Troubleshooting 70
Problem
Solution
The OSD is distorted or not readable on the local
port video display.
Be sure that the monitor supports the refresh rate to which
target server is set.
The activity indicator light ("
Console switch
components
" on page
) does not display when
the KVM Console Switch is powered on.
•
Be sure that the KVM Console Switch is powered on
and that the power source is valid.
•
Be sure that the cables are connected properly
The system does not recognize the IP Console
Switch.
All IP Console Switches must be upgraded with firmware
version 3.0.0 or later.
The KVM Console Switch system is inaccessible
because the password is lost.
Call the Hewlett Packard Enterprise Customer Support
Center ("
Accessing Hewlett Packard Enterprise Support
"
on page
74
).
Video displays are all green or red.
•
Check the UTP CAT5 cable for breaks or bad crimps.
•
Check the VGA connection for bent pins.
The screen saver does not turn on.
Be sure to click
OK
to confirm the screen saver selection.
Click
X
or press the
Esc
key to cancel the command.
When connecting a serial interface adapter to a
server running Linux Red Hat or SLES, the
numeric keypad keys on a PC keyboard do not
map to VT100 emulation under the Linux shell.
Using the numeric keypad with the vi text editor
causes function characters to appear instead of
numbers.
•
Use the "printenv" command to show the TERM
assigned under Linux. It can be matched appropriately
with other termcap entries by editing the profile or
setting the TERM = "ansi". For PC keyboards, ANSI is
the most compatible emulation.
•
Edit you /etc/inittab as:
s0:2345:respawn:sbin/agetty -h ttyS0 115200,
9600 ansi
Where ttyS0 is the serial device name where the serial
interface adapter is connected. Then as a shell prompt,
enter init q, or reboot the system.
The video resolution is distorted.
For more information, see the Connection Length Table
("
Connection length requirements
" on page
69
).
Summary of Contents for G3 KVM
Page 6: ...Contents 6 ...
