 Print Driver mopying is performed in one of two ways either through the software or through the product hardware When mopier...

Page 130: ...g table shows the relation between mopier mode settings and collation settings in the software program and the driver The first three columns show the settings the last column Expected result shows how a 3 page print job would appear Table 3 5 Driver mopier mode and collation settings Mopier mode Application collation Driver collation Expected result Disabled Not selected Not selected 3 copies unc...

Page 131: ...ersion numbers The About tab also indicates whether the driver was autoconfigured whether administrator preferences were set the date the driver was last configured and whether the configuration is autoconfigured or user configured The About button is also available on most driver screens The About button provides a PCL and UPD driver version numbers NOTE The HP PCL 6 print driver is installed by ...

Page 132: ...116 Chapter 3 HP PCL 6 print driver for Windows ENWW ...

Page 133: ...LaserJet Enterprise 500 color M551 printing system software for Macintosh operating systems as well as descriptions about the software and utilities The chapter provides information about these topics Determine the Mac driver version Supported operating systems for Mac OS X Printing system software Mac OS X installation instructions Remove software from Mac operating systems HP Printer Utility for...

Page 134: ...eferences menu and then click the Print Fax icon Mac OS X v10 5 and 10 6 or Print and Scan icon Mac OS X v10 7 2 Select the product in the left side of the window 3 Click the Options Supplies button 4 Click the General tab to view the driver version number 118 Chapter 4 Mac OS X software and utilities ENWW ...

Page 135: ... functionality and access to specific HP printer features Change printer driver settings for Mac Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings 1 On the File menu click the Print button 2 Change the settings that you want on the various menus 1 On the File menu click the Print butt...

Page 136: ...he driver Use the HP EWS to perform the following tasks Name the product and assign it to a zone on the AppleTalk network Change product settings Set a password for the product From the computer lock out functions on the control panel to prevent unauthorized access see the printing software help Online help This HTML based help system replaces the Apple Guide help system that was provided with Mac...

Page 137: ...taller program for each language Find the appropriate language for the operating system that is being used and then use the installer program for that language NOTE Detailed installation steps can be found in Mac OS X installation on page 122 HP LaserJet software CD Macintosh partition The files contained in the Macintosh partition of the HP LaserJet software CD are grouped by language and reside ...

Page 138: ...SB cable connect the network cable to the network port 1 Insert the HP LaserJet Enterprise 500 color M551 printing system software CD in the CD ROM drive NOTE If the CD screen does not open automatically when the CD is put into the CD ROM drive double click the CD ROM icon on the desktop to open the installer folder 2 The installer program opens Figure 4 1 Mac installer opening screen NOTE The fil...

Page 139: ...he HP LaserJet installer browser screen double click the product icon to open the installer program Introduction dialog Figure 4 2 Mac installer Introduction dialog ENWW Mac OS X installation instructions 123 ...

Page 140: ... Agreement dialog 5 You can save or print the license file by clicking the Save button or the Print button 6 Read the software license agreement and then click the Continue file The license agreement dialog appears Figure 4 4 Mac installer license agreement dialog 124 Chapter 4 Mac OS X software and utilities ENWW ...

Page 141: ...isagree button to end the installation and close the installer or click the Agree button to continue the installation Figure 4 5 Mac installer Select a Destination dialog ENWW Mac OS X installation instructions 125 ...

Page 142: ...ect the destination for the software installation and click Continue The Installation Type dialog appears Figure 4 6 Mac installer Installation Type dialog 126 Chapter 4 Mac OS X software and utilities ENWW ...

Page 143: ...ation Go to step 9 Click the Customize button to open a dialog that lists separate software programs that you can choose to install Figure 4 7 Mac installer custom installation dialog Click the Standard Install button to revert to the standard installation process Click the Go Back button to go back to the previous dialog box Use the check boxes in the Package Name list to select the printing syst...

Page 144: ...Figure 4 8 Mac installer authentication dialog 11 The Installation dialog appears A progress bar shows the percentage of the installation progress that has been completed Allow the program to install the software Figure 4 9 Mac installer Installation dialog 128 Chapter 4 Mac OS X software and utilities ENWW ...

Page 145: ...12 The Add Printer dialog appears Click the Add Printer button to add your printer to the list of available printers ENWW Mac OS X installation instructions 129 ...

Page 146: ...0 6 Complete these steps after completing the printing system software installation if you did not add a printer when running the installer 1 If you are installing the product using a USB connection connect the USB cable between the product and the computer if you have already not done so Turn on the product If you are installing using a network connection verify that the network cable is connecte...

Page 147: ...the Default Browser tab b Select the product from the list The software verifies that the product is connected to the network and the Print Using field is automatically populated with the correct PPD for the product NOTE If you are on a network that has more than one product print a configuration page and match the Bonjour Printer Name to the name on the list to identify the product that you are i...

Page 148: ...or LaserJet Page 1 v IPv4 If the IP address is 0 0 0 0 or 192 0 0 192 or 169 254 x x you must manually configure the IP address Otherwise the network configuration was successful IPv6 If the IP address begins with fe80 the product should be able to print If not you must manually configure the IP address d Type the IP address into the Address field on the add printer screen e The Name Location and ...

Page 149: ...port try a different USB port Turn the product off and then back on Turn the computer off and then back on If you are using a USB hub on the computer disconnect any other USB devices from the hub If the wrong PPD appears in the Kind column in the printer list after installation 1 Unplug the USB cable 2 Delete the print queue with the incorrect type for example Generic PostScript Printer 3 Reinstal...

Page 150: ...sources lang lproj where lang is the two letter language code for the language that you are using Mac OS X v10 5 v10 6 and v10 7 Select Macintosh HD then go to the following directory Library Printers PPDs Contents Resources NOTE In Finder if Macintosh HD is not viewable in the list go to Finder Preferences Sidebar Devices and then select Hard Disk 134 Chapter 4 Mac OS X software and utilities ENW...

Page 151: ...pport area Printer Settings Click the HP Support button to go to the HP Online Support Web site for more help on any of these topics Access to the HP Printer Utility In Mac OS X v10 5 and v 10 6 follow these steps to gain access to the HP Printer Utility 1 Mac OS X 10 5 and above Open the Finder click Applications click Utilities and then double click Printer Setup Utility or Mac OS X 10 5 and abo...

Page 152: ...en appears Click the product in the Devices list Figure 4 12 HP Utility main screen The following sections describe the screens and features that are available in the HP Utility 136 Chapter 4 Mac OS X software and utilities ENWW ...

Page 153: ...tus screen Click Detailed Supplies Information to open the Supplies Status details screen Use the scroll button to see information about the color toner cartridges On the Supplies Status screen click Media to see the status of the trays You can also order supplies at anytime by clicking Supplies in the toolbar on the HP Print Utilities main screen ENWW HP Printer Utility for Mac 137 ...

Page 154: ...t section of the HP Utility click File Upload to open the File Upload screen Figure 4 15 File Upload screen The File Upload command is supported for file types that can be sent directly to the product without first being opened through a software program Some files can be uploaded to the product but some cannot Documents in the following file formats can be printed by using a command line That is ...

Page 155: ...the file and click Open The file name appears in the File Upload screen of the HP Printer Utility Click Upload Upload Fonts In the Information And Support section of the HP Utility click Upload Fonts to gain access to fonts that you can upload to the HP LaserJet Enterprise 500 color M551 product Figure 4 16 Upload Fonts screen The drop down menu in the Upload Fonts pane has the following options M...

Page 156: ...w eprintcenter com Figure 4 17 HP ePrint Center screen Update Firmware NOTE This option is available only after you open the View menu and select the Show Advanced Options option The firmware file can be downloaded from the following Web site www hp com go lj500colorM551_firmware Figure 4 18 Update Firmware screen 140 Chapter 4 Mac OS X software and utilities ENWW ...

Page 157: ...ocess finish without further interaction with the product or the computer NOTE The product automatically turns off and then on again to activate the update this can happen more than once At the end of the update process the READY message appears on the control panel Do not turn off the product or interfere with the update until you see this message 4 Print a configuration page and verify that the ...

Page 158: ...given by setting the User Defined Low Threshold the percentage of estimated supply life left at which you want the product to alert you that the supply is low In the Cartridge Behavior at Very Low area select one of the following actions for the product to take when the black cartridge color cartridges or other parts or kits are At Very Low Stop Prompt to Continue Continue In the User Defined Low ...

Page 159: ... trays can detect the media size and may be greyed out 3 To change the paper size select a tray and then select a different paper size in the Default Media Size drop down menu 4 Click Apply Now to save the settings Output Devices In the Printer Settings section click the Output Devices icon to open the Output Devices screen The screen shows the paper handling devices on the product and allows conf...

Page 160: ...Click the Stapling Mode drop down list to change the stapler stacker stapling mode Click one of the Staple out Mode options to change the product behavior when the staple cartridge runs out of staples Duplex mode For the HP LaserJet Enterprise 500 color M551dn and HP LaserJet Enterprise 500 color M551xh product models the Printer Settings section includes a Duplex Mode setting Click this setting t...

Page 161: ...rinting on both sides of the page Protect Direct Ports In the Printer Settings section of the HP Utility select Protect Direct Ports to disable printing over USB and parallel ports JetDirect embedded network connectivity and third party add on cards such as FireWire will not be affected by this setting Figure 4 24 Protect Direct Ports screen Click Disable Direct Ports ENWW HP Printer Utility for M...

Page 162: ...ar the check box to disable the job storing feature Figure 4 25 Enable Job Storing screen You can type a PIN for your job in the Enter Secure Job PIN field Select the number of copies in the Copies to Print field Select a stored job and click Print to print the job Select a stored job and click Delete to delete the job 146 Chapter 4 Mac OS X software and utilities ENWW ...

Page 163: ...ify the following settings DHCP BootP Manual You can also use this screen to modify the following settings Host Name IP Address Subnet Mask Default Gateway To save new settings click Apply Now To view and change other network settings click Other Settings then clickAdditional Network Settings If a user name and password have been set you might need to obtain them from your IT administrator For mor...

Page 164: ...x and then click Apply Now Figure 4 27 Bonjour Settings screen Select Bonjour Settings to open the Bonjour Settings screen Bonjour is enabled by default The following options are available in the The highest priority service drop down menu Port 9100 IPP LPD RAW LPD TEXT LPD AUTO LPD BINPS default After you select a new setting click Apply Now to save it 148 Chapter 4 Mac OS X software and utilitie...

Page 165: ...HP Utility select Additional Settings to gain access to the HP EWS Figure 4 28 Additional Settings screen To open the HP EWS click Open Embedded Web Server For information about HP EWS settings consult the HP EWS online help ENWW HP Printer Utility for Mac 149 ...

Page 166: ...150 Chapter 4 Mac OS X software and utilities ENWW ...

Page 167: ...5 Engineering details Introduction This chapter presents engineering detail for the following topics Paper attributes and commands File to E mail utility ENWW Introduction 151 ...

Page 168: ...products support Tray 1 Tray 2 and Tray 3 Table 5 1 Paper source commands Input source PCL 5 Esc l H PCL 6 ubyte MediaSource PCL 6 ubyte_array string MediaSource PostScript MediaPosition or null ManualFeed true or false Automatically select NA NA NA NA Printer auto select 7 1 AUTOSELECT null false Manual feed in tray 1 2 2 MANUALFEED 3 true Tray 1 100 sheet 4 3 TRAY1 3 false Tray 2 250 sheet 1 4 T...

Page 169: ...nterpaperte Esc 6 Wd Heavy Esc 12 Wd Extra Heavy Esc 11 Wd Cardstock2 Esc 6 Wd Rough Esc 7 Wd Glossy Esc 12 Wd Tough Paper Esc 9 Wd Envelope 1 You must spell out the word Transparency in the string although it is abbreviated as TRNSPRNCY on the control panel 2 The correct command for cardstock is Esc n11WdCard Stock with a space between the d and the S and with an uppercase S ENWW Paper attributes...

Page 170: ...take a few minutes for the utility to gather the log files and attach them to an e mail message The File to E mail utility consists of two files that are located in the util folder on the product printing system software CD CD ROM drive Utilities FileToEmail exe CD ROM drive Utilities FileToEmail ini To use the File to E mail utility copy these files to the desktop navigate to them in Explorer and...

Page 171: ...gs 102 fine tune default settings 100 Halftone setting 102 PANTONE color profiles 25 printing settings controlling 24 restricting printing 25 color printing Pantone color profiles 25 components software Macintosh 120 Windows 10 configuration driver 16 connection type installation 33 35 connectivity bidirectional communication support 14 constraint messages print drivers 53 copies Quick Copy settin...

Page 172: ...9 Macintosh support 120 network settings 22 other links list 22 print tab 20 security settings 21 troubleshooting tools 21 HP Embedded Web Server EWS features 18 network connection 18 HP PCL 5 Universal Print Driver included 11 HP PCL 6 Print Driver features 49 included 11 settings 49 supported operating systems 11 HP Printer Utility for Macintosh firmware update 140 HP Printer Utility Macintosh 1...

Page 173: ...nk or preprinted 72 Pantone color profile 25 paper adding custom types 70 Alternative Letterhead Mode 57 custom sizes 68 duplex binding settings print drivers 87 orientation 89 settings print drivers 63 source commands 152 source setting 68 supported sizes 65 type commands 152 type setting 68 types and sizes supported 152 PDEs Printer Dialog Extensions 120 PDF files Macintosh File Upload command 1...

Page 174: ...uality tab 75 Printer Features setting Advanced tab 57 printer hard disk Device Settings tab 112 Printer Status Notification Device Settings Tab 112 Printing Shortcuts tab contents 59 Proof and Hold setting Job Storage tab 92 Quick Copy setting Job Storage tab 93 Raster Compression feature Advanced tab 57 Resizing Options settings Effects tab 76 Send True Type as Bitmap setting Advanced tab 57 Ser...

Page 175: ...ay 3 112 troubleshoot diagnostics 106 troubleshooting File to E mail utility 154 Macintosh setup 133 troubleshooting tools HP Embedded Web Server 21 TWAIN driver 10 U uninstall Windows software 40 uninstalling Mac software 133 Update Now feature 15 steps to activate 15 Upload fonts Configuration Settings menu 139 V version numbers print drivers 12 W Web browser requirements HP Embedded Web Server ...

Page 176: ...160 Index ENWW ...

Page 177: ......

Page 178: ... 201 1 Hewlett Packard Development Company L P www hp com ...

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