Problem
Possible Cause
Solution
Power Button Lockout is
displayed.
The display’s Power Button Lockout
function is enabled.
Press and hold the power button for 10 seconds to unlock the
power button function.
Power Voltage
Interruption Note
An imaging system displays an image that could be altered,
but in a way that would not affect the diagnosis or treatment.
Button lockouts
Holding down the power button or
Menu
button for ten seconds will lock out the functionality of that button.
You can restore the functionality by holding the button down again for ten seconds. This functionality is only
available when the display is powered on, displaying an active signal, and the OSD is closed.
Contacting support
To resolve a hardware or software problem, go to
http://www.hp.com/support
. Use this site to get more
information about your product, including links to discussion forums and instructions on troubleshooting. You
can also find information on how to contact HP and open a support case.
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
●
Display model number
●
Display serial number
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Name and version of the hardware and software you are using
26
Chapter 3 Support and troubleshooting
Summary of Contents for HC270cr
Page 1: ...User Guide HP HC270cr ...
Page 4: ...iv About This Guide ...
