Troubleshooting
User’s Guide
11–7
Expansion Cards
For more information on expansion cards, refer to Chapter 6,
“Using Expansion Cards.”
I tried to
synchronize
a workbook
and the file
is unresolved
in Microsoft
ActiveSync.
Pocket Excel does not support all Excel formatting; therefore,
Microsoft ActiveSync cannot synchronize the file.
Problem
Solution
Problem
Solution
I cannot get my
iPAQ Pocket PC
to recognize the
expansion card.
• Be sure you have firmly pushed the expansion card
down into the iPAQ Pocket PC.
• Be sure you have inserted the appropriate card into the
appropriate slot.
• Be sure any third party drivers are installed.
I cannot insert
my card.
• Be sure the label is facing the front of the unit.
• Be sure you are not inserting the card at an angle.
• Be sure you insert the connection area first.
I cannot remove
my SD card.
Push the SD card in to release the locking mechanism. The
card will pop out slightly and can then be easily removed.
My iPAQ Pocket
PC cannot
recognize
my card.
• Be sure you have loaded any drivers that came with the
expansion card you purchased.
• Reset the device by using the stylus to lightly press the
Reset
button on the bottom of the unit.
