English
37
Troubleshooting
Step 2: Check the Driver Installation
You can also verify that Windows can communicate with
the modem. To do this, select the COM port that is
attached to the modem, then click the
More Info
button.
Windows communicates with the modem and then displays
some technical information about the modem. If this does
not work, the driver is incorrectly installed.
In Windows NT 4.0
There are two areas to check in Windows NT.
1
Click the
Start
button then click
Settings
Control
Panel
.
2
Double-click the
Add/Remove Programs
icon. Your HP
Fax Modem should be listed. If the HP Fax Modem is not
listed, the driver was incorrectly installed.
Click
Cancel
.
3
Then, in the
Control Panel
, double-click the
Modems
icon.
4
In the
Modem Properties
dialog box, your HP Fax Modem
should be listed under the
Modem
heading. Also, a
communications port (for example COM3) should be listed
as attached to the modem.
If this is not the case, the driver is incorrectly installed.
If the Driver is Incorrectly Installed
If the driver is incorrectly installed:
1
Remove the incorrectly installed driver. To do this, click
the
Start
button, click
Settings
Control Panel
,
double click
Modems
, then select the modem and click
Remove
.
2
Re-install the modem driver. Refer to “Step 3: Installing the
Drivers” on page 18 for instructions.
modem.bk : modem3.fb4 Page 37 Thursday, November 26, 1998 5:21 PM
Summary of Contents for D7808A
Page 1: ...HP D7808A HP D7808T HP 56K V90 PCI Fax Modem User s Guide ...
Page 32: ...Installing Your HP Fax Modem Step 5 Installing and Setting up the Fax Software 32 English ...
Page 41: ...Regulatory Information and Warranty ...
Page 48: ...Regulatory Information and Warranty HP Software License Agreement 48 English ...
Page 49: ......
Page 50: ...Part Number Printed D7808 90001 11 98 in Taiwan Paper not bleached with chlorine 50 25 ...