HP technical support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
.
Before contacting HP, collect the following information:
•
Product model names and numbers
•
Technical support registration number (if applicable)
•
Product serial numbers
•
Error messages
•
Operating system type and revision level
•
Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair
can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
http://www.hp.com/go/selfrepair
.
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business website:
http://www.hp.com/go/e-updates
.
After registering, you will receive e-mail noti
fi
cation of product enhancements, new driver versions,
fi
rmware updates, and other product resources.
HP websites
For additional information, see the following HP websites:
• http://www.hp.com
• http://www.hp.com/go/storage
• http://www.hp.com/service_locator
• http://www.hp.com/support/manuals
• http://www.hp.com/support/downloads
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
. All submissions become the property of HP.
maintenance and service guide
11
Summary of Contents for 201723-B21 - HP StorageWorks Modular SAN Array 1000 Hard Drive
Page 8: ...8 ...
Page 12: ...12 About this guide ...
Page 18: ...18 Specifications ...
Page 28: ...28 System components and LEDs ...
Page 58: ...58 LCD panel and message descriptions ...
Page 94: ...94 Customer replaceable components ...
Page 98: ...98 Capacity expansion and extension ...
Page 104: ...104 Hard drive failures and faulted LUNs ...
Page 110: ...110 SCSI hard drive firmware ...