HP J2962A, Installation And Reference Manual

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HP Customer Support Services
HP offers customer support services for the RPS:
HP BBS and World Wide Web
HP FTP Library Service
CompuServe
HP FIRST Fax Retrieval Service
HP Network Phone-In Support
HP Interconnect Manager (
icmupdt.exe
), HP Stack Manager (stkmgr.exe) and
SNMP firmware for your AdvanceStack hubs (
asfw.exe
) are available
through the HP BBS, World Wide Web, CompuServe, and the HP FTP Library
Service. After you download the file(s) from one of these sources, you type
filename /x
. For example,
icmupdt.exe /x
HP BBS and World Wide Web
The HP BBS phone number is (208) 344-1691. Set your modem
communication settings to:
parity = N
data bits = 8
stop bits = 1
baud rates = 300, 1200, 2400, 4800, 9600, or 14400
The URL address for the World Wide Web is:
http://www.hp.com/go/network_city
From this web site, you can download files and learn about HP networking
products. After you download the file, extract the file (e.g.,
icmupdt /x )
Troubleshooting
13