4-3
Troubleshooting
Basic Troubleshooting Tips
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Connecting to devices that have a fixed full-duplex configuration.
The RJ-45 ports on the Switch 4200vl Series are all configured as “Auto”.
That is, when connecting to attached devices, the switch will operate in
one of two ways to determine the link speed and the communication mode
(half duplex or full duplex):
•
if the connected device is also configured to Auto, the switch will
automatically negotiate both link speed and communication mode
•
if the connected device has a fixed configuration, for example 100
Mbps, at half or full duplex, the switch will automatically sense the
link speed, but will default to a communication of
half
duplex
Because the Switch 4200vl Series behave in this way
(in compliance with
the IEEE 802.3 standard)
, if a device connected to the switch has a fixed
configuration at
full
duplex, the device will not connect correctly to the
switch. The result will be high error rates and very inefficient communi-
cations between the switch and the device.
Ensure that all devices connected to the Switch 4200vl Series are config-
ured to auto negotiate, or are configured to connect at half duplex (all
hubs are configured this way, for example).
If necessary though, you can modify the configuration of the ports on the
Switch 4200vl Series to match the configuration of the connected device.
Use the switch console, the web browser interface, or ProCurve Manager
to modify the port configuration.
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Check the port configuration.
A port on your Series 4200vl Switch may
not be operating as you expect because it has been put into a “blocking”
state by Spanning Tree, GVRP (automatic VLANs), or LACP (automatic
trunking). (Note that the normal operation of the Spanning Tree, GVRP,
and LACP features may put the port in a blocking state.) Or, the port just
may have been configured as disabled through software.
Use the switch console to determine the port’s configuration and verify
that there is not an improper or undesired configuration of any of the
switch features that may be affecting the port. See the
Management and
Configuration Guide
for your switch, available on the ProCurve Web site,
for more information.
For more information on possible network problems and their solutions, refer
to the technical note “Troubleshooting LAN Performance and Intermittent
Connectivity Problems”, which can be found on the ProCurve Web site,
www.procurve.com
, in the Information Library section.
