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Troubleshooting Information 

Table E-5:  Are all of the System Interconnect Status LED Indicators Off? 

continued

 

Refer to “System Interconnect LED Indicators” in Appendix D. 

Yes 

There is a broken connection between the 
I/O board and the power switch. 

A power supply problem may exist. The 
power supply may not be connected or 
inserted properly, may have a damaged 
connector, or may have failed. 

The system midplane may need to be 
replaced. 

• 

Check the power source to 
verify that an adequate 
supply of AC power exists. 

• 

Remove the power supply 
and check for a damaged 
connector. If the connector 
appears okay, reinsert the 
power supply, firmly and 
correctly. 

• 

Verify the proper 
connection of all power 
cables. 

Refer to the 

HP Servers 

Troubleshooting Guide

 for 

further options. 

 

HP ProLiant DL760 Generation 2 Server User Guide 

E-13

 

  

HP CONFIDENTIAL

 

Writer: Jennifer Hayward File Name: o-appe Troubleshooting Information.doc 

Codename: Pioneer Part Number: 201264-002 Last Saved On: 6/17/03 10:42 AM 

Summary of Contents for DL760 - ProLiant - 1 GB RAM

Page 1: ...L760 Generation 2 Server User Guide June 2003 Second Edition Part Number 201264 002 HP CONFIDENTIAL Writer Jennifer Hayward File Name a frnt doc Codename Pioneer Part Number 201264 002 Last Saved On 6 16 03 1 40 PM ...

Page 2: ...orial errors or omissions contained herein The information in this document is provided as is without warranty of any kind and is subject to change without notice The warranties for HP products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty HP ProLiant DL760 Generation 2 Server User Guide...

Page 3: ... xi Symbols on Equipment xi Rack Stability xiii Symbols in Text xiii Hood Labels and Indicators xiv Related Documents xv Getting Help xvi Technical Support xvi HP Website xvi Authorized Reseller xvii Optional Installation Service xvii Reader s Comments xviii Chapter 1 Server Features HP ProLiant DL760 Generation 2 Servers 1 1 Overview 1 2 Standard Features 1 7 Processors 1 7 Hot Plug RAID Memory 1...

Page 4: ...ant ROM 1 18 Smart Components for Online ROM Flash 1 19 Advanced Data Guarding 1 19 HP Utilities for Microsoft Windows 1 20 HP Utilities for Caldera OpenUNIX 8 or SCO UnixWare 7 1 3 1 20 HP Utilities for Linux 1 21 Insight Manager 7 1 21 Integrated Management Log 1 23 Integrated Management Display 1 23 Diagnostic Tools 1 24 Security Features 1 25 Software Security 1 25 Hardware Security 1 26 Serve...

Page 5: ... O Module 3 4 Removing the Processor and Memory Module 3 6 Processor and Memory Module Components 3 9 Removing the Media Module 3 10 Media Module Components 3 13 Chapter 4 Installing Hardware Options Server Power Off Intel Xeon Processor MP 4 2 Installing a Processor Board 4 3 External Tape Drive Storage Devices 4 6 Non Hot Plug I O Expansion 4 7 Locating the I O Expansion Slots 4 8 Adding Non Hot...

Page 6: ...g a Hot Plug SCSI Hard Disk Drive 5 29 Guidelines for Replacing Hot Plug SCSI Hard Drives 5 30 Removing a Hot Plug SCSI Hard Disk Drive 5 32 Installing a StorageWorks Hot Plug Tape Drive 5 33 Installing a Hot Plug Power Supply 5 34 Power Supply LED Indicators 5 39 PCI Hot Plug I O Expansion Boards 5 40 Locating the I O Expansion Slots 5 41 PCI Hot Plug LED Indicators 5 43 PCI Hot Plug Operating Sy...

Page 7: ...ase Environment 8 2 Enhanced Auto Configuration Process 8 2 Manual Configuration 8 4 Accessing the System Maintenance Menu 8 6 System Maintenance Menu 8 8 ROM Based Setup Utility 8 9 ROM Based Inspect Utility 8 10 ROM Based Diagnostic Utility 8 11 Configuring the Drive Array Controller 8 15 Option ROM Configuration for Arrays 8 17 Array Configuration Utility 8 20 Array Configuration Replicator Uti...

Page 8: ...ndix A Regulatory Compliance Notices Regulatory Compliance Identification Numbers A 1 Federal Communications Commission Notice A 2 Modifications A 2 Mouse Compliance Statement A 2 Cables A 2 Canadian Notice Avis Canadien A 3 European Union Notice A 3 Japanese Notice A 4 BSMI Notice A 4 Laser Devices A 5 Laser Safety Warnings A 5 Compliance with CDRH Regulations A 5 Compliance with International Re...

Page 9: ...D 15 I O Board Configuration Switches D 15 Appendix E Troubleshooting Information Server Startup Problems E 2 Diagnosis Steps E 4 Problems After Initial Boot E 17 Remote Flash Redundant ROM E 20 Appendix F Server Specifications Server Specifications F 1 Appendix G System Battery Internal Battery G 1 Index HP ProLiant DL760 Generation 2 Server User Guide ix HP CONFIDENTIAL Writer Jennifer Hayward F...

Page 10: ...mation Before installing this product read the Important Safety Information document included with the server Symbols on Equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions WARNING This symbol in conjunction with any of the following symbols indicates the presence of a potential hazard The potential for injury exists if warnings a...

Page 11: ...tacle This symbol indicates the presence of a hot surface or hot component If this surface is contacted the potential for injury exists WARNING To reduce the risk of injury from a hot component allow the surface to cool before touching These symbols on power supplies or systems indicate that the equipment is supplied by multiple sources of power WARNING To reduce the risk of injury from electric s...

Page 12: ...f this guide They have the following meanings WARNING Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information IMPORTANT Text set off in this manner presents essential information to expl...

Page 13: ...ption documentation for the applicable warnings and cautions 1 Location of labels and indicators Item Description 1 Back label PCI Hot Plug system interconnect and I O configuration 2 Front label accessing module and memory information label 3 DIMM status LEDs 4 Attention LEDs and interconnect check light 5 System interconnect LEDs xiv HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTI...

Page 14: ...ck Resource Kit Included with all Compaq branded 7000 and 4000 Series racks Rack Builder Online Available on the HP website Instructions on how to access and use this online tool are included in the Rack Resource Kit Documentation included on the Documentation CD Smart Array 5i Controller User Guide ROM Based Setup Utility User Guide HP Servers Troubleshooting Guide PCI Hot Plug Administration Gui...

Page 15: ...Technical Support Centers are listed on the HP website www hp com Be sure to have the following information available before you call HP Technical support registration number if applicable Product serial number Product model name and number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP Website The HP website has inf...

Page 16: ...cific requirements CarePaq services include CarePaq Installation Services for Hardware CarePaq Installation and Start up Services for Microsoft Windows 2000 and Windows NT CarePaq Installation and Start up Services for Insight Manager 7 Visit the HP website for detailed descriptions of these CarePaq services This installation method helps ensure top performance from the start and is especially val...

Page 17: ... to have the system installed by qualified guaranteed service providers For U S ordering information refer to www compaq com services carepaq us install For worldwide ordering information refer to www compaq com services carepaq global Reader s Comments HP welcomes your comments on this guide Please send your comments and suggestions by e mail to ServerDocumentation hp com xviii HP ProLiant DL760 ...

Page 18: ...processors MP with Hyper Threading technology The ProLiant DL760 G2 server is equipped with Hot Plug RAID Memory This new technology allows industry standard DIMMs to be replaced added or upgraded while the server is running Up to 40 GB of Hot Plug RAID Memory using industry standard PC133 SDRAM DIMMs 32 GB of addressable memory Ten 64 bit PCI X slots operating at 100 MHz and one 64 bit PCI slot o...

Page 19: ...correcting ECC and multibit error MBE correction Fault tolerant integrated Processor Power Module PPM PCI Hot Plug slots Fault tolerant hot pluggable power supplies Fault tolerant hot pluggable fans Fault tolerant network interface controller NIC support Smart Array 5i Controller Disk drive fault tolerance Redundant ROM images Automatic Server Recovery 2 ASR 2 1 2 HP ProLiant DL760 Generation 2 Se...

Page 20: ... and caution alarm System interconnect status indicators Survey Utility Online ROM Flash In ProLiant DL760 G2 servers you can access options and accessories easily through a sliding I O lid and three removable modules the processor and memory module the media module and the I O module Refer to Figure 1 1 Figure 1 2 and Figure 1 3 for identification of these modules and other components HP ProLiant...

Page 21: ... Item Description 1 Processor and memory module 2 Media module 1 4 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name b ch1 Server Features doc Codename Pioneer Part Number 201264 002 Last Saved On 6 16 03 1 43 PM ...

Page 22: ...hard drives 3 IDE CD ROM drive 4 1 44 MB diskette drive 5 Integrated Management Display IMD 6 Hot Plug RAID Memory cartridges HP ProLiant DL760 Generation 2 Server User Guide 1 5 HP CONFIDENTIAL Writer Jennifer Hayward File Name b ch1 Server Features doc Codename Pioneer Part Number 201264 002 Last Saved On 6 16 03 1 43 PM ...

Page 23: ... I O module with system fans 2 Hot plug power supply 1 3 Hot plug power supply 2 1 6 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name b ch1 Server Features doc Codename Pioneer Part Number 201264 002 Last Saved On 6 16 03 1 43 PM ...

Page 24: ...tect processor pins and allow for blind mate assembly Pre attached processor heat sink assembly for easy service and optimum thermals without the need for messy greases Fault tolerant integrated processor power Each of the processor boards has embedded power front and back covers for enhanced thermals and handling and a single hand rack and pinion lever for blind mate installation in a matter of s...

Page 25: ...rocessors by using the multithreaded nature of contemporary operating systems and server applications in such a way as to increase the use of the on chip execution resources available in the Intel NetBurst microarchitecture The integrated cache subsystem results in reduced memory access times and increased throughput and performance of the memory subsystem Specifically integrated Level 3 cache whi...

Page 26: ...anks of memory without powering down the server This feature requires operating system support and HP drivers Memory hot upgrade Allows the upgrade of existing DIMMs with larger capacity DIMMs without powering down the server This feature requires operating system support and HP drivers The Hot Plug RAID Memory cartridges are located on the front right side of the processor and memory module 1 Eac...

Page 27: ...emory Support for up to eight memory banks with each bank consisting of five DIMMs one DIMM is for redundancy Each DIMM of a given bank must be of the same size type and speed DIMMs are populated in bank pairs for interleaved operation to increase performance NOTE The DIMM size type and speed are defined by the DIMM part number All DIMMs in a bank must have the same part number as indicated by the...

Page 28: ...d for 3 3v signaling Slots 5 and 6 bus 11 support PCI X expansion boards at 100 MHz and 66 MHz or PCI expansion boards at 66 MHz and 33 MHz it is keyed for 3 3v signaling Slots 7 and 8 bus 7 support PCI X expansion boards at 100 MHz and 66 MHz or PCI expansion boards at 66 MHz and 33 MHz it is keyed for 3 3v signaling Slot 9 bus 0 supports PCI expansion boards at 33 MHz it is keyed for 5v signalin...

Page 29: ...Network Interface Controller The ProLiant DL760 G2 server ships with an NC7770 PCI X Gigabit NIC pre installed in slot 11 This 10 100 1000 Base TX UTP 64 bit 133 MHz PCI X NIC includes the following features One RJ 45 connector for 10BaseT 100BaseTX or 1000BaseTX Ethernet Pre boot eXecution Environment PXE support For information about the NIC refer to the HP website www hp com Redundant NIC softw...

Page 30: ... and StorageWorks Enclosure 4200 solutions Ultra320 hard drives will run at Ultra3 speeds unless you install an optional Ultra320 Array Controller and the Twisted Pair Cable Array Bypass kit included with the system NOTE ProLiant DL760 servers that have been upgraded to ProLiant DL760 Generation 2 servers will run internal hard drives up to Ultra3 speeds regardless of the capability of the drive I...

Page 31: ...nitoring for advanced health and configuration management The ProLiant DL760 G2 server supports up to two power supplies Refer to the Power Requirements section of Chapter 2 to determine power supply requirements CAUTION To prevent data corruption do not connect the server to a low line power source 110 VAC Low line power is not supported IMPORTANT Most system configurations require 200 240 VAC Us...

Page 32: ...a single fan can handle the most thermally adverse data center environments Both fans come equipped with keyed rugged thermally optimized and blind mate housing yet only require one finger to install or release Diagnostic LEDs exist on each fan and on the front of the server For more information on the hot plug fan LEDs refer to Appendix D Supported Interfaces Supported interfaces that ship standa...

Page 33: ...luding PCI and PCI X expansion boards with PCI Hot Plug driver support Intelligent Fibre Channel HBAs Remote Insight Lights Out Edition II Integrated Smart Array Bypass Kit included with the server Smart Array controllers NOTE Hardware options installation instructions can be found inside each hardware option kit Supported Operating Systems For a list of operating systems that are supported on the...

Page 34: ...D SmartStart SmartStart which is located on the SmartStart CD allows you to configure your HP server and load operating system software SmartStart uses a step by step process to configure the server and to load the system software thereby achieving a well integrated server to ensure maximum dependability and supportability For information about SmartStart refer to the ProLiant Essentials Foundatio...

Page 35: ...s IRQs Storage of configuration in nonvolatile memory The RBSU is preinstalled in the embedded system ROM on the server The RBSU has embedded support for English French German Italian Spanish and Japanese languages NOTE Systems that use RBSU do not support the System Configuration Utility For additional information on using RBSU refer to the ROM Based Setup Utility User Guide located on the Docume...

Page 36: ...eater fault protection but requires every drive to be mirrored so it is often too costly to implement on large RAID volumes With Advanced Data Guarding RAID ADG you can safely and economically protect a RAID volume of up to 2 TB and a total of 56 disk drives RAID ADG offers fault protection greater than RAID 1 or RAID 5 and only consumes the capacity of one additional disk drive for each distribut...

Page 37: ...t Agents These utilities are provided on the ProLiant Support Pack for Microsoft Windows 2000 and the ProLiant Support Pack for Microsoft Windows Server 2003 HP Utilities for Caldera OpenUNIX 8 or SCO UnixWare 7 1 3 HP servers running Caldera OpenUNIX 8 or SCO UnixWare 7 1 3 can use the following utilities Array Configuration Utility PCI Hot Plug Utility Integrated Management Log Viewer Integrated...

Page 38: ...to opensource hp com HP only supports servers configured with certified Linux operating system versions found on the Linux server certification matrix website h18000 www1 hp com products servers linux hplinuxcert html Insight Manager 7 Insight Manager 7 is a systems management tool that provides performance configuration and fault management for HP servers and clients Insight Manager 7 has two com...

Page 39: ...lt condition monitoring Server security and configuration control Remote control of the server Rapid recovery services For more information on Insight Manager 7 refer to the Management CD that shipped with your server 1 22 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name b ch1 Server Features doc Codename Pioneer Part Number 201264 002 Last Saved O...

Page 40: ...hat provides fault information service and configuration capabilities in an easy to use integrated hardware display IMD features include Power On Self Test POST messages User defined administrative information Configuration information System alerts and event descriptions For more information about the IMD refer to Chapter 9 HP ProLiant DL760 Generation 2 Server User Guide 1 23 HP CONFIDENTIAL Wri...

Page 41: ...ages Memory Configuration Manager Server Diagnostics Utility ROMPaq utilities to upgrade flash ROMs Array Configuration Utility ACU IMD IML For information about HP diagnostic tools refer to Appendix E or to the HP Servers Troubleshooting Guide on the Documentation CD 1 24 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name b ch1 Server Features doc C...

Page 42: ... are still available Power on password Locks out the keyboard to prevent unauthorized access to HP servers The keyboard lockout prevents logins or commands until the proper password is entered Network server mode Permits system startups from a hard disk or network server while the keyboard and mouse are disabled QuickLock Disables the keyboard and mouse without exiting the application The applicat...

Page 43: ...functions When disabled the system will not boot from a diskette but runtime diskette read and write functions are still available The internal security screw prevents unauthorized removal of the server modules Tighten the security screw between the processor and memory module and the I O module as shown in Figure 1 5 to secure the modules Figure 1 5 Tightening the security screw 1 26 HP ProLiant ...

Page 44: ...egister to receive Product Change Notifications PCN at web14 compaq com pcn login asp ru pcn index asp Customers can also register with the ActiveUpdate page to receive software component delivery www compaq com products servers management activeupdate Routine Maintenance For information about routine maintenance and safety precautions refer to the Documentation CD included with your server Warran...

Page 45: ...60 G2 server into an HP or industry standard 19 inch rack Figure 2 1 ProLiant DL760 G2 server HP ProLiant DL760 Generation 2 Server User Guide 2 1 HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 22 AM ...

Page 46: ...options such as additional memory Refer to Chapter 4 and Chapter 5 to install many of the major options NOTE If the operating system is preinstalled on the server refer to the Factory Installed Operating System Software User Guide that is included with the server 5 Install the chassis in the rack and replace the modules and power supplies NOTE Refer to the rack template included with the server fo...

Page 47: ... draw in cool air through the front door and expel warm air through the rear door Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings Wh...

Page 48: ...t be a minimum of 7 cm 2 75 inches CAUTION When using a Compaq branded 7000 Series rack you must install the high airflow rack door insert P N 327281 B21 42U or P N 157847 B21 22U to provide proper front to back airflow and cooling Power Requirements WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the...

Page 49: ...erate in installations covered by the National Electric Code ANSI NFPA 70 1999 and the code for Protection of Electronic Computer Data Processing Equipment ANSI NFPA 75 1992 For electrical power ratings of options refer to the rating label on the product or to the user documentation supplied with those options IMPORTANT Most system configurations require 200 240 VAC Use 200 240 VAC line cords to p...

Page 50: ... Online Solutions website activeanswers compaq com 1 Select System Configurator under Tools 2 Click Select Product Family and select ProLiant Servers 3 From the list select ProLiant DL760 G2 Server The subsequent Web pages contain information and a link to the ProLiant DL760 G2 Power Calculator Power supply advanced features include Auto Line Sensing No switch is needed to select the appropriate l...

Page 51: ... or national electrical wiring codes such as the International Electrotechnical Commission IEC 364 parts one through seven All power distribution devices used in the installation including branch wiring receptacles and so on should be Listed or Certified ground type devices Due to the higher ground leakage currents associated with the equipment HP recommends the use of a Power Distribution Unit PD...

Page 52: ...s shown in Table 2 1 Table 2 1 Rack Internal Temperature Maximums Equipment Included Maximum Internal Rack Temperature Rack mountable ProLiant DL760 G2 servers 35 C 95 F HP rack mountable options 35 C 95 F Other manufacturers options Refer to other manufacturers specifications CAUTION To reduce the risk of damage to the equipment when installing third party options Be sure that the optional equipm...

Page 53: ...y need the following unsupplied items to complete the installation Options to be installed such as expansion boards monitors an uninterruptible power supply UPS hard drives tape drives processor boards or additional memory Hardware kit containing rack rails and the cable management arm Application software Removing the Shipping Safeguards Refer to the following sections on removing the shipping br...

Page 54: ...the screw and remove the power supply shipping bracket a Loosen the retaining screw 1 and rotate the bracket away from the server by pulling on the right end of the bracket 2 b When the left end disengages remove the bracket 3 Figure 2 2 Removing the power supply shipping bracket 2 10 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installin...

Page 55: ... 1 and lifting the bracket up and out 2 Figure 2 3 Removing the I O shipping bracket HP ProLiant DL760 Generation 2 Server User Guide 2 11 HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 22 AM ...

Page 56: ... screws may look like 1 or 2 in the following figure IMPORTANT Retain these shipping screws for future use when shipping the server A spare set of shipping screws is included with the server Figure 2 4 Shipping screws 2 Rotate the module release levers downward 3 Slide the module into the chassis until the levers begin to rotate 4 Push the levers upward until they snap into place 2 12 HP ProLiant ...

Page 57: ...ty screw to increase the security of the server in a rack 1 Unlock the top latch security screw 1 and pull the latch forward 2 Slide the I O lid 3 toward the front of the server Figure 2 5 Loosening the I O lid HP ProLiant DL760 Generation 2 Server User Guide 2 13 HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 201264 002 Las...

Page 58: ...l concern when equipment is routinely installed removed or accessed within the rack Stability is addressed through the use of leveling feet stabilizers and ballast Leveling Feet Jacks Leveling feet are adjustable stabilizers that level the cabinet at the installation site and take the balance off the wheels 2 14 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Haywa...

Page 59: ... component weighs over 45 kg 100 lb such that a minimum of 91 kg 200 lb of ballast and equipment remains in place when the component is extended from the rack A single ProLiant DL760 G2 server typically weighs between 63 kg and 73 kg 140 lb to 161 lb depending on configuration If a single ProLiant DL760 G2 server is the only component installed in a rack you must add two ballast kits Each kit cont...

Page 60: ...ack if it is a single rack installation The racks are coupled together in multiple rack installations A rack may become unstable if more than one component is extended for any reason Extend only one component at a time CAUTION To maintain optimum cooling a perforated rack door must be used with this server Failure to use a properly ventilated door results in thermal damage to your server Compaq br...

Page 61: ...ts Install the slide bracket assemblies Measuring with the Rack Template The rack template provides an easy and reliable way to properly position the rack rail assemblies in the rack The template is two sided and is printed with arrows that show you where to insert rack rail assemblies on the front and back of the rack Use a pencil to mark the top and bottom edges of the template against the rack ...

Page 62: ...panies the Compaq branded rack for more information on leveling feet and stabilizers IMPORTANT Determine where in the rack to place the server before you start installing the rack rail assemblies To remind you of the proper placement of the server in the rack refer to the Rack Builder report you printed when you planned your rack configuration with the Rack Builder tools provided with the Compaq b...

Page 63: ...ply to snap into place 2 The gray plastic covers are not used with round hole racks 2 Mark the placement of two cage nuts or equivalent hardware with a pencil 3 Figure 2 7 Marking the front of the rack HP ProLiant DL760 Generation 2 Server User Guide 2 19 HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 201264 002 Last Saved O...

Page 64: ...t two cage nuts or equivalent hardware from the inside into the front of the rack as the marks indicate Figure 2 9 Installing cage nuts 2 20 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 22 AM ...

Page 65: ...e cable management arm A and slide bracket S must be installed Figure 2 10 Marking the back of the rack 6 Remove the template 7 Transfer the S marks to the inside of the vertical rack columns so they are visible from the front of the rack HP ProLiant DL760 Generation 2 Server User Guide 2 21 HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pionee...

Page 66: ... in the rear vertical column at the pencil marked locations 2 2 Install the hooks in the front locations 3 Top front hooks align with the lower arrow marks on the inside of each gray plastic cover Figure 2 11 Installing the slide bracket assembly 2 22 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codenam...

Page 67: ... the slide bracket assembly 4 Repeat steps 1 through 3 for the other side of the rack Preparing the Server for Rack Installation To prepare the server for rack installation Lighten the chassis Attach the inner slide members HP ProLiant DL760 Generation 2 Server User Guide 2 23 HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 2...

Page 68: ... to Removing the I O Module in Chapter 3 2 Remove the processor and memory module from the server chassis Refer to Removing the Processor and Memory Module in Chapter 3 3 Remove the media module from the server chassis Refer to Removing the Media Module in Chapter 3 4 Remove the power supplies Refer to Installing a Hot Plug Power Supply in Chapter 5 2 24 HP ProLiant DL760 Generation 2 Server User ...

Page 69: ...is 1 2 Slide the inner slide member until it snaps into the locked position 2 Figure 2 13 Attaching the inner slide member 3 Repeats steps 1 and 2 on the other side of the chassis HP ProLiant DL760 Generation 2 Server User Guide 2 25 HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 22 AM ...

Page 70: ...ey snap into the locked position Be sure the ball bearing cages are in the forward most position Figure 2 14 Extending the intermediate slide member 2 26 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 22 AM ...

Page 71: ...ntermediate slide members 2 Be sure the server lift handles are flush with the side of the server Figure 2 15 Aligning the server with the rack rails HP ProLiant DL760 Generation 2 Server User Guide 2 27 HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 22 AM ...

Page 72: ...o the rack 4 Reinstall the processor and memory module and the media module 5 Reinstall the power supplies and the I O modules 2 28 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 22 AM ...

Page 73: ...1 and tighten the thumbscrew 2 Figure 2 17 Installing the cable management arm bracket HP ProLiant DL760 Generation 2 Server User Guide 2 29 HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 22 AM ...

Page 74: ...lexibility in the cable management arm Secure the cable management arm hooks to the rack in the pencil marked slots 1 9 Attach the cable arm thumbscrew plate 2 Figure 2 19 Securing the cable management arm 2 30 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 201264 002 Last Sav...

Page 75: ...ported 11 Bundle the cables and secure them to the cable management arm with the Velcro straps Figure 2 20 Routing the cables through the cable management arm HP ProLiant DL760 Generation 2 Server User Guide 2 31 HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 22 AM ...

Page 76: ...er Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name c ch2 Installing the Server in a Rack doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 22 AM 12 Secure the server to the rack by tightening the thumbscrews Figure 2 21 Securing the server into the rack ...

Page 77: ...tenance This chapter provides details concerning system power and power supply indicators and removal of the server modules HP ProLiant DL760 Generation 2 Server User Guide 3 1 HP CONFIDENTIAL Writer Jennifer Hayward File Name d ch3 Server Access doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 26 AM ...

Page 78: ...the processor and memory module and the processor board Processor and memory module Memory DIMMs Remove the memory cartridge CD ROM Diskette IMD Access directly at the front of the server Media module Hot plug hard drives Access directly at the front of the server The following sections provide instructions for removing the processor and memory module media module and I O module For information pe...

Page 79: ... the latch forward 2 Slide the I O lid toward the front of the server 3 Figure 3 1 Loosening the I O lid 3 You can now remove and replace the hot plug fans and hot plug PCI PCI X expansion boards as described in Chapter 5 HP ProLiant DL760 Generation 2 Server User Guide 3 3 HP CONFIDENTIAL Writer Jennifer Hayward File Name d ch3 Server Access doc Codename Pioneer Part Number 201264 002 Last Saved ...

Page 80: ...a and power down the server Refer to Chapter 7 2 Disconnect the power cords from the server 3 If you are replacing an item it may be necessary to remove all of the cables connected to the I O expansion boards 4 Loosen the cable management arm with the thumbscrew attached to the cable management arm bracket 1 and lift the cable management arm up to disconnect it 2 Rotate the arm out of the way For ...

Page 81: ...dule stop latches Figure 3 3 Releasing the I O module 7 Press in the I O module stop latches 1 and pull the module out of the chassis 2 as shown in Figure 3 4 Figure 3 4 Removing the I O module from the chassis HP ProLiant DL760 Generation 2 Server User Guide 3 5 HP CONFIDENTIAL Writer Jennifer Hayward File Name d ch3 Server Access doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 ...

Page 82: ...able management arm and I O cables in the reverse order from the steps used to remove them 12 Connect all power cords Removing the Processor and Memory Module WARNING The processor and memory module weighs more than 35 lb HP recommends either removing ALL of the memory cartridges before handling the module or having two people handling the module together CAUTION Do not attempt to remove the proce...

Page 83: ...3 5 4 Pull the processor and memory module out of the chassis until it encounters the module stop latches 3 Figure 3 5 Opening the processor and memory module HP ProLiant DL760 Generation 2 Server User Guide 3 7 HP CONFIDENTIAL Writer Jennifer Hayward File Name d ch3 Server Access doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 26 AM ...

Page 84: ... processor board as described in Chapter 4 NOTE The top panel labels processor board cover and memory cartridge covers provide instructions about installing processors and DIMMs 7 To reassemble the server slide the module into the chassis until the cam levers begin to rotate Then push the cam levers shut until they snap into place 8 Connect all power cords 3 8 HP ProLiant DL760 Generation 2 Server...

Page 85: ...s Item Description 1 Processor board 1 2 Processor board 2 3 Memory riser board 4 Memory cartridge 1 5 Memory cartridge 2 6 Memory cartridge 3 7 Memory cartridge 4 8 Memory cartridge 5 HP ProLiant DL760 Generation 2 Server User Guide 3 9 HP CONFIDENTIAL Writer Jennifer Hayward File Name d ch3 Server Access doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 26 AM ...

Page 86: ...ter 7 2 Disconnect the power cords from the server 3 Press in the sides of the cam levers on the media module 1 and rotate the tops of the levers downward 2 as shown in Figure 3 8 4 Pull the media module out of the chassis until the module makes contact with the module stop latches 3 Figure 3 8 Opening the media module 3 10 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Je...

Page 87: ...e WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching them HP ProLiant DL760 Generation 2 Server User Guide 3 11 HP CONFIDENTIAL Writer Jennifer Hayward File Name d ch3 Server Access doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 26 AM ...

Page 88: ... push the cam levers upward until they snap into place 2 7 Connect all power cords Figure 3 10 Inserting the media module 3 12 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name d ch3 Server Access doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 26 AM ...

Page 89: ...oneer Part Number 201264 002 Last Saved On 6 17 03 9 26 AM Media Module Components Refer to Figure 3 11 to identify components in the media module Figure 3 11 Media module components Item Description 1 Hard drive SCSI ID 0 2 Hard drive SCSI ID 1 3 Hard drive SCSI ID 2 4 Hard drive SCSI ID 3 5 Integrated Management Display 6 Diskette drive 7 CD ROM drive ...

Page 90: ... of options other than hot plug power supplies and hot plug hard drives should be performed only by individuals who are qualified in servicing computer equipment and are trained to deal with products capable of producing hazardous energy levels WARNING To reduce the risk of personal injury from hazardous energy or damage to the equipment when working on energized servers Remove all watches rings a...

Page 91: ... boards must be the same speed cache size and stepping Processor 1 must always be installed to properly terminate the processor bus Figure 4 1 Processor board layout Item Description 1 Intel Xeon processor MP in socket 1 2 Intel Xeon processor MP in socket 2 3 Intel Xeon processor MP in socket 3 4 Intel Xeon processor MP in socket 4 4 2 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENT...

Page 92: ... server supports two processor boards located in the front left side of the processor and memory module Figure 4 2 Processor board locations Item Description 1 Processor board in processor board slot 1 2 Processor board in processor board slot 2 HP ProLiant DL760 Generation 2 Server User Guide 4 3 HP CONFIDENTIAL Writer Jennifer Hayward File Name e ch4 Installing Options Power Off doc Codename Pio...

Page 93: ...t powered down in the previous step power down the server refer to Chapter 7 4 Disconnect the power cords from the server 5 Remove the processor and memory module refer to Chapter 3 WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching them 6 Remove the processor board air baffle by pressing in the release tab 1 while pulling t...

Page 94: ...0 Connect all power cords and power up the server If the system does not power up verify that the system interconnect LEDs are normal Refer to the section System Interconnect Status Indicators in Chapter 7 11 Be sure that the processor has been installed correctly Check the processor frequency cache size and socket location by reviewing the POST messages on the system console or processor informat...

Page 95: ...lation procedure 1 Back up all data on the server 2 Shut down the operating system as directed by your operating system instructions 3 If the server was not powered down in the previous step power down the server refer to Chapter 7 4 Disconnect the power cords from the server 5 If the external storage device is on disconnect the power to the device 6 Connect one end of the SCSI cable to the extern...

Page 96: ... external storage device Non Hot Plug I O Expansion The PCI PCI X slots of the ProLiant DL760 G2 server I O board support a variety of industry standard expansion boards WARNING To reduce the risk of personal injury from hazardous energy or damage to the equipment when working on energized servers Remove all watches rings and any other loose fitting jewelry Avoid the use of conductive tools that c...

Page 97: ...Hz and 66 MHz or PCI expansion boards at 66 MHz and 33 MHz it is keyed for 3 3v signaling Slots 7 8 PCI Bus 7 Supports PCI X expansion boards at 100 MHz and 66 MHz or PCI expansion boards at 66 MHz and 33 MHz it is keyed for 3 3v signaling Slot 9 PCI Bus 0 Supports PCI expansion boards at 33 MHz it is keyed for 5v signaling Slots 10 11 PCI Bus 3 Supports PCI X expansion boards at 100 MHz and 66 MH...

Page 98: ...xpansion boards in the ProLiant DL760 G2 server but you must install them according to the following procedure To prepare the server 1 If this is the first time you have powered up the server skip to step 4 If you have previously powered up the server back up all data on the server 2 Shut down the operating system as directed in your operating system instructions 3 Power down the server refer to C...

Page 99: ...lever toward the rear of the expansion slot 2 2 Remove the expansion slot cover 3 Figure 4 7 Preparing the expansion slot for installation 4 10 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name e ch4 Installing Options Power Off doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 32 AM ...

Page 100: ...sion slot release lever from the rear of the unit to secure the board 2 Be sure that the lever latches into the closed position Figure 4 8 Inserting the PCI PCI X expansion board HP ProLiant DL760 Generation 2 Server User Guide 4 11 HP CONFIDENTIAL Writer Jennifer Hayward File Name e ch4 Installing Options Power Off doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 32 AM ...

Page 101: ...slide the server into the rack 7 Connect all power cords and power up the server refer to Chapter 7 8 If necessary run the ROM Based Setup Utility as described in Chapter 8 NOTE For a list of supported I O expansion boards refer to the HP QuickSpecs for the ProLiant DL760 G2 servers at www hp com products servers platforms NOTE Each PCI X bus is automatically configured to run in the most advanced...

Page 102: ...ed up the server back up your server data 2 Shut down the operating system as directed in your operating system instructions 3 Power down the server refer to Chapter 7 4 Disconnect the power cords from the server 5 Slide the server out of the rack 6 Open the I O lid as shown in Chapter 3 HP ProLiant DL760 Generation 2 Server User Guide 4 13 HP CONFIDENTIAL Writer Jennifer Hayward File Name e ch4 I...

Page 103: ...e lever toward the rear of the expansion slot 2 8 Remove the expansion slot cover 3 Figure 4 10 Preparing the expansion slot for installation 9 Connect the internal Remote Management cable 30 pin to the RILOE II board 4 14 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name e ch4 Installing Options Power Off doc Codename Pioneer Part Number 201264 002...

Page 104: ...atches under the self latching slot keeper and then close the slot release lever at the back of the server The ProLiant DL760 G2 server uses a Remote Management connector 30 pin on the server I O board to allow for virtual power button and virtual media features 13 Remove hot plug fan 2 refer to Chapter 5 HP ProLiant DL760 Generation 2 Server User Guide 4 15 HP CONFIDENTIAL Writer Jennifer Hayward...

Page 105: ...in 15 Reinstall hot plug fan 2 16 Close the I O lid 17 Connect all power cords and power up the server refer to Chapter 7 18 Refer to the Remote Insight Lights Out Edition II User Guide provided on the Documentation CD for information on configuring the RILOE II option 4 16 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name e ch4 Installing Options P...

Page 106: ...se the ProLiant DL760 G2 Power Calculator to determine if your specific system configuration should use external power for the RILOE II This power calculator tool is available on the ActiveAnswers website activeanswers compaq com HP ProLiant DL760 Generation 2 Server User Guide 4 17 HP CONFIDENTIAL Writer Jennifer Hayward File Name e ch4 Installing Options Power Off doc Codename Pioneer Part Numbe...

Page 107: ...em components to cool before touching them CAUTION Back up your data each time you move drive arrays or change the configuration To install the Integrated Array Bypass assembly 1 If you have not powered up the server for the first time skip to step 4 If you have powered up the server back up the server data 2 Shut down the operating system as directed in the operating system instructions 3 Power d...

Page 108: ...ds be sure the V shaped slot keeper tabs on the plastic expansion board guide are open Figure 4 14 Opening the slot keeper tabs HP ProLiant DL760 Generation 2 Server User Guide 4 19 HP CONFIDENTIAL Writer Jennifer Hayward File Name e ch4 Installing Options Power Off doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 32 AM ...

Page 109: ... slot 2 c Unseat the expansion board by pulling up on the plastic tab 3 and lift the board out of the server 4 Figure 4 15 Removing an expansion board 4 20 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name e ch4 Installing Options Power Off doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 32 AM ...

Page 110: ... to release the divider 1 then slide the divider toward the front of the module and remove it 2 Figure 4 16 Removing slot dividers HP ProLiant DL760 Generation 2 Server User Guide 4 21 HP CONFIDENTIAL Writer Jennifer Hayward File Name e ch4 Installing Options Power Off doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 32 AM ...

Page 111: ...ard 2 as shown Figure 4 17 NOTE Retain the Array Enabler board for future use Figure 4 17 Removing the Array Enabler board 4 22 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name e ch4 Installing Options Power Off doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 32 AM ...

Page 112: ...retention bracket clips b Tilt the Integrated Array Bypass assembly down 2 aligning the pin underneath with the hole in the assembly c Press down on the assembly to be sure that the board is fully seated on both connectors 3 The tab engages the slot on the assembly to secure the assembly in place Figure 4 18 Installing the Integrated Array Bypass assembly HP ProLiant DL760 Generation 2 Server User...

Page 113: ...on slot release lever 1 and open the lever toward the rear of the slot 2 13 Remove the expansion slot cover 3 Figure 4 19 Preparing the expansion slot 4 24 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name e ch4 Installing Options Power Off doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 32 AM ...

Page 114: ...om the rear of the unit to secure the board 2 Be sure that the lever latches into the closed position Figure 4 20 Installing the array controller board HP ProLiant DL760 Generation 2 Server User Guide 4 25 HP CONFIDENTIAL Writer Jennifer Hayward File Name e ch4 Installing Options Power Off doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 9 32 AM ...

Page 115: ...pass assembly cable NOTE The actual appearance and routing of the cable in the preceding figures depend on which slot the optional array controller board occupies 17 Close the I O lid and slide the server into the rack 18 Connect all power cords and power up the server Refer to Chapter 7 19 Run the ROM Based Setup Utility as described in Chapter 8 20 Configure the new controller with the Option RO...

Page 116: ...s other than hot plug power supplies and hot plug hard drives should be performed only by individuals who are qualified in servicing computer equipment and are trained to deal with products capable of producing hazardous energy levels WARNING To reduce the risk of personal injury from hazardous energy or damage to the equipment when working on energized servers Remove all watches rings and any oth...

Page 117: ...escribe the features and operation of the Hot Plug RAID Memory cartridges Memory Cartridge Overview The Hot Plug RAID Memory cartridges are located on the front right side of the processor and memory module 1 Each memory cartridge contains up to eight DIMMs Figure 5 1 Memory cartridge area 5 2 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Inst...

Page 118: ...re 5 2 Memory cartridge components Item Component 1 Cartridge lock 2 Cartridge latch 3 Cartridge lever 4 Cartridge power LED 5 Cartridge attention LED HP ProLiant DL760 Generation 2 Server User Guide 5 3 HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet Part Number 201264 001 Last Saved On 6 17 03 9 47 AM ...

Page 119: ...this chapter Memory Cartridge Requirements The following requirements are the minimum Hot Plug RAID Memory configuration requirements Five cartridges must be installed All five cartridges must have the same configuration and type of DIMMs installed for redundancy refer to diagram on cartridge cover IMPORTANT The server will run in non RAID memory configuration mode if all DIMM sockets in cartridge...

Page 120: ...6 then 7 8 IMPORTANT POST requires all minimum memory requirements to be met before operating system load is permitted with the exception of a nonredundant configuration DIMM configuration errors will be reported by two long beeps video IMD or DIMM status LEDs HP ProLiant DL760 Generation 2 Server User Guide 5 5 HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable d...

Page 121: ...3 4 5 6 7 8 2 Cartridge 2 DIMM status LEDs 1 2 3 4 5 6 7 8 3 Cartridge 3 DIMM status LEDs 1 2 3 4 5 6 7 8 4 Cartridge 4 DIMM status LEDs 1 2 3 4 5 6 7 8 5 Cartridge 5 DIMM status LEDs 1 2 3 4 5 6 7 8 6 Cartridge power LED 7 Cartridge attention LED Note These LEDs are backlit through icon lenses The icon only shows when the LED is illuminated 5 6 HP ProLiant DL760 Generation 2 Server User Guide HP ...

Page 122: ...uild and verify in progress Wait until LED stops blinking Off Normal None Solid Cartridge bus failure Refer to the HP ProLiant DL760 Generation 2 Maintenance and Service Guide Blinking with cartridge power LED off Power fault detected Replace cartridge or shorted DIMM Cartridge Attention LED amber Blinking with cartridge power LED solid alarm sounds Cartridge online but unlocked other cartridges m...

Page 123: ...nterclockwise 1 as shown in Figure 5 4 IMPORTANT If the memory cartridge is not required for continued operation with at least four other memory cartridges installed online and error free the memory cartridge power LED will go off If the cartridge is required for continued operation an audible caution alarm will sound and the memory cartridge attention LED will blink until the cartridge is locked ...

Page 124: ...Pull the memory cartridge lever down 4 5 Slide the cartridge out of the processor and memory module 5 Figure 5 4 Removing the memory cartridge WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching them HP ProLiant DL760 Generation 2 Server User Guide 5 9 HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot...

Page 125: ...ure 5 5 Opening the memory cartridge DIMM Overview The ProLiant DL760 G2 server has four memory bank pairs each consisting of 10 DIMMs installed across the 5 memory cartridges The server supports up to 40 GB of Hot Plug RAID Memory using industry standard PC133 SDRAM DIMMs 32GB of addressable memory 5 10 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Bryce Miller File Name...

Page 126: ... 2 Bank pair for interleaving 3 DIMM socket 3 DIMM bank 3 4 DIMM socket 4 DIMM bank 4 Bank pair for interleaving 5 DIMM socket 5 DIMM bank 5 6 DIMM socket 6 DIMM bank 6 Bank pair for interleaving 7 DIMM socket 7 DIMM bank 7 8 DIMM socket 8 DIMM bank 8 Bank pair for interleaving HP ProLiant DL760 Generation 2 Server User Guide 5 11 HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Opti...

Page 127: ...eaving is always available Figure 5 7 SDRAM memory bus configuration Item Description 1 SDRAM memory bus 1 2 Dual memory controller 3 SDRAM memory bus 0 5 12 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet Part Number 201264 001 Last Saved On 6 17 03 9 47 AM ...

Page 128: ...m documentation for details Be sure that the DIMMs are installed in bank pairs and in proper bank pair order 1 2 then 3 4 then 5 6 then 7 8 To install DIMMs in the memory cartridge 1 Slide each DIMM into the appropriate socket on the memory bus 1 2 Secure the DIMM by lifting the locking levers into place 2 Figure 5 8 Installing SDRAM DIMMs into the memory cartridge HP ProLiant DL760 Generation 2 S...

Page 129: ...760 G2 server Hot replace functionality is available natively in the server while hot add and hot upgrade functionality require installation of the hot plug memory driver Operating system vendors may also provide enhanced functionality in their operating systems to enable the detection of added or upgraded memory without a reboot For current information on Hot Plug RAID Memory support for your ope...

Page 130: ...e of the five memory cartridges requires attention only that memory cartridge can be removed If two or more memory cartridges require attention and are online cartridge power LED is illuminated no cartridge can be removed while the system is online An audible alarm will sound if any cartridge is unlocked IMPORTANT You cannot perform a hot replace of memory if only four memory cartridges are instal...

Page 131: ...e modules are keyed to ensure that they are installed correctly in the memory socket 4 Be sure that all of the DIMM socket levers are rotated inward before closing the cartridge cover and then close the memory cartridge cover 5 Insert the memory cartridge in the server and secure it in place by closing the cartridge ejector lever 6 Lock the memory cartridge in place by rotating the cartridge lock ...

Page 132: ...s attention only that memory cartridge can be removed If two or more memory cartridges require attention and are online cartridge power LED is illuminated no cartridge can be removed while the system is online An audible alarm will sound if any cartridge is unlocked IMPORTANT The ProLiant DL760 G2 server does not support hot removal of DIMMs IMPORTANT You cannot perform a hot add of memory if only...

Page 133: ...e and size They should have the same part number for example 123456 12x where x is not required to match More than one bank pair can be installed during a single hot add operation CAUTION When handling a memory module be careful not to touch any of the contacts Doing so may damage the module NOTE Be sure memory modules are installed in proper orientation The modules are keyed to ensure that they a...

Page 134: ...rations match cartridge 1 3 After cartridge 5 is online the newly added memory can be made available to the operating system By default the additional memory is made available to the system immediately after memory cartridge 5 comes online IMPORTANT Do not unlock any of the memory cartridges while one or all of the memory cartridges are rebuilding 4 The DIMM status LEDs should go off 5 All five me...

Page 135: ...ror free any memory cartridge can be removed If one of the five memory cartridges requires attention only that memory cartridge can be removed If two or more memory cartridges require attention and are online cartridge power LED is illuminated no cartridge can be removed while the system is online An audible alarm will sound if any cartridge is unlocked IMPORTANT You cannot perform a hot upgrade o...

Page 136: ...ets from which the DIMMs have been removed in accordance with the following guidelines Similar DIMMs must be installed in bank pairs and in bank pair order 1 2 then 3 4 then 5 6 then 7 8 DIMMs must be of the same speed type and size They should have the same part number for example 123456 12x where x is not required to match More than one bank pair can be installed during a single hot upgrade oper...

Page 137: ...l not come online unless their memory configurations match cartridge 1 3 After cartridge 5 is online the newly added memory can be made available to the operating system By default the additional memory is made available to the system immediately after memory cartridge 5 comes online IMPORTANT Do not unlock any of the memory cartridges while one or all of the memory cartridges are rebuilding 4 All...

Page 138: ...ation mode To place the server in non RAID memory configuration mode 1 Remove the recommended memory cartridge Refer to Removing the Memory Cartridge in this chapter NOTE If the server is run in non RAID memory configuration mode it is recommended that the memory be removed from the fifth cartridge 2 Open the memory cartridge and remove all DIMMs Refer to Opening the Memory Cartridge in this chapt...

Page 139: ...ray Controller and the Twisted Pair Cable Array Bypass kit included with the system NOTE ProLiant DL760 servers that have been upgraded to ProLiant DL760 Generation 2 servers will run internal hard drives up to Ultra 3 speeds regardless of the capability of the drive The server ships with the media module occupied by a diskette drive and a slimline CD ROM drive 5 24 HP ProLiant DL760 Generation 2 ...

Page 140: ...our 1 inch hot plug hard drives Item Description 1 Hot plug hard drive SCSI ID 0 2 Hot plug hard drive SCSI ID 1 3 Hot plug hard drive SCSI ID 2 4 Hot plug hard drive SCSI ID 3 HP ProLiant DL760 Generation 2 Server User Guide 5 25 HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet Part Number 201264 001 Last Saved On 6 17 03 9 47 AM ...

Page 141: ... controller Their behavior may vary depending on the status of other drives in the array Figure 5 10 Hot Plug SCSI hard drive LEDs For additional information about troubleshooting hard drive problems refer to the HP Servers Troubleshooting Guide CAUTION Before removing any hot plug hard drive read the important guidelines in the following two sections 5 26 HP ProLiant DL760 Generation 2 Server Use...

Page 142: ...Figure 5 11 SCSI hard drive LEDs HP ProLiant DL760 Generation 2 Server User Guide 5 27 HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet Part Number 201264 001 Last Saved On 6 17 03 9 47 AM ...

Page 143: ... drive is used it should be installed in the lowest numbered bay If several drives are installed the system boot drive should be installed in the lowest numbered bay To maintain proper system cooling blanking panels should be installed in unused drive bays CAUTION If a hard drive is removed a blanking panel must be added for static immunity and airflow integrity The server has one embedded Smart A...

Page 144: ...ing panel in an unused drive bay by pushing the side of the retaining clip inward 1 and then pull the blanking panel outward 2 Figure 5 12 Removing a hard drive blanking panel 2 Push the release button on the left of the new drive and rotate the hot plug drive ejector lever outward to unlock the drive HP ProLiant DL760 Generation 2 Server User Guide 5 29 HP CONFIDENTIAL Writer Bryce Miller File Na...

Page 145: ...aware however that replacing a hot pluggable disk drive will affect system performance and fault tolerance NOTE Depending on your configuration both a drive failure and the subsequent rebuild process will cause storage subsystem performance degradation For example the replacement of a single drive on an array with 50 logical drives will have less impact than if the array has only 3 logical drives ...

Page 146: ...g server downtime When replacing hot plug hard drives in a fault tolerant configuration you must follow these guidelines Never remove more than one drive at a time When a drive is replaced the controller uses data from the other drives in the array to reconstruct data on the replacement drive If more than one drive is removed a complete data set is not available to reconstruct data on the replacem...

Page 147: ...f complete data loss is required NOTE When a drive configured for fault tolerance is replaced the replacement drive automatically begins restoring when it is installed When a drive is in the process of being restored the Online LED blinks green The LED continues to flash until the drive is completely restored Removing a Hot Plug SCSI Hard Disk Drive To remove a hot plug SCSI hard disk drive 1 To r...

Page 148: ...ts Figure 5 14 Installing a StorageWorks hot plug tape drive 4 Be sure that the tape drive LED on the front of the tape drive is illuminated green indicating that the system is functioning properly For detailed information on LEDs refer to Appendix D LED Indicators and Switches 5 If any of the LEDs indicate an error refer to Appendix E Troubleshooting Information or refer to the HP Servers Trouble...

Page 149: ...ical outlet or the server CAUTION To prevent data corruption do not connect the server to a low line power source 110 VAC Low line power is not supported IMPORTANT Most system configurations require 200 240 VAC Use 200 240 VAC line cords to power the server NOTE A few server configurations may exceed the power rating of a single power supply resulting in a loss of power redundancy for the server U...

Page 150: ...cord from the power supply to be replaced then release the power cord clamp Figure 5 15 Removing the power cord HP ProLiant DL760 Generation 2 Server User Guide 5 35 HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet Part Number 201264 001 Last Saved On 6 17 03 9 47 AM ...

Page 151: ...d to cool the internal components of the server Figure 5 16 Removing a power supply 4 Remove the protective covers from the connector on the new power supply For more information refer to the installation documentation that came with the power supply Keep the protective covers for future handling 5 Lower the handle on the new hot plug power supply 5 36 HP ProLiant DL760 Generation 2 Server User Gu...

Page 152: ...trap door open 7 Raise the handle to lock the power supply into place 2 The power supply fan starts immediately if the system is running Figure 5 17 Securing the hot plug power supply HP ProLiant DL760 Generation 2 Server User Guide 5 37 HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet Part Number 201264 001 Last Saved On 6 17 03 9 47 AM ...

Page 153: ...gure 5 18 Securing the AC cord to the power supply 9 Be sure that the AC status LED is green If the installation is performed with the system power on the power supply LEDs will activate immediately 5 38 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet Part Number 201264 001 Last Saved On 6 17 0...

Page 154: ... after a prolonged fault Green blinking Power supply will restart within 20 seconds Amber Fault detected in this power supply Amber blinking Power supply failed self test 1 Status Off No AC power is connected to this power supply Off System is in standby mode or interlocks are disabled Green AC power is connected to this power supply 2 AC Power HP ProLiant DL760 Generation 2 Server User Guide 5 39...

Page 155: ... aware The following three components are required in the server for complete PCI Hot Plug capability PCI Hot Plug system hardware available in this server Operating system with PCI Hot Plug support support levels vary PCI Hot Plug device drivers available from operating system vendors the SmartStart CD HP website and some individual hardware vendors WARNING To reduce the risk of personal injury f...

Page 156: ...sion slots are distributed among one PCI bus and five separate PCI X buses WARNING To reduce the risk of personal injury from hot surfaces allow the internal system components to cool before touching them Figure 5 20 Top view of I O slots HP ProLiant DL760 Generation 2 Server User Guide 5 41 HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet Par...

Page 157: ...ing Slot 9 Bus 0 Supports PCI expansion boards at 33 MHz it is keyed for 5v signaling Slots 10 and 11 Bus 3 Supports PCI X expansion boards at 100 MHz and 66 MHz or PCI expansion boards at 66 MHz and 33 MHz it is keyed for 3 3v signaling Note The operating system detects PCI devices in the following slot order 9 10 11 7 8 5 6 3 4 1 2 NOTE It is recommended that you install the optional RILOE II bo...

Page 158: ... viewed from the rear of the server as shown in Figure 5 21 or by opening the I O lid as shown in Figure 5 22 Figure 5 21 PCI Hot Plug LEDs from rear of the server Figure 5 22 PCI Hot Plug LEDs in the I O module HP ProLiant DL760 Generation 2 Server User Guide 5 43 HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet Part Number 201264 001 Last Sa...

Page 159: ...o Power to the slot is being turned off or on This process may take several minutes Do not open the slot release lever until the green LED is completely off 2 Off Yes You can replace or remove the board in this slot only 3 PCI Hot Plug Button Each PCI Hot Plug button is used to activate or deactivate its associated PCI Hot Plug slot Activating or deactivating a PCI Hot Plug slot can also be accomp...

Page 160: ...You can use the software to indicate that you want to replace an expansion board in the hot plug slot or configure a board that you have already added to the system The PCI Hot Plug software also allows you to enable or disable specific system slots Supported operating systems include Microsoft Windows 2000 Microsoft Windows Server 2003 Caldera Open Unix 8 SCO UnixWare 7 x Linux HP ProLiant DL760 ...

Page 161: ...in a surprise style removal and may result in system failure Software Components PCI Hot Plug support for Windows 2000 is provided through the PCI Hot Plug Filter driver This component is included in the ProLiant Support Pack for Windows 2000 Installing PCI Hot Plug Support The ProLiant Support Pack for Microsoft Windows 2000 version 5 00A or later contains all of the software components required ...

Page 162: ...so will result in a surprise style removal and may result in system failure Software Components PCI Hot Plug support for Windows Server 2003 is provided through the PCI Hot Plug Filter driver This component is included in the ProLiant Support Pack for Windows Server 2003 Installing PCI Hot Plug Support The ProLiant Support Pack for Microsoft Windows Server 2003 contains all of the software compone...

Page 163: ...Ware 7 1 3 or later and install the PCI X drivers located on the SCO UnixWare 7 1 3 CD 2 Software Components The primary software components for hot plug support include Hot plug user interface Admin Manager Hot plug controller interface Hot plug system and device drivers Device Driver Interface DDI 8 specification The Admin Manager is the graphical or character based user interface for PCI Hot Pl...

Page 164: ... or the HP white paper PCI Hot Plug Technology with SCO Software Architecture found on the HP website www hp com Linux HP servers running Linux can take advantage of the PCI Hot Plug functionality HP supported drivers and utilities for Linux can be found on the website www compaq com products servers linux linux drivers html HP has an array of Opensource projects for Linux For more information on ...

Page 165: ...I Hot Plug slots 1 through 11 1 Open the I O lid 2 If the PCI Hot Plug green LED is on power down the slot by pressing the PCI Hot Plug button corresponding to the slot or by using a PCI Hot Plug software application Wait until the flashing green LED is off For more information about PCI Hot Plug LEDs refer to PCI Hot Plug LED Indicators earlier in this chapter CAUTION To avoid system power down a...

Page 166: ...he rear 2 of the expansion slot 5 Remove the expansion slot cover 3 Figure 5 23 Preparing the expansion slot for installation HP ProLiant DL760 Generation 2 Server User Guide 5 51 HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet Part Number 201264 001 Last Saved On 6 17 03 9 47 AM ...

Page 167: ...ion slot release lever from the rear of the unit to secure the board 2 Be sure that the lever latches into the closed position Figure 5 24 Inserting the PCI PCI X expansion board 5 52 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet Part Number 201264 001 Last Saved On 6 17 03 9 47 AM ...

Page 168: ...end of the expansion board Using the slot keepers is especially important when expansion boards are added or when the server is moved Figure 5 25 Full length self latching slot keeper feature 8 Properly connect the expansion board I O cable HP ProLiant DL760 Generation 2 Server User Guide 5 53 HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet P...

Page 169: ... green LEDs for slot status The green LED will flash during the power up transition and will remain lit when the power up process is complete For details about PCI Hot Plug LEDs refer to PCI Hot Plug LED Indicators earlier in this chapter 11 Close the I O lid 5 54 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable d...

Page 170: ...ing green LED is off For more information about PCI Hot Plug LEDs refer to PCI Hot Plug LED Indicators earlier in this chapter CAUTION To avoid system power down and subsequent data loss do not open the slot release lever unless the green PCI Hot Plug LED of the slot is off 3 Disconnect the cables to the PCI PCI X board when the green LED of the slot is off HP ProLiant DL760 Generation 2 Server Us...

Page 171: ...board install the new I O expansion board 8 Close the slot release lever Ensure that the lever latches into the closed position 9 Reconnect any I O cables to the new board 10 Return power to the slot through the PCI Hot Plug button or software application The green LED will flash during the power up transition and will turn on when the power up is complete For more information about PCI Hot Plug L...

Page 172: ...attention or is not installed Figure 5 28 Hot plug fan LEDs CAUTION Never remove both hot plug fans while the server is powered up Overheating and damage to hardware could result If the appropriate HP software drivers are installed the operating system software will initiate a power shutdown NOTE The hot plug fan LEDs are not part of the fan housing HP ProLiant DL760 Generation 2 Server User Guide...

Page 173: ... as shown in Figure 5 29 Figure 5 29 Fan attention LEDs Item Description 1 Hot plug fan 1 attention LED 2 Hot plug fan 2 attention LED 5 58 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet Part Number 201264 001 Last Saved On 6 17 03 9 47 AM ...

Page 174: ...h your fingers 1 and lift the failed hot plug fan out of the I O module 2 Figure 5 30 Removing a hot plug fan HP ProLiant DL760 Generation 2 Server User Guide 5 59 HP CONFIDENTIAL Writer Bryce Miller File Name f ch5 Installing Options Hot Pluggable doc Codename Comet Part Number 201264 001 Last Saved On 6 17 03 9 47 AM ...

Page 175: ...luggable doc Codename Comet Part Number 201264 001 Last Saved On 6 17 03 9 47 AM 3 Lower the new hot plug fan into the I O module until it rests on the I O board connector while holding the locking latch Push the fan into the connector The fan locking latch will lock into place Figure 5 31 Installing a new hot plug fan 4 Be sure that the LED is green and close the I O lid ...

Page 176: ...ion about how to cable a ProLiant DL760 G2 server HP ProLiant DL760 Generation 2 Server User Guide 6 1 HP CONFIDENTIAL Writer Jennifer Hayward File Name g ch6 Cabling the Server doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 05 AM ...

Page 177: ...VHDCI SCSI connector 2 Video port 3 Keyboard connector 4 Mouse connector 5 Serial connector NOTE The external VHDCI SCSI connector only supports external SCSI tape drives 6 2 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name g ch6 Cabling the Server doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 05 AM ...

Page 178: ...ily accessible at all times WARNING To reduce the risk of electrical shock or fire do not plug telecommunications telephone connectors into the network interface card NIC receptacles CAUTION To prevent data corruption do not connect the server to a low line power source 110 VAC Low line power is not supported To cable your server 1 Connect the power cords and peripheral devices such as the keyboar...

Page 179: ...ower cord with the clip provided 3 Bundle all of the cables including the power cables and secure them to the cable management arm using the attached Velcro loops Figure 6 3 Routing and securing the cables 6 4 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name g ch6 Cabling the Server doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 ...

Page 180: ...he cable support and join the other cables in the opposite cable channel 5 Extend the bundled cables down the cable channel of the rack NOTE When the cable bundle on the back of the server exceeds 2 inches in diameter use the HP high capacity cable management arm This option is designed for complex rack installations that include a large number of cables If your system requires a high capacity cab...

Page 181: ... up the system you must to follow these steps in the order they are presented here After these steps have been performed you may need to revisit this chapter in the future to reinstall a particular component or to make changes to configuration settings HP ProLiant DL760 Generation 2 Server User Guide 7 1 HP CONFIDENTIAL Writer Jennifer Hayward File Name h ch7 Server Power doc Codename Pioneer Part...

Page 182: ...sily accessible at all times WARNING The power supplies in the ProLiant DL760 G2 server produce hazardous energy levels The installation of options and the routine maintenance and service of this product should be performed by individuals who are knowledgeable about the procedures precautions and hazards associated with equipment containing hazardous energy circuits CAUTION Electrostatic discharge...

Page 183: ...to replace a power supply Figure 7 1 Numbering of power supplies Item Description 1 I O module 2 Power Supply 1 3 Power Supply 2 HP ProLiant DL760 Generation 2 Server User Guide 7 3 HP CONFIDENTIAL Writer Jennifer Hayward File Name h ch7 Server Power doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 08 AM ...

Page 184: ...tart after a prolonged fault Green blinking Power supply will restart within 20 seconds Amber Fault detected in this power supply Amber blinking Power supply failed self test 1 Status Off No AC power is connected to this supply Off System is in standby mode or interlocks are disabled Green AC power is connected to this power supply 2 AC Power 7 4 HP ProLiant DL760 Generation 2 Server User Guide HP...

Page 185: ...een critical server components Interconnect LEDs on the top of the server provide visual assistance with isolating components to check if the server will not power up because a component or module is not fully installed The server is equipped with an interconnect check light located on the front left of the server to indicate that you need to check the interconnect LEDs on the top of the server Fi...

Page 186: ...server refer to the interconnect LEDs on the top of the server Figure 7 4 System interconnect status LEDs Item Description 1 I O module interconnect 2 Processor and memory module interconnect 3 Processor board 1 interconnect 4 Processor board 2 interconnect 5 Memory riser board interconnect 6 Media module interconnect 7 SCSI backplane 1 interconnect 8 SCSI backplane 2 interconnect 9 Interconnect c...

Page 187: ...or the first time Server Power Be sure that power is supplied to each power supply on the back of the server The IMD will be illuminated if the machine has power 1 Turn on the machine by pressing the Power On Standby switch 2 located below the system power LED 1 Figure 7 5 System power LED and switch HP ProLiant DL760 Generation 2 Server User Guide 7 7 HP CONFIDENTIAL Writer Jennifer Hayward File ...

Page 188: ...em This action indicates that the Power On Standby switch has been pressed and that the system will power up momentarily 3 Check the power supplies on the back of the server The following settings indicate that the power switch is on and the power supply is in a power on delay mode Top LED begins blinking green Bottom LED is on solid green If the power supply top LED does not begin blinking the se...

Page 189: ... LCD firmware c System initialization d PCI auto configuration e Video f Processors 2 Check the IMD video initialization message If a monitor is connected refer to the HP initialization screen 3 Check the IMD memory test message The monitor displays the memory initialization memory detected and redundant memory 4 Check the IMD processors message The monitor displays the number speed and cache size...

Page 190: ...ys the F1 prompt to open the Memory Configuration Manager Figure 7 6 System F1 prompt 7 10 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name h ch7 Server Power doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 08 AM ...

Page 191: ...e 7 7 is used to examine and upgrade your server memory configuration Figure 7 7 Memory Configuration Manager HP ProLiant DL760 Generation 2 Server User Guide 7 11 HP CONFIDENTIAL Writer Jennifer Hayward File Name h ch7 Server Power doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 08 AM ...

Page 192: ...pen the Option ROM Configuration for Arrays ORCA 9 The system briefly displays the F9 and F10 prompts Figure 7 8 System prompts Press the F9 key to start the ROM Based Setup Utility RBSU or the F10 key to start the System Maintenance Menu SMM 7 12 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name h ch7 Server Power doc Codename Pioneer Part Number 2...

Page 193: ...n the ProLiant DL760 G2 server does not shut off completely with the front panel Power On Standby switch The two switch modes are on and standby rather than on and off The Standby position removes power from most of the electronics and the drives but portions of the power supply the IMD the system interlock circuitry and some internal circuitry remain active To completely remove all power from the...

Page 194: ...ironment setting up the hard drive SCSI array installing the operating system and installing HP drivers and utilities HP ProLiant DL760 Generation 2 Server User Guide 8 1 HP CONFIDENTIAL Writer Jennifer Hayward File Name i ch8 Configuring the Server doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 10 AM ...

Page 195: ...st time that the server is booted the system ROM auto configures the system without any user intervention The following screen is displayed You can intervene in the auto configuration process by pressing the F9 key By default the server completes POST and configures the array with Option ROM Configuration for Arrays ORCA The server will be set up for Microsoft Windows 2000 and ready for either the...

Page 196: ...splayed Figure 8 2 Boot option screen This screen is only visible for two seconds and allows you to press the F9 key to run RBSU or the F10 key to run the System Maintenance Menu before booting an installation CD At this time a vendor operating system installation CD can be inserted for normal operating system installation or the Smart Start CD can be inserted for an assisted operating system inst...

Page 197: ...ided through the following manual setup process 1 Set the language of the server Figure 8 3 Setting the language in RBSU 8 4 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name i ch8 Configuring the Server doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 10 AM ...

Page 198: ...eboot the server NOTE You must select a new Primary Boot Controller using the Boot Controller menu before exiting from RBSU if your boot drives are not attached to the embedded array controller HP ProLiant DL760 Generation 2 Server User Guide 8 5 HP CONFIDENTIAL Writer Jennifer Hayward File Name i ch8 Configuring the Server doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 10 AM...

Page 199: ...vers SMM can be run by pressing the F10 key at the end of system boot just before the operating system is loaded from the hard disk as shown in Figure 8 5 and Figure 8 6 Figure 8 5 System prompts after a POST error 8 6 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name i ch8 Configuring the Server doc Codename Pioneer Part Number 201264 002 Last Save...

Page 200: ...stem prompts after normal POST HP ProLiant DL760 Generation 2 Server User Guide 8 7 HP CONFIDENTIAL Writer Jennifer Hayward File Name i ch8 Configuring the Server doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 10 AM ...

Page 201: ...Runs the RBSU Inspect Utility Runs the ROM Based Inspection Utility Use this utility to view system information and save it to a file on a diskette Diagnostic Utility Runs the ROM Based Diagnostic Utility This utility includes the Memory Diagnostic CPU Diagnostic and Boot Disk Diagnostic 8 8 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name i ch8 Co...

Page 202: ... CD Figure 8 8 ROM Based Setup Utility This version of RBSU is similar to previous versions included with other ProLiant servers although it has been updated to run in 80 x 50 mode in order to provide more information on the right side of the screen The system reboots when you exit RBSU HP ProLiant DL760 Generation 2 Server User Guide 8 9 HP CONFIDENTIAL Writer Jennifer Hayward File Name i ch8 Con...

Page 203: ...re 8 9 Figure 8 9 ROM Based Inspect Utility This utility allows you to view system configuration information and save this information as a snapshot to a file on a diskette 8 10 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name i ch8 Configuring the Server doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 10 AM ...

Page 204: ...cking the validity of the three major subsystems of the server needed to boot an operating system The three tests are Memory Diagnostic Tests of all the memory in the system CPU Diagnostic Tests all of the processors in the system Boot Disk Diagnostic Tests the boot drive for readiness to boot HP ProLiant DL760 Generation 2 Server User Guide 8 11 HP CONFIDENTIAL Writer Jennifer Hayward File Name i...

Page 205: ...r up of the server This test uses the maximum number of processors installed in the system to test all memory installed DIMMs installed are displayed according to the cartridge and socket in which they are located Arrows pointing to a failed DIMM indicate memory errors Figure 8 11 Memory diagnostic 8 12 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File N...

Page 206: ...cessors If there are no processor errors then OK status is displayed next to the processor information If there is an error then an X status is displayed next to the processor information Figure 8 12 shows a successful processor diagnostic test Figure 8 12 CPU diagnostic HP ProLiant DL760 Generation 2 Server User Guide 8 13 HP CONFIDENTIAL Writer Jennifer Hayward File Name i ch8 Configuring the Se...

Page 207: ...em boot sector All three of these tests should pass in the case where a bootable operating system is installed on the server If any of the tests fail there will be a problem booting the server Figure 8 13 Boot disk diagnostic 8 14 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name i ch8 Configuring the Server doc Codename Pioneer Part Number 201264 0...

Page 208: ...ver has an embedded Smart Array 5i Controller This controller is a dual channel Ultra3 SCSI array controller embedded on the I O board Both channels support Low Voltage Differential LVD SCSI devices The controller provides the following features 32 MB of total memory 12 MB of read ahead cache Support for up to four internal Ultra3 SCSI hot plug drives in RAID 0 1 1 0 and 5 configurations External ...

Page 209: ...so possible to bypass the Smart Array 5i Controller and install a simple SCSI controller not an array controller into a PCI PCI X slot For detailed instructions on how to bypass the Smart Array 5i Controller refer to the Installing the Integrated Array Bypass section in Chapter 4 CAUTION Back up your data before you move drive arrays or change configuration 8 16 HP ProLiant DL760 Generation 2 Serv...

Page 210: ...am that is embedded in the option ROM of the controller ORCA is also embedded into the ROM of other array controllers ORCA provides the following benefits Because it is loaded from ROM it does not require diskettes or CDs to run It can be started on initial power up It can configure any number of drives It can be executed during any boot sequence It allows easy configuration of the following RAID ...

Page 211: ...ted to do so The F7 option will only be presented for the unconfigured boot controller The ORCA main menu is displayed if the F8 key is pressed Figure 8 15 ORCA main menu 8 18 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name i ch8 Configuring the Server doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 10 AM ...

Page 212: ... Delete Logical Drive The Delete Logical Drive screen displays c Follow the instructions on the screen to delete the logical drive or drives After the drives have been deleted you are returned to the main menu 2 Select Create Logical Drive and then press the Enter key 3 Follow the screen prompts to define the RAID configuration For more information about configuring your specific array controller ...

Page 213: ...ty Supports RAID 0 1 0 5 and RAID ADG fault tolerant configurations Supports RAID level and stripe size migration Optimizes array configurations using configuration wizards Sets drive rebuild priorities Allows online spare hot spare configuration Allows separate fault tolerance configurations on a logical drive basis ACU allows you to configure a disk array quickly and simply without an in depth u...

Page 214: ...the top 4 Select the Array Configuration Utility program When you start the ACU the software checks the configuration of each controller and its drive arrays The ACU defaults to the standard configuration path If you would like to run the configuration wizards select them from the right hand side of the screen Online Help The configuration wizards contain context sensitive help on the right hand s...

Page 215: ...at has already been configured If an existing array is nearly full of data you can expand the capacity without disturbing the existing data The Smart Array 5i capacity expansion feature allows new physical drives to be added to the array Logical drive extension allows you to increase the size of existing logical drives without disturbing the data on those logical drives If an existing logical driv...

Page 216: ...o a new stripe size Both migrations can be executed online on Windows 2000 or Windows Server 2003 without causing data loss These migrations can also be performed offline on other operating systems by booting the SmartStart CD and running the ACU Errors and Warnings When you start the ACU the software checks each controller for configuration errors If a problem is found the ACU displays an error o...

Page 217: ...om mode Reads an array configuration specified in a script file and applies the configuration on a target system allowing the user to specify all the details of a configuration Custom mode is typically required when applying a captured configuration Auto mode Reads the array configuration specified in a script file and applies the configuration on a target system relying on basic input parameters ...

Page 218: ... SmartStart CD refer to the Array Controller Driver Installation kit for your boot device drivers SmartStart is the intelligent way to configure the server and to load the system software thereby achieving a well integrated server that ensures maximum dependability and supportability To install the SmartStart CD 1 With the server turned on locate the CD ROM drive 2 Push the button to release the t...

Page 219: ...nagement CD provided in the ProLiant Essentials Foundation Pack that was shipped with your server Installing HP Drivers and Utilities After successfully installing and configuring the operating system you need to install software drivers and utilities that are specific to HP and the installed operating system HP has made every effort to get the primary drivers included in the supported operating s...

Page 220: ...ed Management Display IMD Integrated Management Log IML Insight Manager 7 Survey Utility Array Configuration Utility ACU HP ProLiant DL760 Generation 2 Server User Guide 9 1 HP CONFIDENTIAL Writer Jennifer Hayward File Name j ch9 Software Management doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 14 AM ...

Page 221: ... be configured to display a variety of menus that you can customize to meet your specific needs This section describes several different methods to configure and customize the IMD Setup with the ROM Based Setup Utility Use the ROM Based Setup Utility RBSU to configure the IMD NOTE Some operating systems allow for online IMD configuration Refer to the SmartStart CD for more information 9 2 HP ProLi...

Page 222: ...he text for that field After entering the text press the Enter key to accept the modifications Each field is discussed in detail in the Customizing Management Display Fields section in this chapter 5 Repeat steps 3 and 4 for each menu item to be modified 6 Press the Esc key to close the Server Asset IMD Text menu and return to the RBSU main menu 7 Press the Esc key to exit RBSU HP ProLiant DL760 G...

Page 223: ... 1 Boot the computer and log on to the system as administrator or a user with administrator privileges 2 Select Start Programs System Tools Integrated Management Display Utility 3 Select the Field box and click the down arrow to open a pull down menu of the various fields of the IMD to edit 4 Select Idle Screen Three lines of information can be displayed on the IMD 5 To change the values in lines ...

Page 224: ...screen text You can change the idle screen text by entering up to 3 lines with no more than 16 characters on each line For example you can enter the server name to make it easier to identify each server in a multisever environment Alternatively you can enter the company name and slogan such as SMITH ASSOC OVER 1 BILLION IN SALES 2002 HP ProLiant DL760 Generation 2 Server User Guide 9 5 HP CONFIDEN...

Page 225: ... Customer Service and Western Region departments type CUST SERVICE WESTERN REGION NOTE The server name cannot be changed in the Integrated Management Display Utility Server Asset Tag Enter the server asset tag Enter up to 2 lines of 16 characters each Primary Operating System Enter the primary operating system of the server for example Windows 2000 You can enter up to 3 lines of 14 characters each...

Page 226: ...er Number The Administrator Pager Number field contains the pager number of the system administrator Enter up to 2 lines of no more than 14 characters each Administrator Other This is a user defined field You can enter any additional administrator information such as the name of an additional administrator who serves as a backup to the primary administrator Enter up to 2 lines of no more than 14 c...

Page 227: ... more than 14 characters each For example enter server history information such as SERVICE CONTRACT 1C2002 Standard Integrated Management Display Fields In addition to the user defined fields that are customized during configuration the IMD automatically provides the following standard fields System Information Events The Events menu choice enables you to scroll through a list of all error events ...

Page 228: ...he F1 Prompt menu choice enables you to continue booting without a keyboard or monitor This feature is useful for service and diagnostic purposes allowing you to continue the boot process without attaching a monitor and keyboard and their respective cables Contrast You can adjust the level of contrast on the display by using the up and down arrows Press the up arrow to increase the contrast and th...

Page 229: ...is in progress When the test is finished the IMD shows a check mark by the completed menu item A check mark indicates that the test is complete but does not necessarily mean that the test was error free If an error occurs during POST the server logs the error to the IMD under Unviewed Events and requires you to view the error before proceeding to any other menu choices If there are no errors you w...

Page 230: ... Press and hold the up or down arrow keys to scroll Selector arrow shows the current menu item Press Enter on the IMD to select the menu item to the right of this arrow Up Arrow If present in the upper right corner this arrow indicates that previous information exists Press the up arrow on the IMD to view the information Press and hold the up or down arrow keys to scroll Down Arrow HP ProLiant DL7...

Page 231: ...ht button 4 acts as an Enter key and allows you to travel down through the menus The left button 1 acts as an Escape key and allows you to travel back up the menu Figure 9 3 Integrated Management Display buttons 9 12 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name j ch9 Software Management doc Codename Pioneer Part Number 201264 002 Last Saved On ...

Page 232: ...you to move on to other menu choices The display will not allow you to escape from the Unviewed Events section until you have examined all of the information stored in this section After you have reviewed the events you can proceed with normal display operation HP ProLiant DL760 Generation 2 Server User Guide 9 13 HP CONFIDENTIAL Writer Jennifer Hayward File Name j ch9 Software Management doc Code...

Page 233: ...ministrator Information Administrator Name Administrator Phone Administrator Pager Administrator Other Service Information Service Contact Name Service Contact Phone Number Service Contact Pager Number Service Contact Other Custom Menu Item if entered Custom Menu Screen if entered 9 14 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name j ch9 Software...

Page 234: ...egorized by one of four event severity levels Status Informational Indicates that the message is informational only Repaired Indicates that corrective action has been taken Caution Indicates a nonfatal error condition Critical Indicates a component failure The IML requires the use of HP operating system dependent drivers for full support Refer to the SmartStart CD for instructions about installing...

Page 235: ...POST sequence the IMD forces you to view the entire event list before resuming normal operation Refer to the System Behavior with Error Events section earlier in this chapter To view the IML during normal operation 1 From the IMD main menu select Events 2 Use the up and down arrow keys to scroll through the list 3 When you have finished viewing the IML press the Esc key to return to the main menu ...

Page 236: ...directory The survey txt file contains information about hardware services running and system resources It also contains the IML To view the IML using the Survey Utility in Windows 1 Open a command prompt 2 Navigate to the C COMPAQ SURVEY directory 3 Execute the SURVEY EXE file NOTE To view a list of command line options for SURVEY EXE enter survey at the command prompt 4 When the program is finis...

Page 237: ... from Insight Manager 7 1 Select the appropriate server and then select View Device Data Figure 9 5 Insight Manager 7 Summary 2 The selected server is displayed with buttons around its perimeter 3 Select Recovery then Integrated Management Log 9 18 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name j ch9 Software Management doc Codename Pioneer Part ...

Page 238: ...een as described in the preceding steps To print the IML 1 From Insight Manager 7 select the appropriate server The selected server is displayed with buttons around its perimeter 2 Select Configuration Recovery and click Print HP ProLiant DL760 Generation 2 Server User Guide 9 19 HP CONFIDENTIAL Writer Jennifer Hayward File Name j ch9 Software Management doc Codename Pioneer Part Number 201264 002...

Page 239: ...at may impact these components you can take immediate action You can view and print the event list from within Insight Manager You can also mark a critical or caution event as repaired after the affected component has been replaced For example a fan that has failed has been replaced By marking the entry as repaired you can lower the severity of the event 9 20 HP ProLiant DL760 Generation 2 Server ...

Page 240: ... interface This enables remote control of the utility and facilitates easy transfer of Survey information from remote machines to a service provider Information the utility gathers is accessible two ways As a plain text file survey txt As a dynamic web page locally or remotely through a browser https system name 2381 You can use the Survey Utility to perform the following functions View the hardwa...

Page 241: ...e run from the local host machine or remotely from a client computer on machines running an operating system that ACU supports For more information on ACU to download the utility or to access the Array Configuration Utility User Guide refer to h18000 www1 hp com products servers proliantstorage software management acumatrix index html The ACU can be run either as a local only application or as a s...

Page 242: ...u wish to configure If you are using local access you must enter the loop back address http 127 0 0 1 2301 If you are using remote access enter http computer 2301 where computer is either the IP address or the name under DNS of the system you want to manage After you enter the address the Device Home Page is displayed NOTE The 2301 in the URL is the port or socket number that ACU uses to communica...

Page 243: ...urn to the Device Home Page IMPORTANT You must configure the Web browser enabling JavaScript for ACU to work properly The Device Home Page contains the following links Array Configuration Utility Accesses ACU Refresh Reloads the Device Home Page Options Sets attributes for the device Devices Displays the device list HP on the Internet Allows you to view HP Web based support links In addition to th...

Page 244: ...approval markings and information The Regulatory Compliance label is located on the top cover of the server When requesting certification information for this product always refer to this series number This series number should not be confused with the marketing name or model number for your ProLiant DL760 G2 server HP ProLiant DL760 Generation 2 Server User Guide A 1 HP CONFIDENTIAL Writer Jennif...

Page 245: ...l expense Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Mouse Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful ...

Page 246: ...f this product has telecommunication functionality the R TTE Directive 1999 5 EC Compliance with these directives implies conformity to the following European Norms in parentheses are the equivalent international standards and regulations EN 55022 CISPR 22 Electromagnetic Interference EN55024 IEC61000 4 2 3 4 5 6 8 11 Electromagnetic Immunity EN61000 3 2 IEC61000 3 2 Power Line Harmonics EN61000 3...

Page 247: ...ese Notice BSMI Notice A 4 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name k appa Regulatory Compliance Notices doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 17 AM ...

Page 248: ...rols make adjustments or perform procedures to the laser device other than those specified herein Allow only HP authorized service technicians to repair the laser device Compliance with CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products man...

Page 249: ...he product In addition the diameter of the conductors must be a minimum of 1 50 mm 2 or 16AWG and the length of the cord must be between 1 8 m 6 feet and 3 6 m 12 feet If you have questions about the type of power cord to use contact your HP authorized service provider A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it Particular...

Page 250: ...more information about battery replacement or proper disposal contact your HP authorized reseller or your authorized service provider WARNING Your computer contains an internal lithium manganese dioxide a lithium vanadium pentoxide or an alkaline battery pack There is risk of fire and burns if the battery pack is not handled properly To reduce the risk of personal injury Do not attempt to recharge...

Page 251: ...cautions Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly HP ProLia...

Page 252: ... Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a fol...

Page 253: ...he server ADU Error Messages All Array Diagnostic Utility ADU error messages provided for this server are included in the HP Servers Troubleshooting Guide For a complete listing of possible error messages generated by ADU along with steps to take to correct each problem refer to the HP Servers Troubleshooting Guide NOTE The HP Servers Troubleshooting Guide is located on the Documentation CD includ...

Page 254: ...e top of the server System attention LEDs Located on the front left side of the server Hot plug SCSI hard drive LEDs Located on the front of each hard drive Power supply LEDs Located on the rear of the server Hot plug fan LEDs Located on each fan inside the server PCI Hot Plug LEDs Located on the rear of the server and inside the I O module Memory cartridge LEDs Located on the memory cartridges DI...

Page 255: ... location of the system power LED 1 Figure D 1 System power LED D 2 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name n appd LED Indicators and Switches doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 43 AM ...

Page 256: ...of the auxiliary power LED 1 on the I O board Figure D 2 Auxiliary power LED HP ProLiant DL760 Generation 2 Server User Guide D 3 HP CONFIDENTIAL Writer Jennifer Hayward File Name n appd LED Indicators and Switches doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 43 AM ...

Page 257: ...al server components LEDs inside the sliding I O lid provide visual assistance in isolating components to check if the server will not power up due to a component or module that is not fully installed The server is equipped with an interconnect check light located on the front left of the server to indicate that you need to check the interconnect LEDs on the top of the server Figure D 3 Interconne...

Page 258: ... on the top of the server Figure D 4 System interconnect LEDs Item Description 1 I O module interconnect 2 Processor and memory module interconnect 3 Processor board 1 interconnect 4 Processor board 2 interconnect 5 Memory riser board interconnect 6 Media module interconnect 7 SCSI backplane 1 interconnect 8 SCSI backplane 2 interconnect 9 Interconnect check light HP ProLiant DL760 Generation 2 Se...

Page 259: ... fan 1 attention LED 3 Hot plug fan 2 attention LED 4 Processor board 1 attention LED 5 Processor board 2 attention LED NOTE For information on component location refer to the server hood labels D 6 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name n appd LED Indicators and Switches doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 1...

Page 260: ...lt status for each corresponding drive when configured as a part of an array and attached to a powered on controller Their behavior may vary depending on the status of other drives in the array Figure D 6 Hot plug SCSI hard drive LEDs HP ProLiant DL760 Generation 2 Server User Guide D 7 HP CONFIDENTIAL Writer Jennifer Hayward File Name n appd LED Indicators and Switches doc Codename Pioneer Part N...

Page 261: ...D 7 SCSI hard drive LEDs D 8 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name n appd LED Indicators and Switches doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 43 AM ...

Page 262: ...prolonged fault Green blinking Power supply will restart within 20 seconds Amber Fault detected in this power supply Amber blinking Power supply failed self test 1 Status Off No AC power is connected to this power supply Off System is in standby mode or interlocks are disabled Green AC power is connected to this power supply 2 AC Power HP ProLiant DL760 Generation 2 Server User Guide D 9 HP CONFID...

Page 263: ... plug fan LEDs CAUTION Never remove both hot plug fans while the server is powered up Overheating and damage to hardware could result If the appropriate HP software drivers are installed the operating system software will initiate a power shutdown if overheated NOTE The hot plug fan LEDs are not part of the fan housing D 10 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Je...

Page 264: ...om the rear of the server as shown in Figure D 10 or by opening the I O lid as shown in Figure D 11 Figure D 10 PCI Hot Plug LEDs from rear of the server Figure D 11 PCI Hot Plug LEDs in the I O module HP ProLiant DL760 Generation 2 Server User Guide D 11 HP CONFIDENTIAL Writer Jennifer Hayward File Name n appd LED Indicators and Switches doc Codename Pioneer Part Number 201264 002 Last Saved On 6...

Page 265: ... the slot is being turned off or on This process may take several minutes Do not open the slot release lever until the green LED is completely off 2 Off Yes You can replace or remove the board in this slot only 3 PCI Hot Plug Button Each PCI Hot Plug button is used to activate or deactivate its associated PCI Hot Plug slot Activating or deactivating a PCI Hot Plug slot can also be accomplished thr...

Page 266: ... status LED 1 2 3 4 5 6 7 8 2 Cartridge 2 DIMM status LED 1 2 3 4 5 6 7 8 3 Cartridge 3 DIMM status LED 1 2 3 4 5 6 7 8 4 Cartridge 4 DIMM status LED 1 2 3 4 5 6 7 8 5 Cartridge 5 DIMM status LED 1 2 3 4 5 6 7 8 6 Cartridge power LED 7 Cartridge attention LED Note These LEDs are backlit through icon lenses An icon only displays when the LED is illuminated HP ProLiant DL760 Generation 2 Server User...

Page 267: ...king Cartridge rebuild and verify in progress Wait until LED stops blinking Off Normal None Solid Cartridge bus failure Refer to the HP ProLiant DL760 Generation 2 Server Maintenance and Service Guide Blinking Power fault detected Replace cartridge or shorted DIMM Cartridge Attention LED amber Blinking with cartridge power LED solid alarm sounds Cartridge online but unlocked other cartridges may n...

Page 268: ...D 5 I O Board Configuration Switch Settings SW1 Switch Function Enable Disable Default S1 On board video Off On Off S2 Configuration lock On Off Off S3 Rack mount server Off S4 Diskette boot override On Off Off S5 Boot password Off On Off S6 Clear NVRAM On Off Off HP ProLiant DL760 Generation 2 Server User Guide D 15 HP CONFIDENTIAL Writer Jennifer Hayward File Name n appd LED Indicators and Switc...

Page 269: ...load the operating system go to Problems After Initial Boot later in this appendix WARNING There is a risk of personal injury from hazardous energy levels The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures precautions and hazards associated with equipment containing hazardous energy circuits HP...

Page 270: ...e HP Servers Troubleshooting Guide IMPORTANT If your system configuration includes more than four PCI X I O expansion boards eight processors and more than 4 GB memory make sure that both power supplies are plugged into a working 220V outlet To estimate the power requirements for a specific server configuration use the ProLiant DL760 Generation 2 Power Calculator located on HP ActiveAnswers Online...

Page 271: ...play IMD for the following normal power up sequence to verify that your system meets the minimal hardware requirements and is powered up under normal operation a The front panel system power LED turns from Standby blinking green to On solid green b The fans start up c The IMD displays messages regarding the server name and LCD firmware version d The IMD displays messages in the following sequence ...

Page 272: ...o Question 3 If amber go to Question 4 If green go to Table E 3 Question 3 Is the auxiliary power LED on If yes continue to Question 4 If no go to Table E 4 Question 4 Are any of the system interconnect LEDs on If no go to Table E 5 If yes go to Table E 5 Question 5 Is the IMD on or does the server have video If no go to Table E 6 If yes the IMD or monitor is available for diagnosis Determine the ...

Page 273: ...ve and retry booting the system with processor board 1 installed only Figure E 1 Memory error and processor bus fault LED location Question 8 Did the Memory Configuration Error Diagnostic screen as shown in Figure E 2 appear If no memory configuration is adequate to boot the system An F1 prompt displays for Memory Configuration Warnings to inform the user of memory configuration errors that should...

Page 274: ...Memory Configuration Manager E 6 HP ProLiant DL760 Generation 2 Server User Guide HP CONFIDENTIAL Writer Jennifer Hayward File Name o appe Troubleshooting Information doc Codename Pioneer Part Number 201264 002 Last Saved On 6 17 03 10 42 AM ...

Page 275: ... information is needed Go to Question 3 in Table E 1 Yes A power supply problem may exist A power supply may have an internal problem may have a damaged connector or may have failed The power supply backplane may need to be replaced If your power supply starts and you can verify operation of the power supply and system fans then you may assume that the following is true AC power is connected to th...

Page 276: ...ed The power supply backplane may need to be replaced A system interconnect problem may exist Further information is needed Go to Question 4 in Table E 1 Yes amber A temperature violation may have occurred causing a thermal shutdown The system may be trapped in reset A system interconnect problem may exist The system interconnect LEDs have power connected and can be used for further diagnosis Go t...

Page 277: ...r NVRAM refer to Appendix D for the correct switch setting and procedure 3 You may try performing ROMPaq disaster recovery to replace a corrupted system ROM image If it is necessary to perform ROMPaq disaster recovery refer to Appendix D for the correct switch settings Refer to the HP Servers Troubleshooting Guide for ROMPaq disaster recovery procedures 4 If these steps do not solve the problem co...

Page 278: ...e may need to be replaced Auxiliary power is the power source for the system interconnect LEDs If that power source does not exist the system interconnect LEDs do not light to indicate system interconnect problems This is also a signal that there is a problem other than the system interconnect preventing the power supply from turning on Check your power source to verify an adequate supply of AC po...

Page 279: ...perly may have a damaged connector or may have failed The power supply backplane may need to be replaced A system interconnect problem may exist The system interconnect LEDs have power connected and can be used for further diagnosis Go to Table E 5 HP ProLiant DL760 Generation 2 Server User Guide E 11 HP CONFIDENTIAL Writer Jennifer Hayward File Name o appe Troubleshooting Information doc Codename...

Page 280: ...LED If the emergency shutdown system interconnect LED is on AC power to the system has been cut to avert imminent component damage and data loss The system may have recorded a temperature violation A short circuit may have occurred Check for bent pins on the midplane and power supply which may have caused a short Verify that the fans are working properly Check the IML as soon as possible to view m...

Page 281: ... The system midplane may need to be replaced Check the power source to verify that an adequate supply of AC power exists Remove the power supply and check for a damaged connector If the connector appears okay reinsert the power supply firmly and correctly Verify the proper connection of all power cables Refer to the HP Servers Troubleshooting Guide for further options HP ProLiant DL760 Generation ...

Page 282: ...Verify the video connections Refer to the HP Servers Troubleshooting Guide Verify the switch settings on the system board Refer to Switches in Appendix D If Cartridge Power LEDs for all installed memory cartridges are blinking and selected DIMM status LEDs are blinking refer to Table E 8 Are there any audible indicators such as a series of beeps A series of beeps are the audible signal indicating ...

Page 283: ...sor board 2 is installed Check interconnect LEDs on the I O lid to see if board is seated If processors were just added be sure that all processors on the board are the same cache size and speed Check connector for bent pins If video is available look for additional information contained within the POST error messages Processor board 2 attention LED is illuminated and processor board 1 is not inst...

Page 284: ... of the same cache size or speed as processors on board 1 Check connector for bent pins If video is available look for additional information contained within the POST error messages Both processor board 1 and processor board 2 LEDs are illuminated Check the interconnect LEDs on the I O lid to see if the boards are seated If processors were just added be sure that all processors on both boards are...

Page 285: ...nfiguration guidelines for proper insertion of DIMMs as explained on the system hood label Problems After Initial Boot After your server has passed the POST you may still encounter errors such as an inability to load your operating system Use Table E 8 to troubleshoot server installation problems that occur after the initial boot Refer to the HP Servers Troubleshooting Guide for more information F...

Page 286: ...Erase Utility Read the following caution Refer to the instructions in the HP Servers Troubleshooting Guide Error occurs during installation Follow the error information provided If it is necessary to reinstall run the System Erase Utility Refer to the instructions in the HP Servers Troubleshooting Guide SmartStart fails during installation CMOS is not cleared Run the System Erase Utility Read the ...

Page 287: ...tart CD Use the ROM Based Setup Utility to troubleshoot where the installation failed Server cannot load the operating system Problem was encountered with the hardware that you added to the system Refer to the documentation provided with the hardware Run the ROM Based Setup Utility to determine if drives are properly attached to the primary boot controller Refer to Chapter 6 for instructions about...

Page 288: ...ted by the Bootblock the system automatically launches the redundant image and continues the POST process If this situation occurs you will see a 105 error message indicating which system ROM is faulty The ROMPaq utility flashes the failed system ROM to the latest released version During the flash process the ROMPaq driver automatically detects which system ROM is inactive and flashes that system ...

Page 289: ... A Power Supply Output Power per power supply Low Range High Range Rated Steady State Power 500 W 1150 W Maximum Peak Power 549 W 1150 W Temperature Range Operating 50 to 95 F 10 to 35 C Shipping 22 to 122 F 30 to 60 C Relative Humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 90 5 to 90 Maximum Wet Bulb Temperature 101 7 F 38 7 C Altitude derating 1 o C 1000 ft to 10 000 feet H...

Page 290: ...ng system as directed by your operating system instructions 3 If the server was not powered down in the previous step power down the server refer to Chapter 7 4 Disconnect the power cords from the server 5 Open the I O lid HP ProLiant DL760 Generation 2 Server User Guide G 1 HP CONFIDENTIAL Writer Jennifer Hayward File Name q appg System Battery doc Codename Pioneer Part Number 201264 002 Last Sav...

Page 291: ...s 1 through 4 to replace the battery 2 CAUTION Replace the lithium battery within 15 minutes of removal to avoid the loss of BIOS settings If BIOS settings are lost a reconfiguration is necessary to restore them Figure G 1 Replacing the internal battery plastic covers not shown CAUTION Batteries battery packs and accumulators should not be disposed of together with general household waste To forwa...

Page 292: ...nabler board 4 18 attaching server rails 2 25 authorized reseller xvii auto mode of operation ACR 8 24 auto configuration process 8 2 auxiliary power LED indicator D 3 D 6 E 10 B ballast kits 2 15 battery care of system G 1 replacement notice A 7 boot disk diagnostic 8 14 boot option screen 8 3 BSMI notice A 4 C cables connecting 6 2 FCC compliance statement A 2 Caldera Open UNIX PCI Hot Plug supp...

Page 293: ...een IMD 9 6 custom mode of operation ACR 8 24 D data guarding 1 19 5 31 Diagnostic Utility 8 11 diagnostics procedures E 4 tools available 1 24 DIMMs See Hot Plug RAID Memory disk controller features 1 13 diskette drive location 1 5 overview 1 13 display video features 1 14 troubleshooting E 14 drive bays 1 13 hard drive blanking panel 5 29 hot plug hard drive 5 30 StorageWorks hot plug tape drive...

Page 294: ...rface warning 4 4 hot add feature 1 9 5 17 hot plug components See also Hot Plug RAID Memory PCI PCI X expansion boards drive bays 1 13 fans 1 15 5 57 D 10 hard drives 1 5 5 24 D 7 installation overview 5 1 power supplies 1 6 1 14 2 6 5 34 hot replace feature 1 9 5 15 hot upgrade feature 1 9 5 20 HP ProLiant DL760 G2 server accessing 3 1 battery G 1 cabling procedure 6 1 error messages C 1 hot plu...

Page 295: ...y 9 4 Integrated Management Log IML overview 1 23 9 15 viewing options 9 16 Intel Xeon processors MP 1 7 4 2 interfaces supported 1 15 internal hot plug drive bays 1 13 J Japanese regulatory notice A 4 L labels location xiv purpose 3 6 language settings 8 4 laser devices regulatory notice A 5 LED indicators auxiliary power D 3 D 6 fans 5 58 D 10 Hot Plug RAID Memory 5 6 D 13 overview D 1 PCI Hot P...

Page 296: ...e help 8 21 online ROM flash 1 19 operating systems Hot Plug RAID Memory support 5 14 installing 8 25 E 19 logical drive extension support 8 23 PCI Hot Plug support 5 45 PCI slot detection order 1 11 running ACU from 8 22 LED indicators 5 43 D 11 operating system support 5 45 PCI Hot Plug utility 1 12 PCI slot detection order 1 11 PCI PCI X expansion boards adding 5 50 overview 1 11 POST Power On ...

Page 297: ...er for mounting 2 1 selecting site 2 3 stability considerations 2 14 temperature requirements 2 8 template for 2 19 warnings and precautions 2 16 rack model installation loading the server 2 26 preparation tasks 2 17 rack installation preparation 2 23 rack rail assemblies installing 2 22 rack templates requirements 2 17 server rails attaching 2 25 rack rail assemblies installing 2 22 rack template...

Page 298: ...Utility 8 9 shipping box contents 2 9 Smart Array 5300 Controller 1 19 Smart Array 5i Controller bypassing 4 18 configuring 8 15 installing tape drives 4 6 overview 1 13 SmartStart See SmartStart CD SmartStart CD OS installation 8 25 overview 1 17 troubleshooting installation E 18 SmartStart Scripting Toolkit 8 24 SMM System Maintenance Menu 8 6 software See also operating systems utilities featur...

Page 299: ...y overview 1 14 troubleshooting E 14 W warnings electric shock 6 3 rack precautions 2 16 warranty 1 27 websites ACU 9 22 array controllers 8 19 HP xvi Linux drivers 5 49 operating systems E 17 services xviii SmartStart Scripting Toolkit 8 24 weight of components rack 2 15 server 2 24 Windows PCI Hot Plug support 5 46 running ACU from 8 22 utilities for 1 20 X Xeon processors MP 1 7 4 2 Index 8 HP ...

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