English
35
Troubleshooting
Step 1: Check the Modem Hardware
Step 1: Check the Modem Hardware
Your HP Fax Modem includes a diagnostics utility. You can
use this utility to ensure that your modem hardware is
functioning correctly. The diagnostics utility also checks the
phone line connection, including dial tone detection.
To run the diagnostics utility:
1
Insert floppy Disk 1 containing the Modem Diagnostics into
the disk drive.
2
Restart your computer. To do this, click
Start
Shut
down
, then select
Restart the computer
and click
OK
.
3
Your computer will start (boot) on the floppy disk. Run the
diagnostics utility by typing “
DIAG_HW.BAT
” and pressing
the
Enter
key. The diagnostics utility checks the modem
hardware and then displays the result.
If your computer does not start on the floppy disk, check
that your computer is configured to boot on the floppy
disk. To do this, enter the PC’s
Setup
program by pressing
F2
during startup and check the boot parameters.
modem.bk : modem3.fb4 Page 35 Thursday, November 26, 1998 5:21 PM
Summary of Contents for D7808A
Page 1: ...HP D7808A HP D7808T HP 56K V90 PCI Fax Modem User s Guide ...
Page 32: ...Installing Your HP Fax Modem Step 5 Installing and Setting up the Fax Software 32 English ...
Page 41: ...Regulatory Information and Warranty ...
Page 48: ...Regulatory Information and Warranty HP Software License Agreement 48 English ...
Page 49: ......
Page 50: ...Part Number Printed D7808 90001 11 98 in Taiwan Paper not bleached with chlorine 50 25 ...
