HDD Troubleshooting Guide
Page 31 of 48
7.
Select the “Test” tab.
8.
Select “Custom” and “Unattended” test.
9.
Select “+” on storage and select “+” for the HDD testing.
10.
To run the DST Quick test, select only the “Short Offline Self Test”.
11.
To run the DST Comprehensive test, select only the “Extended Offline Self
Test”.
12.
Select “Begin Test”. The test will run and will report any errors that are
found.
13.
Diagnostics log saving
To save the result, select Save and Save to Floppy will appear or Save to USB key if
installed.
Summary of Contents for HDD
Page 1: ...HDD Troubleshooting Guide Page 1 of 48 HP HARD DISK DRIVE TROUBLESHOOTING GUIDE ...
Page 32: ...HDD Troubleshooting Guide Page 32 of 48 ...
Page 36: ...HDD Troubleshooting Guide Page 36 of 48 3 4 FLOW CHART 4 Noisy HDD and OS boots ...
Page 38: ...HDD Troubleshooting Guide Page 38 of 48 3 6 FLOW CHART 6 Hangs during operation ...
Page 40: ...HDD Troubleshooting Guide Page 40 of 48 3 8 FLOW CHART 8 HDD utilities report errors ...
