Rackmount Console Switch Owner’s Manual
www.hp.com/enclosures
C: Troubleshooting
Our Technical Support staff is ready to assist you with any installation or
hardware problems you encounter with your Rackmount Console Switch.
If a problem should develop, follow the steps below:
1. Check the troubleshooting tables to see if the problem can be resolved
by following the procedures outlined.
2. If you are unable to find a resolution, fill out the Problem Report in
Appendix D completely.
3. Check the Hewlett Packard web site at www.hp.com/go/enclosures
for the HP support service phone number nearest you. Have your
Problem Report with you when you call. To expedite assistance, have
this manual with you when you call, along with a copy of your invoice
giving the date purchased and other identifying data.
34
