Internet takes too long to download Web sites.
Cause
Solution
1.
Select
Start
>
Control Panel
.
2.
Click on
System and Maintenance
.
3.
Click on
System
.
4.
In the
Tasks
list, select
Device Manager
.
5.
Double-click
Modems
.
6.
Double-click
Agere Systems PCI-SV92PP Soft
Modem
.
7.
On the
General
tab, click
Diagnostics
.
8.
Click
Query Modem
. A “Success” response indicates the
modem is connected and working properly.
Solving Software Problems
Most software problems occur as a result of the following:
●
The application was not installed or configured correctly.
●
There is insufficient memory available to run the application.
●
There is a conflict between applications.
●
Be sure that all the needed device drivers have been installed.
●
If you have installed an operating system other than the factory-installed operating system, check
to be sure it is supported on the system.
If you encounter software problems, see the applicable solutions listed in the following table.
Table D-19
Solving Software Problems
Computer will not continue and no HP logo screen has appeared.
Cause
Solution
POST error has occurred.
Observe the beeps and LED lights on the front of the computer.
See Appendix A,
POST Error Messages on page 226
to
determine possible causes.
See the Restore Kit or the Worldwide Limited Warranty for
terms and conditions.
Computer will not continue after HP logo screen has appeared.
Cause
Solution
System files may be damaged.
Use recovery diskette to scan hard drive for errors.
Table D-18
Solving Internet Access Problems (continued)
Solving Software Problems 271
