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LIMITED WARRANTY
This warranty is our promise and commitment that our products have been manufactured using the finest materials and have been thoroughly inspected
prior to being shipped from our facilities.
Floor clocks are warranted to the original consumer or recipient to be free from manufacturing defects in materials and workmanship under normal use,
conditions and service from the date of purchase for a period of 2 Years.
This warranty does not include: damage to product or components resulting from abuse, accident, alteration, or climatic/environmental conditions; dam-
age resulting from normal wear and tear, misuse, or unauthorized repair; natural variations in wood grain or changes in surface finishes due to aging or
exposure to light. The company’s obligation under this warranty shall be limited to repairing the product or component, or at its option, replacing it with
a new product or component.
A copy of the sales receipt or other comparable proof of original purchase is required to obtain warranty service. Some states do not allow the exclusion
or limitation of incidental or consequential damages or the limitation on how long an implied warranty lasts so the above limitations or exclusions may
not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
Freight Damage
By accepting our product for shipment, the carrier acknowledges that the product is in First Class condition. By signing (or someone else signing on your
behalf) to accept the shipment, you acknowledge that the product has been received in the same First Class condition as shipped. If the carton is crushed
or otherwise damaged, instruct the driver to note the damage on the freight bill and file a claim immediately with the carrier. For your protection, we
suggest that you inspect all merchandise at the time of delivery, before signing the Bill-of-Lading. When you or your representative signs without noting
any damage, shortages or exceptions, you accept and own the merchandise, as delivered.
Concealed Freight Damage
Report any damage directly to the carrier immediately. Some carriers require damage to be reported within as little as 2-3 days of the delivery. Should
damage be discovered after delivery, you (the consignee) are responsible for filing a written Concealed Damage Claim with the carrier, requesting the
carrier to make an inspection and create a damage report. Filing this claim is your responsibility, however, we will help you with the process and act as
your advocate in reaching a satisfactory resolution with the carrier.
THE COMPANY DISCLAIMS ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF BREACH OF THIS WARRANTY
OR ANY IMPLIED WARRANTY. IMPLIED WARRANTIES ON THIS PRODUCT SHALL BE IN EFFECT ONLY FOR THE DURATION OF THE EXPRESS
WARRANTY SET FORTH ABOVE AND THEREAFTER, THERE SHALL BE NO WARRANTIES, EXPRESS OR IMPLIED, (INCLUDING MERCHANTABILITY
OR FITNESS FOR ANY PARTICULAR PURPOSE), ON THIS PRODUCT.
SERVICE INFORMATION
Howard Miller offers a limited 2-year warranty on floor clocks from the original date of purchase or date of receipt if the
product was a service award. In the unlikely event that your product appears to be malfunctioning or requires repair
within the warranty period, please contact your retailer or the company who provided the item if it was an award. They
will be your first resource for information regarding your warranty and service options.
If your floor clock is more than two years old from the date of purchase or receipt as an award, your product is no longer
under the manufacturer’s warranty. Support for products that are no longer under warranty is available through the “Help
Center” at www.howardmiller.com.
We recommend that you carefully read and follow all instructions provided with your Howard Miller product before pursu-
ing service. These instructions will provide detailed information to answer most questions.
To find additional information regarding your product, to order parts or to find a service center, please go to the “Help
Center” located at www.howardmiller.com. The “Help Center” also has links to product manuals, instructions, videos and
frequently asked questions.
Before contacting your retailer, award provider or a service center, please have the following information available. The
model number and serial number can be found on the Product Information Label which is normally on the back or bottom
of the product.
Model Number: ______________________ Serial Number:________________________
Date Purchased:________________________ Where Purchased:___________________
If your floor clock was shipped directly to you, it is your responsibility to report freight loss or damage to the carrier and
your retailer or award provider. If the carton indicates signs of “visible damage”, instruct the driver to note the damage on
the freight bill. If damage is found after the item has been delivered, notify your retailer or award provider and the carrier
immediately. Many carriers require notification within 2 days. Failure to notify the carrier within their required time frame
may waive your rights to a damage claim and you may be liable for the damage.
