4-11
Troubleshooting
Hardware Diagnostic Tests
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Hardware Diagnostic Tests
Testing the Switch by Resetting It
If you believe that the switch is not operating correctly, you can reset the
switch to test its circuitry and operating code. To reset a switch, either:
■
Unplug and plug in the power cord (power cycling).
■
Press the Reset button on the front of the switch.
■
Select the reset or reboot option from the console, web browser interface,
or ProCurve Manager.
Power cycling the switch, pressing the Reset button, and the software reset
or reboot options all cause the switch to perform its power-on self-test, which
almost always will resolve any temporary operational problems. These reset
processes also cause any network traffic counters to be reset to zero and cause
the System Up Time timer to reset to zero. Neither of these reset procedures
causes any changes to the switch configuration. Be sure the latest configura-
tion changes have been saved (with the “write memory” command) before
resetting the switch.
Checking the Switch LEDs
The self-test passes if the Fault and Self Test LEDs on the front of the switch
go off after approximately 90 to 150 seconds depending on the number and
type of modules installed in the switch. If these LEDs stay on longer than 180
seconds or begin flashing, the switch, or a module, or an individual mini-GBIC
may have to be replaced as indicated by the LEDs.
See “Diagnosing With the LEDs” on
page 4-4
for information on interpreting
the LED patterns.
Checking Console Messages
Useful diagnostic messages may be displayed on the console screen when the
switch is reset. As described in chapter 2 under step 8, “Connect a Console to
the Switch”, connect a PC running a VT-100 terminal emulator program or a
standard VT-100 terminal to the switch’s Console Port and configure it to run
at 9600 baud and with the other terminal communication settings shown on
page 2-20
. Then, when you reset the switch, note the messages that are
displayed.
