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13 Electrostatic Discharge

Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.

A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components. To prevent damage to the computer, damage to a drive, or loss of information, observe
these precautions:

If removal or installation instructions direct you to unplug the computer, unplug it after being
properly grounded and before removing a cover.

Keep components in their electrostatic-safe containers until you are ready to install them.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

Use nonmagnetic tools.

Before handling components, discharge static electricity by touching an unpainted metal surface
of the component.

If you remove a component, place it in an electrostatic-safe container.

If you need more information about static electricity or assistance with component removal or
installation, contact support.

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Summary of Contents for ENVY m6-1100

Page 1: ...User Guide ...

Page 2: ...tional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition September 2012 Document Part Number 692770 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on thi...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ... Lights 9 Buttons speakers and fingerprint reader 11 Keys 12 Bottom 13 Labels 14 3 Connecting to a network 16 Connecting to a wireless network 16 Using the wireless controls 16 Using the wireless button 16 Using operating system controls 16 Using a WLAN 17 Using an Internet service provider 17 Setting up a WLAN 18 Configuring a wireless router 18 Protecting your WLAN 18 Connecting to a WLAN 19 Usi...

Page 6: ...ging your audio and video files 27 5 Navigating using touch gestures pointing devices and the keyboard 28 Using the TouchPad 28 Using TouchPad gestures 29 Tapping 30 Scrolling 30 Pinching zooming 31 Rotating select models only 31 2 finger click select models only 32 Flicking select models only 32 Edge swipes 33 Right edge swipe 33 Top edge swipe 34 Left edge swipe 34 Using the keyboard and mouse 3...

Page 7: ...laceable battery 44 Disposing of a user replaceable battery 44 Replacing a user replaceable battery 44 Running on external AC power 44 Troubleshooting power problems 45 HP CoolSense select models only 45 Refreshing your software content with Intel Smart Connect Technology select models only 45 Shutting down turning off the computer 46 7 Managing and sharing information 47 Using a USB device 47 Con...

Page 8: ... Using antivirus software 65 Using firewall software 65 Installing software updates 65 Installing Windows updates 65 Installing HP and third party software updates 65 Securing your wireless network 66 Backing up your software applications and information 66 Using an optional security cable lock 66 10 Using Setup Utility BIOS and System Diagnostics 67 Starting Setup Utility BIOS 67 Updating the BIO...

Page 9: ...recover a minimized image select models only 75 Using HP Recovery media to recover 75 Changing the computer boot order 75 Removing the HP Recovery partition 75 12 Specifications 77 Input power 77 Operating environment 77 13 Electrostatic Discharge 79 Index 80 ix ...

Page 10: ...x ...

Page 11: ...ge 21 for information Update or purchase antivirus software Learn more at Using antivirus software on page 65 Back up your hard drive by creating recovery discs or a recovery flash drive See Backing up restoring and recovering on page 70 Fun things to do You know that you can watch a YouTube video on the computer But did you know that you can also connect your computer to a TV or gaming console Fo...

Page 12: ...Assistant app on the Start screen select My computer and then select User guides Important regulatory notices including proper battery disposal information Limited Warranty To access this guide select the HP Support Assistant app on the Start screen select My computer and then select Warranty and services or go to http www hp com go orderdocuments Specific warranty information about this computer ...

Page 13: ...ur computer Locating software To find out what software is installed on your computer from the Start screen right click using the mouse or swipe from the top of the TouchPad to display the Apps and then select the All apps icon Front Component Description Digital Media Card Reader Supports the following digital card formats Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Car...

Page 14: ...unt of power NOTE For select models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 39 5 Hard drive light Blinking white The hard drive is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive NOTE For information a...

Page 15: ...connected and the battery is charging Off The computer is using DC power 9 Power connector Connects an AC adapter 10 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Right side 5 ...

Page 16: ... occurring on the network 6 USB 3 0 ports 2 Connect an optional USB 3 0 device and provide enhanced USB power performance NOTE For details about different types of USB ports see Using a USB device on page 47 7 Audio out headphone jack Audio in microphone jack Produces sound when connected to optional powered stereo speakers headphones earbuds a headset or television audio Also connects an optional...

Page 17: ...LAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or region T...

Page 18: ...e Moves the on screen pointer and selects or activates items on the screen NOTE The TouchPad also supports edge swipe gestures For more information see Edge swipes on page 33 4 Left TouchPad button Functions like the left button on an external mouse 5 Right TouchPad button Functions like the right button on an external mouse 8 Chapter 2 Getting to know your computer ...

Page 19: ...lect models the Intel Rapid Start Technology feature is enabled at the factory Rapid Start Technology allows your computer to resume quickly from inactivity For more information see Initiating Sleep and Hibernation on page 39 2 Caps lock light On Caps lock is on which switches the keys to all capital letters 3 Mute light Amber Computer sound is off Off Computer sound is on 4 Wireless light White A...

Page 20: ... Description 5 TouchPad light On The TouchPad is off Off The TouchPad is on 6 Fingerprint reader light White The fingerprint was read Amber The fingerprint was not read 10 Chapter 2 Getting to know your computer ...

Page 21: ... power button will result in the loss of unsaved information If the computer has stopped responding and Microsoft Windows shutdown procedures are ineffective press and hold the power button down for at least 5 seconds to turn off the computer To learn more about your power settings 1 From the Start screen type p 2 In the search box type power 3 Select Settings and then select Power options or see ...

Page 22: ...re and Sound and then select Beats Audio Control Panel 5 Action keys Execute frequently used system functions 6 Windows applications key Displays options for a selected object 7 num lock key Controls the function of the integrated numeric keypad Press the key to alternate between the standard numeric function of an external keypad enabled at the factory and the navigational function indicated by t...

Page 23: ... release latch Releases the battery from the battery bay and opens the service door 4 Vents 4 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Bottom 13 ...

Page 24: ... h and then select Help and Support 6 Optical drive compartment hard drive bay wireless module compartment and memory module compartment The service door provides access to the optical drive compartment hard drive bay wireless module compartment and memory module compartment Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel i...

Page 25: ...certification label or labels Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model includes one or more wireless devices one or more certification labels are included with your computer You may need this information when traveling internationally Wireless certificatio...

Page 26: ...other For more information about wireless technology see the information and website links provided in Help and Support From the Start screen type h and then select Help and Support Using the wireless controls You can control the wireless devices in your computer using these features Wireless button wireless switch or wireless key referred to in this chapter as the wireless button Operating system...

Page 27: ... accommodate a large number of computers and accessories and can separate critical network functions A home or small office WLAN typically uses a wireless router which allows several wireless and wired computers to share an Internet connection a printer and files without requiring additional pieces of hardware or software To use the WLAN device in your computer you must connect to a WLAN infrastru...

Page 28: ...When the computer successfully connects to the Internet disconnect the cable and access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANs in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about...

Page 29: ...mouse pointer over the network status icon in the notification area at the far right of the taskbar to verify the name and status of the connection NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Using Bluetooth wireless devices A Bluetoot...

Page 30: ... computer 2 Plug the other end of the network cable into a network wall jack 2 or router NOTE If the network cable contains noise suppression circuitry 3 which prevents interference from TV and radio reception orient the circuitry end of the cable toward the computer 20 Chapter 3 Connecting to a network ...

Page 31: ...re are some of the entertainment features on your computer Component Description 1 Internal microphones 2 Record sound 2 Webcam light On The webcam is in use 3 HP TrueVision HD Webcam Records video captures still photographs allows you to video conference and chat online using streaming video From the Start screen type c and then select CyberLink YouCam from the list of applications 4 Integrated s...

Page 32: ...onal microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled 11 HDMI port Connects an optional video or audio device such as a high definition telev...

Page 33: ...y adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices Connecting a microphone To record audio connect a headset microphone to the audio out headphone jack audio in microphone jack on the computer For best results when recording speak directly into the headset microphone and record sound in a setti...

Page 34: ...applications 2 Select Hardware and Sound Sound Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to access a network To enhance your viewing enjoyment use one of the video ports on the computer to connect an external monitor projector or TV Most comput...

Page 35: ... screen image on the external device only Each time you press f4 the display state changes NOTE Adjust the screen resolution of the external device especially if you choose the Extend option From the Start screen type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution for best results Connecting an HDMI ...

Page 36: ...een type c and then select Control Panel from the list of applications Select Appearance and Personalization Under Display select Adjust screen resolution for best results Configuring audio settings with HDMI TV HDMI is the only video interface that supports high definition video and audio After you connect an HDMI TV to the computer you can then turn on HDMI audio by following these steps 1 Right...

Page 37: ...ructions To open Intel Wireless Display from the Start screen type w and then select Intel WiDi NOTE Before using the wireless display feature be sure that your wireless device is turned on Managing your audio and video files CyberLink PowerDVD helps you manage and edit your photo and video collections To open CyberLink Power DVD from the computer Start screen type c and then select CyberLink Powe...

Page 38: ...rd to perform routine tasks Some computer models may also have an integrated numeric keypad Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements You can customize the touch gestures by changing settings button configurations click speed and pointer options From the Start screen type c to display the Apps list Select Control Panel and then select Hardware...

Page 39: ... supported in all apps To view a demonstration of each gesture 1 From the Start screen type c to display the Apps list Select Control Panel and then select Hardware and Sound 2 Select Synaptics TouchPad 3 Click a gesture to activate the demonstration To turn a gesture off or on 1 From the Synaptics TouchPad screen select or clear the check box next to the gesture that you want to turn on or off 2 ...

Page 40: ...tem to open it NOTE Press and hold your finger on the TouchPad to open a help screen that provides information about the selected item Scrolling Scrolling is useful for moving up down or sideways on a page or image Place two fingers slightly apart on the TouchPad zone and then drag them up down left or right 30 Chapter 5 Navigating using touch gestures pointing devices and the keyboard ...

Page 41: ...ating select models only Rotating allows you to turn items such as photos Point to an object then anchor the forefinger of your left hand in the TouchPad zone Using your right hand slide your forefinger in a sweeping motion from 12 o clock to 3 o clock To reverse the rotation move your forefinger from 3 o clock to 12 o clock NOTE Rotate is intended for specific apps where you can manipulate an obj...

Page 42: ... press to open the options menu for the selected object Flicking select models only Flicking allows you to navigate through screens or quickly scroll through documents Place three fingers on the TouchPad zone and flick your fingers in a light quick motion up down left or right 32 Chapter 5 Navigating using touch gestures pointing devices and the keyboard ...

Page 43: ...nging settings and finding or using apps Right edge swipe The right edge swipe reveals the charms which let you search share start apps access devices or change settings Slide your finger gently from the right edge to display the charms Using TouchPad gestures 33 ...

Page 44: ...ture varies depending on the app Slide your finger gently from the top edge to display available apps Left edge swipe The left edge swipe reveals your open apps so that you can switch to them quickly Swipe from the left edge of the TouchPad to switch between apps 34 Chapter 5 Navigating using touch gestures pointing devices and the keyboard ...

Page 45: ...up Utility BIOS and then follow the instructions at the bottom of the screen To activate the assigned function after you have disabled the action key feature you must press the fn key in combination with the appropriate action key CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Description f1 Opens Help and Support whic...

Page 46: ...dio CD a DVD or a BD f8 Plays the next track of an audio CD or the next section of a DVD or a BD f9 Decreases speaker volume incrementally as long as you hold down the key f10 Increases speaker volume incrementally as long as you hold down the key f11 Mutes or restores speaker sound f12 Turns the wireless feature on or off NOTE A wireless network must be set up before a wireless connection is poss...

Page 47: ...ays alt f4 Closes an active app Using the hot keys A hot key is a combination of the fn key and either the esc key or the b key To use a hot key Briefly press the fn key and then briefly press the second key of the combination Function Hot key Description Display system information fn esc Displays information about system hardware components and the system BIOS version number Control the bass sett...

Page 48: ... an external keypad this function is turned on at the factory and the navigational function indicated by the directional arrows on the keys NOTE The keypad function that is active when the computer is turned off is reinstated when the computer is turned back on Integrated numeric keypad Set at the factory to function like an external numeric keypad To alternate between this numeric function and th...

Page 49: ...n on page 40 CAUTION To reduce the risk of possible audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep while reading from or writing to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Intel Rapid...

Page 50: ... power settings and timeouts using Power Options 1 From the Start screen type power select Settings and then select Power Options from the list of applications 2 In the left pane click Choose what the power button does 3 Click Change Settings that are currently unavailable 4 In the When I press the power button area select Hibernate 5 Click Save changes To exit Hibernation briefly press the power ...

Page 51: ...the Start screen type power select Settings and then select Power Options The following power plans are available HP Recommended recommended Automatically balances performance with energy consumption on capable hardware Power saver Saves power by reducing system performance and screen brightness where possible High performance Favors performance but may use more energy Your battery will not last a...

Page 52: ...ve your work or shut down the computer through Windows before removing the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery NOTE The battery release latch automatically returns to its original position 3 Pivot the battery 2 upward and remove it from the computer 3 Finding battery information To monitor the status of your battery o...

Page 53: ...ditional information about the power meter refer to Using the power meter section The computer takes the following actions for a critical battery level If Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information If Hibernation is enabled and the computer is on or in the Sleep state the...

Page 54: ...a weak condition If the battery is possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP website for more information about ordering a replacement battery Running on external AC power For information on connecting to AC power refer to the Setup Instructions poster provided in the computer box The computer does not use battery power when the computer i...

Page 55: ...ions are secure and the power lights remain off the AC adapter is not functioning and should be replaced Contact customer support for information on obtaining a replacement AC power adapter HP CoolSense select models only HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at ...

Page 56: ... When the computer will be unused and disconnected from external power for an extended period Although you can turn off the computer with the power button the recommended procedure is to use the Windows Shut down command NOTE If the computer is in the Sleep state or in Hibernation you must first exit Sleep or Hibernation before shutdown is possible by briefly pressing the power button 1 Save your ...

Page 57: ...that must be installed NOTE For information about connecting external wireless devices see Connecting to a network on page 16 NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port because this versatile interface allows you to connect to numerous kinds of...

Page 58: ...and close all programs associated with the device 2 From the Desktop click the USB hardware icon in the notification area at the far right of the taskbar A message Safely Remove Hardware and Eject Media displays Follow the on screen instructions 3 Click the USB icon and follow the on screen instructions Connecting a powered USB device CAUTION To reduce the risk of damage to the equipment when conn...

Page 59: ...a or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 From the Desktop click the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Press in on the card 1 and then remove it from the slot 2 NOTE If the card is not ...

Page 60: ...to record information one time on the DVD After the information is recorded on the disc it cannot be changed or erased it is permanent The DVDs can be used in DVD R drives DVD Re Writable DVD RW or DVD RW which allow to read information and record information many times to the disc Information on the disc can be erased The DVDs can be used in DVD R drives BD a Blu ray Disc holds more information t...

Page 61: ... disc snaps into place NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 6 Close the disc tray NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media content Removing an optical disc 1 Press the release button 1 on the drive bezel to release the ...

Page 62: ...vie or game is copy protected it cannot be shared To share folders or libraries on the same network 1 On the Desktop open File Explorer 2 Click the Share tab on the Libraries window and then click Specific people 3 Type a name in the File Sharing box and then click Add 4 Click Share and then follow the on screen instructions To share information from your Local Disk 1 On the Desktop open File Expl...

Page 63: ...your active networks select an active network 4 Select Change advanced sharing settings to set sharing options for privacy network discovery file and printer sharing or other network options Using optical drives 53 ...

Page 64: ... pins on a removable drive or on the computer Do not use excessive force when inserting a drive into a drive bay When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic...

Page 65: ...ect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer Remove the hard drive 1 Loosen the service door screw 1 and then slide the battery release latch 2 until the service door is released 2 Slide the door out of the slot 3 and then lift up and remove the door 4 3 Remove ...

Page 66: ...hard drive bay or in the secondary hard drive bay are protected by HP 3D DriveGuard Hard drives connected to USB ports are not covered by HP 3D DriveGuard For more information see the HP 3D DriveGuard software Help For more information see the HP 3D DriveGuard software Help Using Disk Defragmenter As you use your computer over time the files on the hard drive become fragmented A fragmented drive m...

Page 67: ...dding memory can help improve your computer s performance Your computer is like your physical work area The hard drive is the filing cabinet where you store your work and the memory is the desk where you work When your memory isn t big enough to hold all your work easily like a desk overflowing with work your productivity slows down A great solution to improve performance is to expand the amount o...

Page 68: ...rd from the AC outlet 4 Turn the computer upside down on a flat surface 5 Remove the battery from the computer 6 Remove the service door from the computer 7 If you are replacing a memory module remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up b Grasp the edge of the memory module 2 and then gently pull the module out o...

Page 69: ...il the retention clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the module 9 Replace the service door 10 Replace the battery 11 Turn the computer right side up and then reconnect external power and external devices 12 Turn on the computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to th...

Page 70: ...the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard CAUTION Never allow liquids to drip between the keys on the keyboard even when you are cleaning the computer This can permanently damage internal components To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or a static free cloth without oil such as a chamois cloth mo...

Page 71: ...l be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device installed the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near exp...

Page 72: ...hat you choose to secure your computer information and to protect online transactions Several types of passwords can be set For example when you set up your computer for the first time you were asked to create a user password to secure your computer Additional passwords can be set in Windows or in the HP Setup Utility BIOS that is preinstalled on your computer You may find it helpful to use the sa...

Page 73: ... enter the power on password at the first password check you must enter the administrator password to access Setup Utility BIOS Power on password Must be entered each time you turn on or restart the computer If you forget your power on password you cannot turn on or restart the computer NOTE The administrator password can be used in place of the power on password NOTE A power on password is not di...

Page 74: ...t index finger over the sensor 4 Swipe your finger 3 times to finish the registration A green circle is displayed on the finger if it is registered successfully 5 Select one of the following options Set up Windows logon Allows you to set up a Windows password Settings Allows you to disable or enable personal settings Using your registered fingerprint to log on to Windows To log on to Windows using...

Page 75: ...or more information see Updating programs and drivers on page 59 Installing Windows updates Updates to the operating system and other software may have become available after the computer left the factory Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an ale...

Page 76: ...deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see...

Page 77: ...roperly Updating the BIOS Updated versions of the BIOS may be available on the HP website Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS v...

Page 78: ...ter after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive If the update is more recent than your BIOS make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update NOTE If you connect your computer to a network consul...

Page 79: ...ware is functioning properly To start System Diagnostics 1 Turn on or restart the computer quickly press esc and then press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE If you need to stop a diagnostic test while it is running press esc Using System Diagnostics 69 ...

Page 80: ...t not other software applications Factory Reset Restores the computer to the state its original factory state by deleting all information from the hard drive and re creating the partitions Then it reinstalls the operating system and the software that was installed at the factory See Creating HP Recovery media on page 71 2 As you add hardware and software programs create system restore points A sys...

Page 81: ...ble layer DVD RW or BD RE rewritable Blu ray discs they are not compatible with HP Recovery Manager software Or instead you can use a high quality blank USB flash drive If your computer does not include an integrated optical drive with DVD writer capability but you would like to create DVD recovery media you can use an external optical drive purchased separately to create recovery discs or you can...

Page 82: ...rmation settings or apps that came preinstalled on your computer or were purchased from the Windows Store consider using Windows Refresh This option does not require backing up data to another drive See Using Windows Refresh for quick and easy recovery on page 73 If you want to reset your computer to its original state Windows provides an easy way to remove all personal data apps and settings and ...

Page 83: ...t corner of the screen and then select General from the PC settings screen 4 Under Refresh your PC without affecting your files select Get started and follow the on screen instructions Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer or you want to remove personal information before you give away or recycle your computer The process descr...

Page 84: ...erating system and the software that was installed at the factory The HP Recovery partition select models only allows Minimized Image Recovery What you need to know HP Recovery Manager recovers only software that was installed at the factory For software not provided with this computer you must either download the software from the manufacturer s website or reinstall the software from the media pr...

Page 85: ...mputer or into an optional external optical drive and then restart the computer or Insert the HP Recovery USB flash drive you created into a USB port on your computer and then restart the computer NOTE If the computer does not automatically restart in HP Recovery Manager change the computer boot order See Changing the computer boot order on page 75 3 Follow the on screen instructions Changing the ...

Page 86: ...ery Create HP Recovery media before removing the Recovery partition to ensure you have recovery options see Creating HP Recovery media on page 71 Follow these steps to remove the HP Recovery partition 1 From the Start screen type recovery and then select HP Recovery Manager 2 Select Remove Recovery Partition and follow the on screen instructions to continue 76 Chapter 11 Backing up restoring and r...

Page 87: ...in the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 18 5 V dc 3 5 A 65 W 19 5 V dc 3 33 A 65 W 19 V dc 4 74 A 90 W 19 5 V dc 4 62 A 90 W DC plug of external HP power supply NOTE This product is designed for IT power systems in Norway with phase to phase voltage not exceeding 240 V rms NOTE The computer operating voltage ...

Page 88: ...Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 78 Chapter 12 Specifications ...

Page 89: ... or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touch...

Page 90: ...ect 4 power 11 right TouchPad 8 TouchPad on off 8 C cables USB 48 caps lock light identifying 9 caring for your computer 60 checking audio functions 24 cleaning your computer 60 components bottom 13 display 7 front 3 left side 6 right side 4 top 8 computer reset 73 computer traveling 44 configuring audio for HDMI 26 connecting to a WLAN 19 connector power 5 corporate WLAN connection 19 critical ba...

Page 91: ... power 4 9 RJ 45 network jack 6 TouchPad 8 10 webcam 7 21 wireless 9 low battery level 43 M maintenance Disk Cleanup 57 Disk Defragmenter 56 memory module inserting 59 removing 58 replacing 57 memory module compartment identifying 14 minimized image creating 74 minimized image recovery 75 mouse external setting preferences 28 mute light identifying 9 N network jack identifying 6 num lock key ident...

Page 92: ...TouchPad gestures pinching 31 rotating 31 scrolling 30 zooming 31 TouchPad light 8 10 TouchPad on off button 8 TouchPad zone identifying 8 traveling with the computer 15 44 60 turning off the computer 46 U unresponsive system 46 USB 2 0 port identifying 4 21 USB 3 0 port identifying 4 6 22 USB cable connecting 48 USB devices connecting 47 description 47 removing 48 USB hubs 47 USB ports identifyin...

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