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Unlocking Your HP iPAQ
The authentication method for unlocking your HP iPAQ is:
•
Swipe your fingerprint and/or enter your PIN and/or password
when prompted. If you successfully enter the requested information,
the device unlocks.
•
After the number of attempts you selected during setup, if you still
do not successfully swipe your fingerprint and/or enter your PIN
and/or password correctly, you are prompted to answer the hint
question you defined. If you successfully answer your hint question,
the device unlocks.
NOTE:
After you successfully authenticate, you are prompted to reset any
authentication information you didn't enter correctly. For example, if you
forgot your PIN, but successfully enter your hint question/answer, you
are prompted to enter a new PIN.
•
If you do not answer your hint question successfully and you
selected the
Pause before retrying question
option on the
Fail-Safe Settings
screen, there is an increasing time delay
between hint question/answer attempts until you enter the correct
answer. If you have completely forgotten the answer to your hint
question and will not remember it with further attempts, then you
must tap the
Reset Device
button.
CAUTION:
If you tap the
Reset Device
button, you lose all data on the
device. If you choose this option, be aware that resetting the device
could take a long time after the iPAQ initialization process has been
completed. It is recommended that you connect your device to AC power
during this period to avoid timeouts or loss of power.
If you perform a hard reset instead of tapping the
Reset Device
button
AND you selected
Keep Security
on the
Fail-Safe Settings
screen,
your HP iPAQ returns to its default setting. In this case, you must still
answer your hint question to regain access to your HP iPAQ.