HP HDD, Troubleshooting Manual

Page: 26 / 48

HDD Troubleshooting Guide Page 26 of 48
2.3
Option 3: Run DST from HP Insight Diagnostics Offline
Edition
HP Insight Diagnostics Offline Edition is a set of offline diagnostic tools that boots from
its own Linux OS. It is shipping today and is included on the Documentation and
Diagnostics CD for desktops and workstations. It is shipping with desktops
beginning with desktops introduced in May, 2005. It is available for all workstations
shipping from June, 2004. It is not available for notebook computers. These diagnostics
can also be downloaded from the
www.hp.com Web site under “Driver Downloads” for
supported products. This is an “ISO image file” package that can be downloaded, saved
to a temporary folder and burned to a CDROM (a file of approximately 100 MB in size).
This tool will launch the DST for all supported hard disk drives (IDE, SATA, SCSI are
supported).
It includes:
ƒ
Quick diagnostics
ƒ
Comprehensive diagnostics
ƒ
Custom diagnostics
ƒ
Interactive and non-interactive diagnostics
for a full set of components (in addition to the hard disk drive), for example:
• Memory
• Processor
• Storage devices
• Multimedia devices
• Input devices (mouse, etc.)