HP AD560-96002, User Manual, Page: 64 / 136

64 Library operation
Support screen
The Support screen ( Figure 43 ) provides access to screens showing HP support information, service tasks,
contact information, and allows you to display the library time. Table 7 describes the support information
that can be obtained with these screens.
Figure 43 OCP Support screen
Performing an inventory
There are three ways to perform an inventory with the library OCP:
• Powering on the library
• Rebooting the library ( Operations > Reboot Library )
• Opening and closing the front library doors ( Operations > Unlock Door )
You must configure the library to use or not use bar code labels ( Configuration > Library Configuration >
Configure Inventory Mode ). If bar code labels are not used, the inventory time may take as long as an
hour, and a cartridge in a slot is only known to the library as being full.
Table 7 Support screen functions
Function Description
HP Support Info Provides alternate locations where useful information can be obtained.
Service Menu To be used only by authorized HP service personnel.
Contact Information Provides contact information as recorded by Command View TL.
Display Library Time This date and time are used for support purposes and do not necessarily reflect the
local date and time.