User’s Guide
11–1
11
Troubleshooting
Use the following suggestions to troubleshoot problems with the
iPAQ Pocket PC.
Common Problems
Problem
Solution
I cannot see
anything on the
screen.
• Be sure the iPAQ Pocket PC is powered on.
• Be sure the iPAQ Pocket PC is connected to the AC
Adapter and the Universal Desktop Cradle.
• Reset the device by using the stylus to lightly press the
reset button on the bottom of the unit.
• Remove and replace the battery.
I cannot keep
my battery
charged.
• Always keep the iPAQ Pocket PC connected to the AC
Adapter when you are not using it.
• In the backlight settings, adjust the bar to a lower level to
conserve more battery power.
• Turn off Bluetooth and Wireless LAN (h5500 only) when
not in use.
The backlight
keeps turning
off.
• In Backlight Settings, increase the amount of time the
backlight stays on if not in use.
• Select the option to turn on the backlight when you touch
the screen or push a button.