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Rackmount Console Switch Owner’s Manual

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Fill out the chart below, including every server attached to your Rackmount
Console Switch.

Problem Description: (Include all affected ports, exact nature of problem,
troubleshooting steps taken, etc.)

Port

Computer

Manufacturer/

Model

BIOS

Manufacturer /

Revision

Operating

System

Graphics Card

Name/Model

Video

Resolution /

Scanrate

Summary of Contents for J1473A

Page 1: ...owner s manual Owner s Manual Manual do Proprietário Manual del propietario Manuel du propriétaire HP J1473A 4 port Console Switch HP J1474A 8 port Console Switch HP J1475A Console Switch Expansion Kit ...

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Page 3: ...ation ScrollPoint is a trademark of International Business Machines Corporation Expert Mouse is a registered trademark of Kensington Technology Group Microsoft Logitech and Kensington are registered trademarks of their respective companies MouseMan Marble and TrackMan are registered trademarks of Logitech Inc IntelliMouse is a trademark of Microsoft Corporation Hewlett Packard Company www hp com ...

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Page 5: ...accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio I...

Page 6: ... 4 1988 prEN 50024 4 1992 1kV power lines 0 5kV signal lines Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and 93 68 EEC and the EMC Directive 89 336 EEC and 92 31 EEC and 93 68 EEC and carries the CE Marking accordingly 1 The product was tested in a typical configuration with a Hewlett Packard computer system Cupertino CA USA ...

Page 7: ...LASH Upgrading 32 C Troubleshooting 34 D Problem Report 39 Chapter 6 Port Scanning Choosing a Scanning Method 29 Turning Scanning On and Off 30 Chapter 2 Installation Basic Install 5 Advanced Install 9 Chapter 1 Product Overview Feature Overview 1 Chapter 3 Basic Operations Keyboard Control 11 Keyboard Switching 12 System Control Maintenance 13 Chapter 5 Console Switch 2 User Expansion Kit Optiona...

Page 8: ...d sym bol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons PROTECTIVE GROUNDING TERMINAL A terminal which must be connected to earth ground prior to making any other connections to the equipment POWER ON This symbol indica...

Page 9: ...switch performs as a matrix with both users independently accessing any of the attached servers at the same time Your second user can be as far as 500 feet away from the switch This extension capability lets you place your second keyboard monitor and mouse wherever you need them most The Rackmount Console Switch is FLASH upgradable This means that you can update your firmware at any time through a...

Page 10: ...ure and initiate scanning and other features The AutoBoot feature boots all attached servers during initial power up or after a power failure Servers are booted transparently without operator intervention and may be powered up one at a time or all at once When the power stabilizes a port may be selected A built in scanning feature allows you to automatically monitor or scan your servers without in...

Page 11: ...Rackmount Console Switch eliminating unneeded menu options or keyboard sequences Since the Rackmount Console Switch is Hot Pluggable you can add and remove peripherals without powering down the computers or the switch For easy integration into your current configuration you can mount the Rackmount Console Switch in any standard rack even if it is not a Hewlett Packard rack A typical configuration ...

Page 12: ...Rackmount Console Switch Owner s Manual www hp com enclosures ...

Page 13: ...ocate your PS 2 keyboard VGA video monitor and PS 2 mouse 3 Plug your VGA monitor cable into the port labeled on the back of your Rackmount Console Switch Plug your PS 2 keyboard cable and your PS 2 mouse cable into the ports labeled and respectively 5 Installation 2 Basic Install VGA MONITOR CABLE PS 2 KEYBOARD CABLE PS 2 MOUSE CABLE ...

Page 14: ...PS 2 keyboard connection and a 6 pin miniDIN connector for a PS 2 mouse connection The PS 2 mouse connector is designated by a mouse icon Plug these connectors into the matching ports on your server 5 Locate your next input cable Repeat step 4 until all servers are properly attached to the Rackmount Console Switch 6 Locate the power cord that came with your Rackmount Console Switch Plug it into th...

Page 15: ...equipment and easily accessible to allow for unplugging prior to any servicing of the unit 7 Power up your Rackmount Console Switch first then power up all attached servers The Rackmount Console Switch and all attached servers should be powered down before servicing the unit Always disconnect the power cord from the wall outlet ...

Page 16: ...the Console Expansion Box near the monitor and connect your monitor keyboard and mouse to the connectors on the rear of the Expansion Box just as you would connect them to your server Make sure you connect your monitor s power supply to appropriate electri cal outlets Please note that the connector on the rear of the Expansion Box is not used Do not connect anything to the connector on the rear of...

Page 17: ... M a d a n a C l i z a r B n a w i a T 4 1 3 6 0 2 1 8 t h g i a r t S I V X 7 E E C g u l p 7 C 1 0 2 3 C E I r o t c e n n o c s r e t e m 8 1 e l b a c t h g i a r t S A 5 2 V 0 5 2 k c a l B e p o r u E l a t n e n i t n o C 9 9 6 8 0 2 1 8 e e r g e d 0 9 A 3 6 3 1 S B g u l p 7 C 1 0 2 3 C E I r o t c e n n o c s r e t e m 8 1 e l b a c t h g i a r t S A 5 2 V 0 5 2 k c a l B m o d g n i K d...

Page 18: ...ole Switch 3 Plug the 15 pin video connector on the other end of the cable into the port labeled on your first cascading switch Plug the PS 2 mouse connector designated by a mouse icon into the port Plug the remaining 6 pin miniDIN keyboard connector into the port 4 Repeat steps 4 7 in the section Connecting Servers to the Rackmount Console Switch for each attached server Advanced Install CASCADIN...

Page 19: ...ter Enter Press the Enter or Return key The Enter command is used to execute an instruction and exit from Command Mode Addr The numbers on your Rackmount Console Switch are your servers addresses Enter the number for the server you re selecting For cascaded systems enter the port address on the base unit where the second switch is attached then a period followed by the address of the server in you...

Page 20: ...ands until the Enter or the ESC key is pressed to terminate Command Mode None of the keystrokes entered will be forwarded to the attached server until you exit Command Mode Next enter the address Addr for the port you wish to select Press Enter to accept the new port The following command line shows the proper format used to switch your active port via keyboard Below is a sample of a keyboard swit...

Page 21: ...suspension of scanning CM M Enter Disables mouse suspension of scanning CM H1 Enter Changes the hot key sequence to the default NumLock CM H2 Enter Changes the hot key sequence to the 1st alternate NumLock CM H3 Enter Changes the hot key sequence to the 2nd alternate CTRL CM OSD0 Enter Disables the OSD Sequence CM OSD1 Enter Changes the OSD sequence to the default CTRL CTRL CM OSD2 Enter Changes t...

Page 22: ...Rackmount Console Switch Owner s Manual www hp com enclosures 14 ...

Page 23: ... will bring up the User Login window Type in your user name and press Enter The system administrator should login as Admin Root or Administrator Type your password and press Enter This will bring up your Port List If there is no keyboard activity the login window will timeout after five minutes and go blank to allow the monitor s energy saver to execute Activate on screen display to restore the lo...

Page 24: ...AIN OSD WINDOW The OSD Window Administrator Port List Name Access Kyle 1 Program Manager Hewlett Packard Console Switch Address VK o F10 Logout Kyle VK o John 2 V o Pam 3 VK o Gilbert 4 V o Use your up and down arrow keys and the page up and down keys to select a port Move immediately to the top or bottom of the list with the home and end keys Press a letter while in the main OSD Window and the Hi...

Page 25: ...everal options that are not in the User level Command Menu Add Port Edit Port Delete Port and Administrator Functions are covered in separate sections in this chapter Scanning is covered in Chapter 6 If you experience a loss of mouse signal while using the Rackmount Console Switch select the Reset Standard Mouse Keyboard option from this menu for a server with a standard mouse driver or Reset Whee...

Page 26: ...naming and press Enter Please note that the address cannot be longer than two digits 3 Enter the dwell time for the ID Window and press Enter 4 Enter the dwell time for scanning and press Enter 5 After selecting ID Setup use the arrow keys to position the ID window to where you would like it to appear when this port is selected Then press Enter For further information see The ID Window later in th...

Page 27: ... the ID window to where you would like it to appear when this port is selected Then press Enter For further information see The ID Window later in this chapter 6 Select Save Changes and press Enter to accept Press Esc at any point to exit this operation without saving the changes Deleting an Existing Port 1 Highlight the port you wish to delete in the main OSD Window 2 Press the Ctrl key twice to ...

Page 28: ...to toggle between large and small ID Window Help Press F1 The ID Window appears when you change ports and displays the name of the selected port This window can be individually configured for each port in your system The characteristics of the ID Window can be changed from the Edit Port Menu This option is only available if you are operating in non secure mode or if you are the system administrato...

Page 29: ...ange in the main OSD Window 2 From the main OSD Window press the Ctrl key twice to access the Administrator Command Menu 3 Select Edit Port from the Command Menu 4 Choose the option ID Dwell Time 5 Enter a number between 0 255 seconds Entering 0 disables the ID Window Entering 255 allows the ID Window to stay on screen the entire time the port is active 5 Press Enter to accept the changes or press...

Page 30: ...rom this menu your system will then be in secure mode A lock symbol will appear to the right of the menu headings to indicate secure operation Logout Capability You have the option of automatically logging out of the system after an administrator defined period of inactivity Timeout values can be set from 0 to 60 minutes Default is five minutes A value of 0 keeps the user logged in continuously Wh...

Page 31: ...tting CAUTION Security is enabled once the password has been created Store a copy of your password in a safe place You should now see the option F10 Logout at the bottom of your main OSD Window and a lock symbol to the right of the menu headings Setting Up Additional Users 1 Press the Ctrl key twice to access the Command Menu 2 Select Administrator Functions from the Command Menu 3 Select Setup Us...

Page 32: ...F7 for video and keyboard mouse capability The default is set for full access All changes go into effect as soon as they are made Press Enter when you have completed your configuration 8 Press Enter to accept your selections and repeat steps 3 7 for each remaining user FLASH Upgrades FLASH Upgrading allows you to change the code that runs yourRackmount Console Switch This lets you enhance the feat...

Page 33: ...unt Console Switch just as if he were sitting in front of it Within the base unit there are two ways to utilize the multiuser capabilities of the Rackmount Console Switch You can access servers independently or share access with the other user Independent Access As long as both users are trying to access servers attached to the base Rackmount Console Switch they may access any of them independentl...

Page 34: ...fferent different expansion unit Multi Chassis Operation Shared Access If both users need to access the same server in the base unit they can share access to it through the Rackmount Console Switch Sharing means that both consoles can view a server port at the same time but only one can enter data through the keyboard or mouse at any given moment As soon as the active console stops all keyboard an...

Page 35: ... in a different Rackmount Console Switch unit at any time If one user is working on Port 1 of the base unit the other user can be independently using servers 2 or 3 of the base unit or any server attached to units B or C If one user is working on Port 2 of unit B the other user can be independently using any server attached to the base unit or Unit C This user cannot independently access any serve...

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Page 37: ...kmount Console Switch system by name by address or by list Please note that the switch only scans the servers that are in your OSD list Scanningbynameallowsyouto scan ports in alphanumeric order according to the port list in the main OSD Window Scanning by address allows you to view each of your active ports in port number order Scanning by list allows you to create a customized scanning order for...

Page 38: ...om the OSD menu 1 From the main OSD Window press the Ctrl key twice to access the Command Menu 2 Toggle Scanning is OFF Scan by Name Scan by Address or Scan by List from the menu This is a toggle option only one scanning option will show on the menu at any one time 3 Press Enter By keyboard hot key sequence The following key sequences control scanning Turning Scanning On and Off 30 ...

Page 39: ... 122 50 C Operating Voltage 100 240 VAC Power Frequency 50 60 Hz Supported Hardware Computer IBM PC AT PS 2 and 100 compatibles Video Modes VGA SVGA Maximum Resolution 1600 x 1200 72 Hz Peripherals PS 2 keyboard PS 2 mouse IntelliMouse PS 2 only IBM Scrollpoint Logitech Mouseman Logitech Marble Plus Logitech Marble FX and Kensington Expert mouse Regulatory UL 1950 CSA C22 2 No 950 EN60950 Standard...

Page 40: ...able through the Hewlett Packard web site at www hp com go enclosures Next you will need a serial cable available at most electronics stores to connect a server to your Rackmount Console Switch Simply connect the serial cable between the SETUP port on your switch to the serial port on the server You will then need some form of terminal software on your attached server so that the computer can comm...

Page 41: ...ntinue You must type out the word Yes before preceding Once you have done this the switch will go into a standby mode and wait for data from the server Note The keyboard video and mouse are disabled during the FLASH upgrade The final step is to send the FLASH file from your terminal program To do this you will need to use the transfer function from whichever program you are using Send the FLASH fi...

Page 42: ...ting tables to see if the problem can be resolved by following the procedures outlined 2 If you are unable to find a resolution fill out the Problem Report in Appendix D completely 3 Check the Hewlett Packard web site at www hp com go enclosures for the HP support service phone number nearest you Have your Problem Report with you when you call To expedite assistance have this manual with you when ...

Page 43: ...nd the switch is correctly connected Verify that the monitor cable is correctly connected to the switch Power down the server Connect the monitor directly to the server and power up again If the monitor operates correctly direct to the server contact Technical Support If it does not try another monitor Mouse jumps or hugs screen If the mouse has been hot plugged while running in Windows you may ne...

Page 44: ... the mouse is plugged into the correct PS 2 server ports port on the back of the switch Try the mouse reset command MR or try the Reset standard mouse keyboard command from the OSD Command Menu for servers using PS 2 mice Use MW or Reset wheel mouse for servers using the Microsoft IntelliMouse For instructions on command mode see the Basic Operations chapter Verify that the mouse works when connec...

Page 45: ...and try again If the problem persists contact Technical Support Keyboard is inoperable after If you are operating in secure mode verify your switching ports keyboard and mouse privileges If the problem persists call Technical Support Try changing the keyboard scan set for that port by using the keyboard command sequence Kn For more information see the Basic Operations chapter Characters on screen ...

Page 46: ...rgotten User password is forgotten Contact your system administrator General Keyboard Video If the building has 3 phase AC power ensure that Problems the server the switch and the monitor are on the same phase Best results are obtained when they are on the same circuit Use only Hewlett Packard supplied cable HP warranties do not apply to damage resulting from user supplied cable Do not use a 2 wir...

Page 47: ...ame Contact Name Phone Number Fax Number Service Call Number if one has been issued Console Switch Part Serial Revision Name and Model of Monitor Name and Model of Keyboard Name and Model of Mouse Version Information Select from the OSD Command Menu List any non PC equipment attached to the Rackmount Console Switch Include additional peripherals adaptors etc Appendices 39 ...

Page 48: ...ry server attached to your Rackmount Console Switch Problem Description Include all affected ports exact nature of problem troubleshooting steps taken etc Port Computer Manufacturer Model BIOS Manufacturer Revision Operating System Graphics Card Name Model Video Resolution Scanrate A B C D E F G H 40 ...

Page 49: ... days after delivery warranty begins on the 31st day from delivery 6 Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance 7 T...

Page 50: ...tion in this document is subject to change without notice Copyright Hewlett Packard Company 1999 All Rights Reserved Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Printed in USA 2 00 5967 9385 Rev 1 ...

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