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HP EX470 - MediaSmart Server - 512 MB RAM User Manual Download Page 115

Troubleshooting

7-1

7

Troubleshooting

Find solutions for difficulties with your HP MediaSmart Server.
If your problem is not listed, consult the HP support web site at 

http://

www.hp.com/support

. 

What’s in this chapter

»

HP MediaSmart Server troubleshooting tips: on page 7-1

»

Network connection troubleshooting tips: on page 7-16

»

Webshare troubleshooting tips: on page 7-21

»

Other common troubleshooting tips on page 7-27

»

iTunes troubleshooting tips on page 7-28

»

Microsoft Windows Home Server troubleshooting tips on page 7-29

»

Email troubleshooting tips on page 7-30

»

Media Streaming troubleshooting tips on page 7-32

»

Why can I play and stream DRM content my home computer but I can not 

stream it from my HP MediaSmart Server? on page 7-34

»

What value does TZO domain names provide beyond the Microsoft Live 

option:

HP MediaSmart Server troubleshooting tips:

In this section we will cover:

What to do if the server is unresponsive on page 7-2
Power-on indicator is off on page 7-3
Why is the hard drive light-bar purple? on page 7-3
Why is the hard drive light-bar red? on page 7-3
Why is the server’s health indicator light red? on page 7-4
Computer Recovery on page 7-5
What to do about hardware warning messages? on page 7-5

Summary of Contents for EX470 - MediaSmart Server - 512 MB RAM

Page 1: ...HP MediaSmart Server User s Guide Version Update 1 1 1 Revised 05 November 2007 ...

Page 2: ...Version Update 1 1 1 ...

Page 3: ...r 1 12 Chapter 2 Getting Started Opening the Windows Home Server Console 2 1 Setting up the HP MediaSmart Server using the Assistant 2 2 Task 1 of 6 Setup HP Software Update 2 5 Task 2 of 6 Create User Accounts 2 7 Task 3 of 6 Configure Remote Access 2 13 Task 4 of 6 Configure your HP Photo Webshare 2 17 Task 5 of 6 Turn on Media Sharing 2 19 Task 6 of 6 Learn more about your HP MediaSmart Server ...

Page 4: ...to share 5 13 Naming your album 5 14 Adding photos to your album 5 14 Sharing an album 5 17 Notifying visitors by email 5 18 Viewing printing and saving photos 5 19 Viewing photos 5 19 Buying prints 5 21 Saving photos 5 22 Presenting slideshows 5 23 Changing a Visitor s Password 5 23 Frequently Asked Questions 5 23 Chapter 6 Using the Server Shared folders 6 2 Windows Home Server Console Help for ...

Page 5: ...ect a drive letter 6 34 Chapter 7 Troubleshooting HP MediaSmart Server troubleshooting tips 7 1 What to do if the server is unresponsive 7 2 Power on indicator is off 7 3 Why is the hard drive light bar purple 7 3 Why is the hard drive light bar red 7 3 Why is the server s health indicator light red 7 4 Computer Recovery 7 5 What to do about hardware warning messages 7 5 Using Server Recovery and ...

Page 6: ...elling them that they can t add pictures 7 25 Visitor has created an album or albums and wants to delete the album but cannot 7 25 Visitor has changed their password now they can t log into Webshare 7 25 Selecting URL from address field in web browser loads page that opens cannot be closed without closing the entire application 7 26 Webshare user is unable to log out of Webshare 7 26 Trouble uploa...

Page 7: ...ople on your lists 7 31 Emailed link not opening 7 31 Email is not received 7 32 Media Streaming troubleshooting tips 7 32 Why my files do not show up on DMA 7 32 File doesn t appear 7 33 Server not showing up 7 34 Media Files audio Video of supported format aren t seen by device 7 34 Why can I play and stream DRM content my home computer but I can not stream it from my HP MediaSmart Server 7 34 W...

Page 8: ...Version vi ImageMagick License 9 8 JSON License 9 12 Codehaus License 9 13 GNU General Public License GPL Version 2 June 1991 9 13 Glossary ...

Page 9: ... shown in the following table Additionally the online User s Guide provides links to topics in the Windows Home Server Help Windows Home Server Console Help Some tasks such as creating users and using shared folders are done through the Windows Home Server Console 1 At the computer double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console User s Guide...

Page 10: ...er settings Computers Backup Explains how backups work and how to configure restore and troubleshoot backups User Accounts How to add users to your server Shared Folders Adding opening removing viewing the history of shared folders and using folder duplication Server Storage View add repair and remove hard drives from total storage Network Health What health notifications mean and what to do about...

Page 11: ...ew of the HP MediaSmart Server Setup Complete the following steps to set up the HP MediaSmart Server on your home network To set up the HP MediaSmart Server 1 Connect the HP MediaSmart Server to your network and turn it on For additional information see Connecting the server on page 1 5 2 Update the trusted programs list for any firewall or anti virus software on your computer For additional infor...

Page 12: ...ng systems Wireless support Additional Software Locating the server Find a suitable place to locate your HP MediaSmart Server before you install the software on your computers The location you choose must have either an available wired network connection to your broadband router or a switch connected to your broadband router The server also requires adequate ventilation to ensure it does not get t...

Page 13: ... For a list of supported operating systems see Supported operating systems on page 1 3 Internet connection Broadband connection such as DSL or cable required for remote access functionality Router An external Internet broadband router with 100 Mbps or faster Ethernet connection to the server for remote access functionality and wired or wireless connections to the computers on the network Additiona...

Page 14: ...usic with iTunes Download iTunes from www apple com itunes download Windows Vista Home Premium Windows XP Media Center Edition 2005 with SP2 and Rollup 2 Windows Vista Business Windows XP Media Center Edition 2005 with SP2 Windows Vista Business N European Union only Windows XP Media Center Edition 2004 with SP2 Windows Vista Enterprise Windows XP Tablet Edition with SP2 Windows Vista Ultimate a R...

Page 15: ...nected to a network enabled media streaming device such as an Xbox 360 Remote users connecting to the HP MediaSmart Server and home network through an Internet browser The server requires a DHCP enabled router to get its IP address By default most routers include a DHCP server For more information check your router documentation Caution If you have wireless functionality on your network be sure to...

Page 16: ...rnet cable to the server and the other end to an available Ethernet port on your router or to a switch that is connected to your router 3 Power on Press the Power button on the back of the server The server takes approximately 60 seconds to startup The indicator lights blink and change color throughout the startup process Wait for all of the server lights to be solid before proceeding with the sof...

Page 17: ...tware Installation Disc installs several programs that enable your computer to communicate with the HP MediaSmart Server over your network Software firewalls installed on your computer can block this communication and prevent the computer from locating the HP MediaSmart Server on your network The following steps are recommended before installing the HP MediaSmart Server programs Launch your firewa...

Page 18: ...vileges on your home computer to install the software Complete the following instructions for Windows Vista or Windows XP to view or change user account settings In Windows Vista click Start Control Panel and then User Accounts and Family Safety In Windows XP click Start click Control Panel and then double click User Accounts Inserting the Software Installation Disc The Software Installation Disc ...

Page 19: ...and videos quickly and securely over the Web using HP Photo Webshare Centralize your iTunes music library and more Note Click User s Guide on this dialog box if you need additional assistance with the installation and setup Click Next to display and accept the end user license agreement Installing the HP MediaSmart Server Click Install and follow the instructions on each page The following compone...

Page 20: ...t to continue the installation Initializing Windows Home Server The Windows Home Server initialization begins and can take several hours depending on your hardware Please wait while Windows Home Server Configures your hardware Recovers your data Starts Windows Home Server Naming the HP MediaSmart Server Type a name for your server Server names can be 15 characters maximum with no spaces Letters at...

Page 21: ...er to continue automatically downloading updates after Setup and click the next arrow Note It is recommended that you turn on Automatic Windows Updates Customer Experience Improvement Program Join the Customer Experience Improvement Program CEIP and help make Windows Home Server even better CEIP collects information about your hardware and home server usage without interrupting you No information ...

Page 22: ...ing the HP MediaSmart Server Assistant The server installation is complete When you click OK the Assistant remains at the bottom of the page to guide you through setting up your HP MediaSmart Server A green check mark appears for each completed step Once all of the steps are complete the Assistant link at the top of the page turns green For additional information see Setting up the HP MediaSmart S...

Page 23: ...ared folders on the HP MediaSmart Server 1 At the computer double click the HP MediaSmart Server desktop icon Figure 4 HP MediaSmart Server desktop icon 2 Copy Photos Music or Videos to the appropriate shared folder or click Server to create shared folders for other digital content Note From the Media Sharing page on the Windows Home Server Settings tab you can turn on digital media streaming for ...

Page 24: ...tly 1 At the computer double click the Windows Home Server icon in the task tray and log on The MediaSmart Server tab should be active 2 Follow the instructions in the Assistant at the bottom of the page See Setting up the HP MediaSmart Server using the Assistant on page 2 2 for detailed instructions on using the Assistant ...

Page 25: ...n more about your HP MediaSmart Server Installing the Software on Additional Home Computers Setting up Additional Home Computers Opening the Windows Home Server Console You can access the Windows Home Server Console in the following ways To open the Windows Home Server Console from the start menu To open the Windows Home Server Console from the HP MediaSmart Server desktop icon To open the Windows...

Page 26: ...s Home Server Console from the system tray 1 At the computer double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console Setting up the HP MediaSmart Server using the Assistant After running the Software Installation Disc on the first computer the installer displays the Windows Home Server Console with the MediaSmart Server tab selected Additionally the...

Page 27: ...2 of 6 Create User Accounts Create a guest server account or individual user accounts to seamlessly connect to shared folders on the HP MediaSmart Server from your home computers Individual user accounts with strong passwords are required to access the server from outside the home or to set up HP Photo Webshare Remote access must also be enabled to set up Webshare Task 3 of 6 Configure Remote Acce...

Page 28: ...P MediaSmart Server features For more information see Task 6 of 6 Learn more about your HP MediaSmart Server on page 2 20 Opening and Closing the Assistant 1 At the computer double click the Windows Home Server icon in the system tray and log on 2 Click the MediaSmart Server tab 3 Click Assistant in the upper right corner to toggle between opening and closing the Assistant The Assistant opens to t...

Page 29: ...lights on the front of the HP MediaSmart Server Server Settings for iTunes enable or disable this feature set up a password change the name displayed for the HP MediaSmart Server in iTunes For more information see Setting up iTunes on the server and the client computer on page 6 29 Task 1 of 6 Setup HP Software Update Use the HP MediaSmart software update to keep your server and home computers cur...

Page 30: ... tray 2 Log on to the Windows Home Server Console 3 Go to task 1 of the Assistant and click Configure For additional information see Opening and Closing the Assistant on page 2 4 If you are not following the Assistant click the MediaSmart Server tab and click Configure under HP MediaSmart software updates The Windows Home Server Settings page displays with HP Software Updates selected in the left ...

Page 31: ...counts After you complete the installation of the HP MediaSmart Server and the Windows Home Server Connector software to your computer you are ready Table 3 HP Software Update settings options Option Additional information Automatically download and install updates recommended Requires no user action Downloads and installs updates on the server in the background If necessary the server will automa...

Page 32: ...o access the HP MediaSmart Server enable the guest account If the guest account is enabled with no password family members are not required to logon when they use home computers Additionally all family members can have Full access to all shared folders through the guest account Table 4 Choosing the type of user account to suit your needs Type of User Acct Description Folders Remote Access Photo We...

Page 33: ...ders on page 6 22 Note The guest account cannot be used to access the server from outside of the home using remote access and it cannot be used with HP Photo Webshare To enable the guest account 1 At the computer double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console 3 Go to task 2 of the Assistant and click the User Accounts tab at the top of the ...

Page 34: ...ep 2 of 6 Create User Accounts Creating Individual User Accounts Important When you create user accounts on the server use logon names and passwords that match the logon names and passwords of existing user accounts on your home computers Creating matching user accounts enables family members to automatically log on to the server when they log on to their home computer If the user accounts and pas...

Page 35: ...or all family members on all computers Then each family member can log on to any home computer and access the server seamlessly To create a user account for a home computer running Windows XP 1 At the computer click Start Control Panel and then User Accounts 2 Click Add to create a user account or Click Change an Account to change a logon name or password for an existing account A strong password ...

Page 36: ...by anybody who clicks the link to display it To create user accounts on the server 1 At the computer double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console 3 Go to task 2 of the Assistant and click the User Accounts tab at the top of the page For additional information see Opening and Closing the Assistant on page 2 4 If you are not following the A...

Page 37: ...core _ period space 7 Check to enable remote access if the family member wants to access the home network from outside of the home of if they want to use HP Photo Webshare 8 Repeat for each user account that you want to add Task 3 of 6 Configure Remote Access To access your Photo Webshare from a Web browser outside of your home network or to easily access your files and home computers while you ar...

Page 38: ...al information see Opening and Closing the Assistant on page 2 4 If you are not using the Assistant click the MediaSmart Server tab and click Configure under Remote Access settings The Windows Home Server Settings page displays with Remote Access selected in the left menu Web Site Connectivity You must turn on Web Site Connectivity to use remote access or to allow visitors access to your Photo Web...

Page 39: ...s part of the URL for accessing an album on your Photo Webshare To set up a domain name 1 Click the Setup button for Domain Name 2 Follow the instructions in the Domain Name Setup The following topics provide guidance for setting up your Domain Name Select Domain Name and DNS hosting service About HP Personal Domain Name by TZO COM About TZO COM Custom Domain Names About Windows Live Personalized ...

Page 40: ...cond part of the name choose from an assortment of domain names such as hphomeserver com or hpshare net Each part is combined so the Domain Name looks like MyFamily hphomeserver com About TZO COM Custom Domain Names With this option you can create a domain name with any name you want like MyName com as long as that name is not already registered A domain name has several components Top level or fi...

Page 41: ... my own email provider to send Webshare announcements and click Next 7 Type the name and email address to use in your Webshare notifications and click Next 8 Type the SMTP server information and click Next Contact your Internet service provider if you do not know your SMTP server information 9 Click Send Sample Announcement to test the configuration 10 Click Finish Task 4 of 6 Configure your HP Ph...

Page 42: ... tab and click Configure under Photo Webshare Settings The Windows Home Server Settings page displays with HP Photo Webshare selected in the left menu The following options are available Webshare name name your Photo Webshare This will be at the top of every Photo Webshare page and in the email announcements Webshare notifications allows you to send email notifications to announce additions or cha...

Page 43: ...rsonal Domain Name by TZO COM on page 2 16 or About TZO COM Custom Domain Names on page 2 16 Use your own email provider to send Photo Webshare announcements send email through your own email service Some web based email services such as Hotmail are not supported If choosing to use your own email provider to send Photo Webshare announcements you must enter your email account information including ...

Page 44: ...onal information see Opening and Closing the Assistant on page 2 4 If you are not following the Assistant click Settings in the upper right corner of the Windows Home Server Console and click Media Sharing 4 Click On for each folder that you want to enable media streaming 5 Click OK Task 6 of 6 Learn more about your HP MediaSmart Server This step does not require any set up It takes you to the HP ...

Page 45: ...dows Home Server Console to open the HP MediaSmart Server User s Guide Installing the Software on Additional Home Computers After completing the steps in the Assistant on the first computer use the Software Installation Disc to install the HP MediaSmart Server and Windows Home Server Connector software on the other computers on the home network Install the software on one computer at time If you m...

Page 46: ... wizards The installation process is identical to installing on the first computer except for the following The Windows Home Server Setup does not run Your server password is required to install as shown in the following figure Figure 14 Log on to Windows Home Server To install from the server using Windows XP 1 At the computer click Start and then click My Computer 2 Do one of the following Click...

Page 47: ...ork place in the window 4 Double click the network place and then open the Home Server Connector Software folder 5 Double click Install exe and follow the instructions on the installation wizards Note Network discovery must be turned on to access the server See To ensure that Network Discovery is turned on on page 7 17 Setting up Additional Home Computers After installing the software on the Softw...

Page 48: ...ask 2 of 6 Create User Accounts on page 2 7 If there is an iTunes library on this computer that you want to include in an aggregated iTunes library on the server set up this computer to copy its iTunes library to the server For additional information see To setup copying your iTunes library to the server on page 6 29 ...

Page 49: ...with the latest software online help and new features LED Brightness Control Move the slider to adjust the brightness of the lights on the front of the HP MediaSmart Server If you turn the LEDs off the power light will remain on but will be dim Remote access settings Configure remote access settings to access your files away from home or to allow your friends and family to access your Photo Websha...

Page 50: ...p User Accounts add remove and modify user accounts For more information see User Accounts in the Windows Home Server Console Help Shared Folders add open remove and view the properties of the shared folders on your server For more information see Shared Folders in the Windows Home Server Console Help Server Storage view add repair and remove hard drives from server storage For more information se...

Page 51: ... support Accessing the Control Center The Control Center desktop icon and system tray icon are available only if you selected to create them during installation The Control Center can be accessed from the following MediaSmart tab Use this tab to access Your Albums in Photo Webshare and your shared folders Windows Start menu at the computer click Start All Programs and then select HP MediaSmart Ser...

Page 52: ...unts see Why should logons names match in the Windows Home Server Console Help Tools tab Use the tools and settings on this tab to configure your HP MediaSmart Server Server opens a folder that displays a list of all your shared folders Photos opens a folder that displays a list of photos and photo subfolders Music opens a folder that displays a list of music and music subfolders Video opens a fol...

Page 53: ...ter running iTunes on your home network For more information see Setting up iTunes on the server and the client computer on page 6 29 User s Guide contains installation information setup instructions how to use the server tutorials and other important information Online support go to the HP Support web site where you can get more information about the HP MediaSmart Server Need accessories get acce...

Page 54: ...Control Center Version Update 1 1 1 4 4 ...

Page 55: ... web address to be used for remote access and by visitors to your HP Photo Webshare Set up groups for sharing the different photo albums such as family ski club and soccer team Give specific visitors permission to add their own photos for sharing HP Photo Webshare links to Snapfish for easy photo printing Free and charge options for personal domain name are available Before You Begin Some set up i...

Page 56: ... Select at least one user account to be a Webshare Manager Webshare Managers must have a user account with remote access enabled If remote access is not enabled complete the above steps before doing these 1 Click Settings in the upper right of the Windows Home Server Console The Windows Home Server Settings dialog box opens 2 Click Photo Webshare in the left menu 3 Under Webshare Managers select t...

Page 57: ...r storage limits Visitors are friends and family outside your home network that you choose to share Webshare albums with Depending on how you set up visitors they may be able to add photos and videos to Webshare albums The storage limit restricts the space for unapproved photos and videos added by visitors 1 Click Settings in the upper right of the Windows Home Server Console The Windows Home Serv...

Page 58: ...omize Web site Settings as desired 7 Click OK Logging on to HP Photo Webshare 1 At the computer click Start All Programs and then select HP MediaSmart Server The HP MediaSmart Server Control Console opens 2 On the MediaSmart tab click Photo Webshare 3 Type your User name and Password Created during initial Install and Setup for the MediaSmart Server and click Logon You are connected to the HP Phot...

Page 59: ...ge at any time If you changed the name of your Webshare that name appears in the upper left corner For more information see Task 4 of 6 Configure your HP Photo Webshare on page 2 17 Visitors opens the Manage Visitors page for adding deleting and editing visitors This is also where you setup email notifications for server users Groups opens the Manage Groups page for adding deleting and editing gro...

Page 60: ...re Managers can delete albums Shared Album albums with this icon are shared with one or more visitors Visitors can view add or print photos depending on their permissions Albums without this icon have not been shared and cannot be viewed by people other than the Webshare managers and the person that created the album Photos to approve albums with this icon have unapproved photos from visitors or s...

Page 61: ...rmissions they can add photos to albums or save photos to their computers Visitors can be assigned to one or more groups When you share albums you select individual visitors or groups of visitors to notify that there is a new album available to view Windows Home Server User Accounts Windows Home Server user accounts are different from visitors Windows Home Server users can also use HP Photo Websha...

Page 62: ...k is visible for Webshare Managers only Windows Home Server users and Visitors do not see the Visitor link when they log on to Webshare User name unique identifier for each visitor User names can only be used once Initially the user name is their users email address First name the visitor s first name Last name the visitor s surname Add photos gives visitors the ability to add photos to an album V...

Page 63: ...st have an email address to receive notifications For additional information on notifications see Sharing an album on page 5 17 Note In the footer of the email notification there is an option for visitors to unsubscribe if they do not want to receive future notifications When visitors unsubscribe the check mark is cleared from this option Delete click the trash can to remove the visitor Note Websh...

Page 64: ...ers a b c and so on Numbers 0 1 2 3 4 5 6 7 8 9 Symbols use only dash underscore _ period space Note After creating a visitor the user name cannot be edited If you need to change the User Name you must delete the visitor and create a new one Be sure to add the visitor back to the appropriate groups as needed 5 Type or change the remaining information for the visitor For detailed descriptions of ea...

Page 65: ...re no limitations on the size or quantity of files that the visitor can add For additional information see Adding photos to your album on page 5 14 Email These visitors can receive email notifications and can unsubscribe Check to enable the visitor to receive notifications of new or changed albums The visitor must have an email address saved to their user account to receive notifications For addit...

Page 66: ... 4 2 Click Groups in the upper right corner of the HP Photo Webshare to view a list of groups and the following information The Groups link is visible for Webshare Managers only Windows Home Server users and Visitors do not see the Groups link when they log on to Webshare Groups visitors can be members of one or more groups Groups allow Webshare Managers to share albums with a collection of visito...

Page 67: ...users and Visitors do not see the Groups link when they log on to Webshare 3 Click Create Group or click Edit next to an existing group The following information displays for groups Group type a unique name for the group Group names can only be used once The group name cannot be edited If you need to change the group name you must delete the group and create a new one Be sure to add the appropriat...

Page 68: ...name and description that are recognized by family and friends To name your album 1 Log on to the HP Photo Webshare For more information see Logging on to HP Photo Webshare on page 5 4 2 Click Create New Album Type the following information Name the title of the album Description type a caption for your album Optional 3 Click Next to go to the next step in creating albums adding photos and videos ...

Page 69: ...ebshare on page 5 4 2 Click Create New Album 3 Click Add Photos When using Internet Explorer you are prompted to install an ActiveX control the first time you add photos Once installed the Upload Photos dialog displays The alternate Add photos to your album page displays if you choose to not install the ActiveX control This page is also used if Firefox is your browser For additional information se...

Page 70: ...displayed 5 Click Add Selected Photos You are returned to the Photos tab of the Create New Album wizard Repeat these steps as many times as you like to add photos or videos to your album To add photos using Firefox or without the IE ActiveX control 1 Click Add Photos The Add photos to your album page displays Figure 17 Add photos to your album page 2 Click Browse to navigate to each folder and sel...

Page 71: ...w a photo or video and type a title or description Press Enter or click outside the caption to save it Click the text again to change the caption Add Photos opens a page for selecting and inserting more photos or videos into the album If visitors have permission they may add photos or videos to the album after it has been shared Files added by visitors with auto approve permission are placed at th...

Page 72: ...Sends an email notification to visitors to let them know a new album has been created If you make changes to an album later you can come back to this page and send another notification The Notify page is one of the tabs in the Create New Album wizard Once an album is created you can return to the Notify page by clicking Manage under each album on the HP Photo Webshare home page The Photos page ope...

Page 73: ...n select them from the drop down list Subject type a subject line for the email notification HP Photo Webshare puts the name of the album in the subject line if you do not type one Message type a message for the email notification By default this field is the album description Viewing printing and saving photos Click an album picture or name on the HP Photo Webshare home page to access features fo...

Page 74: ...ation see Adding photos to your album on page 5 14 Buy Prints opens the Buy Prints page where you can select photos and order prints from Snapfish For more information see Buying prints on page 5 21 Save Photos opens the Save Photos page where you can select and save photos to the computer from the HP MediaSmart Server This feature enables visitors and remote users to save pictures to their locati...

Page 75: ...s photos 3 Click Buy Prints The Buy Prints page displays with the following options Select All selects all the photos in the album Clicking a second time deselects the photos You can also select or deselect individual photos by clicking directly on each thumbnail A check mark appears next to each selected photo Unsupported file types are grayed out Preview opens a larger image of the photo in a po...

Page 76: ... the photos in the album Clicking a second time deselects the photos You can also select or deselect individual photos by clicking directly on each thumbnail A check mark appears next to each selected photo Preview Size reduces photos to at most 960 pixels on a side If the original photo was smaller then the original size and preview size are the same Note Tif and Bmp previews are stored as jpg fi...

Page 77: ... photo based on the speed you selected The Play button toggles to Pause when it is clicked Pause stops the automatic advancement of photos The Pause button toggles to Play when it is clicked Previous Next click left or right to move the slideshow to the previous or next image Beginning End click left or right to move the slideshow to the first or last image Speed determines the number of seconds e...

Page 78: ...n a Webshare Manager a Windows Home Server User and a Visitor What do I do if I forgot my Webshare user name or password For visitor accounts Open the Webshare logon page Type your email address in the Forgot your user name or password box and click Send For Windows Home Server accounts Use the Windows Home Server user management tool s to reset change passwords for user accounts How do I set the ...

Page 79: ...ystem drive Securing your server from intruders Protect your server network and computers Streaming media Stream your favorite music videos and photos from the server to a digital media receiver Setting up iTunes on the server and the client computer Copy your iTunes music library and playlists to the server for playback on any computer running iTunes on your home network Network health What healt...

Page 80: ...a Shared Folders tab where you can add view the properties of open and remove shared folders on the server Accessing shared folders from your computer describes the various ways you can access shared folders Windows Home Server Console Help for shared folders For assistance using shared folders see the following in the Windows Home Server Console Help Shared Folder Adding a shared folder Viewing s...

Page 81: ...t Server 2 In the Control Center click the MediaSmart tab 3 Click one of the following Server opens a folder that contains all your shared folders Photos opens a folder for sharing photos Music opens a folder for sharing music Videos opens a folder for sharing videos To access shared folders from the desktop shortcut 1 At the computer go to the desktop and then double click the Shared Folders on S...

Page 82: ...u can add them manually as described in How to add shared folders to network places on page 6 31 To access shared folders from Network in Windows Vista 1 At the computer click Start and then Network 2 In Network double click the computer icon next to SERVER If you changed the default name of the server that name appears next to the computer icon instead Figure 22 HP MediaSmart Server icon in Windo...

Page 83: ...rage in the HP MediaSmart Server in several ways Add one or more SATA hard drives to the server s internal expansion bays Integrated Drive Electronics IDE drives are not supported Add up to four USB disk drives to the server s USB ports Add an external SATA eSATA hard drive to the server s external eSATA port Add a SATA port multiplier to the server s external eSATA port The following topics provi...

Page 84: ...rive so it becomes part of the total server storage To add a SATA drive to an expansion bay 1 Determine which expansion bay to use The light bar for an empty expansion bay is off Add the new hard drive to the lowest available expansion bay 2 Open the door on the front of the server Figure 23 Opening the door 3 On the lowest empty hard drive tray press down the lever to unlock the handle Figure 24 ...

Page 85: ...rive tray 6 Fold down the flap near the back of the hard drive tray Figure 27 Folding down the flap Note This flap improves air flow through the server If you remove a drive be sure to fold this flap back up 7 Insert the new drive into the left side of the hard drive tray making sure that the pins go into the hard drive s mounting holes ...

Page 86: ...l and then insert the pins into the hard drive s mounting holes Figure 29 Putting the new drive in the hard drive tray right side 9 With the handle up slide the hard drive tray and drive into the expansion bay Figure 30 Inserting the drive tray into the expansion bay 10 Press down on the handle on the hard drive tray until it locks ...

Page 87: ...e to the server s total storage See To add a drive to the server s total storage on page 6 1 1 Installing and removing an external USB disk drive eSATA drive SATA port multiplier You can add external USB disk drives to any of the HP MediaSmart Server s four USB ports You can add either an eSATA drive or SATA port multiplier to the eSATA port Important There are two parts to adding external drives ...

Page 88: ...cumentation that came with your USB disk drive Caution The addition of multiple USB disk drives through an external USB hub is neither recommended nor supported Figure 33 Connecting a USB disk drive to HP MediaSmart Server To connect an eSATA disk drive or SATA port multiplier 1 Plug in the Serial ATA cable into the eSATA port on the back of the server as shown in the following figure 2 To plug in...

Page 89: ...rive to the server s total storage 1 At the computer double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console 3 Click the Server Storage tab 4 Follow the instructions in Adding a hard drive in the Windows Home Server Console Help To remove a drive from the server s storage Caution If the server does not have enough remaining storage and you do not fi...

Page 90: ...ive see Replacing the system drive on page 6 16 Caution Before removing a drive from an expansion bay you must remove the drive from the server s total storage For information about removing a drive from total storage see To remove a drive from the server s storage on page 6 1 1 To remove a hard drive from an expansion bay 1 Be sure that the light bar for the hard drive you want to remove is purpl...

Page 91: ... hard drive tray all the way up Figure 37 Lifting the handle 5 Gently pull the system drive from the drive bay Figure 38 Removing the system drive tray 6 Flex the back of the right side rail and then withdraw the back pin from the hard drive by gently pulling the side rail down and away ...

Page 92: ...ide rail 7 Flex the front of the right side rail and then withdraw the front pin from the hard drive by gently pulling the side rail down and away 8 Remove the drive from the hard drive tray Figure 40 Removing the drive 9 Fold up the flap near the back of the hard drive tray ...

Page 93: ...and helps keep the server cool 10 With the handle up slide the hard drive tray back into the system bay Figure 42 Inserting the hard drive tray into the system bay 1 1 Close the handle on the hard drive tray until it locks Figure 43 Closing the handle 12 Close the door on the front of the server ...

Page 94: ... on page 7 7 4 Reinstall the software on each computer See Installing the Software on Additional Home Computers on page 2 21 Important The system drive contains the Microsoft Windows Home Server operating system The server cannot operate while the system drive is removed and must be re installed via the Server Recovery Disc or factory reset See Using Server Recovery and Factory Reset on page 7 7 R...

Page 95: ... Power button for at least 4 seconds to force the server to shutdown 2 Open the door on the front of the server Figure 46 Opening the door 3 Using a coin turn the security knob clockwise to unlock the drive Figure 47 Unlocking the system drive 4 On the bottom drive press down the lever to release the handle ...

Page 96: ...ft the handle all the way up Figure 49 Lifting the handle 6 Gently pull the system drive from the drive bay Figure 50 Removing the system drive tray 7 Flex the back of the right side rail and withdraw the back pin from the hard drive by gently pulling the side rail down and away ...

Page 97: ...Removing the right side rail 8 Flex the front of the right side rail and withdraw the front pin from the hard drive by gently pulling the side rail down and away 9 Remove the drive from the hard drive tray Figure 52 Removing the drive ...

Page 98: ... hard drive s mounting holes Figure 53 Putting the new system drive in the hard drive tray left side 2 Flex the front of the right side rail and insert the pin into the hard drive s mounting hole and then flex the back of the right side rail and insert the pin into the other mounting hole Figure 54 Putting the new system drive in the hard drive tray right side 3 With the handle up slide the hard d...

Page 99: ...bay 4 Close the handle on the hard drive tray by pressing down until it locks Figure 56 Closing the handle 5 Using a coin turn the security knob counterclockwise to lock system drive in its bay Figure 57 Locking the security knob 6 Close the door on the front of the server ...

Page 100: ...to Webshare can allow visitors to view add and delete photos and videos If not properly secured these features present security risks so you ll want to ensure that unauthorized users can t access your server and the files stored on it The following security measures help protect your network and computers Firewall protection Wireless security Anti virus software User name and password protection R...

Page 101: ... which keeps them from being seen outside the home Some broadband routers implement Stateful Packet Inspection SPI which adds enhanced security by examining each packet of information before allowing it into the network SPI can prevent advanced forms of incursions like Denial of Service attacks Windows Home Server firewall Windows Home Server includes Windows Firewall which protects communications...

Page 102: ...bility it has a piece of equipment called a Wireless Access Point WAP A WAP can come within an all in one gateway router or as a standalone unit In many cases WAP s security Table 5 Ports used by the server Type Port numbers Description TCP 80 443 Standard Web site TCP 55000 56000 internal subnet only Web site for Windows Home Server Web services TCP 1 138 Transport TCP 8912 Backup and beacon UDP ...

Page 103: ...red folders to enable the anti virus software to scan the server For information on how to map drive letters to your shared folders see How to map and disconnect a drive letter on page 6 34 Important Remember to keep your anti virus definitions up to date User name and password protection User names and passwords help secure the server by requiring authentication for managing the server accessing ...

Page 104: ...s Home Server security certificate to the computer s trusted certificate list This security certificate helps secure the information that is exchanged between the server and your computer s Web browser The best way to access the files on the server while away from home is from a portable computer that has the HP MediaSmart Server software installed on it Caution Using remote access to access your ...

Page 105: ...e net WebShare MAC 93728e7dc64b20a56f1 album Weminuche 20Wilderness This type of URL restricts open access because of its complexity but allows anyone who has received the URL to view the album without a user name and password If you want more protection for accessing your albums you can set visitor permissions so that every visitor must provide a user name and password Normally only visitors who ...

Page 106: ...Using the Server Version Update 1 1 1 6 28 Figure 59 Media streaming layout For information on how to stream media from the server see Media Sharing in the Windows Home Server Console Help ...

Page 107: ... the server Password optionally require a password to connect to the server from iTunes If a password is assigned only users that provide the correct password can play music from server s shared library Check interval how often to check for music that has been added to the shared Music folder on the server 5 Click OK to finish To setup copying your iTunes library to the server How to set up a comp...

Page 108: ...ry on the server is denied Check for new music every how often to check for new music to copy to the iTunes folder in your shared Music folder on the server 5 Click Done to finish Network health The Windows Home Server console contains a Network Health button to view the health of your network The Home Network Health dialog box shows health notifications from the server and the computers that are ...

Page 109: ...o add the network place you have two options In the Internet or network address box enter the path to the shared folder you want to map and then click Next For example enter SERVER Music SERVER is the default name If you changed the name of the server use that name Music is the shared folder s name Click the Browse button and then use Windows Explorer to locate the network place The path is usuall...

Page 110: ...er you want to map and then click Next For example enter SERVER Software SERVER is the default name If you changed the name of the server use that name Software is shared folder s name Click the Browse button and then use Windows Explorer to locate the network place The path is usually Entire Network Microsoft Windows Network Workgroup Name of Server After locating the shared folder click to highl...

Page 111: ...is yellow or red see What to do about hardware warning messages on page 7 5 Remote access Remote Access provides easy access your files and home computers via a Web browser while you are away from home You can download files upload files connect to your home computers and administer Windows Home Server If enabled remote access to network computers is available on the following operating systems Fo...

Page 112: ... select another drive letter as follows a To view a list of available drive letters click the Drive drop down list b Click a drive letter to select it 4 To enter the shared folder in the Folder box you have two options In the Folder box enter the path to the shared folder you want to map For example enter SERVER Music SERVER is the default name If you changed the name of the HP MediaSmart Server u...

Page 113: ...n the Folder box enter the path to the shared folder you want to map For example enter SERVER Music SERVER is the default name If you changed the name of the HP MediaSmart Server use that name Music is the shared folder s name Click the Browse button and then use Windows Explorer to locate the shared folder The path is usually Entire Network Microsoft Windows Network Workgroup Name of Server After...

Page 114: ...Using the Server Version Update 1 1 1 6 36 ...

Page 115: ...on page 7 29 Email troubleshooting tips on page 7 30 Media Streaming troubleshooting tips on page 7 32 Why can I play and stream DRM content my home computer but I can not stream it from my HP MediaSmart Server on page 7 34 What value does TZO domain names provide beyond the Microsoft Live option HP MediaSmart Server troubleshooting tips In this section we will cover What to do if the server is un...

Page 116: ...wn and restart the server manually Reset the server How to reset the server from the Windows Home Server Console To reset the server 1 If the Windows Home Server Console is open click the Close button in the upper left corner of the console 2 Double click the Windows Home Server icon in the task tray 3 On the Windows Home Server Console startup page click Options 4 From the drop down menu select R...

Page 117: ... switched on Why is the hard drive light bar purple A purple light bar indicates that a hard drive has been installed but has not been initialized It occurs in the following conditions When setting up the server for first time the light bar is purple until the set up on the first computer is complete The drive has been removed from total storage for example when removing a drive from the drive bay...

Page 118: ...light has the following states Solid red operating system failure Blinking red power on test has failed or BIOS failed Additionally on your computers the Windows Home Server icon is grey on the task tray which indicates the computer cannot contact Windows Home Server To get more information about the failure the HP MediaSmart Server provides additional error codes To get the specific error code ca...

Page 119: ...uration test or disaster recovery purposes only NOTE THIS SOFTWARE CONTAINS A SECURITY FEATURE THAT WILL CAUSE END USER CUSTOMER S SYSTEM TO REBOOT WITHOUT PRIOR NOTIFICATION TO THE END USER CUSTOMER AFTER 24 HOURS OF CONTINUOUS USE To recover your computer 1 Insert the PC Restore Disc into a CD DVD drive in the computer you want to restore 2 Restart the computer and boot from the CD 3 Follow the ...

Page 120: ... location of the server is not too hot Maximum environmental temperature for operating the server is 35 C 95 F 2 Remove any accumulated dust on the back and front of the server 3 Fold up the flap on any empty system drive trays For more information see Installing an internal SATA drive on page 6 5 4 If none of the previous steps return the temperature to normal a Write down the temperatures of the...

Page 121: ...information about recovering a computer see Computer Recovery on page 7 5 Choosing Server Recovery or Factory Reset How to chose which process to use Caution During Server Recovery all system settings such as User Accounts and Photo Webshare settings are lost You will need to recreate them During Factory Reset in addition to loosing all system settings the data on all drives is lost The following ...

Page 122: ...om a computer using a wired connection to the router or switch A wireless connection is not recommended Additionally if the server is some distance from the computer you are using for Server Recovery or Factory Reset it may be more convenient to move the server near the computer 1 If the HP MediaSmart Server Control Center is open on your computer close it before proceeding 2 Insert the Server Rec...

Page 123: ...r Recovery 3 Click Next 4 Uninstall HP MediaSmart Server and Windows Home Server Connector Click Start Control Panel and select Add or Remove Programs Click on HP MediaSmart Server click Remove Click on Windows Home Server Connector click Remove ...

Page 124: ...r hold in the Power button for at least 4 seconds to force the server to shutdown b After the server is completely off locate the recessed Status Recovery button on the front of the server and prepare to press this button with a paper clip Figure 63 Location of the Status Recovery button c On the back of the server press the Power button to restart ...

Page 125: ...If the Server Recovery cannot recover the partition data the progress bar will go to 100 and then back to zero and start over If the recovery fails see Recovery fails on page 7 12 If the HP MediaSmart Server or Windows Home Server Connector software was not uninstalled in step 4 above you may get a message that the software already exists and would you like to reinstall If you get this messsage se...

Page 126: ... server found If the recovery program cannot find the server the most likely causes are The Recovery Mode was not successfully initiated repeat step 5 if you did not push the Status Recovery button while the Health indicator lights was blinking red and blue A firewall is blocking the connection configure the firewall to allow the Windows Home Server Recovery application or to allow connections ove...

Page 127: ...cess the Windows Home Server See Opening the Windows Home Server Console on page 2 1 3 If you cannot access the Windows Home Server check the network connections Make sure that all the cable connections are correctly plugged in Make sure the HP MediaSmart Server has power and the Network indicator light is blue See Network connection issues on page 7 16 Make sure the router or switch has power Res...

Page 128: ...ure that all the cable connections are correctly plugged in Make sure the HP MediaSmart Server has power and the Network indicator light is blue Make sure the router or switch has power Restart the router or switch Restart all the devices on the network including the computers and the server Make sure your server and computers are on the same Network Health indicator codes The Tables below are a b...

Page 129: ... If the light bar for the system drive the lowest light bar is also red you need to replace the system hard drive See Replacing the system drive on page 6 16 1 blue 3 red Operating system USB boot failed Check that lowest USB port on back of server has boot source 1 blue 4 red Recovery mode failed Contact HP Support at http www hp com support 1 blue 5 red Multiple boot failure Contact HP Support a...

Page 130: ...is correctly configured for DHCP Check the network is set up properly for TCP IP Check the network NetBIOS properties The network connection light alternates between blue and off The server is intermittently connected to the network Check the cable connection between the server and the router or switch Table 8 Health indicator codes Code Description Action Codes when the indicator starts as blinki...

Page 131: ...ver applications For instructions to unblock see the software vendor s documentation For information about firewall blocking alerts see What do firewall blocking messages mean on page 7 21 Check that the router is correctly configured for DHCP The HP MediaSmart Server comes automatically set to use a DHCP server to dynamically assign IP addresses Most router come with a built in DHCP server Check ...

Page 132: ... click Network Connections 4 If the computer is connected via Ethernet cable to the network right click Local Area Connection LAN 5 If the computer is using a wireless connection right click Wireless Network Connection 6 Click Properties In the dialog box that opens check to ensure that TCP IP is listed and selected If TCP IP is not listed click Install Protocol and then Add In the dialog box that...

Page 133: ...nd click Properties then select Obtain IP address automatically and Obtain DNS server address automatically 7 All computers should be set identically Check the network NetBIOS properties Check that each computer on the network has TCP IP advanced network properties set to Enable NetBIOS over TCP IP All computers should be set identically Windows XP To ensure your network has the correct NetBIOS se...

Page 134: ...s Network Connection for wireless connections 5 Highlight Internet Protocol Version 4 TCP IP 6 Click Properties 7 Click Advanced 8 Click the WINS tab WINS refers to Windows Internet Naming Service which converts NetBIOS network names to IP addresses 9 NetBIOS settings are found at the bottom of the dialog box Make sure that the NetBIOS setting is not set to Disable NetBIOS over TCP IP No available...

Page 135: ...Keep Blocking Unblock Defer the choice and be reminded later If a security alert dialog box for an HP MediaSmart Server application or the Windows Home Server is displayed by the firewall click Unblock or Allow to permit the application to execute It is safe to unblock the communications because no connection or communication with the Internet is enabled only those between the server and its softw...

Page 136: ...cannot add pictures and sees a message telling them that they can t add pictures on page 7 25 Visitor has created an album or albums and wants to delete the album but cannot on page 7 25 Visitor has changed their password now they can t log into Webshare on page 7 25 Selecting URL from address field in web browser loads page that opens cannot be closed without closing the entire application on pag...

Page 137: ...the drive previously mapped Unable to upload images Installs may be blocked by browser security Click to enable download install at top of browser Just inserted the drive while Upload photo was loading Reinsert the thumb drive Pop up blocker blocked install Disable pop up blocker or enable pop ups for the URL ActiveX is disabled Enable ActiveX Not using Internet Explorer Use Internet Explorer How ...

Page 138: ...ror message and continue to the HP MediaSmart server s web pages Upload Photos requires ActiveX control to be loaded Alternately you can use non ActiveX Add photos to add photos to your album Clicking on photo Webshare on CC Does Not Open No Default Browser Select a default browser or reboot PC Webshare administrator cannot delete Visitor account Added visitor as User in WHS Console Add the visito...

Page 139: ...rmission to add pictures to photo albums are set by the Webshare administrator Visitor has created an album or albums and wants to delete the album but cannot Visitors do not have delete album rights Visitor should delete the photos from the file The Webshare administrator has permissions to delete photo albums Visitor has changed their password now they can t log into Webshare Visitor has changed...

Page 140: ...er is unable to log out of Webshare Browser remembers previous credentials There is no logout screen for Webshare Closing the browser will log out the user if credentials not saved Trouble uploading large files to Webshare May keep timing out Give directions for configuring FTP functionality of imbedded 2003 Server Clicking on Photo Webshare on CC causes command error Click OK on error and attempt...

Page 141: ...k interfaces on page 7 28 What is the ideal minimum time to transfer a 1GB file for different network interfaces on page 7 28 How to find the server software and firmware information The Hardware Status page contains information about your HP MediaSmart Server such as the software and BIOS version 1 At the computer double click the Windows Home Server icon in the task tray 2 Log on to the Windows ...

Page 142: ...on you have enabled on your wireless network and by the amount of other work your computer and server are performing at the same time What are optimum data throughput speeds for different network interfaces Gigabit Ethernet 1000mbps 125MBs Fast Ethernet 100mbps 12 5MBs Wireless N 600mbps 75MBs Wireless G 54mbps 6 75MBs Wireless A 54mbps 6 75MBs Wireless B 1 1mbps 1 375MBs What is the ideal minimum...

Page 143: ...zation Enable guest account Song selection from the server is not updating with new additions Server has not refreshed yet Wait for the Server to synchronize Click on eject button on the Server bar Podcasts not showing in playlist Podcasts copied over will not show in playlist for server Microsoft Windows Home Server troubleshooting tips In this section we will cover Server low on space on page 7 ...

Page 144: ...eed to do an SMTP email configuration on page 7 31 If you have chosen to use your own email provider to send Photo Webshare announcements and these email announcements have not been received by the people on your lists on page 7 31 Emailed link not opening on page 7 31 Email is not received on page 7 32 Why do I need email address for visitors and Home Server users Webshare has a notification mech...

Page 145: ...l setup instructions for users However occasionally some ISPs do not provide SMTP email services For these situations some free email accounts also provide SMTP access Do I need to do an SMTP email configuration If you are not using TZO domain services then SMTP is required to use any Webshare email feature TZO email and domain services are a package and for most situations it is recommended that ...

Page 146: ...WMC defaults to being disabled it is automatically enabled for all DMAs when the server administrator selects one or more of the three media shared folders Music Photos and Videos for media sharing On your DMA you should then see the HP MediaSmart Server listed as YourServerName 1 Windows Media Connect Note Some DMAs aggregate the content from all DMSs into a single view in such a case you may not...

Page 147: ...ith the discovery and content sharing protocols 3 Restart the DMA 4 Restart the HP Media Smart server If some of your files e g files newly copied to the server are not found by the DMA 1 Check that the files were copied to the correct location Only the Music Photos and Videos shared folders may be enabled for media sharing Note that if one of these folders is enabled for media sharing then all fo...

Page 148: ... requires that the device that is playing the content have a license for the content When you downloaded the content to your PC you also received a license to play the content on that PC If you copy the files to the HP MediaSmart Server you cannot copy or transfer the license to the server The server must obtain its own license and we do not provide for this feature in the current product What you...

Page 149: ...des automatic email notifications to Webshare visitors that new photos are available without having to set up an SMTP email server Some broadband ISPs block Port 80 which is required for easy remote access The TZO service allows you to obtain easy remote access even if Port 80 is blocked With the Microsoft domain name if you don t already have a Microsoft Live account you ll have to set that up Wi...

Page 150: ...Troubleshooting Version Update 1 1 1 7 36 ...

Page 151: ...ed these requirements Computer requirements Any computer capable of running the supported operating systems listed in the following table Operating systems Table 9 Supported operating systems Windows Vistaa Windows XPb Windows Vista Home Basic Windows XP Home with Service Pack 2 SP2 Windows Vista Home N European Union only Windows XP Professional with SP2 Windows Vista Home Premium Windows XP Medi...

Page 152: ...s EX475 4 USB 2 0 ports 1 eSATA port Maximum storage space unlimited Dimensions Width 14cm 5 5 Height 25cm 9 8 Depth 23cm 9 2 Weight Windows Vista Enterprise Windows XP Tablet Edition with SP2 Windows Vista Ultimate a Remote access is not supported by Windows Vista Home all versions the Business Enterprise and Ultimate versions of Windows Vista support remote access For more information see Why ca...

Page 153: ...00 Mbps Gigabit Ethernet wired connection Home computers One or more computers running a supported operating system with a wired or wireless network connection Internet Connection Broadband connection such as DSL or cable required for remote access functionality Router An external Internet broadband router with 100 Mbps or faster Ethernet connection to the server for remote access functionality an...

Page 154: ...5 G Vibration Operating 0 2 Grms Nonoperating 2 0 Grms Electrical and power Electrical ratings AC input 100 127V 5 0A max or 200 240V 3 0A max 50 60Hz Power consumption EX470 single drive 52 W idle state 60 W full load EX475 two drives 60W idle state 73 W full load With three drives 68W idle state 86 W full load With four drives 76W idle state 99 W full load Safety IEC 950 compliant USA UL CDRH Ra...

Page 155: ... installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determin...

Page 156: ... FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation For questions regarding the product contact Hewlett Packard Company P O Box 692000 Mail Stop 5301 13 Houston Texas 77269 2000 Or call 1 800 HP INVENT 1 800 474 6836 For ques...

Page 157: ... implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany Japanese Notice WM DRM 10 licensed technol...

Page 158: ... support statement HP MediaSmart Server Limited Warranty Duration Hardware 1 year Limited Warranty Software 1 year Technical Support General Terms This HP Hardware Limited Warranty gives you the customer express limited warranty rights from HP the manufacturer Please refer to HP s Web site for an extensive description of your limited warranty entitlements In addition you may also have other legal ...

Page 159: ... warranty Warranty terms service availability and service response times may vary from country region to country region Standard warranty service response time is subject to change due to local parts availability If so your HP authorized service provider can provide you with details HP is not responsible for any tariffs or duties that may be incurred in transferring the products Transfer of the pr...

Page 160: ...ir or replace HP Hardware Products a with new or previously used products or parts equivalent to new in performance and reliability or b with equivalent products to an original product that has been discontinued Replacement parts are warranted to be free from defects in material or workmanship for ninety 90 days or for the remainder of the Limited Warranty Period of the HP Hardware Product they ar...

Page 161: ...UR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES ALTERATION OR LOSS OF THE DATA BEFORE RETURNING ANY UNIT FOR SERVICE BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL PROPRIETARY OR PERSONAL INFORMATION HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS DATA OR REMOVABLE STORAGE MEDIA HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PRO...

Page 162: ...Y APPLIES WHETHER DAMAGES ARE SOUGHT OR A CLAIM MADE UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY A CONTRACT CLAIM OR ANY OTHER CLAIM THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSON THIS LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANY SUCH...

Page 163: ...repair time After you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be fixed using one of these parts a replaceable part can be sent directly to you Once the part arrives replace the defective part pursuant to the provided instructions and documentation If further assistance is required call the HP Technical Support Center and a technician will ass...

Page 164: ...y Software and Digital Content Your Options Limited Warranty is a one 1 year HP Options Limited Warranty Period parts replacement warranty on any HP branded or Compaq branded options HP Options If your HP Options are installed in an HP Hardware Product HP may provide warranty service either for the HP Options Limited Warranty Period or the remaining Limited Warranty Period of the HP Hardware Produ...

Page 165: ...Product information 8 15 FROM ANY THIRD PARTY DIGITAL CONTENT PREINSTALLED ON YOUR HP HARDWARE PRODUCT ...

Page 166: ...Product information Version Update 1 1 1 8 16 ...

Page 167: ...orresponding to the section 4 d of the Apache License Version 2 0 in this case for the Apache Ant distribution This product includes software developed by The Apache Software Foundation http www apache org This product includes also software developed by the W3C consortium http www w3c org the SAX project http www saxproject org Please read the different LICENSE files present in the root directory...

Page 168: ...4 Apache Jakarta Commons Discovery Copyright 2002 2006 The Apache Software Foundation This product includes software developed by The Apache Software Foundation http www apache org Fileupload 1 3 Apache Jakarta Commons FileUpload Copyright 2002 2006 The Apache Software Foundation This product includes software developed by The Apache Software Foundation http www apache org Httpclient 3 0 1 Io 1 3 ...

Page 169: ... the Spring Framework Project http www springframework org Alternatively this acknowledgement may appear in the software itself if and wherever such third party acknowledgements normally appear The names Spring and Spring Framework must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact rod johnson interface2...

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Page 178: ...ptance of support warranty indemnity or other liability obligations and or rights consistent with this License JSON License JSON Simple Copyright c 2002 JSON org Permission is hereby granted free of charge to any person obtaining a copy of this software and associated documentation files the Software to deal in the Software without restriction including without limitation the rights to use copy mo...

Page 179: ...ns of the Software THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECT...

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Page 181: ...s constitute a work based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact a...

Page 182: ...you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire whole and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather ...

Page 183: ...hich the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You m...

Page 184: ...h it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right...

Page 185: ...sion For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 1 1 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WA...

Page 186: ...USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ...

Page 187: ... used to display web pages either on a web site or stored locally such as the HP MediaSmart Server s User s Guide C client computers A client computer is a computer that accesses the HP MediaSmart Server by the home network This term also applies to computers using remote access to the server D DHCP Dynamic Host Configuration Protocol the protocol used to assign IP addresses to network devices suc...

Page 188: ...o terms begin with the letter G H HTTPS A secure HTTP connection HTTP HyperText Transfer Protocol is the format used to transfer and send web page information across networks on the Internet and in help systems HTTPS is an HTTP connection over encrypted Secure Sockets Layer SSL transport mechanism Also see Protocol I IP address An IP Internet Protocol address is a number that uniquely identifies d...

Page 189: ... acts like a firewall because the computers and other devices including the HP MediaSmart Server on the network are given IP address that are non routable non internet addresses This masks the real IP addresses of your network components and keeps them from being seen outside the home Also see IP address 0 No terms begin with the letter O P partition A logical division of a physical hard disk Part...

Page 190: ...ice such as a hard drive shared folders A share folder means the same as a share and you can use these terms interchangeably A shared folder is a top level folder that is shared on the network and stores other folders within it For example the Music shared folder can store other folders called sub folders A subfolder might be named for a musician such as Mark Knopfler SMTP Simple Mail Transfer Pro...

Page 191: ...e addresses TB Terabyte refers to a data storage capacity equal to approximately 1000 gigabytes U UNC Uniform Naming Convention identifies shared network devices such as the HP MediaSmart Server It is a format for specifying the location of resources on a local area network LAN It identifies each shared resource with a unique address in the following format server name sharedfolder name For exampl...

Page 192: ...and Firefox Webshare Manager A type of user account that is enabled with Webshare Manager permissions Webshare Managers have access to all HP Photo Webshare features including viewing and managing content in all albums sharing albums with people outside the home network and approving album content added by people that share the album WEP Wired Equivalent Privacy a protocol that encrypts data on a ...

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