Message
Type
Description
Action
60 NO CACHE MODULE
FOUND
Error
The array controller requires
at least one cache module
in order to operate. Either
one is not present or it has
failed.
Remove the failed array
controller, either add a
cache module or replace the
failed one, wait 10 seconds,
and then reinsert it, ensuring
that it is fully seated in the
chassis.
Should the issue persist,
contact HP support.
61 DUAL CACHE
MODULE SIZE
MISMATCH
Error
The array controller has two
cache modules attached
but they are of different
sizes. Both cache modules
must be the same size.
Remove the failed array
controller, replace one of
the cache modules with a
different one of the correct
size, wait 10 seconds, and
then reinsert it, ensuring
that it is fully seated in the
chassis.
62 CACHE MODULE
#<n> <n>MB
Informational
The size of the cache
module inserted into the
indicated cache module
slot.
63 VALID CACHE DATA
FOUND AT POWER-UP
Informational
Valid host data was found
in the battery backed cache
memory at power up. This
data has been
fl
ushed to
the hard drives.
64 CACHE DATA LOST
BATTERY DEAD
Error
The battery on the cache
memory was no longer
charged. If there was data
in the cache memory, it is
lost.
65 CACHE HARDWARE
ENABLED
Informational
The cache hardware had
been temporarily disabled
but is now enabled again.
This may have been due
to insuf
fi
cient charge on
the batteries that are now
charged to capacity.
66 CACHE HARDWARE
FAILED AND DISABLED
Error
The cache memory has
experienced a hardware
failure.
If the failure has occurred on
the
standby
array controller,
remove the
standby
array
controller, replace the cache
modules, wait 10 seconds,
and then reinsert the array
controller, ensuring that it is
fully seated in the chassis.
If the failure has occurred on
the
active
array controller,
wait until downtime is
available. Power off the
MSA, remove the array
controller, replace the cache
modules, and reinsert the
array controller, ensuring it
is fully seated in the chassis.
Should the issue persist,
contact HP support.
maintenance and service guide
43
Summary of Contents for 201723-B21 - HP StorageWorks Modular SAN Array 1000 Hard Drive
Page 8: ...8 ...
Page 12: ...12 About this guide ...
Page 18: ...18 Specifications ...
Page 28: ...28 System components and LEDs ...
Page 58: ...58 LCD panel and message descriptions ...
Page 94: ...94 Customer replaceable components ...
Page 98: ...98 Capacity expansion and extension ...
Page 104: ...104 Hard drive failures and faulted LUNs ...
Page 110: ...110 SCSI hard drive firmware ...