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HP Virtual Client Essentials

HP Virtual Client Essentials is an advanced software suite that includes multimedia, brokering, and
streaming solutions. The HP Virtual Client Essentials suite includes the following utilities:

●

HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancements

●

HP Remote Graphics Software (RGS)

●

HP Session Allocation Manager (SAM) Client

For additional information, go to the HP Web site at

http://www.hp.com/support

.

HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancements

Used with Microsoft Remote Desktop Protocol, HP RDP Enhancements provides users with a single-
logon, full-screen virtual desktop and multimedia redirection.

HP Remote Graphics Software (RGS)

HP RGS is an advanced utility that allows a user to access and share the desktop of a remote computer
over a standard network. All applications run natively on the remote computer and take full advantage
of the computer and graphics resources of the sending computer.

HP Session Allocation Manager (SAM)

The Consolidated Client Infrastructure (CCI) solution from HP centralizes computing and storage
resources into easily managed, highly secure data centers, while providing end users the convenience
and familiarity of a traditional environment. Additionally, companies have long used server-based
computing (SBC) to create virtual instances of desktop applications on a server that multiple remote
users can access. HP CCI offers a new alternative for virtualizing the desktop.

Part of the CCI solution is the HP Session Allocation Manager (HP SAM), which is an extension of the
HP SAM client.

HP SAM becomes the control point in managing a CCI deployment. Specifically, it manages the
assignment of Microsoft Remote Desktop connections from a user’s access device (computer) to
Remote Desktop sessions (blade PCs). Whether the session resides on a dedicated physical blade or
resides together with other sessions on a virtual hardware platform, the HP SAM system can make these
sessions available to users as they are needed.

TeemNT Terminal Emulation

All computer models include terminal emulation software to support computing on legacy platforms. The
software uses the Telnet protocol to communicate with the computing platform. Refer to the terminal
emulation documentation (supplied separately) for instructions.

▲

To access the TeemNT Connection Wizard and the TeemNT Emulator, select

Start

>

All

Programs

.

HP Virtual Client Essentials

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Summary of Contents for 2533t - Compaq Mobile Thin Client

Page 1: ...HP 2533t Mobile Thin Client Administrator Reference Guide ...

Page 2: ... products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition April 2009 First Edition May 2008 Document Part Number 467740 002 Product notice This user guide describes featu...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...ss antennas 11 Identifying the labels 12 2 Enhanced Write Filter EWF Using the Enhanced Write Filter EWF command line control utility 14 Using the Enhanced Write Filter EWF utility 16 Using the Enhanced Write Filter EWF status utility 17 3 Configuration Local drives 18 Drive Z 18 HP RAMDisk 18 Drive C 18 Saving files 19 Mapping network drives 19 Roaming profiles 19 User accounts 20 Creating a new ...

Page 6: ...ing the TouchPad 28 Using the pointing stick 28 Connecting an external mouse 28 Using hotkeys 29 Displaying system information fn esc 29 Initiating Standby fn f3 30 Switching the screen image fn f4 30 Viewing battery charge information fn f8 30 Decreasing screen brightness fn f9 30 Increasing screen brightness fn f10 30 Using the HP Quick Launch Buttons 31 Accessing the Quick Launch Buttons contro...

Page 7: ...Disposing of a used battery 42 Using external AC power 43 Connecting the AC adapter 43 7 Multimedia Using multimedia hardware 45 Using the audio features 45 Using the audio in microphone jack 46 Using the audio out headphone jack 46 Adjusting the volume 47 Using the video features 48 Using the external monitor port 48 Using multimedia software 49 Opening preinstalled multimedia software 49 Using m...

Page 8: ...1 Manual logon 62 Administrator logon 62 Setting passwords in Computer Setup 62 Using a setup password 62 Managing a setup password 63 Entering a setup password 63 Using a power on password 63 Managing a power on password 64 Entering a power on password 64 Requiring a power on password at restart 64 Using Microsoft Windows Firewall 65 Configuring Microsoft Windows Firewall 65 Gathering configurati...

Page 9: ...c tray opens 79 When the disc tray does not open 80 Using external drives 82 Using optional external devices 82 Using an optional external MultiBay or external MultiBay II 82 13 Memory modules 14 Multiboot About the boot order device 87 Enabling boot devices in Computer Setup 88 Considering boot order changes 89 Choosing Multiboot preferences 90 Setting a new boot order in Computer Setup 90 Choosi...

Page 10: ...Appendix A Routine care Cleaning the display 96 Cleaning the keyboard 96 Traveling and shipping 96 Index 98 x ...

Page 11: ... devices Component Description 1 Left TouchPad button Functions like the left button on an external mouse 2 TouchPad Moves the pointer and selects or activates items on the screen 3 Left pointing stick button Functions like the left button on an external mouse 4 Pointing stick Moves the pointer and selects or activates items on the screen 5 TouchPad on off button Turns the TouchPad on or off Ident...

Page 12: ... Start Control Panel Printers and Other Hardware Mouse Lights Component Description 1 Power lights 2 On The computer is on Blinking The computer is in Standby Off The computer is off 2 Wireless lights 2 Blue An integrated wireless device such as a wireless local area network WLAN device is on Off All wireless devices are off 3 TouchPad on off light Turquoise TouchPad is on Amber TouchPad is off 4 ...

Page 13: ... low battery level 8 Drive light Blinking The flash drive or optional optical drive is being accessed The 2 power lights display the same information The light on the power button is visible only when the computer is open The power light on the front of the computer is visible whether the computer is open or closed The 2 wireless lights display the same information The light on the wireless button...

Page 14: ...on or off but does not establish a wireless connection NOTE A wireless network must be set up in order to establish a wireless connection 5 Presentation button Opens the Presentation Options window where you can start a frequently used presentation file program or Web site You can also adjust display settings for optimum viewing 6 TouchPad on off button Turns the TouchPad on or off 7 Volume mute b...

Page 15: ...key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Display Component Description Internal microphone Records sound Identifying...

Page 16: ...r A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the...

Page 17: ...or monaural microphone 5 USB port Connects an optional USB device 6 External monitor port Connects an external VGA monitor or projector 7 Vent Enables airflow to cool internal components NOTE The fan in the computer starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 8 Expansion port 3 Connects a...

Page 18: ...evice 5 Vent Enables airflow to cool internal components NOTE The fan in the computer starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation To view the status of the USB ports use the USB Storage Options utility Refer to the Securing USB ports section in Chapter 11 for additional information Compon...

Page 19: ... drive select models only Reads an optical disc To view the status of the USB port use the USB Storage Options utility Refer to the Securing USB ports section in Chapter 11 for additional information Rear components Components Description 1 RJ 45 network jack Connects a network cable 2 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to ac...

Page 20: ... your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality 3 Vents 5 Enable airflow to cool internal components NOTE The fan in the computer starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Battery release latches ...

Page 21: ...he computer NOTE For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in the printed Getting Started guide Identifying the hardware 11 ...

Page 22: ...tion available when you contact technical support The service tag label is affixed to the bottom of the computer Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay Modem approval label Provides regulatory information about the modem and lists the agency approval markings required by some of the countries or regions in which th...

Page 23: ...t session Otherwise the new settings will be lost when the computer is shut down or restarted If you do not want to make permanent changes you can enable the write filter The write filter cache contents are not lost when you log off and on again as the same or different user You can disable the write filter cache after the new logon and still retain the changes After you disable the write filter a...

Page 24: ...er console component in your configuration and building it into your image you enable use of the EWF command line control utility and the corresponding commands To use the Enhanced Write Filter command line control utility 1 Select Start Run 2 Type CMD in the Open field to access the system DOS prompt 3 Click OK 4 Type ewfmgr c 5 Press enter When you enter the ewfmgr boot command syntax use the fo...

Page 25: ...able Commits data in the overlay upon shutdown and disables EWF after the system reboots description Use with setlevel or checkpoint to add a description for the overlay level that is being stopped gauge Displays a percent full gauge for the EWF volume X is a number from 1 to 100 and indicates the gauge stepping value The default stepping value is 1 Using the Enhanced Write Filter EWF command line...

Page 26: ...ncludes the following buttons Enable EWF Enables the Enhanced Write Filter so that data written to the protected media is cached in the overlays The current overlay level becomes 1 as soon as EWF is started and a new overlay is created at level 1 Disable EWF Disables the overlay on the specified protected volume Overlay configuration Displays the overlay information and is a combination of the inf...

Page 27: ...ou can change the status of EWF by right clicking the icon and selecting the desired EWF state NOTE Because the ewfmgr exe utility and the EWF status utility execute separate code status changes by ewfmgr exe are not automatically reflected by the EWF status icon If you modify the EWF using the command line you must right click the icon you can then click anywhere on the screen to close the contex...

Page 28: ...ser system temporary files You can also use the RAMDisk for temporary storage of other data such as roaming profiles at the administrator s discretion Use the RAMDisk Configuration dialog box to configure the RAMDisk size If you change the size of the RAMDisk you will be prompted to restart for the change to take effect To permanently save the change disable the write filter cache or issue the com...

Page 29: ...drive change the application settings to use the Z drive To minimize writing to the C drive update the configuration settings Mapping network drives To keep the mappings after the computer is restarted follow these steps 1 Disable the write filter cache during the current boot session or issue the commit command 2 Click Reconnect at Login Because a user logon cannot disable the write filter cache ...

Page 30: ...re automatically applied to the new user profile For the new user to match the characteristics of the default user the administrator must create the user in the User group and add the new user to the Administrator group The default user is in both groups otherwise the new user will not be able to add a local printer The user s actions are still limited while the user is in the Administrator group ...

Page 31: ...nter the Object Names to Select box 12 Click Check Names and then click OK The newly created user is now a member of both the Administrator and User groups and should match the privileges of the default user account User accounts 21 ...

Page 32: ...ows you to establish connections to a Windows Terminal Server or to access remote applications using Microsoft RDP For additional information on how to use the Microsoft Remote Desktop Connection utility go to the Microsoft Web site at http www microsoft com 22 Chapter 4 Applications ...

Page 33: ...y managed highly secure data centers while providing end users the convenience and familiarity of a traditional environment Additionally companies have long used server based computing SBC to create virtual instances of desktop applications on a server that multiple remote users can access HP CCI offers a new alternative for virtualizing the desktop Part of the CCI solution is the HP Session Alloc...

Page 34: ...a single console continuous visibility into the state of client devices and reduces the complexity and effort of maintaining the appropriate software security patches and operating system images For additional information about HP Client Automation go to the HP Web site at http www hp com go easdeploy HP DHCP Settings Update Client The HP DHCP Settings Update Client is a utility located in the Con...

Page 35: ...pture 2 Click Next Attach a disk on key DOK to the computer The DOK drive letter and size are displayed On select computer models the DOK must be greater in size than the onboard flash drive Therefore if your computer has a 512 MB flash drive the USB flash drive must be 1 GB 3 Click Capture 4 Click Yes The HP ThinState Capture utility formats and makes the USB flash drive bootable HP ThinState Cap...

Page 36: ...pt or cycle power to the computer during this process You may use the captured image flash ibr found on the USB flash drive in combination with Altiris Deployment Solution and WinPE to remotely image multiple computers NOTE You must use flash ibr in conjunction with the HP ThinState Deploy utility e g ibrpe exe Flash ibr is not compatible with the Altiris rdeploy exe or rdeployt exe utilities For ...

Page 37: ...ayer contains security performance and functionality improvements For more information about improvements to Windows Media Player go to the Microsoft Web site at http www microsoft com Macromedia Flash Player select models only Macromedia Flash Player is the agent for rich Web experiences across multiple platforms With Macromedia Flash Player you can view and interact with content developed in Mac...

Page 38: ...roll zone slide your finger up or down over the lines NOTE If you are using the TouchPad to move the pointer you must lift your finger off the TouchPad before moving it to the scroll zone Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function Using the pointing stick Press the pointing stick in the direction you want to move the pointer on the scre...

Page 39: ...and on the computer keyboard follow either of these steps Briefly press the fn key and then briefly press the second key of the hotkey command or Press and hold down the fn key briefly press the second key of the hotkey command and then release both keys at the same time Displaying system information fn esc Press fn esc to display information about system hardware components and the system BIOS ve...

Page 40: ...both the computer and the monitor Most external monitors receive video information from the computer using the external VGA video standard The fn f4 hotkey can also alternate images among other devices receiving video information from the computer The following video transmission types with examples of devices that use them are supported by the fn f4 hotkey LCD computer display External VGA most e...

Page 41: ...nch Buttons include the info button 1 and the presentation button 2 The following table describes the factory settings for the Quick Launch Buttons NOTE Button functions vary depending on the software installed on your computer Component Description 1 Info button Launches HP System Information 2 Presentation button Opens the Presentation Options window where you can start a frequently used present...

Page 42: ... in the notification area at the far right of the taskbar NOTE The icon looks like a rocket ship or Right click the HP Quick Launch Buttons icon in the notification area and then select one of the following tasks Adjust HP Quick Launch Buttons Properties Launch Q Menu Turn Presentation On Displaying the Q Menu The Q Menu provides quick access to the Quick Launch Button settings To display the Q Me...

Page 43: ...pad when pressed in combination with the fn key Using the embedded numeric keypad The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad When the embedded numeric keypad is enabled each key on the keypad performs the function indicated by the icon in the upper right corner of the key Enabling and disabling the embedded numeric keypad Press fn num lk to enable th...

Page 44: ...e Press and hold fn shift to type in uppercase Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off num lock is turned off at the factory When num lock is on most keypad keys type numbers When num lock is off most keypad keys function like the arrow page up or page down keys When num lock on an external keyp...

Page 45: ...er control and light locations Component Description 1 Power button When the computer is off press the button to turn on the computer When the computer is on press the button to turn off the computer When the computer is in Standby press the button briefly to exit Standby Power control and light locations 35 ...

Page 46: ...n all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 5 fn f3 Initiates Standby The 2 power lights display the same information The light on the power button is visible only when the computer is open The power light on the front of the computer is visible whether the computer ...

Page 47: ...ayback functionality or loss of information do not initiate Standby while reading from a disc or an external media card NOTE Hibernation is disabled at the factory NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in Standby Initiating and exiting Standby NOTE Power settings and timeouts can be changed in Power Options With the compu...

Page 48: ...depending on how you work Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage However a battery in the computer slowly discharges when the computer is off and unplugged from external power WARNING To reduce potential safety issues use only the battery provided with the computer a replacement ba...

Page 49: ...ter upside down on a flat surface with the battery bay toward you 2 Insert the battery into the battery bay 1 until it is seated The battery release latches 2 automatically lock the battery into place To remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the left battery release latch 1 until it locks into place 3 Slide the right battery re...

Page 50: ...and optimize the accuracy of battery charge displays follow these recommendations If you are charging a new battery charge it fully before turning on the computer Charge the battery until the battery light turns off NOTE If the computer is on while the battery is charging the power meter in the notification area may show 100 percent charge before the battery is fully charged Allow the battery to d...

Page 51: ...tion Resolving a low battery level CAUTION To reduce the risk of losing information when the computer reaches a critical battery level do not restore power until the power lights turn off Resolving a low battery level when external power is available Connect one of the following devices AC adapter Optional docking device Optional power adapter Resolving a low battery level when a charged battery i...

Page 52: ... stored battery place it in a cool dry place NOTE A stored battery should be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Calibrate a battery before using it if it has been stored for one month or more Disposing of a used battery WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short extern...

Page 53: ...l AC power the following events occur The computer switches to battery power The display brightness is automatically decreased to save battery life To increase display brightness press the fn f10 hotkey or reconnect the AC adapter Connecting the AC adapter WARNING To reduce the risk of electric shock or damage to the equipment Plug the power cord into an AC outlet that is easily accessible at all ...

Page 54: ...3 Plug the other end of the power cord into an AC outlet 3 44 Chapter 6 Power ...

Page 55: ...one Records sound 3 Volume scroll zone Adjusts speaker volume Slide your finger to the left to decrease volume and to the right to increase volume 4 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 5 Audio out headphone jack Connects optional powered stereo speakers headphones ear buds a headset or television audio 6 Speaker P...

Page 56: ...phones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices These notices are located in the printed Getting Started guide CAUTION To prevent possible damage to an external device do not plug a single sound channel monaural connector into the headphone jack In addition to connecting headphones the headphone jack is used to connect the audi...

Page 57: ...lume column you can increase or decrease the volume by moving the Volume slider up or down You can also adjust the balance or mute the volume If the Volume icon is not displayed in the notification area follow these steps to add it a Select Start Control Panel Sounds Speech and Audio Devices Sounds and Audio Devices Volume tab b Select the Place volume icon in the taskbar check box c Click Apply N...

Page 58: ...ct a display device connect the device cable to the external monitor port NOTE If a properly connected external display device does not display an image press fn f4 to transfer the image to the device Repeatedly pressing fn f4 alternates the screen image between the computer display the device and simultaneous display on both the computer display and the device 48 Chapter 7 Multimedia ...

Page 59: ... programs may be located in subfolders 2 Insert the media disc such as an audio CD into the optical drive 3 Follow the instructions on the screen or 1 Insert the media disc such as an audio CD into the optical drive 2 Click a multimedia task from the list of tasks Preventing playback disruptions To reduce the possibility of playback disruption Save your work and close all open programs before play...

Page 60: ...s through the operating system 1 Select Start My Computer 2 Right click in the window and select Properties Hardware tab Device Manager 3 Click the sign next to DVD CD ROM drives right click the DVD drive for which you want to change region settings and then click Properties 4 Make your changes on the DVD Region tab 5 Click OK NOTE You must commit these changes in order for them to be saved Refer ...

Page 61: ...o wireless lights All of the wireless devices on your computer are enabled at the factory so the wireless light is on blue when you turn on the computer The wireless light indicates the overall power state of your wireless devices not the status of individual devices If the wireless light is blue at least one wireless device is on If the wireless light is off all wireless devices are off Because t...

Page 62: ...dard supports data rates of up to 11 Mbps and operates at a frequency of 2 4 GHz 802 11g supports data rates of up to 54 Mbps and operates at a frequency of 2 4 GHz An 802 11g WLAN device is backward compatible with 802 11b devices so they can operate on the same network 802 11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz Setting up a WLAN To set up a WLAN and connect...

Page 63: ...Geektools Check with each public WLAN location for cost and connection requirements Using wireless security features When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access The most common security levels are Wi Fi Protected Access WPA Personal and Wired Equivalent Privacy WEP When setting up a network use one or more of th...

Page 64: ...line can permanently damage the modem Immediately disconnect the modem cable if you accidentally connect it to a digital line If the modem cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end 2 of the cable toward the computer Connecting a modem cable WARNING To reduce the risk of electric shock fire or damage to the equipmen...

Page 65: ...or region in which you purchased the computer you must obtain a country or region specific modem cable adapter To connect the modem to an analog telephone line that does not have an RJ 11 telephone jack follow these steps 1 Connect the modem cable into the modem jack 1 on the computer 2 Connect the modem cable into the modem cable adapter 2 3 Connect the modem cable adapter 3 into the telephone wa...

Page 66: ...hese steps 1 Select Start Control Panel 2 Click Date Time Language and Regional Options 3 Click Regional and Language Options 4 Your location is displayed under Location NOTE You must commit these changes in order for them to be saved Refer to Chapter 2 Enhanced Write Filter for additional information 56 Chapter 9 Modem and LAN ...

Page 67: ...ing for the modem follow these steps 1 Select Start Control Panel Printers and Other Hardware Phone and Modem Options 2 Then click the Dialing Rules tab 3 Click New The New Location window is displayed 4 In the Location name box type a name such as home or work for the new location setting 5 Select a country or region from the Country region drop down list If you select a country or region that is...

Page 68: ...that the telephone line supports pulse dialing Tones indicate that the telephone line supports tone dialing To change the dialing mode in your current modem location setting follow these steps 1 Select Start Control Panel Printers and Other Hardware Phone and Modem Options 2 Then click the Dialing Rules tab 3 Select your modem location setting 4 Click Edit 5 Click either Tone or Pulse 6 Click OK t...

Page 69: ...urchased separately If the network cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer To connect the network cable 1 Connect the network cable into the network jack 1 on the computer 2 Connect the other end of the cable into a network wall jack 2 WARNING To reduce the risk of electric shoc...

Page 70: ...must use the keys on your computer to navigate and make selections To protect against Use this security feature Unauthorized use of the computer Power on authentication using passwords Administrator passwords User passwords Unauthorized access to Computer Setup f10 Setup password in Computer Setup Unauthorized reset of Computer Setup f10 passwords Stringent security feature in Computer Setup Unaut...

Page 71: ...the following tips for creating and saving passwords When creating passwords follow requirements set by the program Write down your passwords and store them in a secure place away from the computer Do not store passwords in a file on the computer The following tables list commonly used passwords and describe their functions Setting passwords in Windows Windows passwords Function Administrator pass...

Page 72: ... Shut Down and then click Log Off The Administrator logon screen is displayed You can use the HP Windows Logon Configuration Manager to permanently modify the default logon user Setting passwords in Computer Setup Computer Setup passwords Function Setup password Protects access to Computer Setup Power on password Protects access to the computer contents when the computer turns on or restarts Using...

Page 73: ...en press f10 To delete a setup password type your current password in the Old password field and then press f10 3 To save your changes use the arrow keys to select File Save changes and exit Then follow the instructions on the screen Your changes go into effect when the computer restarts Entering a setup password At the Setup password prompt type your setup password using the same kind of keys you...

Page 74: ...es go into effect when the computer restarts Entering a power on password At the Power on Password prompt type your password using the same kind of keys you used to set the password and then press enter After 3 unsuccessful attempts to enter the password you must turn off the computer turn it back on and then try again Requiring a power on password at restart In addition to requiring that a power ...

Page 75: ...irewall blocks all requests to connect to your computer including those from programs or services on the Exceptions tab The firewall also blocks file and printer sharing and discovery of network devices Using Windows Firewall with no exceptions is useful when connecting to a public network This setting can help to protect your computer by blocking all attempts to connect to your computer When you ...

Page 76: ...ient applications may fail to receive data from a server Examples include an FTP client multimedia streaming software and new mail notifications in some e mail applications Server applications running on the Windows Embedded computer may not respond to client requests Examples include a Web server such as Internet Information Services IIS Remote Desktop and File Sharing NOTE Failures in network ap...

Page 77: ...m to the exception list does not resolve the application issue you can add ports manually You must first identify the ports used by the application The most reliable method for determining port usage is consulting with the application vendor If the port number s for the process are less than 1024 it is likely that the port numbers will not change If the port numbers used are greater than 1024 the ...

Page 78: ...andled or stolen 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key NOTE Your computer may look different from the illustration The location of the security cable slot varies by model 68 Chapter 10 Security ...

Page 79: ...pending on your computer model the USB port on the left side of the computer is either a standard USB port or a powered USB port A powered USB port provides power to an external device if used with a powered USB cable The USB ports on the computer support USB 1 0 USB 1 1 and USB 2 0 devices An optional docking device or USB hub provides additional USB ports that can be used with the computer NOTE ...

Page 80: ...vices Allow read only access to devices Disable storage devices Using the USB Storage Options utility To enable or disable the USB ports follow these steps 1 Select Start Control Panel Other Control Panel Options USB Storage Security Options 2 Select the permissions for the computer and then click OK Using the expansion port The expansion port connects the computer to an optional docking device or...

Page 81: ...es go into effect when the computer restarts Inserting and removing a PC Card CAUTION To prevent damage to the computer and external media cards do not insert an ExpressCard into a PC Card slot CAUTION To prevent damage to the connectors Use minimal force when inserting a PC Card Do not move or transport the computer when a PC Card is in use The PC Card slot may contain a protective insert The ins...

Page 82: ...e steps 1 Close all programs and complete all activities that are associated with the PC Card NOTE To stop a data transfer click Cancel in the operating system Copying window 2 Release and remove the PC Card a Press the PC Card eject button 1 This action extends the button into position for releasing the PC Card b Press the PC Card eject button again to release the PC Card c Pull the PC Card 2 out...

Page 83: ...ner of the screen 2 Use the arrow keys to select System Configuration Port Options and then press enter 3 Use the arrow keys to select Enable or Disable in the Flash Media Reader box 4 To save your changes and exit Computer Setup use the arrow keys to select File Save changes and exit Then follow the on screen instructions Your changes go into effect when the computer restarts Inserting a digital ...

Page 84: ...ose all programs associated with the digital card NOTE To stop a data transfer click Cancel in the operating system Copying window 2 To eject the digital card press in on the digital card 1 and then remove it from the slot 2 74 Chapter 11 Hardware upgrades ...

Page 85: ...ce for printers Printing to a locally connected printer from an ICA or RDP session using the print drivers of the server produces full text and graphics functionality from the printer To do this type of printing you must install the print driver on the server and the text only driver on the computer Adding printers using a text only print driver To install a printer using a generic text only print...

Page 86: ...int drivers Install the driver provided by the manufacturer and follow the manufacturer s instructions Be sure to disable the write filter or issue the commit command to save the installation 76 Chapter 11 Hardware upgrades ...

Page 87: ...ive Do not touch the connector pins on a removable drive or on the computer Handle a drive carefully do not drop a drive or place items on it When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the drive with cleaning products R...

Page 88: ...ality do not initiate Standby while reading from a CD or DVD If Standby is initiated during playback of a disc you may experience the following behaviors Your playback may be interrupted You may see a warning message asking if you want to continue If this message is displayed click No You may need to restart the CD or DVD to resume audio and video playback Inserting an optical disc CD or DVD 1 Tur...

Page 89: ... is normal before playback begins Removing an optical disc CD or DVD There are 2 ways to remove a disc depending on whether the disc tray opens normally or not When the disc tray opens 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops Using optical drives select models only 79 ...

Page 90: ... the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case When the disc tray does not open 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the tray is released and then pull out the tray 2 until it stops 80 Chapter 12 Drives ...

Page 91: ...ting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Using optical drives select models only 81 ...

Page 92: ... the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and the AC power cord is unplugged 1 Connect the device to the computer 2 If you are connecting a powered device plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device turn off the device and then disconnect it from the computer T...

Page 93: ...installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure touch a grounded metal object to be sure that you are discharged of static electricity To add or replace a memory module 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from...

Page 94: ... memory module tilts up CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module b Grasp the edge of the memory module 2 and gently pull the module out of the memory module slot To protect a memory module after removal place it in an electrostatic safe container 10 Insert a new memory module 84 Chapter 13 Memory module...

Page 95: ...ule compartment press the module 2 into the memory module slot until it is seated CAUTION To prevent damage to the memory module do not bend the memory module c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 11 Align the tabs 1 on the memory module compartment cover with the notches on the comp...

Page 96: ...15 Reconnect external power and external devices 16 Turn on the computer 86 Chapter 13 Memory modules ...

Page 97: ...isted may not be supported on your computer Floppy Hard disk USB storage CD ROM PXE You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup You can also press f9 while the F9 Boot device menu message is displayed in the lower left corner of the screen when the computer starts up Pressing f9 displays a menu that shows the current boot d...

Page 98: ...acy support box NOTE The USB Port option must be enabled in order to use USB legacy support It is enabled at the factory To disable or reenable this option select System Configuration Port Options or To enable a NIC device use the arrow keys to select System Configuration Boot Options and then press enter Use the arrow keys to select Enable in the Internal network adapter boot box 3 To save your c...

Page 99: ... devices Changing the boot order also changes the logical drive designations The computer will boot from a NIC device only if the device has been enabled in the Built In Device Options menu of Computer Setup and if booting from the device has been enabled in the Boot Options menu of Computer Setup Booting from a NIC does not affect logical drive designations because no drive letter is associated w...

Page 100: ...e screen 2 Use the arrow keys to select System Configuration Boot Options and then press enter 3 Use the arrow keys to select Enable in the MultiBoot box NOTE MultiBoot is enabled at the factory 4 Use the arrow keys to select the order that you prefer in the Boot Order fields 5 To save your changes and exit Computer Setup use the arrow keys to select File Save changes and exit Then follow the on s...

Page 101: ...items listed in this guide may not be supported by your computer NOTE Pointing devices are not supported in Computer Setup You must use the keyboard to navigate and make selections To start Computer Setup follow these steps 1 Turn on or restart the computer 2 Before Windows opens and while the F10 ROM Based Setup message is displayed in the lower left corner of the screen press f10 Starting Comput...

Page 102: ...u item use the arrow keys To select an item press enter To close open dialog boxes and return to the main Computer Setup screen press esc To view navigation information press f1 To change the language press f2 2 Select the File Security Diagnostics or System Configuration menu 3 To exit Computer Setup choose one of the following methods To exit Computer Setup without saving your changes use the ar...

Page 103: ...n the lower left corner of the screen 2 Use the arrow keys to select File Restore defaults and then press enter 3 When the confirmation dialog box opens press f10 4 To save your changes and exit Computer Setup use the arrow keys to select File Save changes and exit Then follow the on screen instructions Your changes go into effect when the computer restarts NOTE Your password settings and security...

Page 104: ...restore the factory settings Ignore changes and exit Cancel any changes entered during the current session and exit Computer Setup Save changes and exit Save any changes entered during the current session and exit Computer Setup Your changes go into effect when the computer restarts Security menu NOTE Some of the menu items listed in this section may not be supported by your computer Select To do ...

Page 105: ...urations Swap the functions of the fn key and left ctrl key Enable disable USB legacy support When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Built In Device Options Enable d...

Page 106: ...can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris Traveling and shipping The computer is built to go with you For best results follow the traveling and shipping tips described here To prepare the computer for traveling and shipping follow these steps 1 Back up your information 2 Be sure that the optical drive and PC Card slot...

Page 107: ... an 802 11b g a Global System for Mobile Communications GSM or a General Packet Radio Service GPRS device note that the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives in hazardous locations and so on If you are uncertain of the policy that applies to the use of a particular device ask for authorization to use it...

Page 108: ... light identifying 2 CD inserting 78 playing 49 removing 79 CD drive 82 changing boot order 90 charging batteries 40 cleaning the display 96 cleaning the keyboard 96 compartments memory module 10 WLAN 10 components bottom 10 front 6 left side 8 right side 7 wireless antennas 11 Computer Setup Diagnostics menu 94 enabling bootable devices 88 File menu 94 navigating and selecting 92 power on passwor...

Page 109: ...eployment 26 info button identifying 4 internal display switch identifying 4 internal microphone identifying 5 45 Internet connection setup 52 J jacks audio in microphone 7 45 46 audio out headphone 7 45 46 RJ 11 modem 8 RJ 45 network 9 K keyboard hotkeys identifying 29 keyboard cleaning 96 keypad keys identifying 5 keypad embedded enabling and disabling 33 identifying 33 switching key functions 3...

Page 110: ... light identifying 6 power on password 94 presentation button identifying 4 product name and number computer 12 programs using 49 projector connecting 48 protecting playback 49 protecting the computer 60 public WLAN connection 53 PXE server 88 Q Quick Launch Buttons 31 Quick Launch Buttons control panel 32 R readable media 37 region codes DVD 50 regulatory information modem approval label 12 regul...

Page 111: ...Manager 24 HP Remote Desktop Protocol RDP Multimedia and USB Enhancements 23 HP Session Allocation Manager SAM 23 HP ThinState Capture 25 HP Virtual Client Essentials 23 Remote Desktop Connection 22 TeemNT Terminal Emulation 23 USB Storage Options 70 User Manager 20 V vents identifying 7 8 9 10 video transmission types 30 volume mute button 4 45 47 volume mute light identifying 3 volume scroll zon...

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