The History Log displays all tests that have been executed, the number of times of execution, the number
of times failed, the date each test was executed, and the time it took to complete each test. The
Clear
History
button will clear the contents of the History Log.
The contents of the History Log may be saved as a HTML file to USB flash drive by clicking the
Save
button.
Errors Tab
The Errors tab displays detailed information about any errors found, as well as any recommended
actions.
The Error Log displays the tests for devices that have failed during the diagnostic testing and includes
the following columns of information.
●
The
Device
section displays the device tested.
●
The
Test
section displays the type of test run.
●
The
Times Failed
is the number of times the device has failed a test.
●
The
Defect Code
provides a numerical code for the failure. The error codes are defined in the Help
tab.
●
The
Description
section describes the error that the diagnostic test found.
●
The
Reason
section describes the likely cause of the error.
●
The
Recommended Repair
will give a recommended action that should be performed to resolve
the failed hardware.
●
The
Warranty ID
is a unique error code associated with the specific error on your computer. When
contacting the HP Support Center for assistance with a hardware failure, please be prepared to
provide the Warranty ID.
The
Clear Errors
button will clear the contents of the Error Log.
The contents of the Error Log may be saved as a HTML file to USB flash drive by clicking the
Save
button.
Help Tab
The Help tab contains a
Vision Help
section, and a
Test Components
section. This tab includes search
and index features. You may also review the HP End User License Agreement (EULA), as well as the
HP Vision Field Diagnostic application version information on this tab.
The
Vision Help
section contains information on the major functions of Hewlett-Packard Vision Field
Diagnostics.
The
Test Components
section provides a description of each test, as well as the parameters that may
be adjusted when running in Custom test mode.
The
Defect codes
section contains information on the numerical error code that may appear in the
Errors tab.
The
Memory test tab
section provides information on the
HP Memory Test
application that may be
launched from the boot menu.
The
HP Support
section provides information on obtaining technical support from HP.
4
Chapter 1 Computer Diagnostic Features
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